Page 1: User Guide
Aastra Model 6753i IP Phone User Guide Release 3.2 41-001380-00 REV00 – 01.2011...
Page 2: Software License Agreement
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Page 3: Table Of Contents
Keypad Keys ...........................12 Methods for Customizing Your Phone ..................13 Phone Options via the IP Phone UI ..................13 Phone Options via the Aastra Web UI ..................16 Phone Status ..........................20 Phone Status via IP Phone UI ....................20 Finding Your Phone’s IP Address ..................21 Phone Status via the Aastra Web UI ..................21...
Page 4: Table Of Contents
Table of Contents Phone Lock ..........................46 Defining an Emergency Dial Plan ..................47 Line Keys and Programmable Keys ..................49 Multiple Line and Call Appearance Keys ................49 Programmable Keys ........................50 Line Key ..........................53 Creating a Speed Dial Key ......................54 Editing Speed Dial Keys ......................60 Do Not Disturb (DND) Key ....................64 Busy Lamp Field (BLF) Key ....................65 BLF List Key ..........................67...
Page 5 Table of Contents Using Handsfree Speakerphone ....................112 Using a Headset ........................113 Redial ............................114 Mute ............................115 Receiving Calls ..........................116 Answering an Incoming Call ....................116 Sending an Incoming Call to Voicemail ................116 Handling Calls ...........................117 Placing a Call on Hold ......................117 Transferring Calls .........................118 Conferencing Calls .......................121 Ending Calls ..........................126 Managing Calls .........................127...
Page 6 Table of Contents Using Redial Key for “Last Number Redial” ...............187 Group RTP Paging (receives RTP streams) ................188 Shared Call Appearance (SCA) Call Bridging ..............189 Available Features Enabled by Administrators ..............193 Outgoing Intercom Calls .......................193 Missed Call Summary Subscription ..................193 Customizable Callers List Key .....................194 Autodial (Hotline and Warmline) ..................194 Centralized Conferencing .....................195...
Page 7: Welcome
About This Guide This guide explains how to use the basic features of your new 6753i phone. Not all features listed are available by default. Contact your system or network Administrator to find out which features and services are available to you on your system.
Page 8: Requirements
Telecom. Contact your Administrator for more information. Installation and Setup If your System Administrator has not already setup your 6753i phone, please refer to the Aastra 6753i Installation Guide for basic installation and physical setup of the 6753i. For more advanced administration and configuration information, System Administrators should refer to the Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide.
Page 9: Getting Started
Getting Started The 6753i must be set up and configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted. Plugging in and Starting the Phone The 6753i automatically begins the start up sequence as soon as it is connected.
Page 10 The 6753i phone may also look for configuration servers on your local network (press 3Remote to enter a remote server address, or 4Skip to continue without checking for servers). Auto Discovery Remote Skip If appropriate servers are found they are listed for you to select from by scrolling down to view the complete list.
Page 11 When the configuration update is complete, the phone displays the following screens. Network Done Model 6753i IP Phone User Guide...
Page 12: Idle Screens
You can use the left and right arrow keys to scroll through the idle screens for all three line appearances. The 6753i allows for scrolling up to 3 lines. This screen is shown whenever your phone is not in use.
Page 13: Incomplete Configuration
If changes have been made to your phone settings, you may need to restart your phone. For more information on restarting your phone, see “Restarting Your Phone” page For more information about connecting your phone, refer to the Aastra 6753i Installation Guide. Check with your System Administrator for assistance. Model 6753i IP Phone User Guide...
Page 14: Ip Phone Keys
IP Phone Keys Key Panel The following sections describe the various 6753i phone key functions on both the symbol and text hardware platforms, and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol hardware platform are used throughout this document.
Page 15 Message Waiting Lamp Mute Key   Goodbye Key Navigation Keys   Options Key Keypad   Hold Key LCD Screen   Redial Key Volume Control (+) (-)   Softkeys  Model 6753i IP Phone User Guide...
Page 16: Key Descriptions
Key Descriptions The following table identifies the keys on the key panel of your 6753i IP phone that you can use for handling calls. Text Keys Symbol Keys Key Description Goodbye key - Ends an active call. The Goodbye key also...
Page 17 Keys 1 and 2 are designated as the SAVE and DELETE keys, respectively. Only your System Administrator can make these keys configurable, if required. The following are the default functions for the programmable keys on the 6753i IP phone: Allows you to save numbers and/or SAVE names to the Directory.
Page 18: Keypad Keys
Keypad Keys The 6753i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet. The 6753i phone keypad includes the following: Keypad Key Description...
Page 19: Methods For Customizing Your Phone
Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone UI.
Page 20 Tone Set 2. Contrast Level 3. Live Dialpad 4. Set Audio Audio Mode Headset Mic Vol Phone Status 1. IP&MAC Addresses 2. LAN Port 3. PC Port 4. Firmware Info 5. Error Messages Phone Lock Model 6753i IP Phone User Guide...
Page 21 Reference For more information about customizing your phone using the available options from the IP Phone UI, see the section “Customizing Your Phone” page For more information about Administrator options, contact your System Administrator. Model 6753i IP Phone User Guide...
Page 22: Phone Options Via The Aastra Web Ui
In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP...
Page 23 The Network Status window displays for the IP phone you are accessing. 3. You can logout of the Aastra Web UI at any time by clicking Log Off. Model 6753i IP Phone User Guide...
Page 24 Expansion Module - Allows you to configure an additional 36 keys with a M670i Expansion Module if it is attached to the phone. This option displays on the side menu of the Aastra Web UI only if an Expansion Module is attached.
Page 25 Time and Date Settings • Webpage Language and Language Settings Account Configuration - Allows you to configure “do not disturb” (DND) and “call forwarding” (CFWD) by account. You can have multiple accounts on the 6753i. Model 6753i IP Phone User Guide...
Page 26: Phone Status
Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
Page 27: Finding Your Phone's Ip Address
If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
Page 28 This Network Status window is view only. It displays the Network Status of your phone which includes the following: • Link State, Negotiation, Speed, and Duplex setting for the LAN and PC ports • MAC Address • Hardware Information • Firmware Information • SIP Account status Model 6753i IP Phone User Guide...
Page 29 The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the Aastra Web UI. The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed. SIP Account Status...
Page 30 Status Used? 9057604603@anasipproxy.aastra.com:5060 Registered where Account Number is “1” SIP Account is “9057604603@anasipproxy.aastra.com” on port “5060” Status is “Registered” Backup registrar is used (“Yes”) SIP Error Number Displays on accounts when registration fails with the SIP proxy server. Example: Backup...
Page 31: Customizing Your Phone
Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and provide procedures applicable to the option. Ring Tone Sets You can configure ring tones and ring tone sets on the IP phone.
Page 32 • ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone.
Page 33 4. In the "Ring Tone" section, select a line for which you want to set ring tone. 5. Select a value from the "LineN" field Note: See the Ring Tones Table page 25 for valid values. 6. Click Save Settings. Model 6753i IP Phone User Guide...
Page 34: Contrast Level
The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6753i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or programmable key is pressed. With live dial pad OFF, if you dial a number...
Page 35: Set Audio
You can set Audio on your IP phone using the IP Phone UI only. Audio Mode The 6753i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
Page 36: Time And Date
3 and 4 navigation keys to move backward or forward when entering the time. Use the "*" key to set either AM or PM. 6. Press Set to save the time setting. 7. Select Time Format. Model 6753i IP Phone User Guide...
Page 37 5. Select a Time Zone that applies to your area. The default Time Zone is US-Eastern. Note: For a list of the Time Zones values available on the IP Phone, see ‘Appendix A - Time Zone Codes.”. Model 6753i IP Phone User Guide...
Page 38 5. Enter an IP address or domain name for the time server. The default for Time Servers is Enabled. The Time Servers can be Note: Enabled or Diabled only from the Aastra Web UI. 6. Press Set to save the time server setting. Model 6753i IP Phone User Guide...
Page 39 The date and date format you configure display on the phone’s idle screen. 4. In the “NTP Time Servers” field, enable by checking the checkbox or disable by unchecking the box (default is enabled). Model 6753i IP Phone User Guide...
Page 40: Language
Russian • Nordic You can also configure the language to use when inputing values in the Aastra Web UI and the IP Phone UI. Specifying the Language to Use Once the language pack(s) are available on your phone from your System Administrator, you can specify which language to use on the phone and/or the Aastra Web UI.
Page 41 System Administrator. 6. Press Set to set the language on the phone. The change is dynamic. When you exit the Options Menu, the phone displays all menu items in the language you selected. Model 6753i IP Phone User Guide...
Page 42 For more information about loading language packs, see your System Administrator. 1. Click on Basic Settings->Preferences->Language Settings. 2. In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone supports the following languages: English (default) •...
Page 43 IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in a specific language when performing inputs on the phone.
Page 44 * <SPACE> * <SPACE> #/\@ #/\@ German Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÄÀ abc2äà DEF3É def3é GHI4 ghi4 JKL5 jkl5 MNO6Ö mno6ö PQRS7ß pqrs7ß TUV8Ü tuv8ü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Model 6753i IP Phone User Guide...
Page 45 Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÂÃÇ abc2áàâãç DEF3ÉÊ def3éê GHI4Í ghi4í JKL5 jkl5 MNO6ÓÔÕ mno6óôõ PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> # / \ @ # / \ @ Model 6753i IP Phone User Guide...
Page 46 You can configure the language you use for inputting on the phone by setting the Input Language option. The default input language setting is English. You can change this setting using the IP Phone UI or the Aastra Web UI. Example Input Language 2.
Page 47 1. Click on Basic Settings-> Preferences->Language Settings. 2. Select a language from the "Input Language" field. Setting this field allows you to specify the language to use when entering text and characters in the Aastra Web UI and IP Phone UI. Valid values are: English (default) •...
Page 48 IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones. The following table illustrates the Latin 2 character set used on the 6753i IP Phone. Model 6753i IP Phone User Guide...
Page 49: User Password
This category allows you to change the user password for your phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. You can change your user password using the IP Phone UI or the Aastra Web UI. If you change the password...
Page 50: Resetting A User Password
If you forget your password, you can reset it and enter a new password. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
Page 51: Restarting Your Phone
3 key to cancel. Note: Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click Reset 3. Click OK at the confirmation prompt. Model 6753i IP Phone User Guide...
Page 52: Phone Lock
“Phone Lock Key” page 106. In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field •...
Page 53: Defining An Emergency Dial Plan
Note: Contact your local phone service provider for available emergency numbers in your area. Model 6753i IP Phone User Guide...
Page 54 A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area.
Page 55: Line Keys And Programmable Keys
Keys Multiple Line and Call Appearance Keys The 6753i has 3 hard line/call appearance keys each with a corresponding status light. These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of. By pressing a line/call appearance button, you connect to the line or a call it represents.
Page 56: Programmable Keys
Programmable Keys There are six function keys on the 6753i phone, all 6 of which are programmable, located to the left of the paper label. Programmable Keys after Admin Unlocks Save Key Delete Key Directory Callers List Transfer Conference Programmable...
Page 57 Indicates the key is configured to accept an XML application for accessing customized XML services. You can also specify an XML key URL for this option. Indicates the key is set to generate a flash event when it is pressed on the 6753i. Flash The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 58 (can specify up to 5 addresses) using the "Paging Listen Addresses" at the path, Basic Settings->Preferences->Group Paging RTP Settings in the Aastra Web UI. For more information about setting this parameter, see “Group RTP Paging (receives RTP streams)”...
Page 59: Line Key
You can set a programmable key or an expansion module key to act as a line/call appearance key on the 6753i. The key acts as a line that behaves the same as a hard line key (L1, L2, and L3). For more information about the behavior of line keys, see “Multiple Line and Call Appearance Keys”...
Page 60: Creating A Speed Dial Key
The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed dialing. You can program the keys on the 6753i to speed dialspeed dial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
Page 61 “Empty” or “None”, the phone proceeds to enter the “Add a Speed Dial Key” process. For more information about editing a speed dial key, “On the 6753i, you can edit a speed dial key using any of the following methods:”...
Page 62 (1-9), or use the 2 and 5 to make your selection. Line: 1 Change Use Save to end 7. Press Save to save the speed dial key to the line specified. Model 6753i IP Phone User Guide...
Page 63 4. To backspace and erase a mistake, press 3 or the Delete key. You can save up to 16 letters and numbers on each programmable key entry. > Enter Name John Smith Model 6753i IP Phone User Guide...
Page 64 If you enter a speed dial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+"). 5. In the "Line" field, select a line for which to apply the speed dial to. Valid values are 1 through 9. 6. Click Save Settings. Model 6753i IP Phone User Guide...
Page 65 Creating Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speed Dial.. 2. Select from "Digit 1" through "Digit 9". 3. In the input box, enter the phone number, extension, or speed dial prefix to apply to this Digit key.
Page 66: Editing Speed Dial Keys
— Operation->Keypad Speed Dial • Using the IP Phone UI at the path: — Options->Preferences->Speed Dial Edit. The following illustration shows the path in the 6753i IP Phone UI for editing a speed dial key. 555-1212 Preferences Speed Dial Edit: 1.
Page 67 3 (left arrow) key to cancel if in Line editing. Pressing either of these keys displays the idle screen. On the 6753i, you can remove the Speed Dial Key by erasing the speed dial number digits (leaving the speed dial value blank) and then press SAVE or the (right arrow) key.
Page 68 4. If required in the "Line" field, select a line for which to apply the speed dial to. Valid values are 1 through 9. 5. Click Save Settings. Note: You can delete a speed dial key by removing the information from the "Value" field. Model 6753i IP Phone User Guide...
Page 69 Editing a Speed Dial Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speed Dial. 2. Select from "Digit 1" through "Digit 9". 3. In the input box, edit the phone number, extension, or speed dial prefix for this Digit key. If you enter a speed dial prefix, you must enter the "+"...
Page 70: Do Not Disturb (Dnd) Key
If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the programmable keys or expansion module keys using the Aastra Web UI only. DND is not configurable from the IP phone UI.
Page 71: Busy Lamp Field (Blf) Key
Supervisor’s phone shows that the worker’s phone is in use and busy. On the 6753i, the busy and idle indicators are the LEDs next to each BLF key. The LED illuminates steady to indicate the monitored line is off-hook or unregistered. The LED goes off when the line is idle.
Page 72 4. In the "Value" field, enter the phone number or extension you want to monitor. 5. In the "Line" field, select a line for which to apply to this key. Valid values are Global (for all lines), or 1 through 9. 6. Click Save Settings. Model 6753i IP Phone User Guide...
Page 73: Blf List Key
In addition to monitoring the idle and busy state, the BLF\List feature also supports the ringing state. On the 6753i phone, the LED lights next to each BLF key illuminate steady to indicate the monitored line is off-hook or unregistered. The LED goes off when the is idle. When the monitored extension is ringing, the LED flashes.
Page 74 Configuring a BLF List Key Aastra Web UI The BLF List function can be configured on the 6753i using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Programmable Keys->Services.
Page 75 5. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my6753i-blf-list@as.broadworks.com. Note: Contact your System Administrator for the BLF List URI. 6. Click Save Settings. Model 6753i IP Phone User Guide...
Page 76: Flash Key
You can set a programmable key or expansion module key to generate a flash event when it is pressed on the 6753i. You do this by setting the key to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 77: Automatic Call Distribution (Acd) Key (For Sylantro Servers)
Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 6753i and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents).
Page 78 Configuring an Automatic Call Distribution (ACD) Key Use the following procedure to configure ACD on the 6753i IP Phone. Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator.
Page 79 2. Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you are accessing. The "User ID" prompt displays. ACD: <Queue Label> User ID: = Login = Next Model 6753i IP Phone User Guide...
Page 80 Administrator has configured an auto-availability timer on your IP phone. Contact your System Administrator for more information. 8. To logout of the queue, press 4 (Logout). The server no longer distributes phone calls to your IP phone. Model 6753i IP Phone User Guide...
Page 81: Directed Call Pickup/Group Call Pickup Keys (For Sylantro Servers)
The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP key on the IP phone. When you configure a DCP key, you specify the extension that you want to monitor. Then, when the monitored extension receives a call, you press the DCP key to pick up the call.
Page 82 Aastra Web UI. Aastra Web UI Note: A ring group must be configured on the Sylantro Server in order for a GCP key to function. 1. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Model 6753i IP Phone User Guide...
Page 83 2. Use the 5 and 2 keys to scroll through the list to select an extension. 3. Press 2 (Pickup) Key for the extension you select. The call is answered. Model 6753i IP Phone User Guide...
Page 84 3. Press 2 (Pickup) Key for the extension you select. The call is answered. DCP on line: Select an extension 1. 2201 = Cancel = Pickup Press the Pickup Key to answer the call Model 6753i IP Phone User Guide...
Page 85: Xml Key
XML Key The 6753i IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is a markup language much like HTML. Your System Administrator can create customized XML menu services and load them to your IP phone. These services include things like weather and traffic reports, contact information, company info, stock quotes, or custom call scripts.
Page 86 5. In the "XML Application URI" field, enter the XML application URI provided by your System Administrator. 6. In the "XML Application Title" field, enter the XML application title that you want to display as the title for the key on your phone. 7. Click Save Settings. Model 6753i IP Phone User Guide...
Page 87 XML application(s), the customized service is ready for you to use. IP Phone UI 1. Press the key configured for XML on the 6753i phone. A "Custom Features" screen displays or the title you specified. 2. Use the 5 and 2 to scroll through the customized features.
Page 88: Sprecode Key
Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Configuring a Sprecode Key Use the following procedure to configure a sprecode key on the 6753i phone. 1. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
Page 89 3. In the "Type" field, select sprecode. 4. In the "Value" field, enter the appropriate value for accessing specific services from the server. Note: For values to enter in this field, contact your System Administrator. 5. Click Save Settings. Model 6753i IP Phone User Guide...
Page 90: Park/Pickup Keys
Park/Pickup Keys The 6753i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, and Sylantro servers. The park/pickup feature performs as follows: •...
Page 91 1. Pick up the handset on the phone. 2. Enter the extension number where the call was parked. 3. Press the "Pickup" key. If the call pick up is successful, you are connected with the parked call. Model 6753i IP Phone User Guide...
Page 92: Last Call Return (Lcr) Key (For Sylantro Servers)
Last Call Return (lcr) Key (for Sylantro Servers) Using the Aastra Web UI, you can configure the "Last call return" (lcr) function on a key. This feature is for Sylantro servers only. How it works If you configure "lcr" on a key, and a call comes into your phone, after you are finished with the call and hang up, you can press the key configured for “lcr”...
Page 93: Call Forward Key
5. Click Save Settings. Call Forward Key Using the Aastra Web UI, you can configure the "Call Forward" function on a key. Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both.
Page 94 Programmable Keys and Expansion Module Keys 2. Select from "Key 3" through "Key 6". Select from “Key 1” through “Key 36” (M670i). 3. In the "Type" field, select Call Forward. 4. Click Save Settings. Model 6753i IP Phone User Guide...
Page 95: Blf/Xfer
BLF/Xfer and Speed Dial • When the focused line and the monitored extension are idle, pressing the BLF/Xfer key causes the phone to go offhook and dial the number of the extension. Model 6753i IP Phone User Guide...
Page 96 4. In the “Value” field, enter the monitored extension or the extension to transfer calls to (for example, “35”). 5. In the “Line” field, select the line for which you want to use the key functionality. 6. Click Save Settings. Model 6753i IP Phone User Guide...
Page 97: Speed Dial/Xfer
(get the call back) by pressing the line key again. Speed Dial/Xfer and Call Forward • When the phone is in the “Ringing” state, pressing the Speed Dial/Xfer key forwards the call to the predefined extension. Model 6753i IP Phone User Guide...
Page 98 4. In the “Value” field, enter the speed dial extension or the extension to transfer calls to (for example, “5551212”). 5. In the “Line” field, select the line for which you want to use the key functionality. 6. Click Save Settings. Model 6753i IP Phone User Guide...
Page 99: Speed Dial/Conf
Speed Dial/Conf The 6753i allows you to configure a programmable key or expansion module key to be used as a speed dial conference key (Speed Dial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the conference.
Page 100 4. In the “Value” field, enter the number or the extension to add to the conference (for example, “5551212”). 5. In the “Line” field, select the line for which you want to use the key functionality. 6. Click Save Settings. Model 6753i IP Phone User Guide...
Page 101: Directory Key
Directory Key By default, the 6753i has a Directory key configured on Key 3. However, using the Aastra Web UI, you can assign the Directory key to another available key if required (Key 3 through Key 6). Directory The "Directory List" feature allows you to store frequently used names and numbers on the phone.
Page 102 1. Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. 2. By default, the Directory key is Key 3. Use the following procedure to configure a Directory key on the 6753i phone. 1. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
Page 103: Callers List Key
Callers List Key By default, the 6753i has a Callers List key configured on Key 4. However, using the Aastra Web UI, you can assign the Callers List key to another available key if required (Key 3 through Key 6).
Page 104 Programmable Keys and Expansion Module Keys 2. Select from "Key 3" through "Key 6". Select from “Key 1” through “Key 36” (M670i). 3. In the "Type" field, select Callers List. 4. Click Save Settings. Model 6753i IP Phone User Guide...
Page 105: Transfer Key
Transfer Key By default, the 6753i has a Transfer key configured on Key 5. However, using the Aastra Web UI, you can assign the Transfer key to another available key if required (Key 3 through Key 6). Transfer The Transfer key allows you to perform blind or consultative call transfers to other recipients. The blind transfer feature transfers a call to another number without you having to talk to the recipient.
Page 106: Conference Key
4. Click Save Settings. Conference Key By default, the 6753i has a Conference key configured on Key 6. However, using the Aastra Web UI, you can assign the Conference key to another available key if required (Key 3 through Key 6).
Page 107 1. Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. 2. By default, the Conference key is Key 6. Use the following procedure to configure a Conference key on the 6753i phone. 1. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
Page 108: Intercom Key
Icom key on your phone to use for outgoing intercom calls.You must configure a programmable key or expansion module key with the function, “Intercom”. Use the following procedure to configure a key as an Icom key using the Aastra Web UI. Configuring an Intercom Key...
Page 109 Reference For more information about incoming intercom calls, see “Incoming Intercom Call Features” page 184. For more information about outgoing intercom calls, see “Available Features Enabled by Administrators” page 193. Model 6753i IP Phone User Guide...
Page 110: Services Key
Services Key The 6753i allows you to configure a Services key that, when pressed on the phone, displays the Services menu which includes the following options: • Directory (See “Directory List” page 127 for more information.) • Callers List (See “Callers List”...
Page 111 Addtional options may display in the Services Menu if setup by your System Administrator. Contact your Administrator for more information. 2. Select an option from the Services Menu. 3. To cancel a Service, press Model 6753i IP Phone User Guide...
Page 112: Phone Lock Key
You can configure a programmable key or an expansion module key on the phone to use as a lock/unlock key. You assign the function of the key as “Phone Lock”. Use the following procedure to configure a key as a lock/unlock key in the Aastra Web UI. Configuring a Phone Lock Key...
Page 113 2. Enter your user password and press ENTER. The phone unlocks. The LED for the key AND the Message Waiting Lamp go OFF. The “Lock” label appears next to the key you just pressed. Model 6753i IP Phone User Guide...
Page 114: Paging Key (Sends The Rtp Stream)
For more information about Group Paging and how it works, and to specify multicast addresses, “Group RTP Paging (receives RTP streams)” page 188. Configuring a Paging Key Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. 1. Click on Operation->Programmable Keys.
Page 115 6. Click Save Settings. Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: 1.
Page 116: None Key
Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Use the following procedure to configure a None key on the 6753i IP Phone. 1. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
Page 117: Deleting A Key
Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Use the following procedure to delete a key function using the Aastra Web UI. 1. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
Page 118: Making Calls
Making Calls This section describes ways to make calls on your 6753i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance button.
Page 119: Using A Headset
When handsfree is on, the speaker light turns on. Using a Headset The 6753i accepts headsets through the modular RJ9 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
Page 120: Redial
Note: The redial list is available during active calls. It also stores up to the last 100 numbers you called, allowing you to scroll through and select the number you wish to redial. Model 6753i IP Phone User Guide...
Page 121: Mute
The speaker light flashes slowly and you can hear the caller, but they cannot hear you. To switch mute on or off, press Note: If you place a muted call on hold, the phone automatically takes the call off mute when you reconnect to the call. Model 6753i IP Phone User Guide...
Page 122: Receiving Calls
If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the number of waiting messages, if you have unheard messages (example: x4). Model 6753i IP Phone User Guide...
Page 123: Handling Calls
The screen displays "Call Held" with the line number the call is held at the phone. Note: If you are connected to another call, the phone does not beep to remind you that you still have a call on hold. Model 6753i IP Phone User Guide...
Page 124: Transferring Calls
To do this, remain on the line until the receiving party answers the call. After consulting with the receiving party, you can either complete the transfer or cancel the transfer to go back to the original call. Model 6753i IP Phone User Guide...
Page 125 Transferring Two Existing Calls The 6753i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is on hold.
Page 126 When you transfer an active call, the near-end phone displays a “Call Transferred” screen when a call is transferred and the far-end call is dropped. An audible busy signal is also heard on the phone. The following is the “Call Transferred” screen on the 6753i phone: 6753i...
Page 127: Conferencing Calls
You use the right arrow key to select the party to drop. Local Conferencing The 6753i phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6753i.
Page 128 You can use 2 and 5 to scroll through and see the numbers and names (if Note: available) of the parties in the conference call. When a name is displayed, pressing 4 drops the displayed party from the call. Model 6753i IP Phone User Guide...
Page 129 4 drops the displayed party from the call. Centralized Conferencing (for Sylantro and Broadsoft Servers) The 6753i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing. If your Administrator does not enable Centralized Conferencing, then the 6753i uses Local Conferencing by default.
Page 130 3. Wait for Party 2 to answer. When Party 2 answers, you can consult with them before adding them to Conference 1. 4. Press the Conf Key. A new line opens. =Dial 5. Enter the phone number of Party 3. Model 6753i IP Phone User Guide...
Page 131 Setting Up Multiple Conferences (for Sylantro Server only) Note: The 6753i is limited to 9 conferences (a single conference each on lines 1 through 9). 1. Start Conference 1 using the procedures in the previous section, “Setting Up a Conference and...
Page 132: Ending Calls
6. Press the Conf Key again to join the Parties to the active conference. Ending a Conference and Transferring Remaining Parties The 6753i allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Xfer key.
Page 133: Managing Calls
Managing Calls The 6753i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
Page 134 “Add a New Entry to the Directory List” (page 129) • “Edit an Entry in the Directory List” (page 131) • “Delete an Entry from the Directory List” (page 132) • “Save an Entry to the Directory List” (page 133) Model 6753i IP Phone User Guide...
Page 135 If you want the new entry to use a different line, use the 2 key to select a different Line and press Save. The new entry you added is saved to the Directory List. Saved: Directory John Burns Model 6753i IP Phone User Guide...
Page 136 If you want the new entry to use a different line, use the 2 key to select a different Line and press Save. The new entry you added is saved to the Directory List. Saved: Directory John Burns Model 6753i IP Phone User Guide...
Page 137 If you don't want to change the number or name just press the Directory Key or the at any time to exit. 4. Press the Save Key to finish. Model 6753i IP Phone User Guide...
Page 138 4. Press the Delete Key again at the prompt to erase the entry. Delete All Entries 1. Press the Directory Key. 2. Press the Delete Key. The "DELETE again to erase all items" prompt displays. DELETE again to erase all items Model 6753i IP Phone User Guide...
Page 139 Directory List or the programmable key. If no name or "Unknown Name" displays, you can enter the name using the dial pad. 3. Press the Save Key to finish. Model 6753i IP Phone User Guide...
Page 140 4. Press the Directory Key to save the number you selected to the Directory List. If the name is displayed with the number, both are saved to the Directory. If no name is displayed, you can enter the name using the dial pad. Model 6753i IP Phone User Guide...
Page 141 4. Press the Directory Key to save the number you selected to the Directory List. If the name is displayed with the number, both are saved to the Directory. If no name is displayed, you can enter the name using the dial pad. Model 6753i IP Phone User Guide...
Page 142 Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application.
Page 143: Callers List
Callers List The Callers list is a stored log of your incoming calls. The 6753i IP Phone stores information for up to 200 incoming calls in the Callers list. By default, the Callers List Key is Key 4 on the top left of your phone.
Page 144 You can view, scroll, and delete line items in the Callers List from the IP phone UI. You can also directly dial from a displayed line item in the Callers List. Model 6753i IP Phone User Guide...
Page 145 In the Callers List, if a dial pad key is pressed when a number and/or a name is displayed, the cursor automatically adds the digit at the left side of the number to enable the entry of the prefix. John Burns 9054550055 Jun 8 2:55pm Model 6753i IP Phone User Guide...
Page 146 4. To move the cursor one digit to the right, press 4. To erase one digit to the left of the cursor, press 3. 5. To dial the displayed number press , or just lift the handset, or press any line keys. Model 6753i IP Phone User Guide...
Page 147 Use the following procedure to delete all items from the Callers List. 1. Press the Callers List Key. 2. Press the Delete Key. 3. Press the Delete Key again at the prompt to erase all items. Model 6753i IP Phone User Guide...
Page 148 Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
Page 149: Account Configuration (Dnd And Call Forwarding)
On the 6753i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
Page 150 Note: If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring a DND Key To configure a DND key, see the section, “Do Not Disturb (DND) Key”...
Page 151 1. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 152 2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 153 Screenname1 Screenname2 DND On DND On Jan 1 12:96 Jan 1 12:96 Screenname3 DND On Jan 1 12:96 In the above example, toggling Screenname1 to DND ON, enabled DND for Screenname2 and 3 also. Model 6753i IP Phone User Guide...
Page 154 Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. On the 6753i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set three modes for CFWD using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode:...
Page 155 • accounts. You can configure a specific mode (All, Busy, and/or No Answer) for each account independently or all accounts. On the 6753i, you can set all accounts to ALL On or ALL Off. Note: If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”.
Page 156 Custom - The Custom mode allows you to configure CFWD for a specific account or all • accounts. You can configure a specific state (All, Busy, and/or No Answer) for each account independently or all accounts. On the 6753i, you can set all accounts to ALL On or ALL Off. Note: If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”.
Page 157 6. For each account, in the “Number” field, enter the phone number for which you want the incoming calls to forward to if the phone is in the specified state. If using the “Account” mode or “Custom” mode, you can enter different phone numbers for each account. Model 6753i IP Phone User Guide...
Page 158 When using the “Account” mode or “Custom” mode, you can enter a different number of rings for each account. If you use the Aastra Web UI to change the Call Forward Key Mode to “Phone”, all accounts synchronize to Account 1.
Page 159 Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra Web UI. You can access the CFWD menus by pressing a pre-configured Call Forward key, or by selecting Options->Call Forward from the IP Phone UI.
Page 160 7. In the CFWD State screen, press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE. 1. Cfwd All to view 1. Cfwd State Change Done CFWD Number Screen 2. Cfwd Number Change Cfwd Number Change Done Cancel Model 6753i IP Phone User Guide...
Page 161 Each time you press DONE, the following “Apply Changes” screen displays. Apply Changes? 0 Cancel # Confirm 14. Press # to confirm the change(s) each time the “Apply Changes” screen displays. All changes are saved to the phone. Model 6753i IP Phone User Guide...
Page 162 DND has been enabled OR if the phone is currently engaged in another call. No Answer - Enables CFWD NoAns on the phone and forwards incoming calls to a • specified number if the call has not been answered for the specified number of rings. Model 6753i IP Phone User Guide...
Page 163 8. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify. 9. Press SET to save the change. Model 6753i IP Phone User Guide...
Page 164 Each time you press DONE, the following “Apply Changes” screen displays. Apply Changes? 0 Cancel # Confirm 14. Press # to confirm the change(s) each time the “Apply Changes” screen displays. All the same changes are saved to all accounts on the phone. Model 6753i IP Phone User Guide...
Page 165 Screenname3 has one or more CFWD states configured but a specific state has no call forward phone number configured as indicated by a . Items 4 and 5 allow you to disable or enable CFWD on all accounts, respectively. Model 6753i IP Phone User Guide...
Page 166 All Off - Disables all CFWD states for the current account in focus or all accounts. • All On - Enables all CFWD states for the current account in focus or all accounts. • Model 6753i IP Phone User Guide...
Page 167 8. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify. 9. Press SET to save the change. Model 6753i IP Phone User Guide...
Page 168 Each time you press DONE, the following “Apply Changes” screen displays. Apply Changes? 0 Cancel # Confirm 14. Press # to confirm the change(s) each time the “Apply Changes” screen displays. All changes are saved to the phone for all accounts. Model 6753i IP Phone User Guide...
Page 169: Missed Calls Indicator
ON. These are the missed calls to the phone. 3. To clear a line item from the Callers List, select the line item you want to delete and press the Clear key. The line item is deleted from the Callers List. Model 6753i IP Phone User Guide...
Page 170: Voicemail
Voicemail The Voicemail feature on the 6753i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
Page 171: Additional Features
Additional Features This section describes additional features you can use on the 6753i phone. Star Codes All of the main call handling and extension management features using star codes can be set on your phone by your Administrator. Contact your System Administrator for more information.
Page 172: Suppress Dtmf Playback
LCD window, allowing the call to be dialed faster. DTMF playback suppression is enabled by default. Disabling suppression of DTMF playback can be configured using the Aastra Web UI. Configuring Suppression of DTMF Playback Aastra Web UI Use the following procedure to configure suppression of DTMF playback.
Page 173: Display Dtmf Digits
IP phone’s LCD display. This parameter is disabled by default (no digits display when dialing). You can enable the "Display DTMF Digits" parameter using the Aastra Web UI. Model 6753i IP Phone User Guide...
Page 174 "Display DTMF Digits" is disabled by default. 1. Click on Basic Settings->Preferences->General. 2. Enable the "Display DTMF Digits" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click Save Settings. Model 6753i IP Phone User Guide...
Page 175: Call Waiting Tone Period
When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the Aastra Web UI. Configuring Call Waiting Tone Use the following procedure to configure “Call Waiting Tone Period”..
Page 176: Stuttered Dial Tone
Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.
Page 177: Xml Beep Support
XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Page 178: Call Hold Reminder During Active Calls
Use the following procedure to configure “Call Hold Reminder During Active Calls” on the IP phone. Note: "Call Hold Reminder During Active Calls" is disabled by default. Aastra Web UI 1. Click on Basic Settings->Preferences->General Model 6753i IP Phone User Guide...
Page 179 When this feature is enabled, a reminder tone is heard on the active call when another call is on hold. When disabled, a ring splash is heard when the active call hangs up and there is still a call on hold. 3. Click Save Settings Model 6753i IP Phone User Guide...
Page 180: Call Hold Reminder (On Single Hold)
When disabled, no reminder ring splash is audible. You can enable or disable this feature using the “Call Hold Reminder” parameter in the Aastra Web UI.
Page 181 (even when no other calls are active on the phone).The phone initiates a reminder ring splash periodically for the single call on hold. When disabled, no reminder ring splash is audible. 3. Click Save Settings. Model 6753i IP Phone User Guide...
Page 182: Status Scroll Delay
Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)" field at the path Basic Settings->Preferences->General.
Page 183: Incoming Call Interrupts Dialing
Settings->Preferences->General. Notes: 1. On a 6753i, you must use the down arrow key to ignore the call. To answer the call, lift the handset or press the Speaker Key. 2. If you disable this field, and the phone receives an incoming call while you are dialing an outgoing call, you can pick up the call and perform transfer or conference as required.
Page 184 "Incoming Call Interrupts Dialing" is disabled by default. 1. Click on Basic Settings->Preferences->General. 2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click Save Settings. Model 6753i IP Phone User Guide...
Page 185: Switch Ui Focus To Ringing Line
Switch UI Focus to Ringing Line You can configure a feature on the 6753i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
Page 186: Preferred Line And Preferred Line Timeout
Preferred Line and Preferred Line Timeout The 6753i has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook to make another call, you pickup on the preferred line.
Page 187 (incoming or outgoing) ends on the phone, or after a duration of inactivity on an active line. Default is 0. Valid values are: 0 to 999 • 4. Click Save Settings. Model 6753i IP Phone User Guide...
Page 188: Goodbye Key Cancels Incoming Calls
If you disable this feature, and the phone receives another call when an active call is already present, the 6753i displays "3 Ignore Answer 4" on the LCD. For the 6753i, you must use the Right and Left arrow keys to answer or ignore the call.
Page 189: Message Waiting Indicator
3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator...
Page 190: Incoming Intercom Call Features
It also mutes the microphone. If the intercom call comes into the phone while an active call is already present, the phone puts the active call on hold and answers the intercom call. Model 6753i IP Phone User Guide...
Page 191 You can change the behavior of how the phone handles incoming intercom calls by enabling/ disabling specific parameters using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra Web UI Description Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller.
Page 192 3. The "Microphone Mute" field is enabled by default. The microphone is muted on the IP phone for Intercom calls made by the originating caller. To disable this field, uncheck the box. Model 6753i IP Phone User Guide...
Page 193: Using Redial Key For "Last Number Redial
Press the REDIAL button once, scroll the list of numbers, then press the REDIAL button again to dial the number that displays on the screen. The “last number redial” feature for the Redial key is static and is not configurable. Model 6753i IP Phone User Guide...
Page 194: Group Rtp Paging (Receives Rtp Streams)
This feature is configurable using the Aastra Web UI only. The 6753i in the local network listens for RTP on the preconfigured multicast address. The Phone displays the “Paging” message to the phone’s LCD. It uses the G711 uLaw CODEC for multicast RTP.
Page 195: Shared Call Appearance (Sca) Call Bridging
The phones include an enhanced SCA for the servers that support call bridging and allows two or more SCA users to be connected in a call with a third party. Model 6753i IP Phone User Guide...
Page 196 LCD on the phone. The SCA call bridging feature is disabled by default on all phones. Your Administrator can enable/disable this feature if required. Contact your System Administrator for more information. Model 6753i IP Phone User Guide...
Page 197 Slow Flashing Red circle Hold private Reverse empty blinking Slow Flashing Sold Circle Solid Red circle Bridge-active Empty circle Solid Red Sold Circle Solid Red Bridge-held Reverse empty blinking Slow Flashing Sold Circle Solid Red circle Model 6753i IP Phone User Guide...
Page 198 Non-Call Line Key Pressed Idle Attempt to seize the line Seized Hang up Ignore Progressing Hang up Ignore Alerting answer Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore Bridge-active Hold Bridge Bridge-held Retrieve Bridge Model 6753i IP Phone User Guide...
Page 199: Available Features Enabled By Administrators
Missed calls indicator increments on phone B. Note: : Voicemail must be configured on phone B. Your System Administrator can configure the Missed Call Summary Note: Subscription feature on a global or per-line basis. Model 6753i IP Phone User Guide...
Page 200: Customizable Callers List Key
1. Any speed dial numbers that you configure on your IP phone are not affected by autodial settings. 2. If Autodial is configured on your phone, any lines that function as hotlines do not accept conference calls, transferred calls, and/or intercom calls. Model 6753i IP Phone User Guide...
Page 201: Centralized Conferencing
Centralized Conferencing The 6753i supports centralized conferencing for Sylantro and Broadsoft servers. This feature provides centralized conferencing on the SIP server (versus localized, on the phone). Your System Administrator must enable this feature on your phone before you can use centralized conferencing.
Page 202: Playing A Wav File On Your Phone
Playing a WAV File On Your Phone If enabled by your Administrator, the 6753i IP Phone can play a WAV file. A WAV file is an audio file format standard for storing an audio bit stream on a system in raw, uncompressed format or compressed format to reduce the file size.
Page 203: Key Redirection
Contact your System Administrator for more information about this feature. Options Key If enabled by your Administrator, the Services Menu on the 6753i IP Phone can be redirected to an XML script. This allows the server to provide the phone with available options, rather then accessing them from the phone-side.
Page 204: Xml Applications And Off-Hook Interaction
Contact your System Administrator for more information about this feature. XML Override for a Locked Phone The 6753i has a feature that allows a locked phone to be overridden when an XML application is sent to the phone. This feature also allows you to still use programmable keys/expansion module keys applicable to the XML application even though the phone is locked.
Page 205: Hold" Feature Enhancement (For Broadsoft Servers)
Configurable Save and Delete Keys There are six function keys on the 6753i phone located to the left of the paper label. Your System Administrator can make the Save and Delete keys (Keys 1 and 2) programmable keys with the same functions that are available for the other programmable keys.
Page 206 When the Broadsoft CMS feature is enabled on the IP Phone, the following screens display: Login Screen 9054550055 Sat Jun 8 2:55pm =Log In Please Enter: Username Screen Username: _ =Submit =Next Password Screen Please Enter: Password: _ =Submit =Cancel Model 6753i IP Phone User Guide...
Page 207: Diverting Calls From Your Phone
Tim @ 463 calls Mark’s phone which is busy divertted from Mark and diverts to Roger. Diverting: Roger Via: User-Busy Mark 3-Line LCD Display 3-Line LCD Display To enable this call diverting feature, contact your System Administrator. Model 6753i IP Phone User Guide...
Page 208: Display Of Call Destination Information
By default, your phone displays call destination information if your phone is configured to forward calls to other destinations. The call destination information displays on multiple screens that scroll every 3 seconds. The following example shows call destination information on the 6753i IP Phone. Call Destination Information Alice One...
Page 209: Indication Of Terminated Calls
Contact your System Administrator for more information. 6753i Call Terminated The following is the call terminated screen that displays on the 6753i if this feature is enabled on your phone: THEN 1 line active and far-end disconnects, the line in focus: •...
Page 210 Press the Goodbye key. The busy tone stops and the disconnected screen no longer displays. Select any Line key. The busy tone stops and the disconnected screen no longer displays. A dial screen displays. Model 6753i IP Phone User Guide...
Page 211: Model M670I Expansion Module
Model M670i Expansion Module The 6753i IP Phone offers an optional M670i Expansion Module that attaches to the right side of the phone to provide additional keys. Model M670i The M670i provides 18 keys in each column (totaling 36 keys) on the keypad. Each key provides an LED for indicating call status.
Page 212: Using The Expansion Module
For more information about configuring keys, see “Programmable Keys” page 50. For more information about installing the M670i module on your phone, see the Aastra 6753i IP Phone Installation Guide. Press-and-Hold to Create a Speed Dial Key You can press and hold an expansion module key to create a speed dial key and configure it the same way you configure a speed dial key on the phone.
Page 213: Troubleshooting Solutions
Why can’t I get a dial tone? Check for any loose connections and that the phone has been installed properly. For installation instructions, please refer to the “Installation and Setup” section in the Aastra 6753i Installation Guide provided with your phone.
Page 214 The phone displays the “No Service” message if the SIP settings have not been set up correctly. Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. IP Phone UI 1. Press on the phone to enter the Options List.
Page 215 3 key to cancel. Note: Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click Reset 3. Click OK at the confirmation prompt. Model 6753i IP Phone User Guide...
Page 216 Options List. 2. Enter your user password and press Enter. The phone unlocks. Use the following procedure to lock an IP Phone using the Aastra Web UI. Aastra Web UI 1. Click on Operation->Phone Lock.
Page 217 The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click Unlock. The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 6753i IP Phone User Guide...
Page 218: Limited Warranty
Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
Page 219 After Warranty Service Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions;...
Page 220: Appendix A - Time Zone Codes
AU-Adelaide AU-Darwin AU-Perth AW-Aruba AZ - Baku BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-Fortaleza BR-Recife BR-Araguaina BR-Maceio BR-Sao Paulo BR-Cuiaba BR-Porto Velho BR-Boa Vista BR-Manaus BR-Eirunepe BR-Rio Branco BS-Nassau BY-Minsk BZ-Belize Model 6753i IP Phone User Guide...
Page 221 EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GE - Tbilisi GF-Cayenne GI-Gibraltar GP-Guadeloupe GR-Athens GS-South Georgia GT-Guatemala GU-Guam GY-Guyana HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo Model 6753i IP Phone User Guide...
Page 222 NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham OM - Muscat PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr Model 6753i IP Phone User Guide...
Page 223 Time Zone Name Time Zone Code SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade Model 6753i IP Phone User Guide...
Page 224: Index
87 DND, enabling/disabling 143 call hold reminder 174 documentation 1 call hold reminder during active calls 172 DTMF, suppressing playback 166 call waiting tone period 169 callers list 137 Model 6753i IP Phone User Guide Index-1...
Page 225 IP address of the phone 21 Line key 53 IP address, finding 21 lines settings 49 lock/unlock the phone 210 key panel 9 locking/unlocking the phone 46 key redirection 197 Keypad Keys 12 M670i 205 keys Index-2 Model 6753i IP Phone User Guide...
Page 226 45 no ring 207 ring tone sets 26 no speakerphone 207 ring tones 25 phone displays "Bad Encrypted Config"? 209 RTP paging, group 188 phone displays "No Service" 208 restarting phone 209 Model 6753i IP Phone User Guide Index-3...
Page 227 43 voicemail 116 warning tone, for Intercom 186 warranty, limited 212 XML application title 79 XML application URI 79 XML beep support 171 XML features 196 XML key 79 XML service, accessing 81 Index-4 Model 6753i IP Phone User Guide...
Page 228 While every effort has been made to ensure accuracy, Aastra Telecom Inc. will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

Aastra 6753i User Manual

Software License Agreement

Table of Contents

Welcome

About this Guide

Getting Started

IP Phone Keys

Methods for Customizing Your Phone

Phone Status

Customizing Your Phone

Line Keys and Programmable Keys

Making Calls

Receiving Calls

Handling Calls

Managing Calls

Additional Features

Available Features Enabled by Administrators

Model M670I Expansion Module

Troubleshooting Solutions

Limited Warranty

Appendix A - Time Zone Codes

Index

Quick Links

User Guide

Related Manuals for Aastra 6753i

Summary of Contents for Aastra 6753i

Table of Contents