1_Introduction Thank you for choosing an Ingenico payment terminal. We recommend you read carefully this user guide: it gives you the necessary information about safety precautions, unpacking, installation and maintenance of your terminal. WARRANTY / SECURITY To benefit from the guarantee-related product, and to respect the security, we ask you to use only the power supply delivered in box with the product, entrusting maintenance operations only to an authorized person.
2_Unpacking According to the model, the following items are included in the packaging box (including optional accessories): · The terminal The box may also include the following items depending on your working configuration: · An installation guide · Cable (specific to connectivity requirements) ·...
3_Recommendations 3_1 Safety Power on/Power down – Emergency stop To power on or power down the terminal, connect or disconnect the power supply from the electric outlet. Power supply unit CAUTION Only use the power supply AC/DC provided with Lane/3600 or the power provided by a cash register limited power source (LPS).
CAUTION An excessive acoustic pressure of headset can involve deafness! 3_2 Security of your terminal (tampering attempt detection) Your device fulfils current applicable PCI PTS security requirements. Upon receipt of your terminal, you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt.
3_3 Main Characteristics Weight 221g (7.8 oz) (Poids, Gewicht) Size 167 (L) x 82 (W) x 40 (H) mm (Dimensions, Maße) Display 2.8” backlit LCD, QVGA (800 x 480 pixels) Operating conditions Ambient temperature from 0°C to +40°C Max relative humidity 85% RH non-condensing at +40°C Max altitude 2000 m...
3_3_1 Power characteristics Power supply units The Lane/3600 can be powered by several ways: · An external power supply unit · By POE (Power over Ethernet) through an accessory that will provide 10VDC to the terminal · By USB (5VDC or 12VDC) The characteristics for each type of power supply are detailed hereafter.
3_4 Functional description 3_5 Installation & Connections 3_5_1 Positioning the terminal Place the terminal with an easy access to an electrical outlet. Place the terminal away from any heat source and protected from dust, vibrations and electromagnetic radiations (away from video terminals, PC, anti-shoplifting barriers ...).
3_5_3 Connecting the terminal to the host CAUTION Connecting must be made when power supply unit is not plugged in the cable. · Flip the terminal. There is one port on the back for power and communications. · Connect the cable on the terminal. ·...
4_Daily use 4_1 Card reading 4_1_1 Swiping a card · Insert the card manually in the reader, magnetic stripe facing the main body of the terminal, and slide the card from the rear to the front in a continuous motion for best results. Swipe the card with constant speed, neither too slowly nor too fast, to maximize the reading efficiency and avoid annoying repetitions.
· When a contactless card is presented to the contactless active zone during a transaction the second, third and fourth status lights will be lit in turn. The card read is successful when all four status lights are lit and a confirmation tone can be heard. CAUTION Do not stick any label onto the contactless active zone.
5_Maintenance 5_1 Cleaning 5_1_1 Cleaning of the terminal CAUTION Before making any operations of maintenance in the terminal, make sure that the power supply is disconnected. First of all, unplug all the wires from the terminal. Good rules for proper cleaning of the terminal are: Use Ingenico Cleaning kit: http://www.ingenico.cleaningcards.com/ −...
− Für Außenseite Terminals, Ingenico Cleaning kits benutzen: http://www.ingenico.cleaningcards.com/ − Keine elektrischen Anschlüsse reinigen. Auf keinen Fall Lösungsmittel, Waschmittel oder Scheuermittel verwenden: − diese Mittel können den Kunststoff oder elektrische Kontakte beschädigen. Das Terminal keiner direkten Sonneneinstrahlung aussetzen. − − Nichts in den Schlitz des Chipkartenlesers einführen.
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· High speed USB device · Ethernet · RS232 Most of the cables used with iSC and iPP ranges are compatible with the Lane/3600. We advise to check with your reseller their compatibility if you plan to replace an iSC480 / ISC250 / ISC Touch 250 by a Lane/3600.
7_Norms & Marking 7_1 Federal Communications Commission (FCC) Statement 15.21 You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. 15.105(b) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.
7_3 Environment (WEEE, Batteries and Packaging) This product is labeled in accordance with European Directives 2002/96/EC concerning Waste Electrical and Electronic Equipment (WEEE) and 2006/66/EC concerning Batteries and Accumulators. Those provisions are requiring producers and manufacturers to become liable for take-back, treatment and recycling upon end of life of equipment and batteries.
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This logo indicates that the product operates with an alternative voltage. This symbol is followed by the ratings (voltage and current for instance) This logo indicates that the product operates with a continuous voltage. This symbol is followed by the ratings (voltage and current for instance) Double insulated or class 2 electrical appliances are products that have been designed in a way so as not to require a safety connection to electrical earth (These products must NOT have a safety connection to Earth).
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Questions and answers
How do you turn off the beeping sound made when a card is entered on the keypad?