For Assistance - Kyocera DURAXTP User Manual

For Assistance
The following topics address areas of support for your phone, including troubleshooting,
specifications, account information, warranty information, and customer service contact information.
Troubleshooting
Check the questions and answers below for troubleshooting solutions for common phone issues.
Check Here First
Question: Phone freezes/operation is unstable.
Answer: Turn the phone on again. If you are unable to turn the phone off, remove and replace
the Battery, and then turn the phone on again. Data that was being edited is erased after your
phone is powered on again.
Question: Cannot use phone, mail, or Internet.
Answer 1: Check whether you are where signal is weak or out of service area.
Answer 2: Power the phone on again.
Answer 3: Is the phone in Airplane mode? To check that Airplane mode is canceled:
Press > Settings > Others > Airplane Mode.
l
Question: Battery level goes down quickly.
Answer: Are you where signal is weak or have been out of service area for a long period?
Calling where signal is weak or being out of service area uses a lot of Battery.
Specifications
The following tables list your phone's and battery's specifications.
Phone Specifications
Item
Weight
Continuous Talk Time
For Assistance
Handset alone: Approx. 133 g
Battery installed: Approx. 163 g
3G: Approx. 410 minutes
GSM: Approx. 420 minutes
Description
135