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Problem
No picture or sound on TV or
amplifier
Scrambled channel
Message
No response to remote control
Forgotten PIN code
Forgotten channel lock code
After moving the receiver to
another room/area you are no
longer able to receive digital
reception
The receiver switches off
automatically.
Playback of video (or Timeshift)
is causing picture freeze/macro
blocks or similar distortion,
especially on HD content.
22
Possible cause
HDMI or SCART is not selected
on your TV or amplifier or the
unit is set to higher resolution
as the TV supports.
TV/amplifier is not switched on
Channel is scrambled
Receiver off
Remote not aimed correctly
Front panel obstructed
Remote batteries exhausted
Antenna signals are too weak
The signal strength/quality
might be less than before, if
using an indoor antenna.
Auto Standby function
enabled.
Read/write speed of your USB
device could be too low.
What to do
Switch to correct TV/amplifier
input
Select lower resolution on
receiver
Switch TV/amplifier on.
Check if S/PDIF connection
is used.
Select alternative channel
Plug in and turn on plug
Aim remote at front panel
Check for obstructions
Replace remote batteries
Default PIN is 1234
Contact local Service Hotline or
send email to our Support via
www.strong.tv
Press the Info button on
remote 3x to call up signal
bars and adjust antenna for
(maximum) reception
or rescan channels
When using an active antenna,
check antenna power.
Try to use an outdoor antenna.
Disable auto standby. See
section 7.3.7 for details.
Make sure to use a USB storage
device with sufficient speed
and space. Pen drives ('USB
sticks') may not support
sufficient speed.
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