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Summary of Contents for Worldline YOMOVA
- Page 1 OWNER MANUAL YOMOVA portable payments streamlined innovation •••••• an atos company...
- Page 2 Worldline S.A./N.V. (“Worldline”) The content of this document, including but not limited to trademarks, designs, logos, text, images, is the property of Worldline and is protected by the Belgian Act of 30.06.1994 related to authors’ rights and by the other applicable Acts.
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Page 3: Table Of Contents
Installing SIM or SAM....................8 Loading paper ......................10 Fitting the battery....................12 Charging the battery....................14 Powering a YOMOVA with the mains adaptor ............15 Using the YOMOVA portable................17 Security recommendations..................17 Reading a chip card ....................17 Reading a magstripe card .................. - Page 4 Maintaining the YOMOVA portable..............23 Cleaning the YOMOVA ..................23 Cleaning the card readers ..................24 Troubleshooting....................25 Operating your YOMOVA portable safely ............27 Operating conditions ....................27 Electrical installations..................27 Power supply / battery..................28 Printer and paper ..................... 28 Wireless interference ..................
- Page 5 Figure 1. YOMOVA top view ..................3 Figure 2. Keypad layout....................3 Figure 3. YOMOVA side view..................4 Figure 4. YOMOVA countertop – bottom view ............... 4 Figure 5. Connector compartment.................. 5 Figure 6. Card compartment................... 6 Figure 7. Removing the card/battery cover ..............8 Figure 8.
- Page 6 YOMOVA portable owner manual empty for double-sided printing ymvP_ownerManualLOF.fm...
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Page 7: Introduction
The YOMOVA is a compact, fully-featured, versatile payment terminal, as easy to carry around in a restaurant as it is to use on a countertop. It is powered by the latest Worldline dedicated dual- core processor, giving unrivalled performance and security plus the environmental benefit of intelligent power management features. -
Page 8: About This Manual
YOMOVA portable owner manual About this manual This manual contains information for owners of YOMOVA terminals, with sections covering: • terminal and accessories • installing the terminal • powering up the terminal • using the terminal • maintaining the terminal •... -
Page 9: Terminal And Accessories
Terminal and accessories The YOMOVA portable is battery powered, and supports 3G, Wi-Fi, Bluetooth, RS 232 and USB (device) connectivity.. YOMOVA top view Figure 1. YOMOVA top view magstripe-card reader battery charger connector chip-card reader integrated NFC reader under display... -
Page 10: Yomova Side View
Stop key is also used to power down the terminal YOMOVA side view Figure 3. YOMOVA side view Kensington™ lock fixing point battery charger connector YOMOVA bottom view Figure 4. YOMOVA countertop – bottom view connector compartment contacts card/battery compartment public last updated 7/10/16 document release 2.1 ymvP_description.fm... -
Page 11: Connector Compartment
YOMOVA portable owner manual Connector compartment Mini USB Figure 5. Connector compartment COM – RS232 USB device power input (mains adaptor) public ymvP_description.fm document release 2.1 last updated 7/10/16... -
Page 12: Card/Battery Compartment
SAM card holders Options and accessories Special cables are available to connect the YOMOVA to peripheral devices with an RS232 port or a USB (device) port. When using your YOMOVA portable with a wired connection to ePOS equipment such as a cash register, consider removing the battery and powering your YOMOVA portable with a mains adaptor for more convenience. -
Page 13: Installing The Yomova Portable
48 before starting to install your YOMOVA. • if you notice that any part of the YOMOVA does not fit, blocks or shows any other malfunction, contact your vendor – do not try yourself to repair or alter it in any way. -
Page 14: Preparing A Yomova For Operation
YOMOVA for the first time. Selecting a location Finding a proper location is an important aspect of installing your YOMOVA. You need to balance comfort and security. Follow the guidelines below to find a location that is convenient for both you and your customers. -
Page 15: Figure 8. Opening Sim/Sam Holder
YOMOVA portable owner manual Remove the battery, if one is present; see Figure 26. Removing the battery, on page 22. Open the SIM/SAM holder: slide the latch towards the hinge until you hear a click, then lift the holder. Figure 8. -
Page 16: Loading Paper
YOMOVA portable owner manual Loading paper Only use paper approved by Worldline. This paper can be recognised by the approval seal printed on the back of the paper. If you want to order paper from your local paper supplier, contact your vendor. -
Page 17: Figure 12. Closing Paper Compartment
YOMOVA portable owner manual Figure 12. Closing paper compartment Tear off the leading edge of the paper. Figure 13. Tearing off paper public ymvP_install.fm document release 2.1 last updated 7/10/16... -
Page 18: Fitting The Battery
• charge the battery completely before using the terminal For safety reasons, the battery that is delivered with your YOMOVA is not fully charged. A complete charging cycle takes approximately 3 hours, and the display indicates when the battery is fully charged. -
Page 19: Figure 15. Clicking Battery In Place
Position the card/battery cover on the YOMOVA, then slide it forwards until you hear a click. Figure 16. Closing the battery cover If you want to use a YOMOVA with the mains adaptor, you must remove the battery before connecting the adaptor. -
Page 20: Charging The Battery
YOMOVA portable owner manual Charging the battery The terminal will only run if there is at least a minimum charge in the battery. To charge the battery: Connect the power cable from the charger to the input socket on the left side of the terminal. -
Page 21: Powering A Yomova With The Mains Adaptor
YOMOVA portable owner manual Powering a YOMOVA with the mains adaptor The portable YOMOVA is normally powered by a battery, which can be recharged without removing it from the terminal. After removing the battery, you can use the mains adaptor to power the terminal. -
Page 22: Figure 19. Power Input Socket Underneath Terminal
YOMOVA portable owner manual Connect the power cable from the mains adaptor to the power input socket. Figure 19. Power input socket underneath terminal The terminal powers up as soon as the mains adaptor is connected. Close the connector compartment. -
Page 23: Using The Yomova Portable
Worldline keep the terminal available for possible forensic investigation Reading a chip card Insert the card in the slot at the front of the YOMOVA with the chip facing upwards. public ymvP_using.fm document release 2.1... -
Page 24: Reading A Magstripe Card
Figure 21. Reading a chip card Reading a magstripe card Swipe the card through the reader at the right-hand side of the YOMOVA in one smooth movement. Hold the card with the magnetic stripe at the bottom. You can slide the card in either direction. -
Page 25: Reading A Contactless Card/Device
If the YOMOVA stops responding, you can use the Reset button. The button is located on the back of the YOMOVA just above the battery cover. Use a small object to push it in for one second, then wait for the YOMOVA to restart. -
Page 26: Resetting The Yomova - Keyboard
You can also reset the YOMOVA by using the keyboard or by removing the battery. Resetting the YOMOVA – keyboard To reset the YOMOVA, press the yellow Corr button for at least 5 seconds and wait for the terminal to reboot. -
Page 27: Caring For The Battery
When you will not be using the YOMOVA for more than a week, first make sure the battery is around 40% charged – check the charge-level indicator on the display. You then have two options: •... -
Page 28: Battery Monitoring
Replace the card/battery cover Battery monitoring A “fuel gauge mechanism” is used for the Li-ion battery in the YOMOVA. This mechanism monitors different battery parameters, such as voltage, current, temperature and the residual capacity. The fuel gauge auto-calibrates itself each time the battery is recharged, to avoid the “digital memory”... -
Page 29: Maintaining The Yomova Portable
Maintaining the YOMOVA portable Maintenance for the YOMOVA is limited to cleaning the case and the card readers. Never attempt to dismantle the YOMOVA or force open the case. If the terminal needs servicing, contact Worldline or your vendor. Cleaning the YOMOVA Do not allow water to enter the terminal. -
Page 30: Cleaning The Card Readers
YOMOVA portable owner manual Cleaning the card readers Do not allow water to enter the card readers. Use only a damp cloth. The chip-card reader and the magstripe-card reader should be cleaned regularly, using the appropriate cleaning cards. • cleaning-cards can be used more than once, as long as you swipe or insert a clean edge each time •... -
Page 31: Troubleshooting
Log all maintenance operations, including the name of the operator. Warning message displayed In the tampered state, the YOMOVA displays a warning message and it is not possible to use the terminal to make a payment. When a warning message is displayed: take the terminal out of service... - Page 32 Connection with ePOS equipment/PC through USB does not function Check the cables between the YOMOVA and the ePOS Check the connection settings on the YOMOVA, as described by your vendor. public last updated 7/10/16 document release 2.1...
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Page 33: Operating Your Yomova Portable Safely
The YOMOVA operates safely when used according to its marked electrical ratings and product usage instructions. To ensure the safe operation of the YOMOVA, use it only in premises that have electrical installations in compliance with local and regional office and residential electrical wiring codes. -
Page 34: Power Supply / Battery
• only use the battery that is supplied with your YOMOVA portable • only use the power adaptor that is supplied with your YOMOVA to charge the battery – check regularly that there is no overheating of the power adaptor. -
Page 35: Opening The Terminal
YOMOVA portable owner manual Opening the terminal • Only open the YOMOVA terminal for adjustments that are described in this manual. Never remove or open any part that is not described in this manual. • When opening the YOMOVA terminal take the necessary precautions to avoid electrostatic discharge (ESD). - Page 36 YOMOVA portable owner manual empty for double-sided printing ymvP_safety.fm...
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Page 37: Approvals
Appendix C. Approvals Any changes or modifications not expressly approved by Worldline could make official certification void. CE certification / R&TTE Worldline declares that the YOMOVA portable complies with the R&TTE directive 1999/5/EC on radio equipment and telecommunications terminal equipment intended to be connected to public telecommunications networks. - Page 38 YOMOVA portable owner manual empty for double-sided printing ymv_certifications.fm...
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Page 39: Decommissioning A Yomova
YOMANI terminals OWNER MANUAL Appendix D. Decommissioning a YOMOVA When a YOMOVA or any of its accessories is at the end of its life, it must not be simply thrown away, given away or sold it. Remember that: • security awareness requires erasing cryptographic components securely and completely •... - Page 40 YOMANI terminals OWNER MANUAL – empty for double-sided printing – ymvP_decommission.fm...
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