Trouble Shooting - Heiniger Saphir series Instruction Manual

7 Troubleshooting
• The here described tasks for troubleshooting can be done mostly by the operator.
• Some tasks only may be done by especially trained personal or by an authorised
service centre. These tasks are marked with (S).
MALFUNCTION
Top blade does not
move
Clipper cuts badly or
not at all
Motor is not running
Motor runs very
slowly
Running time of a fully
charged battery is too
short and / or blades
are getting hot
The control light of
the charging station
in not on
When battery is
unloaded the light
does not change from
green to red
Instruction Manual / Small animal clipper
CAUSE
Clipperhead is not well engaged
Drive carrier is defective
Clipper blade is blunt
Clipper blades have not been
correctly ground
Clipper blades are not oiled
The animal's hair is wet
Hairs jammed between top and
bottom blades
Clipperhead has too little clipping
pressure
Battery flat
Contacts dirty
Faulty battery
Smell of burning from the motor
housing. Motor burned out.
Motor and / or electronics faulty
Clipperhead blocked
Clipper blades were not oiled
sufficiently
Clipper blades were not oiled
sufficiently
Flat, not fully charged or faulty battery
is being used
Charging station is not connected to
the power supply
Charging station is faulty
Contacts dirty
Faulty battery
Contacts of the charging station are
deformed
RECTIFICATION
Engage the clipperhead correctly
when the motor is running
Replace drive carrier (S)
Have top and bottom blades
resharpenend by service
centre (S)
Oil clipper blades every 15
minutes
Only clip dry hair
Take off clipperhead, push the
top blade half away from the
clipperhead, take away hairs
between top and bottom blade.
Have clipperhead inspected (S)
Charge battery
Switch clipper off and clean the
contacts
Replace battery (S)
Have motor and / or electronics
replaced (S)
Have motor and / or electronics
replaced (S)
Clean and oil clipperhead
Oil clipper blades
Oil clipper blades
Only use intact, fully charged
original batteries
Connect the charging station to
the power supply
Have charging station inspected (S)
Clean contacts
Replace battery (S)
Have the charging station
repaired (S)
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