Black Box ServSwitch KV0004A User Manual

Black Box ServSwitch KV0004A User Manual

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ServSwitch
Freedom
Control up to four computer systems and their
displays, and share peripherals among them.
Now with Glide and Switch automatic switching technology.
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
Customer
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Support
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Information
Web site: www.blackbox.com • E-mail: info@ blackbox.com
®
KV0004A
KV0004A-LED
KV0004A-XTRA-LED

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Summary of Contents for Black Box ServSwitch KV0004A

  • Page 1 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) Customer FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Support Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Information Web site: www.blackbox.com • E-mail: info@ blackbox.com...
  • Page 2 ServSwitch Freedom Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc. Linux is registered trademark of Linus Torvalds.
  • Page 3 FCC and IC RFI Statements Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment.
  • Page 4: Instrucciones De Seguridad

    ServSwitch Freedom Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3.
  • Page 5: Table Of Contents

    Table of Contents Contents 1. Specifications ....................................6 2. Overview ....................................7 2.1 Introduction ..................................7 2.2 Features .................................... 8 2.3 What‘s Included ................................8 2.4 Additional Items You May Need ............................8 2.5 Hardware Description ............................... 9 3. Installation ....................................11 3.1 Locations ..................................11 3.2 Mounting ..................................11 3.3 Connections ..................................12...
  • Page 6: Specifications

    ServSwitch Freedom 1. Specifications Approvals: CE, FCC Hardware Compatibility: All computers with USB interfaces Software Compatibility: Operates with all known software and operating systems including Windows , Linux , Unix , BSD, all Sun OS, all Mac OS, NetWare , etc. ®...
  • Page 7: Overview

    USB peripherals between the four systems. This can be done either in concert with the keyboard and mouse (and each other) or totally independently. The ServSwitch Freedom unit can be used in combination with various Black Box extender products (such as the Wizard SRX ACU5501A) to extend the distance between the user and the computers under control.
  • Page 8: Features

    The ServSwitch Freedom LED Monitor kit provides individual indicator modules that make it easy to see which display screen is currently selected. 2.3 What‘s Included Your package should include the following items. If anything is missing or damaged, contact Black Box at 724-746-5500 or info@blackbox.com. • ServSwitch Freedom unit •...
  • Page 9: Hardware Description

    Chapter 2: Overview 2.5 Hardware Description 2.5.1 Top Panel Figure 2-2 shows the top panel of the unit. Table 2-1 describes its components: COMPUTER SPK USB1 USB2 MODE S e r v S w i t c h F r e e d o m ™...
  • Page 10 ServSwitch Freedom 2.5.2 Rear Panel Figure 2-3 shows the rear panel of the unit. Table 2-2 describes its components: I N D O O R U S E O N L Y 2.5A OPTIONS Figure 2-3. Rear panel. Table 2-2. Rear panel components. Number Component Description...
  • Page 11: Installation

    Chapter 3: Installation 3. Installation 3.1 Locations Please consider the following important points when planning the position of the ServSwitch Freedom unit: • Situate the ServSwitch Freedom unit close to the systems to which it will be connected and near to a power outlet. •...
  • Page 12: Connections

    ServSwitch Freedom 3.3 Connections Connections do not need to be carried out in the order given within this guide; however, where possible connect the power in as a final step. 3.3.1 User console The ports that make up the user console are where you attach the peripherals that will be shared between the computer systems. Ensure that power is disconnected from the unit.
  • Page 13: Computer Systems

    Chapter 3: Installation 4. Audio: Where required, connect the lead from your speakers to the audio socket. See Figure 3-3. 2 . 5 T I O Figure 3-3. Connecting speakers to the user console. 3.3.2 Computer systems Each computer system is connected to the ServSwitch Freedom unit using (up to) two cables. To connect a computer system 1.
  • Page 14: Power In Connection

    ServSwitch Freedom 3.3.3 Power in connection The ServSwitch Freedom unit is supplied with a 12.5W power adapter. There is no on/off switch on the unit, so operation begins as soon as a power adapter is connected. To connect the power supply 1.
  • Page 15: Channel Switching By External Control

    Chapter 3: Installation 3.3.4 Channel switching by external control The OPTIONS port allows external control of the current channel by commands sent either via RS-232 serial input or by switching one of the four channel select input lines. For more details about the necessary RS-232 serial cable, see Appendix C. 3.3.4.1 OPTIONS port pinout The OPTIONS port can accept either 8p8c or 10p10c connectors, as required.
  • Page 16 ServSwitch Freedom 3.3.4.2 Control by RS-232 serial Serial port parameter settings Ensure that the chosen serial port is configured to the following: • Baud rate: 1200 • Data bits: • Stop bit: • Parity: None Serial port channel selection codes ASCII Character Decimal...
  • Page 17: Optional Led Indicator Connections

    Chapter 3: Installation 3.3.5 Optional LED indicator connections The optional ServSwitch Freedom LED Monitor module (part number: KV0004A-LED) enables you to add LED (Light Emitting Diode) indicators to each of your video display screens to show which are active. Note: The ServSwitch Freedom switch requires firmware version 2.0 or later to be installed. Please see 4.7 Performing...
  • Page 18 2. Link each LED indicator to a port on the ServSwitch Freedom LED Monitor module - ports 1 to 4 are most commonly used. See Figure 3-10. Note: The KV0004A-LED kit includes four LED indicator Insert the lead for assemblies. Up to ten can be...
  • Page 19: Configuration

    Chapter 4: Configuration 4. Configuration 4.1 Using the Configuration Menu The configuration mode allows you to determine numerous aspects of the ServSwitch Freedom unit capabilities. To use the configuration menu During normal use, the seven segment display on the front panel shows the number of the currently selected computer channel. From this condition, enter configuration mode as follows: 1.
  • Page 20 ServSwitch Freedom Table 4-1. Configuration menu options Letter Number Description Enter the OPTIONS port Baud rate menu 1200 (default) 2400 9600 19200 38400 57600 115200 Enter the Functions menu Show current firmware version Reset configuration to factory defaults ( is displayed momentarily) Enter the Hotkey menu Ctrl + Alt (default) Ctrl + Shift...
  • Page 21: General Configuration

    Chapter 4: Configuration 4.2 General configuration 4.2.1 Changing hotkeys ServSwitch Freedom units use CTRL and ALT as their standard hotkeys. These can be changed if they clash with other software or hardware within the installation. To change the hotkeys 1. Enter the Configuration menu (see Section 4.1 for details). 2.
  • Page 22: Switching Mode

    ServSwitch Freedom 4.2.4 Switching mode Using the configuration menu, you can define a default switching mode. The switching mode determines which peripherals (KVM, USB1, USB2 and/or speakers) should be moved to the next computer when it is selected using any of the standard meth- ods.
  • Page 23: Miscellaneous Functions

    Chapter 4: Configuration 4.2.5 Miscellaneous functions To reset configuration to factory defaults 1. Enter the Configuration menu (see Section 4.1 for details). 2. Press F to enter the Functions menu 3. Press 8 and then Enter. The display will show momentarily.
  • Page 24: Glide And Switch Configuration

    4.3 Glide and Switch configuration 4.3.1 Installing the Glide and Switch configuration application The Glide and Switch configuration application is available for download from the Black Box website. Go to the KV0004A product page and click on the 'Resources' tab.
  • Page 25 Chapter 4: Configuration 3. Double-click on each screen representation to set the screen resolution and, optionally, add a screen name and/or configure an LED indicator (if used). See Figure 4-3. Figure 4-3. Defining the resolution of a screen and (optionally) a name The screen resolutions are not critical but they enable the ServSwitch Freedom unit to accurately map the movement of the mouse onto corresponding movements of the pointer across the screens.
  • Page 26: Multi-Monitor Glide And Switch Configuration

    In order to use Multi-Monitor mode you will need to install a Multi-Monitor Glide and Switch driver (available for download from the Black Box website. Go to the KV0004A product page and click on the 'Resources' tab) onto each PC that has multiple monitors attached.
  • Page 27 Chapter 4: Configuration 4.4.2 Configuring multiple monitors Multi-Monitor configuration is similar to normal Glide and Switch setup except that you can add more than one display per PC, up to a total of eight per machine. Note: It is necessary to install a driver on each PC that has multiple displays - see 4.4.1 Installing drivers and multi-monitor config app opposite.
  • Page 28: Configuring Led Indicators

    ServSwitch Freedom 4.5 Configuring LED indicators When the optional ServSwitch Freedom LED Monitor indicator kit is used, there are several configuration options available that Glide and Switch configuration allow you to customise behavior and these are set using the application. 4.5.1 Adjusting color and brightness for all indicators If necessary, you can impose default color and brightness settings upon all connected LED monitor indicators.
  • Page 29 Chapter 4: Configuration 3. For a newly added screen the LED: entry will show No LED. Click on the drop down handle and choose the LED indicator that you wish to associate with the currently selected video display screen. See Figure 4-7. Each entry within the LED: list relates to one of the ten output sockets on the ServSwitch Freedom...
  • Page 30: Optional Glide And Switch Operations And Settings

    ServSwitch Freedom 4.6 Optional Glide and Switch operations and settings 4.6.1 Downloading the existing layout from the ServSwitch Freedom If the ServSwitch Freedom unit has already been configured and you wish to alter it (and you don’t have a saved .ffc config file), use the Configure >...
  • Page 31: Performing Upgrades

    4.7.1 Using the KVM Firmware Uploader utility 1. Download the latest ServSwitch Freedom unit KVM Firmware Uploader from Black Box Technical Support or from the Black Box website and install it on a Windows based upgrade computer that will be connected to the ServSwitch Freedom unit. The files are supplied as a compressed ZIP file.
  • Page 32 IMPORTANT: Check that the ‘Intended Target Units’ field matches the ‘Unit Connected’ field. If these fields do not match then you may have an incorrect upgrade file; check with Black Box Technical Support before proceeding. Check also that the ‘New firmware version’...
  • Page 33: Operation

    Chapter 5: Operation 5. Operation 5.1 Selecting a computer There are five ways to switch the common peripherals to specific computer channels: • Using the innovative Glide and Switch automatic switching utility • Using the front panel controls • Using hotkeys •...
  • Page 34: Selecting A Computer Using The Front Panel

    ServSwitch Freedom 5.1.2 Selecting a computer using the front panel The front panel allows you to determine how the various peripherals are switched to one or more computer channels. Indicates the number The upper four indicators will of the currently intermittently scroll across whenever selected computer Glide and Switch is enabled...
  • Page 35: Selecting A Computer Using Hotkeys

    Chapter 5: Operation 5.1.3 Selecting a computer using hotkeys Using hotkey combinations, you can quickly switch the keyboard, mouse, speakers and USB peripherals to any computer channel. There are two mains ways to use hotkeys: Standard and Additional. 5.1.3.1 Using standard hotkey press combinations The standard hotkey press combinations allow you to change channels with the minimum of keypresses: 1.
  • Page 36: Selecting A Computer Using The Mouse Buttons

    ServSwitch Freedom 5.1.3.2 Using additional hotkey press combinations In addition to the standard hotkey press combinations (shown left), you can also add additional keypresses in order to determine which peripherals are switched: 1. Simultaneously press and hold CTRL and ALT. 2.
  • Page 37: Locking Access To The Computers

    Chapter 5: Operation 5.2 Locking access to the computers When privacy is required, you can lock access to the connected computers via the unit. To lock the unit 1. Simultaneously press and hold CTRL and ALT (or other hotkeys, if altered). 2.
  • Page 38: Appendix A. What Is True Emulation

    ServSwitch Freedom Appendix A. What is True Emulation? True Emulation represents a significant breakthrough in sharing USB devices between two or more computer systems. Until this point, the problem has been how to create a USB switch that provides all of the following: •...
  • Page 39 Appendices True Emulation is not necessarily required by other USB devices, which is why you will also find two enumerated circuits included (shown in green within the block diagram) alongside the True Emulation feature (shown in blue). This allows those other USB devices to operate at their highest speeds, without any intervention.
  • Page 40: Appendix B. What Is Glide And Switch

    ServSwitch Freedom Appendix B. What is Glide and Switch? Glide and Switch represents true innovation in KVM switching. For the first time, Glide and Switch allows users to automatically switch between target computers simply by moving the mouse pointer from screen to screen. What makes this such a revolution is that you no longer need software to be installed on your mission critical computers in order to do this.
  • Page 41: Appendix C. Cable Pin-Outs

    Appendices Appendix C. Cable pin-outs The OPTIONS port uses a 10p10c socket which can accommodate both 10p10c connectors as well as the much more common 8p8c connectors, which are used on Ethernet leads and patch cables. The pin-outs are listed in this section for both types of connectors.
  • Page 42: Appendix D. Safety Information

    Appendices Appendix D. Safety information • For use in dry, oil free indoor environments only. • Both the unit and its power supply generate heat when in operation and will become warm to the touch. Do not enclose them or place them locations where air cannot circulate to cool the equipment. Do not operate the equipment in ambient tempera- tures exceeding 40 degrees Centigrade.
  • Page 43 24/7 Tech support available in 20 seconds or less. © Copyright 2013. All rights reserved. Black Box® and the Double Diamond logo are registered trademarks of BB Technologies, Inc. Any third-party trademarks appearing in this document are acknowledged to be the property of their respective owners.

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Servswitch kv0004a-ledServswitch kv0004a-xtra-led

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