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Canon i350 Quick Start Manual

Canon color bubble jet printer quick start guide i350, i250.
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Troubleshooting

   Related Manuals for Canon i350

   Summary of Contents for Canon i350

  • Page 1

    Color Bubble Jet Color Bubble Jet Printer Color Bubble Jet Color Bubble Jet Printer Printer Printer Quick Start Guide Quick Start Guide Quick Start Guide Quick Start Guide...

  • Page 2

    Copyright Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc.

  • Page 3: Table Of Contents

    Installing the Printer Driver when using Mac OS 9.x ....... .

  • Page 4

    Contents...

  • Page 5: Basic Printing

    ROM, or use the online help within your printer driver interface: While in the printer's Properties window, press the F1 F1 F1 F1 key, or click ? ? ? ? in the upper right corner. Then click the feature you want to know more...

  • Page 6: Loading Paper

    In this section, description for loading Plain Paper into the printer is given as an example. • For detailed information on the specialty media Canon provides for use with its various printers, refer to the section "Using Specialty Media User’s Guide •...

  • Page 7

    Do not touch the printed surfaces until the ink dries. For specific drying times, refer to the instructions packaged with your media. (1) Open and pull out the paper rest (for i350 only). Pull out the paper output tray (for i350 only)

  • Page 8: Using Specialty Media

    Basic Printing Using Specialty Media Canon recommends that you use genuine Canon media to ensure optimal print quality. Photo Quality Media • Photo Paper Pro • Photo Paper Plus Glossy • Matte Photo Paper • Glossy Photo Paper • High Resolution Paper...

  • Page 9: Printing With Windows

    Print Print In Windows 2000, click the Main Note User’s Guide when printing on the Photo File menu. File File (2) Ensure that Canon i350/ Canon i350/ Canon i350/ Canon i350/ i250 i250 is selected. i250 i250 Click Preferences Preferences or...

  • Page 10

    Main tab. You can control quality in the Set Print Quality Main Main Main For details about other printer driver functions, refer to the Guide Select Preview before printing displays a preview screen that allows you to confirm the selected printing effects and how your document will look when printed.

  • Page 11: Printing With Macintosh

    Printing with Macintosh The menu screens and dialog boxes that appear may vary, depending on the Note software application you are using. The steps described in this section are for printing in Mac OS 9. Create a document or open a file to print. Select Paper Size.

  • Page 12

    Photo Photo Photo Manual: Manual Manual Manual For details about other printer driver functions, refer to the Guide You can cancel a print job in progress by simply pressing the RESUME/CANCEL button on the printer. RESUME/CANCEL RESUME/CANCEL RESUME/CANCEL Media Type you have selected.

  • Page 13: Advanced Printing

    In your application, select the command to print a document. The Print Print dialog box can usually be opened by selecting Print Print Print Ensure that Canon i350/i250 is selected. Then click Preferences (or Properties). The Printer Properties Printer Properties dialog box opens. Printer Properties...

  • Page 14: Adjusting Print Quality For Photographs

    Using recommended Canon paper, specialty media, and inks for printing photographs can significantly improve the quality of your printouts. See the inside back cover for a list of Canon media and inks for this printer. Printer Driver Settings Printer Driver Settings...

  • Page 15

    Open the Printer Properties dialog box. See"Opening the Printer Properties Dialog Box from Your Application Program Opening the Printer Properties Dialog Box from Your Application Program" " " " Opening the Printer Properties Dialog Box from Your Application Program Opening the Printer Properties Dialog Box from Your Application Program on page 11.

  • Page 16

    Open the Printer Properties dialog box. See"Opening the Printer Properties Dialog Box from Your Application Program Opening the Printer Properties Dialog Box from Your Application Program" " " " Opening the Printer Properties Dialog Box from Your Application Program Opening the Printer Properties Dialog Box from Your Application Program on page 11.

  • Page 17

    To use Vivid Photo option: To use Vivid Photo option: To use Vivid Photo option: To use Vivid Photo option: Vivid Photo intensifies background colors like fields, trees, oceans and skies, while maintaining natural skin tones in the images. In Windows Me or Windows 98 Note If Background Printing has been disabled, the Vivid Photo function is not available.

  • Page 18

    Advanced Printing To reduce noise from images taken with a digital camera: To reduce noise from images taken with a digital camera: To reduce noise from images taken with a digital camera: To reduce noise from images taken with a digital camera: Photo Noise Reduction function reduces noise from blue portions, such as the sky and dark portions of the images taken with your digital camera.

  • Page 19: Saving And Recalling Driver Settings

    Saving and Recalling Driver Settings When you change printer driver settings for a specific print job, such as printing black and white photos, or printing documents with a special background, you can save and name these settings for future use on similar print jobs.

  • Page 20

    The New Settings Name screen opens. Click OK. Click Close in the Register Settings dialog box. This registers your printer driver print settings. You can retrieve or delete the saved driver settings at any time. Note Retrieving print settings: Select the name of the settings to...

  • Page 21: Using Printer Driver Options

    Using Printer Driver Options Your printer driver will provide you with many features that allow you to print a wide range of images and documents. The illustrations below provide a basic introduction to many of these. For detailed descriptions of the printer driver functions, refer to the...

  • Page 22: Using The Bundled Software

    You can easily print pages displayed on the Internet Explorer or pages from the Guide (on-screen manual of this printer) in full size. Easy-WebPrint automatically adjusts the layout when printing a screen. This feature enables you to print a screen without its right end being cut off.

  • Page 23: Printing Photographs With Windows

    As well, the i350 can make borderless prints of photographs taken with a digital camera. This chapter explains how to make borderless prints with the i350. The i250 also prints beautiful, high quality photographs using the same steps as the i350, but does not support Borderless Printing.

  • Page 24

    Advanced Printing (2) Click the [+] [+] button on the thumbnail of the photograph you want to print and specify the number of copies. Select the paper. Select the layout. (3) Load the media specified in the 2. Paper Selection (4) Click Print Print Print.

  • Page 25: Printing Photographs With Macintosh

    As well, the i350 can make borderless prints of photographs taken with a digital camera. This chapter explains how to make borderless prints with the i350. The i250 also prints beautiful, high quality photographs using the same steps as the i350, but does not support Borderless Printing.

  • Page 26

    Advanced Printing Select the paper. Select the layout. (3) Load the media specified in the 2. Paper Selection (4) Click Print Print Print. Print Increases the number of copies. Displays the specified number of copies. Decreases the number of copies. 2.

  • Page 27: Printing Maintenance

    Printing Maintenance Printing Maintenance Printing Maintenance Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to clean the nozzles.

  • Page 28: Printing The Nozzle Check Pattern

    See "Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu" " " " on Opening the Printer Properties Dialog Box Directly from the Start Menu page 11.

  • Page 29: Examining The Nozzle Check Pattern

    With the printer on, load a sheet of Letter-sized paper in the printer. Open the Printer Utility dialog box. (1) Select Page Setup... Page Setup... Page Setup... Page Setup... in the File (2) Click Utilities... Utilities... Utilities... Utilities... to open the Printer Utility Print the Nozzle Check Pattern.

  • Page 30: Print Head Cleaning

    Open the Printer Properties dialog box. See "Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu" " " " on Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu page 11.

  • Page 31

    Ensure that the printer is on. Open the Printer Utility dialog box. (1) Select Page Setup Page Setup... in the File Page Setup Page Setup (2) Click Utilities... Utilities... Utilities... to open the Printer Utility Utilities... Start Print Head Cleaning.

  • Page 32: Print Head Deep Cleaning

    Open the Printer Properties dialog box. See "Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu" " " " on Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu page 11.

  • Page 33

    Replacing an Ink Tank If ink tank replacement does not resolve the problem, the print head may be worn out. Contact the Customer Care Center. Ensure that the printer is on. Open the Printer Utility dialog box. (1) Select Page Setup…...

  • Page 34

    Printing Maintenance After print head deep cleaning finishes, print the nozzle check Note pattern to verify that the print head nozzles are clean. See "Printing the Nozzle Check Pattern If the head is still not clean after the second deep cleaning, replace the ink tank.

  • Page 35: Aligning The Print Head

    Open the Printer Properties dialog box. See "Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu" " " " on Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu page 11.

  • Page 36

    (4) When the confirmation message is displayed, click OK With the printer on, load a sheet of Letter-sized paper in the printer. Open the Printer Utility dialog box. (1) Select Page Setup…...

  • Page 37

    Print the pattern. (3) When the confirmation message is displayed, click OK Align the Print Head. (1) Look at the print out. Select the patterns that have the fewest white stripes and enter the numbers that correspond to the selected patterns. Printing Maintenance (1) Select Test Print Test Print from...

  • Page 38: Replacing An Ink Tank

    Printing Maintenance Replacing an Ink Tank When replacing an ink tank, check the model number very carefully. The printer will not print properly if the wrong ink tank is used, or installed in the incorrect position. Black: BCI-24 Black Replacing an Ink Tank When an ink tank runs out of ink, replace it using the following steps.

  • Page 39

    Note of its first use. Once an ink tank has been used, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out and the printer may not function properly if it is reinstalled.

  • Page 40: Resetting The Ink Counter

    Message Prompting Confirmation of Ink Tank Replacement When the front cover remains open for a certain period of time, the printer will output a message prompting you to confirm replacement of the ink tank at the start of the next print job.

  • Page 41: How Low Ink Warning Setting Works

    If this happens, manually reset the ink counter according to the following procedure. Resetting the Ink Counter in Printer Properties dialog box: Resetting the Ink Counter in Printer Properties dialog box: Resetting the Ink Counter in Printer Properties dialog box:...

  • Page 42: How To Display Low Ink Warning Correctly

    Printing Maintenance How to Display Low Ink Warning Correctly • Reset the ink counter every time you install a new ink tank. The ink counter cannot work correctly unless you synchronize it with the actual ink level. The ink counter can be reset only when a new ink tank is installed. •...

  • Page 43: Troubleshooting

    Note printer, quickly scan all topics to find a solution. If the problem persists, contact the Customer Care Center at (757) 413-2848. See "Canon offers a full range of customer technical support options" on page 59. A TDD a full range of customer technical support options...

  • Page 44: Cannot Install The Printer Driver

    If the installer was forced to be terminated due to an error, remove the CD-ROM from the CD-ROM drive and restart your computer. Reinstall the printer driver. If this problem persists, contact the Customer Care Cener. Other applications opened on your computer can interfere with the installation routine.

  • Page 45: Print Quality Is Poor Or Contains Errors

    Use High Resolution Paper or Photo Paper Pro to print images that require a lot of ink (i.e. pictures with intense colors or photographs). Reduce the Intensity setting in the printer driver and try printing again. 1. Open the Printer Printer Properties Properties dialog box.

  • Page 46: Troubleshooting Printer Hardware

    Not enough free space on hard disk Stop printing and turn the printer off for at least 15 minutes to allow the print head to cool down. The print head tends to overheat when printing continuously for long periods of time.

  • Page 47: Paper Does Not Feed Properly

    1. Gently pull the jammed paper out of the sheet feeder slot or the paper output slot, whichever is easier. • If the paper tears and some of it is left in the printer, turn the printer off, then open the front cover and remove the piece of paper. Do not touch internal parts in the printer.

  • Page 48: Handling Error Messages

    RESUME/CANCEL Reinstall the ink tanks. Ensure that the tanks are firmly seated in the print head. Install a print head correctly. If the problem still remains, contact a Canon service representative. The printer has a built-in waste ink tank to hold the ink consumed during print head cleaning.

  • Page 49: An Error Message Appears On The Screen

    Canon i350/Canon i250 Canon i350 Refer to the User's Guide for instructions on how to verify the status. Confirm that the destination Printer Port is set to USB PRNnn (Canon i350/ Canon i250) or USBnn (Canon i350/Canon i250 Canon i250...

  • Page 50

    Cancel Cancel You can choose the option to disable the display of this confirmation message. 1. Ensure that the printer is on and open the Printer Properties 2. On the Maintenance Maintenance tab, click Low Ink Low Ink Warning Setting...

  • Page 51

    The ink tank level accompanied by the ink tank icon with the “?” indicates ink tank is not synchronized with its ink counter. Always be sure to reset the ink counter in your printer driver when you replace ink tank. See "Resetting the Ink Counter Resetting the Ink Counter"...

  • Page 52

    Troubleshooting...

  • Page 53: Appendix

    Appendix Installing the Printer Driver when using Mac OS 9.x When using other than Mac OS X (Mac OS 8.6 to 9.x), install the printer driver, following the procedure below. Turn on your Mac and insert the Setup Software & User’s Guide CD-ROM .

  • Page 54: User's Guide Table Of Contents

    , offers detailed information on the following topics. How to Use This Manual Printer Parts and Their Function Useful Printing Techniques Printing with Borderless Printing (i350 only) Reducing Noise from Images Taken with Digital Camera Achieving Vivid Reproduction of Images...

  • Page 55: Specifications

    15.15 (W) X 7.67 (D) X 6.49 (H) in 15.15 (W) X 7.67 (D) X 6.49 (H) in Approx. 2.4 kg (5.3 lb.) (i350) / Approx. 2.3 kg (5.1 lb.) (i250) Approx. 2.4 kg (5.3 lb.) (i350) / Approx. 2.3 kg (5.1 lb.) (i250) Approx.

  • Page 56

    Windows XP printer driver Based on printing the ISO JIS-SCID No.5 pattern at standard and plain paper mode with Windows XP printer driver Use a Macintosh series computer equipped with USB Use a Macintosh series computer equipped with USB...

  • Page 57: Safety Precautions

    Power supply Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet. Never attempt to plug in or unplug the printer from the power supply when your hands are wet.

  • Page 58

    Do not use an extension lead/cord. Never use a power supply source other than the one rated for the printer in the country where you Never use a power supply source other than the one rated for the printer in the country where you...

  • Page 59: Regulatory Information

    Regulatory Information Color Printer Model: K10228 Color Printer Model: K10228 ( ( ( (i350/i250 Color Printer Model: Color Printer Model: K10228 K10228 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 60: Canon Limited Warranty

    CANON LIMITED WARRANTY --- (USA Only) The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished Canon-brand printer or scanner (each a “Product”) packaged with this limited warranty, when purchased and used in the United States only.

  • Page 61

    Canon offers a full range of customer technical support* options: • For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.com) • Automated interactive telephone support on most current products 24 hours, 7 days a week (1-800-423-2366) •...

  • Page 62

    Appendix...

  • Page 63: Index

    BJ Printer Driver Systems Requirements ...54 BJ Status Monitor ...41, 44 Borderless (full) ...22, 24 Borderless Printing ... 19, 20, 21, 23, 43 Cancelling Print Jobs ... 8 CANON LIMITED WARRANTY - (USA Only) ...58 Chooser ...47 Cleaning ...28, 29 Deep Cleaning ...30, 31 Driver saving setting ...17...

  • Page 64

    Index Printer Driver Setting for Media Type ... 6 Printer Properties dialog box ... 7, 11, 26, 43 Printer Utility dialog box ... 27 Printing Borderless Photographs ...21, 23 Printing the Nozzle Check Pattern ... 26 Recalling Driver Settings ... 17 Regulatory Information ...

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