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®
®

NETWORK SERVICES

APRIL 2010
KV4161A
ServSwitch
CX Quad IP

USER GUIDE

BLACK BOX
CX Quad IP
®
®
LOC REM VNC 100 LNK PWR
BLACK BOX
724-746-5500
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
CUSTOMER
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
SUPPORT

Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
INFORMATION
Web site: www.blackbox.com • E-mail: info@blackbox.com

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Summary of Contents for Black Box ServSwitch CX Quad IP KV4161A

  • Page 1: Network Services

    Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) CUSTOMER FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 SUPPORT  Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 INFORMATION Web site: www.blackbox.com • E-mail: info@blackbox.com...
  • Page 2: Table Of Contents

    Contents ® Introduction Configuration Welcome ..................4 Overall initial configuration ............17 Creating larger installations ............5 Initial configuration ..............18 Cascade installations ...............5 Main menu .................19 Enterprise installations ............5 General security and configuration steps ........20 ServSwitch CX Quad IP features - front and rear ......6 Registering users and host computers ........20 What’s in the box.................7 What to do if the ADMIN password has been forgotten ..21...
  • Page 3 Operation Further information ® The front panel indicators ............31 Getting assistance ..............49 Accessing the ServSwitch CX Quad IP ........31 Troubleshooting ................49 Local user access ................32 Appendix 1 – Local setup menus ..........50 Selecting a computer ............32 Functions ................51 Show All Users ...............34 User Preferences ..............52 Logging in and out ...............34 Global Preferences ..............53...
  • Page 4 Appendix 3 - VNC viewer connection options ......71 Appendix 7 – Cascading multiple units ........82 ® Colour/Encoding ..............71 Connecting units in cascade ..........83 Inputs ..................72 Addressing computers in a cascade ........84 Misc ..................73 Using cascaded computers ..........84 Scaling ...................74 Appendix 8 – Cable and connector specifications ....85 Identities ................75 ServSwitch CX Quad IP to power switch cable ....85 Load / Save ................75...
  • Page 5: Introduction

    Like the other models within the highly successful of controlled computers. All ServSwitch CX models from Black Box. This compact unit allows one local ServSwitch CX family, this unit takes full advantage of provide full enterprise level security to restrict access to authorized personnel.
  • Page 6: Creating Larger Installations

    User Local User IP network/ WIZARD.NET Local Local IP network/ Internet User User Internet BLACK BOX ® ® LOC REM VNC 100 LNK PWR CX Quad IP BLACK BOX 724-746-5500 The shaded areas show BLACK BOX BLACK BOX ® ®...
  • Page 7: Servswitch Cx Quad Ip Features - Front And Rear

    It occupies half of a single 1U rack space and presents most of its connectors at the rear face. The smart front face features the network port and the operation indicators. BLACK BOX LOC REM VNC 100 LNK PWR CX Quad IP ®...
  • Page 8: What's In The Box

    What’s in the box ® ServSwitch CX Quad IP KV4161A – 16 computer connections, 1 local console connection, 4 global user (network) connections Power adapter and country- B L A ® C K B specific power 4 -7 -5 5 ®...
  • Page 9: Installation

    Installation ® Mounting The ServSwitch CX Quad IP units offer three main mounting methods: Single unit rack brackets • Supplied four self-adhesive rubber feet • Optional single unit rack brackets These two brackets (plus four screws), extend the size of the ServSwitch CX Quad IP so that it •...
  • Page 10: Connections

    Connections ® The ServSwitch CX Quad IP provides a great deal of flexibility in its configurations. This chapter details the various connections that can be made to achieve the required installation. Local Global LOCAL LOCAL user users USER USER page 10 page 11 ®...
  • Page 11: Local User

    Local user ® LOCAL GLOBAL To connect the local user port A locally connected video monitor, keyboard USER USERS (and mouse) are required during the initial 1 Position a suitable video monitor, keyboard and mouse in the vicinity of the ServSwitch CX Quad IP unit such that their cables will easily reach.
  • Page 12: Global Users (Ip Network Port)

    Global users (IP network port) ® To connect the IP network port for global users The ServSwitch CX Quad IP provides an LOCAL GLOBAL autosensing Ethernet IP port that can operate 1 Depending upon where in the network the ServSwitch CX Quad IP is being USER USERS connected, run a category 5, 5e or 6 link cable from the appropriate hub or...
  • Page 13: Computer System (Via Sam)

    Computer system (via SAM) ® LOCAL GLOBAL Each computer system is connected to the 4 Attach the connector of the cable USER USERS run to the socket of the SAM. ServSwitch CX Quad IP unit via a Server Access Module (SAM) and standard category 5, 5e or 6 cabling.
  • Page 14: Power In Connection

    Power in connection ® LOCAL GLOBAL The ServSwitch CX Quad IP unit is powered 2 Connect the IEC connector of the supplied country-specific power lead to USER USERS by the supplied 5V power adapter. There is no the socket of the power adapter. on/off switch on the unit, so operation begins as soon as a power adapter is connected.
  • Page 15: Power Control Port

    ServSwitch CX Quad IP the port number. rear panel ‘Daisy-chain’ Power Serial cable to first control BLACK BOX ® ® LOC REM VNC 100 LNK PWR BLACK BOX CX Quad IP 724-746-5500 switch...
  • Page 16: Multiple Video Head Connections

    Multiple video head connections ® LOCAL LOCAL Two or more ServSwitch CX Quad IP units can be connected USER USER together so that they operate in a synchronized manner. Synchronized operation is useful for applications that require multiple video signals to be switched together. This type of ®...
  • Page 17: Remote Switching Control

    Remote switching control ® The port switching functions of the ServSwitch CX Quad REMOTE IP unit can be remotely controlled by an RS232 link to the CONTROL port on the rear panel. OPTIONS ® ® The sending device must use the following RS232 724-746-5500 communication settings: ServSwitch CX Quad IP...
  • Page 18: Configuration

    Configuration ® Almost all configuration and operational aspects of the ServSwitch CX Quad IP unit are controlled via on-screen menu displays. Overall initial configuration When setting up a new installation, the following stages are recommended: Enable the general ‘Security’ option. With security disabled (default setting), a local or remote user attached to the ServSwitch CX Quad IP will have full and unrestricted access to all computers and all ServSwitch CX Quad IP settings.
  • Page 19: Initial Configuration

    Initial configuration ®      Admin password The ServSwitch CX Quad IP unit provides an initial configuration Enter a password of at least six characters that has a mix of letters    sequence to assist you to make the necessary settings. and numerals.
  • Page 20: Main Menu

    Main menu ® The main menu allows you to determine many aspects of the ServSwitch CX Hotkeys Quad IP capabilities. From here you can: Note: are the standard hotkeys and can be altered • Provide names for all connected computers to allow quick recognition, avoid clashes with other devices or software.
  • Page 21: General Security And Configuration Steps

    General security and configuration steps Registering users and host computers ® All user and host computer registration is achieved solely via the global To enable general security (network) connection to the ServSwitch CX Quad IP unit. See Appendix 2 - Main menu.
  • Page 22: What To Do If The Admin Password Has Been Forgotten

    What to do if the ADMIN password has been forgotten ® If the ADMIN password becomes mislaid or forgotten, you will not be able to you will not be able to access the ServSwitch CX Quad IP to add or edit users and computer names, unless you have given other users admin privileges.
  • Page 23: Clearing Ip Access Control

    Clearing IP access control ® This option removes all entries from the IP access control feature within the ServSwitch CX Quad IP. What is IP access control? The IP access control feature (configurable by a remote admin user) allows certain network address ranges to be denied access to the ServSwitch CX Quad IP.
  • Page 24: Full Configuration By Global User

    Full configuration by global user ® Once the basic features have been configured using the ServSwitch CX Quad IP To configure the unit from a global user location configuration menus, further changes can be made by authorized global users 1 Use either the VNC viewer or a standard web browser to make remote Global user access via the VNC interface.
  • Page 25: Encryption Settings

    Encryption settings ® The ServSwitch CX Quad IP offers a great deal of flexibility in its configuration and this extends equally to its encryption settings that are used to prevent unauthorized interception of signals. Due to the variety of situations in which the ServSwitch CX Quad IP might be used and the range of viewer applications that need to view it, a number of settings are available.
  • Page 26: Networking Issues

    Internet connection. Internet Internet Firewall/ router Firewall/ router BLACK BOX CX Quad IP ® ® LOC REM VNC 100 LNK PWR BLACK BOX 724-746-5500 CATx link BLACK BOX...
  • Page 27 ServSwitch CX Quad IP. Black Box cannot provide specific advice on how to configure your network devices and strongly recommend that such tasks are carried out by a qualified Addressing professional.
  • Page 28 To discover a DHCP-allocated IP address ® Once a DHCP server has allocated an IP address, you will need to know it in order to access the ServSwitch CX Quad IP via a network connection. To discover the allocated IP address: local configuration menus global 1 In network section of either the...
  • Page 29 A security white paper that gives further details is available upon request from Internet, care should be taken to ensure that the maximum security available Black Box. is activated. You are strongly advised to enable encryption and use a strong password.
  • Page 30: Power Switching Configuration

    Power switching configuration ® Power control sequences Power switch configuration comprises two main steps: Note: The settings given below are for one particular model of power switch - other power switches may require different settings. Please refer to your power •...
  • Page 31: Upgrading Servswitch Cx Quad Ip Models

    The ServSwitch CX Quad IP models are upgraded via global connection (through 8 Click the ‘Browse’ button and locate the .bin upgrade file that you the IP network port). Upgrades are digitally signed by Black Box using a secure downloaded earlier. Click the ‘Upload file’ button. The ServSwitch CX Quad key.
  • Page 32: The Front Panel Indicators

    • LOC Keyboard or mouse data are being received from the local console. • REM Keyboard or mouse data are being received from a remote (global) viewer. • VNC Indicates that a global user is connected and active. BLACK BOX CX Quad IP ®...
  • Page 33: Local User Access

    Local user access Selecting a computer ® There are three main ways for local users to select a specific computer channel: To gain access as a local user: • Using hotkeys (as described below) – this is a good method if you continually 1 From the local keyboard, press any key to display the login prompt: access a small number of computers.
  • Page 34 Standard hotkeys To select a computer using the Select Host menu ® The range of hotkey combinations are as follows: 1 Display the Select Host menu in one of two ways: Note: If your hotkeys have been changed, substitute them for •...
  • Page 35: Show All Users

    Logging in and out ® To select a computer using mouse buttons The ServSwitch CX Quad IP features a straightforward security system that helps Note: This procedure works only with three-button or IntelliMouse devices and to prevent unauthorized access to some, or all connected computers. only if the ‘Mouse Switching’...
  • Page 36: The Confirmation (Status) Box

    The confirmation (status) box User preferences and functions ® The ServSwitch CX Quad IP provides In addition to enabling or disabling the confirmation box, you can also:     the option of a confirmation box that is • Select the screen saver style, ...
  • Page 37: Orange Dot Indicators In The Select Host Menu

    Orange dot indicators in the Select Host menu ® Within the Select Host menu, each listed host has a coloured dot associated with it to indicate its general status: Green for accessible and Red for inaccessible.      ...
  • Page 38: Global User Access

    • If you are using your username for the first time then no host will be initially selected. Click the Hosts button to view a list (see Host selection details). BLACK BOX LOC REM VNC 100 LNK PWR CX Quad IP ®...
  • Page 39: Global User Access Via Vnc Viewer

    Global user access via VNC viewer ® The VNC viewer is a compact application that runs on your IP-connected ‘global’ system and allows you to view and use the ServSwitch CX Quad IP and its host computer(s). VNC viewer is readily available from a number of different sources: •...
  • Page 40: Global User Access Via Web Browser

    Global user access via web browser ® You can use a standard Web browser (supported versions) to gain access to the ServSwitch CX Quad IP and its host computer(s). As soon as you make contact with the ServSwitch CX Quad IP it will begin downloading a small Java application to your browser, which will be used only for the duration of your connection.
  • Page 41: Using The Viewer Window

    Using the viewer window When using the viewer window ® The viewer window gives you the ability to view and control the ServSwitch CX What is the best screen resolution to use? Quad IP and its host computer(s). Its operation is almost identical regardless of The best resolution for your computer is one that is larger than the screen of the host whether you used the VNC viewer or your Web browser to display it.
  • Page 42: Mouse Pointers

    Mouse pointers Host selection ® Both viewers provide a double mouse cursor to help overcome any delays The Hosts button on the menu bar provides the quickest and most efficient way caused by slow connections. When you move your mouse you will see two to switch between host computers.
  • Page 43: Auto Calibrate

    Auto calibrate Re-synchronize mouse ® When you visit a host computer for the very first time, your viewer needs to If you find that your local mouse pointer and that of the host are not correctly determine the optimum video and mouse settings for that particular computer. synchronized, use this feature to re-align their movements.
  • Page 44: Controls

    Controls ® When clicked, this button reveals a menu of options concerned with keyboard, video and mouse operation. Single Mouse Mode Mouse Control This mode is for fast network connections where This option displays a mouse control dialog and is useful when the remote the cursor response is sufficient to provide instant cursor is failing to respond correctly to your mouse movements, even after using the Resync mouse option.
  • Page 45 Keyboard Control Enable Sun Translation ® This option displays a keyboard control dialog and is useful for sending keyboard When enabled, this mode translates certain keyboard sequences to represent the combinations (to the host) that are needed regularly or that are trapped by the special keys that are present on Sun keyboard.
  • Page 46 Video Settings ® This dialog provides access to all of the key video settings that determine image Using automatic configurations quality and link performance. • Every setting can be individually subjected to an automatic configuration (click the appropriate ‘Auto’ button) or can also be manually adjusted. •...
  • Page 47 Show All Users Advanced Video Settings ® Select this option to display a list of all users who are currently logged into the This option contains video signal settings that do not normally need to be ServSwitch CX Quad IP unit together with the host computer (and port) that adjusted.
  • Page 48: Vnc Hotkey Selection

    VNC hotkey selection ® During a VNC session, you can use hotkey presses to quickly display the Host selection menu or to choose a host by its port number: To select a computer using hotkeys Standard hotkeys Simultaneously press and hold The range of hotkey combinations are as follows: Note: The keys when pressed in combination are called...
  • Page 49: If You Need To Enter A Port Number

    If you need to enter a port number Viewer encryption settings ® Usually, when you make a network connection to the ServSwitch CX Quad IP The web browser viewers and VNC viewers (of level 4.0b5S or higher) offer four (either using the VNC viewer or a Web browser) you simply enter the IP address, encryption options.
  • Page 50: Further Information

    Further information ® Troubleshooting This chapter contains a variety of information, including the following: • Getting assistance - see below Global network users are unable to contact the ServSwitch CX Quad IP • Troubleshooting - see right • Check that the correct address is being used by the remote users. •...
  • Page 51: Appendix 1 - Local Setup Menus

    Appendix 1 – Local setup menus ® The ServSwitch CX Quad IP local setup menus allow a range of settings to be made both to the installation as a whole and to parts of the system accessed by each user. To access the local setup menus 1 On the locally connected keyboard/mouse, select the Select Host screen in one of two ways:...
  • Page 52: Functions

    Functions ® The Functions menu contains a collection of procedures that affect various aspects of     ServSwitch CX Quad IP operation.                To get here 1 From a local keyboard, log on as a standard or ‘admin’...
  • Page 53: User Preferences

    User Preferences ® The User Preferences are system operating parameters that are independently selectable      for each user and affect only their screen.     To get here    1 From a local keyboard, log on as a ...
  • Page 54: Global Preferences

    Global Preferences ® Global preferences are available only to the Admin user and allow settings to be      made that affect all users attached to the ServSwitch CX Quad IP.        ...
  • Page 55: Setup Options

    Setup Options ® Setup options are available only to the Admin user.             To get here    1 From a local keyboard, log on as the ‘admin’ user. ...
  • Page 56: Configuration

    Configuration ® Available only to the Admin user, the configuration section menu allows you to     determine settings that relate directly to the global (IP) user aspects of the unit.       To get here 1 From a local keyboard, log on as the ...
  • Page 57: Unit Configuration

    Unit Configuration ® This page provides access to a selection of      both basic and fundamental settings for the    ServSwitch CX Quad IP.        To get here ...
  • Page 58: Network Configuration

    Network Configuration ® This page allows you to configure the various Net Mask      aspects of the IP port and its relationship Also often called the ‘subnet-mask’, this value is used alongside the IP address   ...
  • Page 59: Serial Configuration

    Serial Configuration ® This page allows you to configure the      OPTIONS serial port located at the rear of the ServSwitch CX Quad IP.        To get here 1 From a local keyboard, log on as the ‘admin’...
  • Page 60: Reset Configuration

    Reset Configuration ® This option allows you to completely reset      the IP portion of the ServSwitch CX Quad IP unit.     WARNING: This process will remove all       network settings and return the unit to use its original state.
  • Page 61: Appendix 2 - Configuration Pages Via Viewer

    Appendix 2 - Configuration pages via viewer ® This section covers the configuration pages that are available to global admin users, using either the VNC viewer or the browser methods of access. To access the remote configuration pages global connection 1 Make a to the ServSwitch CX Quad IP unit and login as the...
  • Page 62: User Accounts

    User accounts ® To get here This page allows you to manage up to sixteen separate accounts. 1 Using VNC viewer or a browser, log on as the ‘admin’ user. The first of the sixteen accounts is the admin account and is the only account 2 Click the ‘Configure’...
  • Page 63: Unit Configuration

    Unit configuration ® To get here This page provides access to a selection of both basic and advanced settings 1 Using VNC viewer or a browser, log on as the ‘admin’ user. for the ServSwitch CX Quad IP. Many of the settings displayed here are also 2 Click the ‘Configure’...
  • Page 64: Advanced Unit Configuration

    Advanced unit configuration ® Click this button to display advanced options that do not normally require alteration. Background Refresh Rate Use the arrow keys to alter the refresh rate for screen images via remote links. This allows you to tailor the screen refresh to suit the network or modem connection speeds.
  • Page 65: Time & Date Configuration

    Time & date configuration ® This page allows you to configure all aspects relating to time and date within the Timezone specifier ServSwitch CX Quad IP unit. Optionally enter a recognized timezone specifier related to the current position of the ServSwitch CX Quad IP unit. When an NTP server is used, the specifier will be used to provide the correct real time.
  • Page 66: Network Configuration

    Network configuration ® To get here This page allows you to configure the various aspects of the IP port and its 1 Using VNC viewer or a browser, log on as the ‘admin’ user. relationship with the local network. 2 Click the ‘Configure’ button in the top right corner. 3 Click the ‘Network Configuration’...
  • Page 67: Setting Ip Access Control

    Setting IP access control ® To define a new IP access control entry The golden rule with this feature is ‘Include before you exclude’ or to put it 1 Click the Add button to display a popup dialog: another way ‘Arrange allowed addresses in the list before the denied addresses’. This is because the positions of entries in the list are vitally important.
  • Page 68: Serial Port Configuration

    Serial port configuration ® This page provides all access to settings concerned with the two serial ports (modem and power control) that are situated at the rear of the ServSwitch CX Quad IP unit. To get here 1 Using VNC viewer or a browser, log on as the ‘admin’ user. 2 Click the ‘Configure’...
  • Page 69: Host Configuration

    Host configuration ® This page provides the opportunity to configure various details for each of the To create a new host entry host systems that may be connected to the ServSwitch CX Quad IP. Each entry 1 Click one of the host entries to reveal a Host configuration dialog. can be configured with a name, the permitted users, the hot key combinations Note: Host computers connected to a cascaded ServSwitch unit will appear required to switch to it and, if required, appropriate power control commands.
  • Page 70: Logging And Status

    Logging and status ® This screen provides various details about the user activity on the ServSwitch CX To copy and paste the log Quad IP unit. You can copy the information listed within the log and paste it into another application.
  • Page 71: Ldap Configuration

    LDAP configuration ® The ServSwitch CX Quad IP can optionally use the industry standard LDAP (Lightweight Directory Access Protocol) to allow user authentication to occur in conjunction with an externally held database. This screen allows you to configure details related to the creation of an LDAP link to an external directory service, such as an Active Directory server.
  • Page 72: Appendix 3 - Vnc Viewer Connection Options

    Appendix 3 - VNC viewer connection options ® Colour/Encoding When you are connecting to the ServSwitch CX Quad IP using the Auto select VNC viewer, a number of options When ticked, this option will are available. examine the speed of your connection to the ServSwitch CX Click here to Quad IP and apply the most suitable...
  • Page 73: Inputs

    Inputs ® Rate-limit mouse move events Enable all inputs When ticked, this feature reduces the mouse movement information that is When selected, allows keyboard, sent to the ServSwitch CX Quad IP and host system. This is useful for slow mouse and clipboard data to be connections and you will notice that the remote cursor will catch up with the transferred between server and local cursor roughly once every second.
  • Page 74: Misc

    Misc ® Shared connection (do not dis- Only use protocol version . connect other viewers) This option does not apply to ServSwitch CX Quad IP connections. This option does not apply Beep when requested to by the server to ServSwitch CX Quad IP When ticked, your local system will beep in response to any error beeps emitted connections.
  • Page 75: Scaling

    Scaling ® No Scaling No attempt is made to make the screen image fit the viewer window. You may need to scroll horizontally and/or vertically to view all parts of the screen image. Scale to Window Size Adjusts the server screen image to suit the size of the viewer window.
  • Page 76: Identities

    Identities Load / Save ® This feature helps your VNC Configuration File - Reload viewer to confirm that a revisited Allows you to load a configuration ServSwitch CX Quad IP is file saved from this, or another genuine and not another device viewer.
  • Page 77: Appendix 4 - Vnc Viewer Window Options

    Appendix 4 - VNC viewer window options ® Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard window control items Full screen Expands the VNC viewer window to fill the whole screen with no visible window edges or toolbar.
  • Page 78: Appendix 5 - Browser Viewer Options

    Appendix 5 - Browser viewer options Inputs ® When you are connecting to View only (ignore mouse & keyboard) the ServSwitch CX Quad IP When ticked, the viewer will not send keyboard using a Web browser, a number or mouse information to the ServSwitch CX of options are available.
  • Page 79: Appendix 6 - Addresses, Masks And Ports

    192.168.142.22. The sending device would perform several calculations: The important parts of the whole number depend on where you are. If you were based in the same local area as Black Box, there would be no point in dialling Sending Destination out of the US, or even out of the area.
  • Page 80: Net Masks - The Binary Explanation

    Net masks - the binary explanation ® To really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers – binary; this is native digital, where everything is either a 1 (one) or 0 (zero), on or off, yes or no. previous page The net mask operation described on the is known as a ‘bit-wise...
  • Page 81: Calculating The Mask For Ip Access Control

    Calculating the mask for IP access control ® The IP access control function uses a standard IP address and a net mask The permissible mask values (for all octets) are as follows: notation to specify both single locations and ranges of addresses. In order to Mask octet Binary Number of addresses encompassed...
  • Page 82: Ports

    A key piece of information to help it do this is the port number: Black Box cannot provide specific advice on how to configure your network devices and strongly recommend that such tasks are carried out by a qualified professional.
  • Page 83: Appendix 7 - Cascading Multiple Units

    Appendix 7 – Cascading multiple units ® When you need to control more than sixteen host The cascade tree computers using ServSwitch CX Quad IP units, The diagram shows how an ServSwitch CX Quad IP unit and multiple there are two main ways to achieve this: ServSwitch CX Uno units can be cascaded to two levels.
  • Page 84: Connecting Units In Cascade

    Connecting units in cascade ® The method for cascading ServSwitch CX Quad IP and ServSwitch CX Uno units To connect units in cascade is straightforward and requires no hardware settings or lengthy configuration 1 Ensure that power is disconnected from the process.
  • Page 85: Addressing Computers In A Cascade

    1203 Addressing computers in a cascade ® Computer systems connected within a cascade arrangement are addressed using up to four digits, two for each cascade level. The pairs of digits specify which of ports on each of the ServSwitch CX Uno units must COMPUTER CONNECTIONS be enabled to reach a specific computer.
  • Page 86: Appendix 8 - Cable And Connector Specifications

    Appendix 8 – Cable and connector specifications ® ServSwitch CX Quad IP to power switch cable Multi-head synchronisation cable pin D-type female pin RJ MASTER end SLAVE end pin D-type female pin D-type female Use this cable when two ServSwitch CX Quad IP devices are being synchronized.
  • Page 87: Appendix 9 - Hotkey Sequence Codes

    Appendix 9 – Hotkey sequence codes ® These codes are used when defining hotkey switching sequences (macros) for host computers and allow you to include almost any of the special keys on the keyboard. Permissible key presses Creating macro sequences Hot key macro sequences can be up to 256 characters long.
  • Page 88: Appendix 10 - Supported Video Modes

    Appendix 10 – Supported video modes ® The following video modes are supported and can be automatically configured by the ServSwitch CX Quad IP units. Support for VESA GTF (Generalized Timing Formula) is available and can be enabled via the Advanced Unit Configuration screen.
  • Page 89: Safety Information

    Safety information ® • For use in dry, oil free indoor environments only. • Both the ServSwitch CX Quad IP and its power supply generate heat when in operation and will become warm to the touch. Do not enclose them or place them locations where air cannot circulate to cool the equipment.
  • Page 90: End User Licence Agreement

    End user licence agreement ® Limitation on Liability UNDER NO CIRCUMSTANCES SHALL REALVNC BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHATSOEVER PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT CONCERNS INCLUDING LOST PROFITS OR SAVINGS ARISING OUT OF THE USE OF THE ENHANCED VNC VIEWER SOFTWARE (“the SOFTWARE”) FOR USE WITH SOFTWARE, THE SERVICE OR THE INFORMATION, RELIANCE ON THE DATA THE SERVSWITCH CX Quad IP PRODUCT (“the PRODUCT”).
  • Page 91: Radio Frequency Energy

    Radio Frequency Energy ® A Category 5 (or better) twisted pair cable must be used to connect the units in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. All other interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances.
  • Page 92: Normas Oficiales Mexicanas (Nom)

    Normas Oficiales Mexicanas (NOM) electrical ® safety statement Instrucciones de seguridad 15 En caso de existir, una antena externa deberá ser localizada lejos de las 1 Todas las instrucciones de seguridad y operación deberán ser leídas antes de lineas de energia. que el aparato eléctrico sea operado.
  • Page 93 ® © 2010 Black Box Corporation All trademarks are acknowledged. Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018, United States of America Tel: +1-724-746-5500 Fax: +1-724-746-0746 Documentation by: www.ctxd.com...
  • Page 94 Computer connection 12 on screen 40 connecting 11 connection 12 Daisy chain cable 85 Assistance ports 6 Date Black Box subsidiaries 95 selecting 32 local setting 56 Hextile 71,77 Auto calibrate 42 Computer Access Module DHCP Keyboard codes Host computer...
  • Page 95 ® Local connection 32 Octets Rack mounting 8 Selecting Unit Configuration 56,62 Local network IP address 78 Raw 71,77 cascaded computers 35 Unit name connection 25 Operation 31 Recover computers 32 local setting 56 Local user Options port upgrade failure 30 with hotkeys 32,47 remote setting 62 connection 10...
  • Page 96: Blackbox Subsidiary Contact Details

    BlackBox subsidiary contact details ® Country Web Site/Email Phone United States www.blackbox.com 724-746-5500 724-746-0746 Austria www.black-box.at +43 1 256 98 56 +43 1 256 98 56 support@black-box.at Belgium www.blackbox.be +32 2 725 85 50 +32 2 725 92 12 support.nederlands@blackbox.be support.french@blackbox.be support.english@blackbox.be Denmark...

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