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Rorke Data GX4L-2240S2-12S6 Installation And Hardware Reference Manual

Galaxy hdx4 12 bay raid
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ISO 9001:2008
ISO 13485:2003 Certified
M ODE LS:
»
GX4L-2240S2-12S6
12 BAY SAS 6G to
SAS/SATA II RAID Subsystem
Single Controller
» GX4L-2240R2-12S6
12BAY SAS 6G to
SAS/SATA II RAID Subsystem
Dual Controller
www.rorke.com
GX4L_2240_12S60411_HMN
Galaxy
Installation and Hardware
Galaxy HDX4 12 Bay RAID
SAS Host SAS / SATA Drives
7th Generation Fibre Channel RAID
With over 10,000 Galaxy units in the field, Rorke Data's award
winning RAID products provide the performance, protection,
and expansion capabilities for diverse customer environments.
PLEASE READ BEFORE INSTALLATION
Rorke Data, An Avnet Company
7626 Golden Triangle Drive, Eden Prairie, MN 55344, USA
» Toll Free 1.800.328.8147 » Phone 1.952.829.0300 » Fax 1.952.829.0988
HDX4
®
Reference Manual

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Summary of Contents for Rorke Data GX4L-2240S2-12S6

  • Page 1 7th Generation Fibre Channel RAID 12 BAY SAS 6G to SAS/SATA II RAID Subsystem Single Controller With over 10,000 Galaxy units in the field, Rorke Data’s award winning RAID products provide the performance, protection, » GX4L-2240R2-12S6 and expansion capabilities for diverse customer environments.

  • Page 2: Contact Information

    Contact Information Americas Rorke Data Inc 7626 Golden Triangle Drive Eden Prairie, MN 55344 Tel: +1-800 328 8147 Fax: +1-952 829 0988 techsupport@rorke.com http://www.rorke.com...

  • Page 3: Disclaimer

    Furthermore, Rorke Data reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes.

  • Page 4: Warnings And Certifications

    Galaxy Raid Installation and Hardware Reference Manual Warnings and Certifications RESTRICTED ACCESS LOCATION: This equipment is intended to be installed in a RESTRICTED ACCESS LOCATION only.  Access can only be gained by SERVICE PERSONS or by USERS who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken;...
  • Page 5 Galaxy Raid GHDX4 SAS<>-SAS / SATA 12Bay Installation / Hardware Reference Manual THERMAL PRECAUTIONS: 1. If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Appropriate measures, such as increasing airflow, should be available to maintain the temperature below 35°C.
  • Page 6 Galaxy Raid Installation and Hardware Reference Manual (applies in the U.S. and Canada) FCC Class A Radio Frequency Interference Statement This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device may accept any interference received, including interference that may cause undesired operation.
  • Page 7 Galaxy Raid GHDX4 SAS<>-SAS / SATA 12Bay Installation / Hardware Reference Manual For Power Supplies’ compatibility to China Compulsory Certification. China RoHS In Compliance with AeA China RoHS Regulations (SJ/T 11364-2006) CNS 13438 ITE BSMI Class A, (for Taiwan) This device is in conformity with UL standards for safety. Инструкция...
  • Page 8 Galaxy Raid Installation and Hardware Reference Manual вскрываться только квалифицированным персоналом. 10. При возникновении одного из повреждений оборудования вызовите обслуживающий персонал: a. Повреждение шнура питания или вилки. b. Оборудование не работает или его работа не соответствует инструкции пользователя . e. Оборудование повреждено. f.

  • Page 9: Table Of Contents

    Galaxy Raid GHDX4 SAS<>-SAS / SATA 12Bay Installation / Hardware Reference Manual Table of Contents ......................ONTACT NFORMATION 2010 ........................OPYRIGHT This Edition First Published 2010 ..................ii Disclaimer ii Trademarks ......................... ii Warnings and Certifications ....................iii ......................AFETY RECAUTIONS VIII Precautions and Instructions .....................
  • Page 10 Galaxy Raid Installation and Hardware Reference Manual CHAPTER 3 SYSTEM CONNECTIONS ................3-1 ONNECTION REREQUISITES 3.1.1 Host Link Cables ....................3-1 3.1.2 Other Considerations ..................3-2 ....................3-4 AMPLE OPOLOGY ....................... 3-6 XPANSION INKS ................3-8 ONNECTING THER NTERFACES ..................3-9 ONNECTING OWER ORDS...

  • Page 11: Safety Precautions

    Galaxy Raid GHDX4 SAS<>-SAS / SATA 12Bay Installation / Hardware Reference Manual 5.6.2 Replacing a Cooling Module................5-14 5.7..................5-15 EPLACING A RIVE 5.7.1 Hard Drive Maintenance Overview ..............5-15 5.7.2 Replacing a Hard Drive ................... 5-16 APPENDIX A SPECIFICATIONS ..................

  • Page 12: Esd Precautions

    Galaxy Raid Installation and Hardware Reference Manual • To comply with safety, emission, or thermal requirements, none of the covers or replaceable modules should be removed. Make sure that all enclosure modules and covers are securely in place during operation. •...

  • Page 13: Revision History

    Galaxy Raid GHDX4 SAS<>-SAS / SATA 12Bay Installation / Hardware Reference Manual  Give a detailed description of the RAID processing units or the RAID controllers within the subsystem. Revision History Rev. 1.0: Initial release. Who should read this manual? This manual assumes that its readers are experienced with computer hardware installation and are familiar with storage enclosures.

  • Page 14: Notes

    Galaxy Raid Installation and Hardware Reference Manual Cautionary messages should also be heeded to help you reduce the chance of losing data or damaging the system. Cautions are easy to recognize. The word “caution” is written as “CAUTION,” both capitalized and bold and is followed by text in italics. The italicized text is the cautionary message.
  • Page 15 Galaxy Raid GHDX4 SAS<>-SAS / SATA 12Bay Installation / Hardware Reference Manual This page is intentionally left blank.

  • Page 16: Chapter 1 Introduction

    Chapter 1 Introduction 1.1 Product Overview 1.1.1 Introduction This hardware manual briefly introduces the Galaxy® HDX4 SAS to SAS / SATA RAID subsystem. The 12-bay model comes with two (2) 6Gb/s SAS host channels and supports twelve (12) hot-swappable 6Gb/s SAS or 3Gb/s SATA hard drives in a 2U chassis. The core of the subsystem is the RAID controller module powered by a 6th- generation ASIC667...

  • Page 17: Enclosure Chassis

    Galaxy Raid GHDX4 SAS<>SAS / SATA 12Bay Installation / Hardware Reference Manual NOTE: After receiving your subsystem, please check the package contents against the included Unpacking List. If any module is missing, please contact your subsystem vendor immediately. 1.1.2 Enclosure Chassis 1.1.2.1 Chassis Overview The subsystem chassis is an enhanced 2U storage chassis divided into front and rear sections, which are respectively accessed through...
  • Page 18 Chapter 1: Introduction The front view of the subsystem without the bezel installed is shown below: Enclosure Front View without Bezel ˙ Drive bays with drive tray canisters: The subsystem comes with twelve (12) drive bays in the front section of the chassis. ˙...
  • Page 19 Galaxy Raid GHDX4 SAS<>SAS / SATA 12Bay Installation / Hardware Reference Manual 1.1.2.5 Rear Panel Overview The enclosure rear view is shown below. The rear panel provides access to all enclosure components. A description of each rear panel component is given below: Enclosure Rear View ˙...

  • Page 20: System Components

    Chapter 1: Introduction 1.2 System Components The subsystem houses many active components and most of them can be accessed either through the front or the rear panel. The modular design of these components facilitates their easy installation and removal. Hot-swap mechanisms are incorporated to eliminate power surges and signal glitches that might occur when you remove or installing these modules.

  • Page 21: Controller Module Interfaces

    Galaxy Raid GHDX4 SAS<>SAS / SATA 12Bay Installation / Hardware Reference Manual WARNING! Although the RAID controller can be removed, the only time you should touch the controller itself is to install or replace the memory module and CBM. The RAID controller is built of sensitive components and unnecessary tampering can damage the controller.

  • Page 22: Cache Module

    Chapter 1: Introduction ˙ Fast Ethernet Mgmt. Port: A 10/100BaseT Ethernet port connects the system to a network and then to a management computer. Available management interfaces include telnet and Java-based Galaxy Array Manager. ˙ Controller LEDs: Each controller board rear panel comes with six (6) controller status LED indicators.
  • Page 23 Galaxy Raid GHDX4 SAS<>SAS / SATA 12Bay Installation / Hardware Reference Manual Modules within a Controller Canister In accordance with international transportation regulations, the BBU module is only charged to between 35% and 45% of its total capacity when shipped. Therefore, when powering on the system for the first time, the BBU will begin to charge its batteries to its full capacity.

  • Page 24: Power Supply Units

    Chapter 1: Introduction 1.2.6 Power Supply Units PSU Canister The subsystem is equipped with two (2) redundant, hot-swappable, 350W PSUs, which are located at the enclosure’s rear section. The PSU is permanently mounted into a 2U canister especially designed to contain both the PSU and a cooling module. If the PSU is removed, the cooling module is also removed.

  • Page 25: Cooling Modules

    Galaxy Raid GHDX4 SAS<>SAS / SATA 12Bay Installation / Hardware Reference Manual 1.2.7 Cooling Modules Cooling Modules Two (2) cooling modules are implemented. The blowers within operate at different fan speeds. When the system operates normally, the cooling fans operate at the lower speed. If a major component fails or when one of the temperature thresholds is violated, the blowers automatically raise its rotation speed.

  • Page 26: Audible Alarms

    Chapter 1: Introduction ˙ Drive trays: two (2) LEDs on each tray ˙ RAID controller: -- six (6) system status-indicating LEDs -- two (2) Ethernet port status LEDs -- two (2) LEDs per SAS 6Gb/s host port -- one (1) LED specifically for the Restore Default functionality ﹡...

  • Page 27: Components

    Galaxy Raid GHDX4 SAS<>SAS / SATA 12Bay Installation / Hardware Reference Manual 1.4.2 Components The following components are hot-swappable:  Power supply units (PSUs)  Cooling modules  Hard disk drives 1.4.3 Normalized Airflow Proper cooling is referred to as “normalized” airflow. Normalized airflow ensures the sufficient cooling within the system and is only attained when all components are properly installed.

  • Page 28: Chapter 2 Hardware Installation

    Chapter 2 Hardware Installation Introduction This chapter provides detailed instructions on how to install the system. Installation into a rack or cabinet should occur before the hard drives or drive trays are installed into the system. Please confirm that you received all of the components listed on the included Unpacking List before proceeding with the installation process.
  • Page 29 Galaxy Raid GHDX4 SAS<>-SAS/SATA 12Bay Installation / Hardware Reference Manual NOTE: Regarding SATA disk drives, currently only 3Gbps SATA-II disk drives are supported. Make sure you properly configure HDD configuration (such as jumper setting) before you install hard drives into the system. Some hard drives come with a default speed set to 1.5Gbps.
  • Page 30 Chapter 2: Hardware Installation Supported and Unsupported Mixed Drive Configurations 7. Memory modules: If you wish to change the pre-installed 1GB DDRII DIMM module, you can find DIMM replacement procedures in Chapter 5. 8. CBM: If you wish to install the optional CBM, do it before you power on the subsystem.

  • Page 31: Safety Precautions

    Galaxy Raid GHDX4 SAS<>-SAS/SATA 12Bay Installation / Hardware Reference Manual Safety Precautions 2.3.1 Precautions and Instructions 1. Static-free installation environment: The enclosure must be installed in a static-free environment to minimize the possibility of electrostatic discharge (ESD) damage. 2. Component check: Before installing the enclosure, check to see that you have received all the required components.
  • Page 32 Chapter 2: Hardware Installation 8. Operate the system in an environment with least humidity. 9. Place the system on a reliable surface when servicing individual modules. A drop or fall can cause injury. 10. Make sure the voltage of the power source is within the rated values before connecting the system to the power source.
  • Page 33 Galaxy Raid GHDX4 SAS<>-SAS/SATA 12Bay Installation / Hardware Reference Manual 13. Handle the system modules by the retention screws, ejection levers, or the modules’ metal frames/faceplates only. Avoid touching PCB boards and connector pins. 14. None of the covers or replaceable modules should be removed, so as to maintain compliance with safety, emission, or thermal requirements.

  • Page 34: Static-Free Installation

    Chapter 2: Hardware Installation 23. If one of the following situations arises, get the enclosure checked by service personnel: a. Any of the power cords or plugs is damaged. b. Liquid has penetrated into the system. c. The enclosure has been exposed to moisture. d.

  • Page 35: Unpacking The System

    Galaxy Raid GHDX4 SAS<>-SAS/SATA 12Bay Installation / Hardware Reference Manual Installation Flowchart Unpacking the System Compare the Unpacking List against the actual package contents to confirm that all required materials have been received. Carefully check the items contained in each box before proceeding with installation.
  • Page 36 Chapter 2: Hardware Installation The package contents include: 1. Two power cords. 2. One Mini-SAS cable (1.2m). 3. Screws for rack-mounting and securing disk drives. 4. A printed copy of the Quick Installation Guide. 5. A product utility CD containing the Installation and Hardware Reference Manual (this document), the Operation Manual (firmware), the Galaxy Array Manager User’s Manual, and other related documentation.

  • Page 37: Preinstalled Components

    Galaxy Raid GHDX4 SAS<>-SAS/SATA 12Bay Installation / Hardware Reference Manual 2.5.1 Preinstalled Components The following components have been installed at the factory and do not need to be installed:  1 - Backplane board  1 - DDRII DIMM module ...
  • Page 38 Chapter 2: Hardware Installation NOTE: Screws for securing chassis to the front rack posts are provided in the system’s accessory box. There are 4 M5 x35mm, 4 M6 x35mm, and 4 #10-32 31.75mm screws. Rackmount Rail Components Installation Pre-requisites • One (1) medium-size and one (1) small-size cross-head screwdrivers •...
  • Page 39 Galaxy Raid GHDX4 SAS<>-SAS/SATA 12Bay Installation / Hardware Reference Manual Step 1. Determine where in the rack the system is going to be installed by referring to the rack post drawing below. CAUTION! The mounting positions must be carefully measured so that rails can be mounted parallel to each other.
  • Page 40 Chapter 2: Hardware Installation On Rear Rack Posts: Mounting Holes on a Rear Rack Post Step 3. Attach inner glides to the sides of chassis using the included screws. When attaching the inner glides, orient them so that the slimmer part of the glides bends towards the center of chassis.
  • Page 41 Galaxy Raid GHDX4 SAS<>-SAS/SATA 12Bay Installation / Hardware Reference Manual Attaching an Inner Glide Step 4. Adjust the length of the rail assembly and make sure the bend of the L-shape rail (#01) faces inward. Loosen the four screws near the end of the L-shape bracket to adjust rail length.
  • Page 42 Chapter 2: Hardware Installation above). Do not insert the screws into the cage nuts as cage nuts will be used to secure the enclosure later. Step 6. Attach the filler plates (#04) and bezel mounting brackets behind the enclosure ears using the four #6-32 x 10mm flat head screws (#06).
  • Page 43 Galaxy Raid GHDX4 SAS<>-SAS/SATA 12Bay Installation / Hardware Reference Manual While pushing the chassis into the rack, make sure the tips of the inner glides fit into the U-shape brackets on the slide runners. A “click” sound will be heard when the inner glides catch the spring latches on the slide runners.

  • Page 44: Removing Chassis

    Chapter 2: Hardware Installation Removing Chassis If you need to remove a chassis from rack: Step 1. Remove the screws fastened through the chassis ears. Step 2. Pull the chassis out until it is stopped by the retention latches. Step 3. Use both hands to support the weight of the chassis, and then use your index fingers to press and pull the release latches towards you.

  • Page 45: Hard Drive Installation

    Galaxy Raid GHDX4 SAS<>-SAS/SATA 12Bay Installation / Hardware Reference Manual Step 3. Align the controller module with the controller module bay, making sure that the levers are down. Gently slide the controller module in. Step 4. Secure the connection. When the controller is reaching the end and you feel the contact resistance, use slightly more force to mate the controller with backplane connectors.

  • Page 46: Drive Installation

    Chapter 2: Hardware Installation Profile: The drive trays accommodate 3.5-inch-wide x 1-inch-high hard drives. Drive type: This model accommodates 6Gb/s SAS or 3Gb/s SATA hard drives. WARNING! 1. Handle hard drives with extreme care. Hard drives are very delicate. Dropping a drive against a hard surface (even from a short distance) and hitting or touching the circuit board on the drives with your tools may cause damage to the drives.

  • Page 47: Drive Tray Installation

    Galaxy Raid GHDX4 SAS<>-SAS/SATA 12Bay Installation / Hardware Reference Manual Mounting Hole Locations Step 3. Secure the disk drive with four (4) of the supplied 6/32 flat-head screws. Step 4. Once the hard drives are installed into drive trays, install all drive trays into the enclosure. See detailed instructions in the following section.
  • Page 48 Chapter 2: Hardware Installation Drive Tray Release Button Step 3. Align the drive tray with a drive bay. Gently slide it in until the drive tray reaches the end of the drive bay. This should be done smoothly and gently. Installing a Drive Tray Step 4.

  • Page 49: Installing Cbm (Optional)

    Galaxy Raid GHDX4 SAS<>-SAS/SATA 12Bay Installation / Hardware Reference Manual Front Bezel Rotary Lock Step 6. Once the drive bays are populated and the system is powered on, the RAID controller will automatically spin up the hard drives and recognize their presence. 2.10 Installing CBM (Optional) The CBM (Cache Backup Module) is an optional item for the...
  • Page 50 Chapter 2: Hardware Installation Press Down on the Ejection Levers Step 4. Place controller on a clean, static-free surface. Hold the controller by its metal canister. Never touch the circuit board or connector pins. Step 5. 5-1. Install BBU by orienting its protruding edge on one end into the insertion slot, and lowering it into the canister.
  • Page 51 Galaxy Raid GHDX4 SAS<>-SAS/SATA 12Bay Installation / Hardware Reference Manual 6-1. Install the flash backup module by orienting and inserting it at an approximately 15 degree angle into the SSD socket. The SSD socket is located on the charger board. 6-2.

  • Page 52: Chapter 3 System Connections

    Chapter 3 System Connections This chapter outlines some general configuration rules you should follow when configuring a storage system and introduces basic information about SAS cabling and topologies for the Galaxy HDX4. You can refer to these topologies or use them as a guide for developing your own unique topologies.

  • Page 53: Other Considerations

    Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual CAUTION! All SAS cables are sensitive and must be handled with care. To prevent interference within a rack system, the cable routing paths must be carefully planned and the cables must not be bent exceeding the specified radius.
  • Page 54 Chapter 3: System Connections In addition to the above, there are still other considerations. For example, a spare drive carries no data stripes and will not contribute to disk-level performance. Please refer to the documentation by the hard drive manufacturers for performance data.

  • Page 55: Sample Topology

    Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual Sample Topology Sample 1: DAS (Direct-Attached Storage) Connection with redundant host paths Fault-tolerant Host Connection Although the Galaxy HDX4 can come with a single RAID controller, it is still highly feasible to create fault-tolerant cable links to application servers.
  • Page 56 Chapter 3: System Connections With more disk drives over the SAS expansion links, you can create more logical groups of drives. Avail these logical partitions using more LUN numbers. Sample 2: DAS (Direct-Attached Storage) Connections to Two Servers NOTE: If you would like a LUN (a logical partition) to be accessed by multiple hosts, file locking or multi-pathing access control will be necessary.

  • Page 57: Expansion Links

    Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual Expansion Links Galaxy JBOD Expansion enclosures are connected to the subsystem through the “SAS Expansion” port. Please see the figure below for the physical connections of the JBODs and the subsystem. For the connection between the RAID and the JBOD, you should use an SFF-8088 to SFF-8088 SAS cable.
  • Page 58 Chapter 3: System Connections Setting the Enclosure ID...

  • Page 59: Connecting Other Interfaces

    Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual Connecting Other Interfaces Connecting Serial Port and Ethernet Ports Serial cable and LAN cable are user-supplied. Use an ordinary straight-through cable or a USB-to-DB9 converter cable. No null modem or pin-swap is required. Use a straight-through serial cable or a USB-to-DB9 converter cable.

  • Page 60: Connecting Power Cords

    Chapter 3: System Connections Connecting Power Cords Use the included cable clamps to secure power cord connections. Step 1. Remove power cords and cable clamps from the accessory boxes. Step 2. Combine cable straps with cable clamps. Combining Cable Strap and Cable Clamp Step 3.

  • Page 61: Power On

    Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual Adjust Cable Strap Position Step 5. Connect power cords to system power supplies and insert the barb anchor into the anchor holes below the power sockets. Attaching Power Cords Power On Once all of the disk drives have been properly installed and the I/O ports or management interfaces have been connected, the...

  • Page 62: Power On Procedure

    Chapter 3: System Connections  Drive trays: All the drive trays, whether or not they contain a hard drive, have been installed into the system.  Cable connections: The system has been correctly connected to host computer(s), management computers, and JBODs.

  • Page 63: Power On Status Check

    Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual with your host computers to see their power on procedures. Power On Status Check Once the subsystem has been powered on, you should begin verifying subsystem status via the following monitoring interfaces: 1.
  • Page 64 Chapter 3: System Connections Model Name G4S-12L-2S6 Ready Status/Data Transfer Indicator The LCD Startup Screen The LCD screen startup sequence is shown and described in the sequence below: Initializing… This screen appears when the PSUs Please Wait... are turned on. Power On Self System is performing a self-test.

  • Page 65: Power Off Procedure

    Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual Power Off Procedure If you wish to power down the subsystem, please follow these steps: NOTE: If you wish to power down the subsystem, please make sure that no time-consuming processes, like a “logical drive parity” check or a “background scrub,”...

  • Page 66: Chapter 4 System Monitoring

    Chapter 4 System Monitoring Overview The system is equipped with a variety of self-monitoring features that help keep system managers aware of system operation statuses. The monitoring features include:  Firmware: The RAID controller in the system is managed by a pre-installed firmware, which is accessed using a PC hyper- terminal via the COM1 serial port.
  • Page 67 Galaxy Raid GHDX4 SAS<>SAS/SATA 12Bay Installation / Hardware Reference Manual  Galaxy Array Manager: Galaxy Array Manager is a fully integrated, Java-based, Graphical User Interface (GUI) that came with the system and can be used to monitor and maintain the subsystem locally or remotely over TCP/IP network. The management session made...

  • Page 68: Status-Indicating Leds

    Chapter 4: System Monitoring Status-indicating LEDs 4.2.1 LED Overview All FRUs (Field Replaceable Units) have status-indicating LEDs that reflect the operational status and integrity. NOTE: The expansion link status is indicated by the LEDs on the JBOD controllers. 4.2.2 LCD Keypad Panel The LCD keypad consists of five (5) buttons, three (3) LEDs, and a 16x2-character LCD screen that provides access to firmware- embedded utility.

  • Page 69: Drive Tray Leds

    Galaxy Raid GHDX4 SAS<>SAS/SATA 12Bay Installation / Hardware Reference Manual Name Color Status ON indicates that power is supplied to the system, and system state is normal. Blue OFF indicates that no power is supplied (Power) to the system or the RAID controller has failed.

  • Page 70: Controller Module Leds

    Chapter 4: System Monitoring OFF indicates that there is no activity on the disk drive. GREEN indicates that the drive bay populated working normally. Green/ Power Status RED indicates that the disk drive has failed, or a connection problem occurred. Drive Tray LED Definitions 4.2.4 Controller Module LEDs...
  • Page 71 Galaxy Raid GHDX4 SAS<>SAS/SATA 12Bay Installation / Hardware Reference Manual Name Color Status Green indicates that a RAID controller is operating healthily. Green/ Ctlr Status Amber indicates that a component failure has occurred, Amber or inappropriate RAID configurations have caused system faults.

  • Page 72: How To Use The Restore Default Button

    Chapter 4: System Monitoring Hst Bsy Green Rapidly Blinking to indicate traffic on the host bus. Rapidly Blinking to indicate traffic on the drive Drv Bsy Green channels. Lit Green to indicate the RAID configuration default has been successfully restored. The LED state will be Restore invalidated after a few seconds.
  • Page 73 Galaxy Raid GHDX4 SAS<>SAS/SATA 12Bay Installation / Hardware Reference Manual Listed below are the necessary procedures that should be completed before using this button: 1. Stop host I/Os. 2. Before pressing this button to restore firmware defaults, it is highly advised to save you current configuration using the “Save NVRAM”...
  • Page 74 Chapter 4: System Monitoring 4.2.4.2 SAS Port LEDs Each controller module houses two (2) SAS 4x wide host ports. Each of these SAS ports has two (2) LEDs for displaying the operating statuses. Name Color Status Steady Green indicates that all 4 PHYs are validly linked to external devices.

  • Page 75: Psu Leds

    Galaxy Raid GHDX4 SAS<>SAS/SATA 12Bay Installation / Hardware Reference Manual 4.2.5 PSU LEDs Each PSU comes with a LED (see the figure below) located near the power switch. This LED indicates the operational status of the PSU. Please refer to the PSU LED definitions shown in the table below. PSU LED Color Status...

  • Page 76: Audible Alarm

    Chapter 4: System Monitoring Cooling Module LEDs and Cooling Fan Locations Color Status Static Red OFF: The cooling fan operates normally. ON: The cooling fan has failed. Cooling Module LED Definitions Audible Alarm 4.3.1 Overview Different environmental operational parameters (like temperature, etc.) have been assigned a range of values between which they can fluctuate.

  • Page 77: Alarm Triggers

    Galaxy Raid GHDX4 SAS<>SAS/SATA 12Bay Installation / Hardware Reference Manual WARNING! If an alarm is triggered it is necessary for you to determine the problem. If the audible alarm is ignored and the problem is not rectified, unexpected damage may occur. 4.3.2 Alarm Triggers If any of the following components fails, the audible alarm will be...

  • Page 78: Chapter 5 System Maintenance

    Chapter 5 System Maintenance 5.1. Overview 5.1.1 Maintenance WARNING! Do not remove a failed component from the system until you have a replacement on hand. If you remove a failed component without replacing it, the internal airflow will be disrupted and the system will overheat.

  • Page 79: General Notes On Component Replacement

    Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual 5.1.2 General Notes on Component Replacement  A RAID controller is replaced when powered down. Other component modules, including the PSU modules (along with the cooling modules within) and drive trays, are hot-swappable and can be replaced while the system is operating.

  • Page 80: Replacing A Controller Module

    Chapter 5: System Maintenance 5.2. Replacing a Controller Module 5.2.1 Overview Two replaceable components are contained in a controller module:  DIMM Module: The DIMM module can be replaced when a DIMM module fails or if a larger capacity DIMM is required. ...
  • Page 81 Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual This function is accessed from Main Menu -> System Functions. Step 3. Power off the system. Power off the system in the way described in Chapter 3. Be sure to flush all cached data before powering off the system.

  • Page 82: Replacing The Controller Module

    Chapter 5: System Maintenance 5.2.4 Replacing the Controller Module If the controller module has failed, replace a failed controller with a replacement from your vendor: Step 1. Remove the failed controller. Step 2. Install a DIMM module on the replacement controller, if it does not come with a DIMM.

  • Page 83: Replacing Or Upgrading Memory Modules

    Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual 5.3. Replacing or Upgrading Memory Modules 5.3.1 Installation Overview  The system comes with a pre-installed 2GB (or above) DDRII DIMM module. The controller supports a memory module up to 4GB in size. If you need a larger DDRII module or the original DIMM module malfunctions in some way, the pre-installed module can be replaced.

  • Page 84: Replacing A Faulty Cbm

    Chapter 5: System Maintenance Removing a DIMM Module Step 5. Insert the replacement module into the DIMM socket. Make sure the white clips of the DIMM socket are in the open positions. Align the DIMM module with the DIMM socket by checking its “keyed” position. Once aligned, gently and firmly push the DIMM module into the socket.

  • Page 85: Bbu Warnings And Precautions

    Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual how long the module has been used. Therefore, a stable power source is important for system operation. The charger circuitry implemented with the controller has failed. There are other conditions that might trigger BBU fault events and the BBU fault LED: 1.

  • Page 86: Replacing A Faulty Bbu

    Chapter 5: System Maintenance 5.4.3 Replacing a Faulty BBU To replace a BBU, please follow these steps: Step 1. Remove controller as previously described. Step 2. Remove the faulty BBU from the chassis. Loosen the captive screw at the end of BBU module. Step 3.

  • Page 87: Replacing A Faulty Flash Backup Module

    Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual NOTE: A replacement BBU takes approximately twelve (12) hours to charge to its full capacity. Reset the system whenever a BBU is replaced or added in order for the replacement module to take effect. The life expectancy of a BBU is three (3) years.

  • Page 88: Replacing A Faulty Psu

    Chapter 5: System Maintenance 5.5. Replacing a Faulty PSU 5.5.1 Notes on PSU Module Maintenance  Redundant, load-sharing PSU modules: The system comes with two (2) fully redundant, hot-swappable PSU modules.  PSU canister: Each PSU module is housed in a robust steel canister, with the power supply converter unit in the front and two juxtaposed cooling fans in the rear section.
  • Page 89 Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual PSU Parts Identification Step 4. Remove the PSU module by pulling the extraction handle down. The extraction handle should gracefully disconnect the PSU from the backplane connectors. Once dislodged, gently pull the PSU module out of the system.

  • Page 90: Cooling Module Maintenance

    Chapter 5: System Maintenance Securing PSU Using the Extraction Handle Step 6. Secure the PSU to the system by fastening the retention screw through the PSU extraction handle. Step 7. Re-connect the power cord that connects the PSU module to the mains.

  • Page 91: Replacing A Cooling Module

    Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual 5.6.2 Replacing a Cooling Module If one of the cooling modules fails, it must be replaced as soon as possible. To replace the cooling modules, follow the steps below: WARNING! The fan replacement process should be completed within five (5) minutes.

  • Page 92: Replacing A Hard Drive

    Chapter 5: System Maintenance 5.7. Replacing a Hard Drive 5.7.1 Hard Drive Maintenance Overview • Hot-swappable drive trays: The drive trays are all hot-swappable. A disk drive failure can be corrected online. • Handles: If a faulty drive is behind either the left- or right-side front handle, unfold the handles to open the front access to the drive trays.
  • Page 93 Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual 5.7.2 Replacing a Hard Drive To replace a hard drive, please follow these steps: WARNING! Hard drives are fragile; therefore, always handle them with extreme care.  Do not drop the hard drive. ...
  • Page 94 Chapter 5: System Maintenance Opening the Front Flap Step 3. Open the tray bezel by pushing the release button. The front bezel will automatically swing open. Opening the Drive Tray Front Bezel Step 4. Remove the drive tray by pulling it one inch away from the drive bay.
  • Page 95 Galaxy Raid GHDX4 SAS<>SAS/ SATA 12Bay Installation / Hardware Reference Manual Step 6. Place the replacement drive into the drive tray, making sure that the interface connector is facing the open side of the drive tray, and the label side facing up. Step 7.
  • Page 96 Chapter 5: System Maintenance If the replaced drive belonged to a logical drive with fault tolerance, e.g., RAID levels 1, 3, 5, or 6, a logical drive rebuild process will automatically begin. You should then verify the beginning of the rebuild process using Galaxy Array Manager or a terminal console.
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  • Page 98: Appendix A Specifications

    Appendix A Specifications Technical Specifications Environmental Specifications 5 to 95% (non condensing – operating and non- Humidity operating) Operating: 0º to 40ºC (35ºC if BBU is applied) Temperature Non-operating: -40º to 60ºC Operating: Sea level to 3660m (12,000 ft.) Altitude Non-operating: Sea level to 12,192m (40,000 ft.) Power Requirements 100VAC @ 6A to 240VAC @ 3A with PFC...
  • Page 99 Galaxy Raid GHDX4 SAS<>SAS/SATA 12Bay Installation / Hardware Reference Manual Certifications Safety UL (60950-1 2’nd) BSMI CNS 14336: 2005 IEC 60950-1, 2’nd Edition GOST-R GOST R 60950-1-2005 EN 55022: 2006/A1:2007 EN 61000-3-2: 2006 EN 61000-3-3: 1995/A1: 2001 /A2: 2005 EN 55024: 1998/A1: 2001/A2: 2003 BSMI (CNS 13438) FCC (FCC Part 15,subpart B ) Certificates...

  • Page 100: Controller Specifications

    Appendix A: Specifications Non- 0.5oct/min, 5 to 500Hz, sinewave, 1.0G operating Warning Alarms • Audible alarms • System LEDs • Galaxy Array Manager management suite • LCD screen • RS-232C terminal • Event notifications sent over email, fax, LAN broadcast, SNMP traps, MSN messenger, SMS short messages Controller Specifications Configuration...

  • Page 101: Power Supply Specifications

    Galaxy Raid GHDX4 SAS<>SAS/SATA 12Bay Installation / Hardware Reference Manual Architecture Specification 2x RISC-based CPUs Host Channel Chip PMC chipsets Controllers DIMM Slot For one 240-pin DDRII SDRAM module ASIC ASIC667 64-bit chipset Flash ROM 64Mbit (8MB) Hardware XOR For event messages with time record and task Real-time Clock scheduling Power Supply Specifications...

  • Page 102: Raid Management

    Appendix A: Specifications RAID Management Specification • Text-based firmware-embedded utility over RS-232C through a DB-9 male to DB-9 female serial cable • LCD keypad panel • The Galaxy Array Manager program using Configuration the management port (10/100BaseT) or in- band connection over host links. •...
  • Page 103 Galaxy Raid GHDX4 SAS<>SAS/SATA 12Bay Installation / Hardware Reference Manual Manual Clone of Suspected Failed Drive Concurrent Rebuild on Multiple Drives in a RAID (0 + 1) or RAID6 Logical Drive Firmware applies conservative write- Event-triggered operation through operation in the event of module failures, and raises fan rotation speed.

  • Page 104: Sas Connector Pinouts

    Appendix B Pinouts SAS Connector Pinouts The Mini SAS host ports comply with SFF-8088 specification. Mini SAS SFF-8088 Connector Description Description RX0+ TX0+ RX0- TX0- RX1+ TX1+ RX1- TX1- RX2+ TX2+ RX2- TX2- RX3+ TX3+ RX3- TX3- SAS Port Pinout Definitions...

  • Page 105: Com1 Serial Port Cable

    Galaxy Raid GHDX4 SAS<>SAS/SATA 12Bay Installation / Hardware Reference Manual COM1 Serial Port Cable The COM 1 Cable is used to connect a PC running terminal emulation program. COM1 Serial Port Cable Pinouts P2 & P3 Pin Pin Name Number P1 Pin Number Pin Name DTR (Shorted)

  • Page 106: Pinouts

    Appendix B: Pinouts Ethernet Port Pinouts Ethernet Port Pinouts Pin Name Pin Name LAN_TXP LAN_TXN LAN_RXN LAN_RXP Ethernet Port Pinout Definitions Power Connectors IEC-type receptacle.
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  • Page 108 Rorke Data, An Avnet Company www.rorke.com 7626 Golden Triangle Drive, Eden Prairie, MN 55344, USA » Toll Free 1.800.328.8147 » Phone 1.952.829.0300 » Fax 1.952.829.0988...

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