Kyocera DuraXE Epic Manual
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Kyocera DuraXE Epic Manual

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Kyocera DuraXE Epic
AT&T Enhanced Push-to-Talk (EPTT)
"How To" Guide

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Summary of Contents for Kyocera DuraXE Epic

  • Page 1 Kyocera DuraXE Epic AT&T Enhanced Push-to-Talk (EPTT) “How To” Guide...

  • Page 2: Table Of Contents

    Table of Contents: 1. DuraXE Epic Phone • Overview ------------------------------------------------------------------------------------- 6 • Keyguard ------------------------------------------------------------------------------------ 10 • Customizing your Home Screen ------------------------------------------------------- 11 • Customizing your Main Menu ---------------------------------------------------------- 12 2. EPTT Activation -------------------------------------------------------------------------- 13 3. How to Assign PTT key and SOS key to EPTT App ----------------------- 16 4.
  • Page 3 Table of Contents: 5. EPTT Basic User Interface • EPTT Menu Icons -------------------------------------------------------------------------- 30 • One Touch Action -------------------------------------------------------------------------- 31 • Status Indicator -- -------------------------------------------------------------------------- 32 • How to Add Contacts ------------------------------------------------------------------- 33 • How to Add Personal Groups -------------------------------------------------------- 34 •...
  • Page 4 Table of Contents: 6. EPTT Radio User Interface • Overview ------------------------------------------------------------------------------------ 45 • Zones and Channels -------------------------------------------------------------------- 46 • Scanning On/Off ------------------------------------------------------------------------ 47 • Changing Channels (Flip Open) ---------------------------------------------------- 48 • Changing Channels (Flip Closed) --------------------------------------------------- 49 • How to assign External Keys to EPTT Channel Up/Down ----------------- 50 •...
  • Page 5 • How to create a Device Control Policy ------------------------------------------------ 64 • Device Control and Potential Impact on EPTT Functionality ----------------------- 67 • Car Kit Power ON/OFF ------------------------------------------------------------------- 68 8. PTT Accessories -------------------------------------------------------------------------- 69 9. Kyocera Sales and Support Team -------------------------------------------- 72...
  • Page 6 DuraXE Epic Phone Overview Model Numbers: • E4830 (camera version) • E4830NC (non-camera version)
  • Page 7 DuraXE Epic Phone Overview (cont.)
  • Page 8 DuraXE Epic Phone Overview (cont.)

  • Page 9: Keyguard

    DuraXE Epic Phone Overview (cont.) Lets you place or receive calls in Lets you display the recent call history (with speakerphone mode (with the phone the phone closed), ignore an incoming call, closed), turn the speakerphone on end the ongoing call, or unlock the and off during a call, or unlock the keyguard (if configured).
  • Page 10 DuraXE Epic: Keyguard Use this feature to lock the external keys while the phone is closed to prevent accidental key presses. Select one of the following options: • On - Long press to temporarily disable the keyguard by pressing and holding the External speaker key while the phone is closed.

  • Page 11: Customizing Your Home Screen

    DuraXE Epic: Customizing your Home Screen To add the Navigation Key Guide to your home screen, go to: Settings & tools→ Settings→ Display settings→ Navi key guide and select ON (default is OFF) Default Home Screen Custom Home Screen Note: The Navigation keys (up, down, left, right) can be reprogrammed by going to: →...

  • Page 12: Customizing Your Main Menu

    DuraXE Epic: Customizing your Main Menu To replace a Main Menu icon, press right soft key “Options” and select replace items. Default Main Menu Custom Main Menu In the above example, AT&T Folder has been replaced with AT&T EPTT icon.

  • Page 13: Eptt Activation

    EPTT Activation 1. Select AT&T Folder from main menu then select AT&T EPTT to launch the app. 2. EPTT App will contact the server and show a confirmation screen. Use the Navigation key to highlight “Yes” and press the center softkey to select. 3.
  • Page 14 EPTT Activation (cont.) 5. User agreement will appear on screen. On top of EULA: Enable GPS: This application requires the use of Mobile GPS. Do you wish to enable this feature? Select YES. 6. Location screen will appear, Select either “High Accuracy” or “Device only” and press center key to set the location.
  • Page 15 10. After tutorial, the application will open and show either the Basic UI contacts screen or the LMR Radio UI. Basic UI Radio UI Note: The Kyocera DuraXE Epic supports both the Basic User Interface (UI) and the Radio User Interface. The default interface is Basic UI. User Interfaces can be configured via the EPTT Corporate Admin Tool.

  • Page 16: How To Assign Ptt Key And Sos Key To Eptt App

    How to assign the PTT key to EPTT Application 1. Press and hold PTT key until pop-up appears on LCD screen. 2. “Would you like to select the function for this key now?” Select Yes. 3. In PTT Key menu, select AT&T EPTT.
  • Page 17 How to assign the SOS key to EPTT Application Once assigned to the EPTT App, the SOS Key can be used to initiate Emergency PTT calls (requires “EPTT Advanced” service plan). 1. Press and hold SOS key until pop-up appears on LCD screen. 2.

  • Page 18: General Eptt Settings

    General EPTT Settings (applies to both Basic UI and Radio UI)

  • Page 19: How To Access The Eptt App Settings

    How to Access the EPTT App Settings 1. Select “Options” (left soft key). 2. Scroll down to Settings using the navigation down key and press the center soft key. Basic User Interface Radio User Interface...

  • Page 20: Important Settings

    Important Settings EPTT Alert Tones In Settings, scroll Scroll down and select desired Alert Tone. down to select “Alert Tone”.

  • Page 21: Eptt Speed Dial

    Important Settings EPTT Speed Dial In Settings, scroll Scroll down and select Select desired Contact is now added unassigned spot. contact. down to select to Speed Dial list. “Speed Dial”. After Speed Dial is set up: To make a Speed Dial call, press the speed dial # on the keypad and then press the PTT button.

  • Page 22: Call From Lock Screen

    Important Settings Call from Lock Screen In EPTT App, go to Then select Screen lock To set up Lock screen, Settings and select type and finish set up. go to Phone settings and “Call from Lock Screen”. select “Security”. Once this is set up, you can make EPTT calls by pressing PTT key even though phone is locked.

  • Page 23: Call History

    Call History To see a record of call history – with the newest at the bottom. Select “History”. Press left soft key History is shown; Detailed record of calls “Options”. Select an individual or and alerts is shown. group for more detail.

  • Page 24: Sharing Text, Location And Media With Your Eptt Contacts/Groups

    Sharing Texts, Location, and Media with your EPTT Contacts/Groups Using Share feature, you can send text messages, your location, images, videos, voice messages and files. Press right soft key Scroll down and select “Share”. item you want to share.
  • Page 25 Send a Text Messages to your EPTT contacts/groups Compose a text message and send it to your current contact or group. From Share menu, select To change Text Entry Enter message, press “Text”. mode, press left soft key down Nav key, then left “Abc”.
  • Page 26 Send Your Location to your EPTT contacts/groups* Send your current location or pan to a different location, then send location to your current contact or group. Press 1 or 3 key to zoom in/out. Press Nav From Share menu, select Press right soft key to “Location”.

  • Page 27: How To Switch Eptt Call Audio From Speaker To Earpiece And Vice Versa

    How to switch EPTT Call Audio from Speaker to Earpiece and vice versa 1. By default, the DuraXE Epic EPTT call audio is set to Speakerphone. 2. To change the audio to Earpiece, prior to or during an EPTT call, press left soft key “Options”...
  • Page 28 Other ways to change EPTT Audio from Speaker to Earpiece 1. Long Press Camera/Speaker key on main keypad or 2. Press External Speaker key (with Default Settings under External Speaker Key menu in Programmable Keys). External Speaker key Camera/ Speaker key...

  • Page 29: Eptt Basic User Interface

    EPTT Basic User Interface...

  • Page 30: Eptt Menu Icons

    Basic UI: EPTT menu icons Call History: Contacts: Groups: Favorites: Displays your EPTT Displays your EPTT Displays your EPTT Displays your favorite conversation history. contacts and allows you groups and allows you contacts and groups. You can also change your to create/edit/delete a to created/edit/delete a group Allows you to easily initiate...

  • Page 31: One Touch Action

    Basic UI: One Touch Action 1. In Settings list, scroll down to select One Touch Action. This setting allows you to configure what pressing the PTT key will do. 2. You can choose the following actions to happen when PTT key is pressed: A.

  • Page 32: Status Indicator

    Basic UI: Status indicator In the EPTT App, under History – select “My Status” using the navigation keys (up/down arrows) and the Center key. Available: You are available to accept calls and alerts. Do Not Disturb: Prevents incoming calls. To change status, use the navigation keys to highlight the item and then hit the center key to select it.

  • Page 33: How To Add Contacts

    Basic UI: How to Add Contacts 1. Open the EPTT app, select Contacts tab and click the Options button. 2. Select New Contact to manually add a contact or if you have already entered contacts into your device phonebook, select import contact to import from your phonebook. Note: Only Subscribers with permission in the Corporate Administrator Tool have this option.

  • Page 34: How To Add Personal Groups

    Basic UI: How to Add Personal Groups 1. Open the EPTT app, select Groups tab and click the Options button. 2. Select New Group to manually create a talkgroup. Note: Only Subscribers with permission in the Corporate Administrator Tool have this option.

  • Page 35: How To Make 1-To-1 Eptt Calls (Flip Open)

    Basic UI: How to make 1-to-1 EPTT calls (Flip Open) 1. Open the EPTT application, go to Contacts tab. 2. Scroll to the person you want to call, press the center key to select the contact and press the PTT key to connect. 3.

  • Page 36: How To Make 1-To-1 Eptt Calls (Flip Closed)

    Basic UI: How to make 1-to-1 EPTT calls (Flip Closed) When One Touch Action is set to Landing Page / Contacts: 1. Press PTT key; EPTT Contacts List appears. 2. Scroll to the person you want to call using the volume keys. 3.

  • Page 37: How To Make Eptt Group Calls (Flip Open)

    Basic UI: How to make EPTT group calls (Flip Open) 1. Open the EPTT application, go to Groups tab. 2. Scroll to the group you want to call, press the center key to select the group and press the PTT key to connect. 3.

  • Page 38: How To Make Eptt Group Calls (Flip Closed)

    Basic UI: How to make EPTT group calls (Flip Closed) When One Touch Action is set to Landing Page / Talkgroup: 1. Press PTT key; EPTT Talkgroup List appears. 2. Scroll to the group you want to call using the volume keys. 3.

  • Page 39: Emergency Calling And Alerting

    Basic UI: Emergency Calling and Alerting • Emergency Calling and Alerting makes it possible for those in immediate danger to quickly communicate with an individual or groups who can provide assistance. • When EPTT users declare an emergency all PTT communication is immediately routed, with the highest priority, to the designated individual or group.

  • Page 40: How To Make An Emergency Call

    Basic UI: How to Make an Emergency Call 1. Open the app, press the Options key, scroll up to Emergency and select it. 2. An emergency “Declare” icon will appear on your screen. 3. Select “Confirm” to declare an emergency. When an Emergency Call is initiated, it is to a destination - Contact or Group.
  • Page 41 Basic UI: How to Make an Emergency Call (using SOS key) 1. Press and hold SOS key for 3 seconds. 2. Emergency is declared. SOS Key Note: You can make an Emergency Call using SOS Key with Flip open or Flip closed.

  • Page 42: Receiving An Emergency Call

    Basic UI: Receiving an Emergency Call Once the subscriber declares an Emergency, the emergency destination group or contact will receive the emergency notification. When the subscriber in emergency initiates call from his or her call ready screen, you as a member of the emergency destination group or emergency contact will receive the Emergency call.

  • Page 43: How To Cancel An Emergency Call

    Basic UI: How to Cancel an Emergency Call 1. Press the Options key, scroll up to Cancel Emergency and select. 2. An emergency “Cancel” icon will appear on your screen. 3. Select “Confirm” to cancel the emergency. 4. Select either “Real emergency” or “False alarm” as appropriate. 5.

  • Page 44: Eptt Radio User Interface

    EPTT Radio User Interface...

  • Page 45: Overview

    Radio UI: Overview The EPTT Radio User Interface is designed to emulate a land mobile radio on your phone. Allowing the users to communicate with groups or contacts using traditional push to talk like a land mobile radio. “Home” screen is always a channel (talkgroup or Channels can be easily Can also make 1:1 calls...

  • Page 46: Zones And Channels

    Radio UI: Zones and Channels The EPTT Radio UI uses the concept of zones that segment channels into logical talkgroups similar to LMR radios. The EPTT Admin can create up to 6 zones per user, each of which can contain up to 16 talkgroups (96 total). Press left soft key Scroll down to select View list of Channels...

  • Page 47: Scanning On/Off

    Radio UI: Scanning On/Off • When scanning is OFF (camping), you will only receive calls for the Zone/Channel displayed on the screen. • When scanning is ON, you will receive calls from any Zone/Channel with channel scanning priority assigned by the EPTT Admin using the CAT tool. Press left soft key Scroll down and select “Options”.

  • Page 48: Changing Channels (Flip Open)

    Radio UI: Changing Channels (Flip Open) With the EPTT Radio UI, you’ll always be in one of up to 6 zones. Each zone can have 1 to 16 channels (controlled by the EPTT Admin). To change channels within a zone, use the right and left navigation keys to choose your active EPTT channel.

  • Page 49: Changing Channels (Flip Closed)

    Call List key to the EPTT App. (Please refer to the next page for detailed instructions.) Channel External Speaker key Channel Call List DOWN Note: When the channel is changed, the Kyocera DuraXE Epic will audibly announce the name and/or channel number of the newly set channel.

  • Page 50: How To Assign External Keys To Eptt Channel Up/Down

    Radio UI: How to assign External Keys to EPTT Channel Up/Down 1. For Channel UP: Settings→Programmable keys→External speaker key→ Set to EPTT (plus) channel 2. For Channel DOWN: Settings→Programmable keys→Call list key→ Set to EPTT (minus) channel Note: Once you assign the external keys to EPTT Channel Up/Down, you will no longer be able to use the left/right Nav keys to change channels.

  • Page 51: Eptt Channel Announcement

    Radio UI: EPTT Channel Announcement After you have assigned external keys to EPTT Channel Up/Down, then go the EPTT App and select your Channel Announcement preference. In EPTT Settings, scroll Select desired type down to select “Channel of “Channel Announcement”. Announcement”.

  • Page 52: How To Make Eptt Calls (Flip Open)

    Radio UI: How to make EPTT calls (Flip Open) 1. Press PTT key to initiate call. (Call will be made on current channel.) 2. The screen will show who is speaking.

  • Page 53: How To Make Eptt Calls (Flip Closed)

    Radio UI: How to make EPTT calls (Flip Closed) 1. Press PTT key to initiate call. (Call will be made on current channel.) 2. The screen will show who is speaking.

  • Page 54: How To Make 1-To-1 Eptt Calls

    Radio UI: How to make 1-to-1 EPTT calls 1. From “Ready” screen, press left soft key (Options). 2. Scroll to “Contacts List” and select. 3. Scroll to the contact you want to call and press PTT key. If the person has an X next to their name, it means they are not available. If you try and call them, it will send a Voice Message to them.

  • Page 55: Emergency Calling And Alerting

    Radio UI: Emergency Calling and Alerting • Emergency Calling and Alerting makes it possible for those in immediate danger to quickly communicate with an individual or groups who can provide assistance. • When EPTT users declare an emergency all PTT communication is immediately routed, with the highest priority, to the designated individual or group.

  • Page 56: How To Make An Emergency Call

    Radio UI: How to Make an Emergency Call 1. Open the app, press the Options key, scroll up to Emergency and select it. 2. An emergency “Declare” icon will appear on your screen. 3. Select “Confirm” to declare an emergency. When an Emergency Call is initiated, it is to a destination - Contact or Group.
  • Page 57 Radio UI: How to Make an Emergency Call (using SOS key) 1. Press and hold SOS key for 3 seconds. 2. Emergency is declared. SOS Key Note: You can make an Emergency Call using SOS Key with Flip open or Flip closed.

  • Page 58: Receiving An Emergency Call

    Radio UI: Receiving an Emergency Call Once the subscriber declares an Emergency, the emergency destination group or contact will receive the emergency notification. When the subscriber in emergency initiates call from his or her call ready screen, you as a member of the emergency destination group or emergency contact will receive the Emergency call.

  • Page 59: How To Cancel An Emergency Call

    Radio UI: How to Cancel an Emergency Call 1. Press the Options key, scroll up to Cancel Emergency and select. 2. An emergency “Cancel” icon will appear on your screen. 3. Select “Confirm” to cancel the emergency. 4. Select either “Real emergency” or “False alarm” as appropriate. 5.

  • Page 60: Device Control

    Business tools: • Device Control • Carkit power on/off...

  • Page 61: Overview

    Device Control Overview...
  • Page 62 Device Control Overview (cont.)
  • Page 63 Device Control Overview (cont.) Device Control is preloaded on DuraXE Epic for basic options. For advanced configurations, please contact Kyocera Business Select.

  • Page 64: How To Create A Device Control Policy

    How to create a Device Control Policy This app is preloaded on DuraXE Epic and has to be enabled during the initial device setup. (Note: Users who have already completed the initial device set-up will need to reset the device to perform this procedure.)
  • Page 65 How to create a Device Control Policy (cont.) Example: How to restrict Location settings: If you want to restrict the user’s ability to disable location services follow these steps: 1. In Device Control menu, select Location. 2. Select “Enable Location Settings”. 3.
  • Page 66 How to create a Device Control Policy (cont.) After you are done configuring your various restrictions, you can copy the saved Device Control policy to another device by using the QR code and Wi-Fi functions. Press the right soft key [Options] > Export Policy (sending device). Using Device Control and EPTT together: Care must be taken when setting up Device Control on phones that use EPTT App.

  • Page 67: Device Control And Potential Impact On Eptt Functionality

    Device Control and Potential Impact on EPTT Functionality Impact Restriction Impact on EPTT Functionality Category EPTT? Wi-Fi Disable Wi-Fi EPTT will not work over Wi-Fi. Bluetooth Disable Bluetooth EPTT will not work with Bluetooth devices. Device Disable SMS Disabling SMS blocks EPTT activation. Disable FOTA Prevents user from taking photos or recording Disable Camera...

  • Page 68: Car Kit Power On/Off

    Business Tools: Car Kit Power on/off The main use cases for the Car Kit power on/off are for school bus drivers or delivery truck drivers who use EPTT and external Car Kit. When the driver turns on the engine, the phone gets automatically powered on.

  • Page 69: Ptt Accessories

    DuraXE Epic PTT Accessories DuraXE Epic supports Cam Lock. Available on all Klein AUDIO SOLUTIONS Wired Headsets and RSMs The 5-Pole connector allows the device to have a Dedicated PTT circuit 1-Wire Standard Headset 2-Wire Surveillance Headset Verticals used in:...
  • Page 70 DuraXE Epic PTT Accessories (cont.)
  • Page 71 DuraXE Epic PTT Accessories (cont.) Device Charging Holster Other items Replaceable 2940mAh • ProCLIP Vehicle Non-Charging Mount • Advanced Communicator • Single Device Charger • Single Bay Battery Charger...

  • Page 72: Kyocera Sales And Support Team

    Kyocera AT&T Sales Team Nikki Phu - 858.204.0673 DGM, Sales KII-CEG HQ, San Diego, CA Sarah Estrella – 828.301.8647 Nikki.Phu@kyocera.com AT&T National Sales Lead (& East) Sarah.Estrella@Kyocera.com Kirk Nobles– 972.358.6513 AT&T Sales Account Mgr (Central) kirk.nobles@kyocera.com Lynn Robertson - 858.285.8988 AT&T Channel Marketing Mgr...

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