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ServSwitch
™
Multiuser access and control of 16 or 32
computers/servers.
This high performance KVM switch enables multiuser access, control, and
management of multiple servers. With Black Box Server Access Modules
and CAT5 cabling, clutter in your data center is eliminated. And distance
can be extended to 100 feet.
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
Customer
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax
Support
724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence,
Information
PA 15055-1018 • Web site: www.blackbox.com • E-mail: info@blackbox.com
Multiuser User's Manual
BLACK BOX
June 2010
KVM2016A
KVM2032A
®
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Table of Contents
Related Manuals for Black Box ServSwitch KVM2016A
Summary of Contents for Black Box ServSwitch KVM2016A
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Page 1: Black Box
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) Customer FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax Support 724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, Information PA 15055-1018 • Web site: www.blackbox.com • E-mail: info@blackbox.com... - Page 3 FCC and NOM Statements FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference...
- Page 4 ServSwitch Multiuser 5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.. 6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
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Page 5: Weee Compliance
NOM Statement/WEEE Compliance 17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación. 18. Servicio por personal calificado deberá ser provisto cuando: A: El cable de poder o el contacto ha sido dañado; u B: Objectos han caído o líquido ha sido derramado dentro del aparato;... - Page 6 ServSwitch Multiuser TRADEMARKS USED IN THIS MANUAL Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Linux is a registered trademark of Linus Torvalds. Windows is a registered trademark of Microsoft Corporation.
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Page 7: Table Of Contents
Table of Contents Table of Contents Specifications ....................7 Overview ......................8 Introduction ....................8 Front Panel .....................8 Back Panel ....................9 What’s Included ..................10 Features ....................10 Compatibility ..................10 Pre-Installation Guidelines ................11 Avoiding General Rackmounting Problems ...........11 Rackmounting the ServSwitch ..............11 Connecting the System ...................13 The SAMs .....................13 4.1.1 Connecting an SAM PS/2 ............14 4.1.2 Connecting an SAM USB .............15... - Page 8 18.5 Tuning ....................39 18.6 The Settings Window ................40 18.7 DDC ......................41 18.8 Saving Changes to the Settings .............41 19. Troubleshooting ....................42 19.1 Calling Black Box ...................42 19.2 Shipping and Packaging ................42 Appendix. Remote Power Switching ..............43 Page 6 724-746-5500 | blackbox.com...
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Page 9: Specifications
Chapter 1: Specifications 1. Specifications Distance from Switch to SAMs: Up to 100 ft. (30 m) Resolution: Up to 1600 x 12000 @ 85 Hz Server Operating Systems: Windows , Novell , Linux , Sun Solaris ® ® ® ® ®... -
Page 10: Overview
ServSwitch Multiuser 2. Overview 2.1 Introduction The ServSwitch Multiuser 2 Users x 16 Ports (KVM2016A) or the ServSwitch Multiuser 2 Users x 32 Ports (KVM2032A) extends your KVM (keyboard, video, and mouse) from servers with PS/2 or USB interfaces up to 100 feet (30 m) away. Two users can control, monitor, and manage up to 16 or 32 servers simultaneous- ly. -
Page 11: Back Panel
Chapter 2: Overview 2.3 Back Panel Figures 2-3 and 2-4 illlustrate the KVM2016A and KVM2032A back panels and Table 2-2 describes their components. Figure 2-3. KVM2016A’s back panel. Figure 2-4. KVM2032A’s back panel. Table 2-2. Back panel components. Number Component Description User 1 and User 2 Connect monitors for... -
Page 12: What's Included
ServSwitch Multiuser 2.4 What’s Included Your package should include the following items. If anything is missing or dam- aged, please contact Black Box Technical Support at 724-746-5500. • KVM2016A or KVM2032A • Rackmounting kit • Power cord • A printed Quick Start Guide •... -
Page 13: Pre-Installation Guidelines
Chapter 3: Pre-Installation Guidelines 3. Pre-Installation Guidelines • Place cables away from fluorescent lights, air conditioners, and machines that are likely to generate electric noise. • Place the ServSwitch Multiuser on a flat, clean, and dry surface or install it in a rack. - Page 14 ServSwitch Multiuser Figure 3-1. Bracket positions. Place the brackets towards the unit’s front so you can mount the unit facing the front, or place the brackets towards the unit’s rear so you can mount the unit fac- ing the rear. Figure 3-2 illustrates the bracket connected in the rear-facing position. Using the included screws, screw the bracket to the ServSwitch Multiuser.
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Page 15: Connecting The System
Chapter 4: Connecting the System 4. Connecting the System Figure 4-1 illlustrates the ServSwitch Multiuser system overview. Keyboard, monitor, Keyboard, monitor, and mouse connected and mouse connected to KVM User 1 port to KVM User 2 port SAMs To servers Figure 4-1. - Page 16 ServSwitch Multiuser To computer’s video card To computer’s To computer’s keyboard port mouse port Figure 4-2. SAM PS/2 (KV1120A). To computer’s video To computer’s USB card port Figure 4-3. SAM USB (KV1121A). 1. Switch off the server. 2. Connect the SAM PS/2. Figure 4-4 illustrates the SAM PS/2 connections. 3.
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Page 17: Connecting An Sam Ps/2
Chapter 4: Connecting the System 2. Connect the keyboard connector to the computer’s keyboard port. 3. Connect the screen connector to the computer’s video port. If you don’t follow the order listed above when connecting while the server is running, the mouse may not function correctly until you reboot the server. To video port To keyboard and mouse... -
Page 18: Connecting The Cat5 Cables
ServSwitch Multiuser 4.2 Connecting the CAT5 Cables 1. Attach one connector to the SAM’s RJ-45 port. 2. Connect the other connector to one of the ServSwitch Multiuser's ports. 3. Repeat steps 1 and 2 for each computer. 4.3 Connecting the Two KVM Consoles Connect a keyboard, monitor, and mouse to the user 1 and user 2 ports as fol- lows: 1. -
Page 19: Configuring The System
Chapter 5: Configuring the System 5. Configuring the System Configuring the system includes assigning server names, user and security set- tings, and maintenance. 5.1 Connecting to the Local Area Network (LAN) Configure the unit via a web interface. Connect a network cable to the LAN port of the ServSwitch Multiuser. -
Page 20: Changing The Network Parameters
ServSwitch Multiuser 2. Press F2. The Settings window appears. See Figure 5-2. Figure 5-2. Settings window. Using the Tab key, navigate downwards in the Settings window. At the bottom of the window, press the Tab key to go to the top of the window. To change set- tings, type in the selected area or press the spacebar. -
Page 21: Web Configuration
Chapter 6: Web Configuration 6. Web Configuration 1. Open your web browser. 2. Type the ServSwitch Multiuser's system IP address: http or https://IP address/ and press Enter. The login page appears. 3. Type the default administrator user name—admin—and password—access— (both lower case). 4. - Page 22 ServSwitch Multiuser Changing the Password To change the password, from the menu click Password, and Figure 6-2 appears. admin: Properties User Name: admin Password: Confirm Password: Apply Figure 6-2. Properties. Type a new password according to the password policy set—see Chapter 9. Page 20 724-746-5500 | blackbox.com...
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Page 23: Network Configuration
Chapter 7: Network Configuration 7. Network Configuration From the menu, click Configuration. The Network > Configuration page appears (see Figure 7-1). Network Network > Configuration Configuration Device Name: ServSwitch Multiuser Administration User Settings Switch Configuration Power Management User Targets Enable DHCP Security MAC Address: 00:16:9D:02:DB:5B... -
Page 24: Administration > User Settings
ServSwitch Multiuser 7.2 Administration > User Settings From the menu, click User Settings. The User settings screen appears as shown in Figure 7-2. Network Administration > User Settings Configuration Administration Block: User: Password: User Settings Switch Configuration Confirm Permission: Administrator Power Management Password: User Targets... -
Page 25: Adding A User
Chapter 7: Network Configuration 7.2.1 Adding a User To add a user: 1. Click on the New button and type a name and a password. The password must be at least 6 characters— letters or numbers—and must not include the user name, even if other characters are added. -
Page 26: Administration > Switch Configuration
ServSwitch Multiuser 7.3 Administration > Switch Configuration Assign unique names to the servers connected to the ServSwitch Multiuser, so that users accessing the system can identify the servers easily. Follow the steps below: 1. From the menu, click Switch Configuration. The Switch Configuration window appears, see Figure 7-3. -
Page 27: Administration > Power Management
Chapter 7: Network Configuration 7.4 Administration > Power Management Where you have a Serial Remote Power Switch (SRPS), connect it to the RPS port of the ServSwitch Multiuser. NOTE: The Serial Remote Power Switch (SRPS) port is not supported with the currently released firmware at the time of this writing. -
Page 28: Administration > User Targets
ServSwitch Multiuser 8. Administration > User Targets Define the access rights of each user separately. Follow these steps: 1. From the menu click User Targets. The User Targets Configuration window appears (see Figure 8-1). Network Administration > User Targets Configuration Configuration User: admin... -
Page 29: Security > Settings
Chapter 9: Security Settings 9. Security > Settings Configure the security features, such as Account Blocking, Password Policy, and Idle Timeout, as explained below. From the Security section, click on Settings. The Security Settings screen appears (see Figure 9-1). Network Security >... -
Page 30: Servswitch Multiuser
ServSwitch Multiuser Table 9-1. Standard vs. high security password level. Standard security policy High security policy 6 characters or more 8 characters or more must include at least 1 digit and 1 upper case letter and 1 “special” character as follows !@#$%^*()_-+=[]’:;?/{} Must not include the user name Must not include the user name... -
Page 31: Security > Ssl Certificate
Chapter 10: Security SSL Settings 10. Security > SSL Certificate You can install an SSL certificate. To do so: From the menu, select SSL Certificate. The install SSL Certificate page appears (see Figure 10-1). Certificate File: Browse... Private Key File: Browse... -
Page 32: Maintenance > Switch Upgrade
11. Maintenance > Switch Upgrade Upgrade the ServSwitch Multiuser firmware to take advantage of new features. Download the firmware from the Support section of Black Box's Web site: www.blackbox.com. Save the firmware file on the Client computer. From the menu, select Switch Upgrade. The Upgrade window appears showing the current firmware version (see Figure 11-1). -
Page 33: Maintenance > Sams Upgrade
12. Maintenance > SAMs Upgrade Upgrade the SAM firmware to take advantage of new features. Download the firmware from the Support section of Black Box's Web site—www.blackbox.com. Save the firmware file on the Client computer. 1. From the menu select SAMs Upgrade. The SAMs Upgrade window appears showing the current firmware version see Figure 12-1. -
Page 34: Restore Factory Settings
ServSwitch Multiuser 13. Restore Factory Settings You can restore the ServSwitch Multiuser unit to the factory settings. This restores the original ServSwitch parameters, resetting all the information added by the administrators, including network settings*, servers, users, and passwords. You have the option to preserve network settings—this is explained below. WARNING: Once reset the data cannot be retrieved. -
Page 35: Set Time & Date
Chapter 14: Set Time and Date 14. Set Time & Date The time and date set is used when recording log events (see Chapter 17). To set the time and date: From the menu, select Time & Date. Figure 14-1 appears. Maintenance >... -
Page 36: Backup And Restore
ServSwitch Multiuser 15. Backup & Restore You can backup all configuration data and restore it at a later date. From the menu select Backup & Restore. Figure 15-1 appears. Maintenance > Backup Apply Browse... Restore Configuration data: Backup Configuration data: Save Figure 15-1. -
Page 37: Saving Changes And Logging Out
Chapter 16: Saving Changes and Logging Out 16. Saving Changes and Logging Out To save any configuration changes, click on the relevant button on the current page. This could be the Save & Restore button or just the Apply button. To restart the ServSwitch press the Restart button. -
Page 38: Event Log
ServSwitch Multiuser 17. Event Log To see a log of all system events: From the Targets page menu (see Figure 6-1), select Event Log. The following screen appears. Event Log User Severity Event Time Details admin Info User login succeeded Wed 28 Jan 2004 16:31:52 Host:192.168.200.97,Peer:192.168.200.23,Level:Admin admin... -
Page 39: Operating The System Via The Osd
18. Operating the System via the OSD To display the OSD: 1. From the local keyboard, press the left Shift key twice. The OSD Main window appears. See Figure 18-1. Black Box ServSwitch Multiuser MAIN -- NAME USER 01 File Server... -
Page 40: Power Control
2. Press left Shift, F12. The Power Control dialog box appears, see Figure 18-2. NOTE: If you change the OSD hotkey from Shift, Shift to Ctrl, Ctrl, then the power management hotkey becomes left Ctrl, F12. Black Box ServSwitch Multiuser POWER CONTROL Novell SuSE... -
Page 41: Moving The Confirmation Label
1. Navigate to the computer line you wish to adjust. 2. Press F5. The screen image of the selected computer appears, together with the Image Tuning label, see Figure 18-4. Black Box ServSwitch Multiuser TUNING Equalize: Figure 18-4. Image Tuning label. -
Page 42: The Settings Window
ServSwitch Multiuser 18.6 The Settings Window - F2 Press F2. The Settings window appears (see Figure 18-5). Black Box ServSwitch Multiuser SETTINGS MAC ADD 00:50:C2:36:E4:07 DHCP ENABLED IP ADDRESS 192.168.0 .254 SUBNET MASK 255.255.255.0 GATEWAY 192.168.0 HOTKEY: Shift-Shift KEYBOARD LANGUAGE:... -
Page 43: Ddc
Chapter 18: Operating the System via the OSD 18.7 DDC Display Data Channel (DDC) is a VESA standard for communication between a monitor and a video adapter. From the Settings window, input the DDC information of the monitor connect- ed to the switch into the memories of all connected SAMs when first installing the system. -
Page 44: Troubleshooting
• Package it carefully. We recommend that you use the original container. • If you are returning the unit, make sure you include everything you received with it. Before you ship for return or repair, contact Black Box to get a Return Authorization (RA) number. -
Page 45: Appendix. Remote Power Switching
Appendix: RPS (Remote Power Switching) Appendix. RPS (Remote Power Switching) The remote power switch port pinning is shown in Table A-1. A RJ-12 to DB9 cable pinning is shown in Table A-2. Table A-1. Remote power switch port pinning, RJ-45 connector. 3 (TX) 4 (RX) 6 (GND) - Page 46 724-746-5500 or blackbox.com. About Black Box Black Box Network Services is your source for more than 118,000 networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 20 seconds or less.