Worldline YOMANI Product Manual

Worldline YOMANI Product Manual

Colourful innovation
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PRODUCT MANUAL
YOMANI
colourful
innovation
product picture – 4.014 x 3.596
••••••
an atos company

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Table of Contents
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Summary of Contents for Worldline YOMANI

  • Page 1 PRODUCT MANUAL YOMANI colourful innovation product picture – 4.014 x 3.596 •••••• an atos company...
  • Page 2 Atos Worldline S.A./N.V. (“Worldline”) The content of this document, including but not limited to trademarks, designs, logos, text, images, is the property of Worldline and is protected by the Belgian Act of 30.06.1994 related to author’s rights and by the other applicable Acts.
  • Page 3: Table Of Contents

    Communication interfaces – YOMANI ML............10 USB device....................11 Ethernet ...................... 11 RS-232 serial....................12 Additional communication interfaces – YOMANI XR........13 USB host – YOMANI XR ................13 Power supply – YOMANI ML................14 Power supply – YOMANI XR................15 Reset button .....................
  • Page 4 Merchant Unit specifications ..............24 Fixation plate ....................27 Swivel ....................... 27 Printer – YOMANI XR..................28 Communications interface boards – YOMANI XR..........28 PSTN interface board ................. 28 WiFi/Bluetooth interface board ..............29 2G interface board..................30 3G interface board..................30 USB cable –...
  • Page 5 Customisation – printer and Merchant Unit ............46 Maintaining YOMANI terminals ................47 Cleaning the equipment ................... 47 Cleaning the card interfaces................48 Approvals......................49 Approvals – YOMANI terminal ................. 49 Approvals – accessories .................. 50 PUBLIC pManual_ymnTOC.fm document release 2.1...
  • Page 6 YOMANI PRODUCT MANUAL – empty for double-sided printing – pManual_ymnTOC.fm...
  • Page 7 Figure 17. Worldline System-on-Chip ..............18 Figure 18. YOMANI contactless reader ..............21 Figure 19. New (left) and old (right) YOMANI antenna design....... 22 Figure 20. Contactless reader dimensions............. 22 Figure 21. YOMANI Merchant Unit – front and back views........24 Figure 22.
  • Page 8: Figure 1. Usb Device (Usb B) Socket And Connector

    YOMANI PRODUCT MANUAL – empty for double-sided printing – pManual_ymnLOF.fm...
  • Page 9: Introduction

    (optional) – support for PSTN dial-up (optional) YOMANI XR with built-in antenna In addition to all the YOMANI XR features, it offers support for a range of optional wireless communication technologies including 2G/3G and WiFi/Bluetooth. PUBLIC pm_ymn_introduction.fm document release 2.1...
  • Page 10: About This Book

    • Installing and maintaining the terminal – user comfort and security guidelines USB terminology The YOMANI terminal always has a USB device (USB B) socket. Figure 1. USB device (USB B) socket and connector The YOMANI XR also has a USB host (USB A) socket.
  • Page 11: Yomani Key Features

    116 mm wide x 230 mm long x 105 high and weighs 800 g. Keypad The YOMANI has an alphanumeric keypad with 15 keys, in the area protected by the PIN privacy shield. Three programmable function keys (soft keys) are also provided, next to the display.
  • Page 12: User Comfort And Accessibility

    YOMANI PRODUCT MANUAL wxyz pqrs Menu Stop Corr < Figure 4. Alphanumeric keypad The alphanumeric keypad consists of: • ten numeric keys • a Menu key • decimal separator key • command keys Stop, Corr and OK This keypad layout complies with ISO 9564-1, EN1332-3 and EMV 4.3 standards.
  • Page 13: Display

    YOMANI PRODUCT MANUAL Display YOMANI has a large 2.8” TFT colour display, with: • 320 x 240 pixel resolution (¼ VGA) representing a view area 57.6 mm wide x 43.2 mm high • 16-bit colour mode, RGB (5, 6, 5) •...
  • Page 14: Figure 6. Card Interfaces

    Figure 6. Card interfaces The characteristic design of the YOMANI terminal, with the fully integrated PIN privacy shield, allows easy access to both card interfaces. Where to read each type of card is clear, thanks to thoughtful positioning of card interfaces. The card interfaces are also indicated by software-controlled blue LED lighting, to make them even more apparent.
  • Page 15: Pin Privacy Shield

    PIN privacy shield Secured Application Modules (SAMs) YOMANI has two internal chip-card interfaces (type ID0) for secured application modules (SAM, CSM) supporting 5V cards. The two slots together provide up to 80 mA; one of the slots can be used as a Powered SAM (PSAM) supporting 50 mA current usage.
  • Page 16: Communication Interfaces - Yomani Ml

    Removing cover to see SAM slots For information on installing SAMs, see “Installing SAM card(s) – optional” in the YOMANI Owners’ Manual. Communication interfaces – YOMANI ML The YOMANI ML model comes with three communications interfaces as standard: • USB device (USB B) •...
  • Page 17: Usb Device

    ML. Ethernet The Ethernet interface lets you integrate YOMANI terminals as nodes in a local area network (LAN) connecting equipment such as ticket printers, computers, ePOS equipment and other YOMANI terminals.
  • Page 18: Rs-232 Serial

    RS-232 serial The serial interface provides an alternative way of connecting the YOMANI terminal to ePOS equipment or a PC. It can also be used to connect peripherals such as a bar code reader or a ticket printer.
  • Page 19: Additional Communication Interfaces - Yomani Xr

    USB device socket (USB B) Ethernet socket USB host – YOMANI XR The USB host functionalities available on the YOMANI XR let you connect USB powered peripherals such as a biometrics device, a bar code reader or a ticket printer to the YOMANI terminal.
  • Page 20: Power Supply - Yomani Ml

    PRODUCT MANUAL Power supply – YOMANI ML in the ML configuration, the YOMANI is powered via the USB B (device) socket, with a USB cable connected to ePOS equipment, PC or power adaptor. Figure 13. YOMANI – USB adaptor and cable...
  • Page 21: Power Supply - Yomani Xr

    (to AC wall socket) You must power the YOMANI through the power input socket: • if the YOMANI terminal is fitted with a printer, a communications interface board, or both • if anything is plugged in to the USB host socket...
  • Page 22: Reset Button

    PRODUCT MANUAL Reset button If the YOMANI terminal locks up for any reason, you can reset it by pushing the Reset button at the back of the terminal. Push the button very firmly with a pencil or some other pointed object and hold it until the screen goes blank. Release the Reset button and wait for the terminal to reboot.
  • Page 23: Housing Colour

    YOMANI PRODUCT MANUAL Housing colour YOMANI has a two-colour housing: a white outer case and an anthracite grey inner case. (colours based on Natural Colour System codes 1000-N and 8500-N) Other housing colours may be possible, depending on quantity. The housing uses an attractive combination of glossy and matte surfaces. The parts touched by customers are generally matte.
  • Page 24: Worldline System-On-Chip

    YOMANI PRODUCT MANUAL Worldline System-on-Chip The YOMANI ML and XR models, in line with the YOXIMO and YONEO terminals, use the high-tech SAMOA II “system-on-chip”, designed by Worldline. A single chip provides all essential features, including: • dual ARM 926EJS processor cores: –...
  • Page 25: Security

    YOMANI PRODUCT MANUAL 3. Security Security features are integrated at all levels of the YOMANI design, from the external housing to the “system-on-chip” at the heart of the terminal. Terminal design The most tangible security feature is the integrated PIN privacy shield, which prevents shoulder-surfing while a cardholder is entering a PIN.
  • Page 26: Security Standard Compliance

    YOMANI PRODUCT MANUAL Security standard compliance The security-related functions comply with the following standards: • ISO 9564 (PIN management and security) • ISO 11568 (key management – retail) • ANSI X9.24 (financial services symmetric key management – retail) • ANSI X9 TR-31 (Interoperable secure key exchange)
  • Page 27: Accessories

    • revolving stand (third-party product) Contactless reader The YOMANI contactless reader is an elegant, ergonomically-designed, easily accessible module that supports fast, fully secure payments with contactless cards and devices of all signalling schemes defined in the ISO14443 standard. Figure 18. YOMANI contactless reader LED –...
  • Page 28: Contactless Reader Specifications

    Figure 19. New (left) and old (right) YOMANI antenna design The YOMANI terminal and the contactless reader are connected by a flat cable at the bottom of the antenna.
  • Page 29: Secure Transactions With The Contactless Reader

    Merchant Unit The Merchant Unit can be used with all models of YOMANI terminal. It makes operations easier for the merchant when the terminal is not connected to ePOS equipment or a PC, by functioning as a second display and keypad.
  • Page 30: Merchant Unit Specifications

    This makes it unlikely that cardholders would try to enter their PIN on a Merchant Unit. The Merchant Unit is not a secure device and should not be used by the cardholder. Merchant Unit specifications Figure 21. YOMANI Merchant Unit – front and back views printer cover keypad...
  • Page 31: Figure 22. Merchant Unit Display

    • easy paper-load mechanism • detectors for paper out and overheating Use only Worldline-approved paper, as other paper may damage the printing system. We can supply: • high sensitivity thermal paper Jujo AF50KS-E3 •...
  • Page 32: Figure 23. Merchant Unit - Mains Adaptor

    PRODUCT MANUAL Merchant Unit power supply The YOMANI Merchant Unit is always powered by a mains adaptor (for indoor use). The 2 m mains cable between the adaptor and the mains socket has a country-specific plug. The power cable between the adaptor and the terminal is permanently attached to the adaptor.
  • Page 33: Fixation Plate

    PRODUCT MANUAL Fixation plate To attach the YOMANI terminal to the counter, a fixation plate is available. First the fixation plate is screwed to the counter, or connected in a non-damaging way, using options such as double-sided adhesive tape or Velcro. The terminal then clicks on to the fixation plate.
  • Page 34: Printer - Yomani Xr

    • Mitsubishi thermoscript P5047(55) phenol-free paper Communications interface boards – YOMANI XR By adding a communications interface board in a YOMANI XR, Worldline approved technicians can extend the communications functions with one of the following options: • PSTN, for communications over an analogue telephone network •...
  • Page 35: Wifi/Bluetooth Interface Board

    YOMANI terminals. No cabling is required. WiFi – connecting a YOMANI XR to equipment such as a router, an ADSL modem or a cable modem – has a range of up to 100 m.
  • Page 36: 2G Interface Board

    • SMS capability (send/receive up to 160 alphanumeric characters) To use your YOMANI XR with a 2G connection, you need to order the terminal version with built-in antenna. The antenna is mounted behind the light-guides of the magstripe reader.
  • Page 37: Usb Cable - Usb Device To Powered Usb (12V - Teal Blue)

    For examples, see: • Banksys Payment brochure the payment mount from SpacePole, described in available from the Payment Mounts page (www.spacepole.com) • the Atos YOMANI PEDpack from Tailwind Solutions, illustrated on the PEDpacks page (http://www.tailwind-solutions.co.uk) PUBLIC pm_ymn_accessories.fm document release 2.1...
  • Page 38 YOMANI PRODUCT MANUAL – empty for double-sided printing – pm_ymn_accessories.fm...
  • Page 39: Logistics Information

    YOMANI PRODUCT MANUAL 5. Logistics information This chapter provides: • samples of rating plates and other labels for the YOMANI terminal, accessories and packaging • information on product packaging Product labels Examples of product labels are provided to show what information is given on each label.
  • Page 40: Terminal Mac Address/Hardware

    YOMANI PRODUCT MANUAL Terminal MAC address/hardware HW/ID 424B 000819211906AE TT001 Figure 28. Terminal MAC address label MAC address The MAC address (code128a barcode only) is a unique, six-digit hexadecimal number for identifying equipment in a network. It is displayed in six groups of two hexadecimal digits, for example 00 08 19 21 19 06 AE.
  • Page 41: Terminal Package

    Worldline in the example, none The software code identifies any software already loaded on the terminal by Worldline. If no software code is given, or a value none , the terminal contains only the loader software. serial number...
  • Page 42: Contactless Reader Rating Plate

    YOMANI ML/XR NFC reader Art N°: 3034030001 Serial N°: AVR6997 Manufactured by Atos Worldline SA/NV Made in Singapore Figure 30. Contactless reader rating plate article number in the example, 3034030001 The article number (code128a barcode and human-readable text) identifies the specific reader hardware and customisations such as housing colour.
  • Page 43: Xr Printer Rating Plate

    1235 The four-digit code after the serial number is the production date in the format yyww – in the example, week 35 of 2012 Merchant Unit rating plate Manufactured by Atos Worldline SA/NV ® YOMANI MERCHANT UNIT Article N°: 9067100000...
  • Page 44: Merchant Unit Package

    The four-digit code after the serial number is the production date in the format yyww – in the example, week 49 of 2011 Merchant Unit package The Merchant Unit package box label contains the following information: Manufactured by Atos Worldline SA/NV ® YOMANI ML/XR Merchant unit...
  • Page 45: Storage And Transport

    • a YOMANI terminal, with or without contactless reader mounted • a YOMANI XR terminal without printer, with or without contactless reader mounted • a YOMANI XR terminal with printer, with or without contactless reader mounted Mains adaptor/USB adaptor (depending on terminal type), cable(s), fixation plate and documentation set may be added at the distributor’s site.
  • Page 46 YOMANI PRODUCT MANUAL Table 1 Product packaging – single items equipment w * l * h mm weight g 158 x 240 x 140 ML, XR without printer + NFC 158 x 294 x 140 XR with printer + NFC...
  • Page 47: Palleting - Individual Terminal

    YOMANI PRODUCT MANUAL Palleting – individual terminal The palleting information is for a Euro pallet with a pile-up height between 1600 and 1800 Table 2 Palleting – individually-packed equipment equipment qty per pallet weight kg notes 300 (12 x 25)
  • Page 48: Palleting - Multi-Terminal Packages

    Merchant Unit (pallet) YOMANI accessories and spare parts All YOMANI accessories (with the exception of the Merchant Unit) are supplied in bulk. Bulk packages may contain individually packed items, but these items cannot be ordered individually. See order list for details.
  • Page 49: Installing The Terminal

    – for standing up to use the terminal, between 90 and 120 cm • there is enough space (typically 10 cm on all sides) around the YOMANI terminal, so that it is easy to: – insert a chip card in the chip-card interface –...
  • Page 50: Physical Surroundings

    YOMANI PRODUCT MANUAL Figure 34. Guiding the cables (right: through optional swivel) Physical surroundings YOMANI has been designed for use: • on a flat and stable surface • at an operating temperature between 0° C and 50° C • in an operating relative humidity (RH) between 20% and 85%, non-condensing Always avoid exposing your YOMANI to: •...
  • Page 51: Security

    Security Make sure that the cardholders have the necessary privacy when entering their PIN code. This means locating the YOMANI terminal outside the field of vision of cameras, mirrors and so on. YOMANI has been designed to be a secure, freestanding device: •...
  • Page 52: Customisation - Contactless Reader

    YOMANI PRODUCT MANUAL Customisation – contactless reader There are no restrictions on sticker or painting on the contactless reader, as long as: • the landing-zone icon and LEDs must always be clearly visible • payment scheme logos are added below the white line, on the area highlighted with stripes in the illustration Figure 36.
  • Page 53: Maintaining Yomani Terminals

    When cleaning your equipment, proceed as follows: Disconnect the cables, depending on the model: – if you are using a YOMANI ML, disconnect the USB cable (this is the power cable) from the ePOS equipment/PC or USB adaptor – if you are using a YOMANI XR and a USB cable, disconnect the USB cable –...
  • Page 54: Cleaning The Card Interfaces

    YOMANI PRODUCT MANUAL Cleaning the card interfaces Clean the card interfaces every two weeks, using a cleaning card. • chip-card reader: insert and remove the white cleaning card several times, always with the same side of the card • magnetic-stripe card reader: pull the white cleaning card several times through the reader, always with the same side of the card Figure 37.
  • Page 55: Approvals

    YOMANI PRODUCT MANUAL 8. Approvals The YOMANI terminal and all YOMANI accessories have been designed and manufactured with care for our environment. They comply with relevant European directives both at manufacture and at end of life: • European directive 2011/65/UE on Restriction of Hazardous Substances (RoHS2),...
  • Page 56: Approvals - Accessories

    YOMANI PRODUCT MANUAL Approvals – accessories YOMANI accessories have been approved/certified in line with international standards including the following. contactless reader – EMV 2.2 contactless communication protocol for all contactless-card interfaces – electrical safety, according to IEC/EN 60950-1:2006 and R&TTE directive 1999/5/CE –...

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