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Worldline ingenico Move/5000 User Manual

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Quick Start Guide
Move/5000
GETTING STARTED
Set up your base unit in a convenient location close to a power
source and an Ethernet socket.
To connect the Ethernet cable, connect one side to your
Ethernet socket or router and the other side to the socket
located on the rear of your base unit.
To connect the base unit to a telephone point, remove the back
panel as shown in the diagram. Connect one end of the
telephone cable to the modem socket on your base unit
CONNECTIVITY
The Move/5000 is a Multi-Comms terminal meaning you can
connect via Ethernet, Mobile Network or WiFi/Bluetooth.
To setup a mobile connection on the terminal, you simply need
to insert the SIM card into the back of the Terminal and reboot
using the dot key and yellow key.
FUNCTION KEYS
Virtual Function Keys: These appear on the Touchscreen interface
when they may be used as shortcuts eg. F1 to print a duplicate
receipt.
Menu key: To enter the application menus press the Menu key from
the idle (READY) screen. Pressing the key again moves to the next
menu (if available).
Correction keys: When entering numbers or letters, the yellow
key deletes one character at a time; while the red key deletes the
entire line (this key also cancels transactions). Confirmation key:
The green key is used to confirm anything that has been typed
into the terminal.
Paper feed key: To test the feeding of the paper through the
printer press and hold the paper feed key.
Page 1
Move/3500 User Guide

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Summary of Contents for Worldline ingenico Move/5000

  • Page 1 Quick Start Guide Move/5000 GETTING STARTED Set up your base unit in a convenient location close to a power source and an Ethernet socket. To connect the Ethernet cable, connect one side to your Ethernet socket or router and the other side to the socket located on the rear of your base unit.
  • Page 2 BLUETOOTH BASE SETUP Bluetooth terminals should already be paired with the base unit provided; your terminal can only use the telephone and Ethernet connections when it is paired to the base unit. To associate your terminal to a Bluetooth base go to Terminal Control panel by pressing F3 key on the ‘Ready’...

  • Page 3: Supervisor Password

    For security reasons the Wi-Fi network has to comply with the PCI DSS v2 Wireless Guidance. The Wi-Fi service will refuse to create profiles for unsecure network (open or WEP networks). Please note: login via landing pages is not supported (For networks which require login via web page) Once all 3 are methods are connected, you will then see them enabled (green) in the bar below SUPERVISOR PASSWORD...
  • Page 4 CHIP & PIN TRANSACTIONS - SALE From the idle screen, insert the customer’s card into the card reader. Enter the sale amount for the transaction and press the green key. For example enter £12.34 as 1234. The customer must enter their PIN code. NEVER ASK THE CUSTOMER TO DIVULGE THEIR PIN CODE.
  • Page 5 TRANSACTION RECEIPT – (MERCHANT COPY – CHIP & PIN CARD) Merchant Name Merchant Address 1 Merchant Address 2 Terminal ID M:12345678 Merchant ID TID:22160000 Sequence Number SCH ID:12345678901234567 Scheme Reference ID Transaction WAITER:12345 TABLE:12345 Referencing HANDSET:01 VISA DEBIT Card Issuer AID: A0000000031010 VISA DEBIT Card AID &...
  • Page 6 CONTACTLESS - SALE From the idle screen, enter the sale amount for the transaction and press the green key. For example enter £12.34 as 1234. If you make a mistake, press the clear key and re-enter the amount. The cardholder should present their card/payment device against the contactless symbol on the terminal display.

  • Page 7: Changing The Paper Roll

    CHANGING THE PAPER ROLL Hold the terminal securely in one hand. With the other hand, and by using two fingers, lift the printer cover release as shown. Fully open the printer cover and remove the old roll of paper. Unstick the end of the new roll, leaving the end free, hold the paper roll and carefully place into the printer compartment.

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Ingenico move/3500

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