Rorke Data Galaxy Raid GALHDX-7370S-8U4D Installation And Hardware Reference Manual

8 bay scsi u320 to sata-ii raid subsystem
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Galaxy Raid
Model GALHDX-7370S-8U4D
8 bay SCSI U320 to SATA-II RAID Subsystem
Galaxy Raid
Model GALHDX-7370S-8U4D
12 bay SCSI U320 to SATA-II RAID Subsystem
Installation and Hardware
Reference Manual
Version 060107

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Summary of Contents for Rorke Data Galaxy Raid GALHDX-7370S-8U4D

  • Page 1 Galaxy Raid Model GALHDX-7370S-8U4D 8 bay SCSI U320 to SATA-II RAID Subsystem Galaxy Raid Model GALHDX-7370S-8U4D 12 bay SCSI U320 to SATA-II RAID Subsystem Installation and Hardware Reference Manual Version 060107...
  • Page 2: Contact Information

    Galaxy GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Contact Information Americas Rorke Data Inc 7626 Golden Triangle Drive Eden Prairie, MN 55344 Tel: +1-800 328 8147 Fax: +1-952 829 0988 sales@rorke.com techsupport@rorke.com http://www.rorke.com...
  • Page 3 Rorke Data , Inc. Disclaimer Rorke Data makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
  • Page 4: Warnings And Certifications

    Galaxy GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Warnings and Certifications Restricted Access Location: This equipment is intended to be installed in a RESTRICTED ACCESS LOCATION only. Electric Shock Warning! To Prevent Electric Shock: Access to this equipment is granted only to trained operators and service personnel who have been instructed of and fully understand the possible hazardous conditions and the consequences of accessing non-field- serviceable units.
  • Page 5 Galaxy GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual A shielded power cord is required in order to meet FCC emission limits and also to prevent interference to nearby radio and television reception. Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
  • Page 6: Table Of Contents

    Galaxy GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Table of Contents ........................ONTACT NFORMATION ..........E ARNINGS AND ERTIFICATIONS RROR OOKMARK NOT DEFINED ........................AFETY RECAUTIONS Precautions and Instructions......................ix ESD Precautions..........................ix ......................... BOUT ANUAL ? ....................HOULD ANUAL Related Documentation ........................x Conventions............................
  • Page 7 Galaxy GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual 2.6.1 Pre-installed Components....................2-7 2.6.2 Uninstalled Components...................... 2-7 ........................2-7 ACKMOUNTING 2.7.1 Considerations for Installation Site and Chassis..............2-7 2.7.2 Mounting Holes Positions....................2-8 BBU I ......................2-9 NSTALLATION 2.8.1 BBU Module Installation Overview ..................2-9 2.8.2 Installation Procedure ......................
  • Page 8 Galaxy GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual 5.3.3 DIMM Module Installation....................5-6 BBU....................5-8 EPLACING A AULTY PSU M ..................5-9 EPLACING A AILED ODULE 5.5.1 Notes on PSU Module Maintenance..................5-9 5.5.2 Replacing the PSU Module ....................5-9 ..............5-12 EPLACING A AILED OOLING...
  • Page 9: Safety Precautions

    Galaxy GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Safety Precautions Precautions and Instructions • Prior to powering on the subsystem, ensure that the correct power range is being used. • The Galaxy subsystems come with eight (8) or twelve (12) drive bays. Leaving any of these drive bays empty will seriously affect the efficiency of the airflow within the enclosure, and will consequently lead to the system overheating, which can cause irreparable damage.
  • Page 10: About This Manual

    Galaxy GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual About This Manual This manual: • Introduces the Galaxy GALHDX-7370S-8+12U4D RAID Subsystems. • Describes all the active components in the subsystem. • Provides recommendations and details about the hardware installation process. • Briefly describes how to monitor the subsystem. •...
  • Page 11 Galaxy GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Important Messages Important messages appear where mishandling of components is possible or when work orders can be misunderstood. These messages also provide vital information associated with other aspects of system operation. The word “important” is written as “IMPORTANT,”...
  • Page 12 Galaxy GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Software and Firmware Updates Please contact tech support for the latest software or firmware updates. Note that the firmware version installed on your system should provide the complete functionality listed in the specification sheet/user’s manual. We provide special revisions for various application purposes.
  • Page 13: Chapter 1 Introduction

    Chapter 1 Introduction 1.1 Product Overview 1.1.1 Introduction This hardware manual briefly introduces the Galaxy RAID serial ATA (SATA) RAID subsystem series. The SATA-based RAID subsystems come with two 320MB/second SCSI (SCSI-320) host channels and provide RAID protection to the data stored in the eight (8) or twelve (12) hot-swappable, SATA-II hard drives.
  • Page 14: Model Variations

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual 1.1.2 Model Variations There are two available models in the 2U version of the new SATAII Galaxy RAID subsystem series. Below is a comparison chart listing major components of the two models. For specific Model and component chart, refer to Appendix B. 12 Bay 8 Bay Number of Drive Bays...
  • Page 15 Chapter 1: Introduction Figure 1-3: Locations of Key Components in a 12-bay Model Figure 1-4: Locations of Key Components in an 8-bay Model CAUTION! When working with the subsystem, it is important to use tools with extreme care. Do not place tools or other items on top of the enclosure to help avoid damaging the outward appearance of chassis.
  • Page 16: Physical Dimensions

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual 1.1.3.2 Physical Dimensions The subsystems come in a standard 2U, 19” chassis with the following dimensions: • Measured with forearm handles: 482mm x 88mm x 505mm (width x height x depth) • Measured without forearm handles: 446mm x 88mm x 490mm (width x height x depth) NOTE:...
  • Page 17: Hard Drive Numbering

    Chapter 1: Introduction • Drive bays with drive tray canisters: The drive bays are used to house the subsystem hard drives. The contains 12 drive bays while GALHDX-7370S-12U4D the GALHDX-7370S-8U4D contains 8 drive bays with a blank plate covering the lower part of the front panel.
  • Page 18 Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Figure 1-9: Rear View – 12 Bay Subsystem Figure 1-10: Rear View – 8 Bay Subsystem The rear panels shown above are designed to accommodate the following components: • RAID controller module: The controller module contains a controller main board and a pre-installed DDR DIMM module.
  • Page 19: Backplane Board

    Chapter 1: Introduction 1.1.3.6 Backplane Board An integrated backplane board separates the front and rear sections of the subsystems. The PCB board provides traces for logic level signal traces and low voltage power paths. It contains no user-serviceable components. 1.2 Subsystem Components All the active components on the subsystems can be accessed through either the front or rear panel.
  • Page 20: Drive Trays

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Figure 1-13: Closing the Front Handles 1.2.2 Drive Trays The subsystems come with 12 or 8 drive trays (see Figure 1-14) designed to accommodate separately purchased standard 1-inch pitch, 3.5-inch disk drives. The drive bays are accessed from the enclosure front.
  • Page 21: Controller Module Interfaces

    Chapter 1: Introduction WARNING! Although the RAID controller can be removed, the only time you should touch the controller itself is to replace the memory module or to install the memory module. The RAID controller is built of sensitive components and unnecessary tampering can damage the controller.
  • Page 22: Com Port

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual • COM Port All controller modules come with one RS-232C (audio jack) serial port. The serial port is used for local access to the system-embedded configuration utility over the included serial port cable. DIMM Module The controller module comes with a preinstalled 256MB capacity or above DDR RAM DIMM module and can support a larger capacity up to 2GB.
  • Page 23: Power Supply Units

    Chapter 1: Introduction 1.2.5 Power Supply Units The SATA-based Galaxy RAID subsystems are equipped with two (2) redundant, hot-swappable, 2U, 350W power supply unit (PSUs) modules. The PSU is permanently mounted into a 2U high (dual-level) bracket especially designed to house both the PSU and a cooling module mounted underneath.
  • Page 24: Cooling Fan Modules

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual 1.2.6 Cooling Fan Modules The SATA-based Galaxy RAID subsystems are equipped with two (the 8-bay model) or three (the 12-bay model), 1U single-fan, redundant, hot-swappable cooling modules shown in . One 9.7cm fan is housed in each cooling module. Figure 1-18 These modules have been designed to generate a cooling flow from the front to the rear of the subsystem to extract the heat generated by the SATA hard drives.
  • Page 25: Subsystem Monitoring

    Chapter 1: Introduction notification and the other triggering higher fan rotation speed. The preset value for event notification can be changed using the firmware-embedded configuration utility, while the fan speed trigger is not a user’s option. Please refer to the Generic Operation Manual for the options with event notification values.
  • Page 26: Audible Alarms

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual the Internet. The manager communicates with the array via the connection of the existing host interface or Ethernet link to the RJ-45 LAN port. 1.3.4 Audible Alarms The subsystems come with audible alarms that are triggered when certain active components fail or when certain (controller or subsystem) thresholds are exceeded.
  • Page 27 Chapter 1: Introduction swapped when a replacement is available. If a failed component is removed but not replaced, permanent damage to the subsystem can result. Hot-Swappable Components...
  • Page 28 Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Hot-Swappable Components 1-16...
  • Page 29: Chapter 2 Hardware Installation

    Chapter 2 Hardware Installation 2.1 Introduction This chapter gives detailed instructions on how to install the subsystem. When installing the subsystem, it is necessary to mount the chassis into a rack or cabinet and to install hard drives and drive trays. Installation into a rack or cabinet should occur before the hard drives or drive trays are installed into the subsystem.
  • Page 30: Safety Precautions

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual (2). One (1) audio-jack-to-DB9 cable is provided to facilitate the connection of the COM1 port for local terminal emulation access to the array. (3). Two (2) power cords are provided for the power connections to the power sources.
  • Page 31: Static-Free Installation

    Chapter 2: Installation 7. Always secure every enclosure module by its retaining screws or make sure it is held in place by its latches. 8. Always make sure the subsystem has a safe electrical earth connection via power cords or chassis ground by the rack cabinet. 9.
  • Page 32: General Installation Procedure

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual • Always dispose of discharged or used batteries in an ecologically responsible manner. Dispose used BBUs at authorized battery disposal sites only. • Do not use nor leave the BBU near a heat source or direct sunlight. Heat can melt the insulation and damage other safety features of battery cells, possibly leading it to acid leak and result in flames or explosion.
  • Page 33: Installation Procedure Flowchart

    Chapter 2: Installation Step 3. Rack/Cabinet installation: If the subsystem is going to be installed in a rack or cabinet, it should be installed prior to installing the hard drives. Installing the subsystem into a rack or cabinet requires at least two (2) people.
  • Page 34: Unpacking The Subsystem

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Figure 2-1: Installation Procedure Flowchart 2.5 Unpacking the Subsystem Use the unpacking checklist in your package to check packing contents. Carefully check the items contained in each box before proceeding with installation. Each packed box is separated into the upper and lower levels.
  • Page 35: Installation Overview

    Chapter 2: Installation 2.6 Installation Overview 2.6.1 Pre-installed Components The following components have been pre-installed in the GALAXY RAID subsystem and therefore do not need to be installed. • 2 - PSU modules • Cooling fan modules: 3 for 12 drive bays, or 2 for 8 drive bays •...
  • Page 36: Considerations For Installation Site And Chassis

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual 2.7.1 Considerations for Installation Site and Chassis • Make sure you have an appropriate site location and cables prepared with adequate lengths to connect to main power and other devices. • At least two people will be required to install the chassis. Disk drives should only be installed after the chassis is properly mounted.
  • Page 37: Bbu Installation

    Chapter 2: Installation WARNING: DO NOT USE ONLY THE FRONT EAR HOLES TO MOUNT THE GALAXY. DATA LOSS OR CORUPTION MAY OCCUR. Figure 2-3: Front Ear Holes 2.8 BBU Installation 2.8.1 BBU Module Installation Overview The BBU module is an optional item that can sustain cached data in the event of a power outage or in the unlikely event that both PSUs have failed.
  • Page 38 Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Figure 2-3: Removing the BBU Slot Dummy Plate Step 3. Install the BBU module. Align the BBU module with the BBU module slot and gently insert the BBU module until the back of the BBU module reaches the end of the slot.
  • Page 39: Hard Drive Installation

    Chapter 2: Installation 2.9 Hard Drive Installation NOTE: Your Galaxy RAID drives and drive trays have been pre-integrated for you and only need to be inserted into the RAID enclosure. The following procedures are used by integration to accomplish this process.. WARNING! 1.
  • Page 40: Drive Installation

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual 2.9.2 Drive Installation Step 1. Place the SATA hard drive into the drive tray (as shown in Figure 2-4) making sure that the hard drive is oriented in such a way that the drive’s SATA connector is facing the back of the drive tray.
  • Page 41 Chapter 2: Installation Figure 2-5: Front View of an Individual Drive Tray Step 2. Open the front flap on the drive tray. (See Figure 2-6). To open the flap, push the release button (shown in Figure 2-7) on the front bezel. The front flap will open in an upward direction.
  • Page 42 Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Step 5. Lock the flap into place by turning the key-lock until the groove on its face is pointing down (vertical orientation). (See Figure 2-8) Figure 2-8: Drive Tray Key-lock Rotation Step 6. Once all drive trays are installed, the RAID subsystem will poll the drive channels and recognize the drives and scan them in automatically.
  • Page 43 Chapter 2: Installation 2-15...
  • Page 44: Chapter 3 System Monitoring

    Chapter 3 System Monitoring This chapter provides information on how to monitor the 8 bay and 12 bay SCSI <> SATA RAID subsystems. 3.1 Subsystem Monitoring Overview Both the Galaxy RAID 8 BAY and 12 BAY subsystems are equipped with a variety of self-monitoring features that help to keep subsystem managers informed of the subsystem operational status.
  • Page 45 Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Configuration Client functionality are given in the RAIDWatch User’s Manual. • LEDs: Device-status-indicating LEDs are placed on all of the subsystems’ active components. These LEDs inform you of the integrity of a given component or a given link.
  • Page 46: Status-Indicating Leds

    Chapter 3: Monitoring 3.2 Status-indicating LEDs 3.2.1 Brief Overview of the LEDs The following devices come with LEDs that inform subsystem managers about the operational status of the component on which they are mounted. The Galaxy RAID subsystems feature status-indicating LEDs distributed over the active components in the following ways: Component LED(s) per Unit...
  • Page 47: Ethernet Port Leds

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual ON: Indicates controller is active and Controller Green operating normally. Ready FLASHING: Indicates controller initialization is taking place. OFF: Controller is not ready for operation. Hst_Bsy Green FLASHING: Activities on the host ports. (Host Ports OFF: No activities on the host ports.
  • Page 48: Lcd Keypad Panel

    Chapter 3: Monitoring Name Color Status Link Status Green ON: Indicates a valid connection to network LAN Activity Green BLINKING: Indicates active transmissions Table 3-3: Ethernet Port LED Definitions 3.2.4 LCD Keypad Panel The LCD panel located on the front aluminum foldable handle comes with three status LEDs.
  • Page 49: Drive Tray Leds

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual 3.2.5 Drive Tray LEDs Two LED indicators are located on the right side of each drive tray. (See Figure 3- 4) Refer to Table 3- 5 for LED definitions. When notified by a drive failure message, you should check the drive tray indicators to find the correct location of the failed drive.
  • Page 50: Bbu Module Led

    Chapter 3: Monitoring 3.2.6 BBU Module LED The BBU module has an LED on its faceplate. (See Figure 3-5) The function is the same as the fifth LED on the controller module. The LED is off when the BBU is functioning normally and is able to sustain the cache memory.
  • Page 51: Audible Alarm

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Figure 3-7: Cooling Fan Module LED Status The cooling fan module is operating normally. The cooling fan module has failed and must be replaced. Table 3-7: Cooling Fan Module LED Definitions The subsystem has a novel approach to stabilizing the temperature within the subsystem: When the sensors within the enclosure detect critical working conditions, such as high ambient temperature or the failure of any cooling or PSU module, the system will turn the cooling fans to high speed to extract more heat.
  • Page 52: Default Threshold Values

    Chapter 3: Monitoring 3.3.1 Default Threshold Values NOTE: The threshold values listed below are used to trigger a warning event and sound the alarm. A different value set is reserved for triggering the cooling fans to operate at a high rotation speed. The fan speed value set is not user-configurable. Table 3-8 shows the default threshold values for the subsystem.
  • Page 53: I 2 C Monitoring

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual 3.4 I C Monitoring Module presence detection and the general working status of cooling fan and other modules are monitored through an I C serial bus. If any of these modules fails, the failure will be detected and you will be notified via the various methods described above.
  • Page 54: Chapter 4 System Connection And Operation

    Chapter 4: Connection and Operation Chapter 4 System Connection and Operation This chapter introduces sample topologies, configuration options and server connections for the Galaxy RAID subsystems and discusses both the power on and power off procedures. 4.1 SCSI Connection Overview Galaxy RAID GALHDX-7370S-8U4D...
  • Page 55: Scsi Termination

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Figure 4- 1: SCSI Connectors on the Controller Rear Panel 4.1.3 SCSI Termination SCSI termination requires that the last device on the SCSI bus is terminated. If the last device is not terminated, or if devices other than the last are terminated, erratic SCSI bus performance may occur.
  • Page 56 Chapter 4: Connection and Operation Figure 4- 2: Single Host Connection: Correct Connection Figure 4- 3: Dual-Host Connection: Incorrect Connection A server is connected to one of the host ports. The “IN” and “OUT” ports are separately There is no need for further termination connected to a server and a cascaded enclosure.
  • Page 57: Using The Lcd Keypad Panel

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Using the LCD Keypad Panel Figure - 5: LCD Keypad Navigation Flow Configuration over Hyper Terminal Figure - 6: The Terminator Option on Terminal Screen Select from Main Menu, “View and Edit Channels,” press [ENTER] on a channel you wish to change its termination mode, and select “SCSI Terminator”...
  • Page 58: Via Raidwatch Gui

    Chapter 4: Connection and Operation Via RAIDWatch GUI Figure 7: The Terminator Option in RAIDWatch Screen Select from RAIDWatch’s navigation tree, “Configuration,” “Channel,” and click on a channel (host) you wish to change its termination mode, and click on one of the check circles besides “Termination.”...
  • Page 59: Host Connection Topology

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual 4.2 Host Connection Topology 4.2.1 Single Host Figure 4-8: Single SCSI Controller Connected to a Single Host Computer In the example shown in Figure 4-8, the SCSI ports are connected to two adapters on a host computer to provide path redundancy.
  • Page 60: Dual Hosts

    Chapter 4: Connection and Operation 4.2.2 Dual Hosts Figure 4- 9: Cascaded Subsystems Connected to Two Host Computers In the example shown in Figure 4- 9, the SCSI ports are connected to different host computers. This provides both path and host computer redundancy. If one of the host channels becomes disconnected, or if the cable connecting one of the host ports to the host computer is damaged, the second path can transmit data from the subsystem to one of the host computers.
  • Page 61: Power On Sequence

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Hard drives: Hard drives have been correctly installed on the drive trays. Drive trays: ALL the drive trays, whether or not they have a hard drive, have been installed into the subsystem. Cable connections: The host ports on the subsystem have been correctly connected to host computer(s).
  • Page 62: Power On Status Check

    Chapter 4: Connection and Operation Figure 4- 10: Subsystem Power Switches CAUTION! Although the PSUs are redundant and a single PSU can provide sufficient power to the system, it is advisable to turn both the power switches on. If only one PSU is operating and fails, the whole system will crash.
  • Page 63: Lcd Screen

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual 4.3.5 LCD Screen When powering on the subsystem, the following messages should appear on the front panel LCD screen. Wait for the front panel LCD to show “READY” or “No Host LUN” before the host boots up. Refer to Figure 4- 11 on how to read the screens. Model Name GALAXYHD Ready...
  • Page 64: Power Off Procedure

    Chapter 4: Connection and Operation 4.4 Power Off Procedure If you wish to power down the subsystem, please follow these steps: NOTE: If you wish to power down the subsystem, please ensure that no time-consuming processes, like “Regenerate Logical Drive Parity” or a “Media Scan,” are taking place.
  • Page 65 Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Power Off Procedure 4-12...
  • Page 66: Overview

    Chapter 5 System Maintenance 5.1 Overview 5.1.1 About Subsystem Maintenance Constant monitoring and maintenance of your SATA-based subsystems will minimize the chance of system downtime and preserve the working integrity of the system for a longer period of time. If any of the subsystem plug-in modules fails, they must be replaced as soon as possible.
  • Page 67: Replacing Controller Module Components

    Galaxy Raid GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual • Qualified engineers who are familiar with the subsystem should be the only ones who make component replacements. If you are not familiar with the subsystems and not familiar with RAID subsystem maintenance in general, it is strongly advised that you refer subsystem maintenance to a suitably qualified maintenance engineer.
  • Page 68: Notes On Controller Module Maintenance

    Chapter 5: System Maintenance 5.2.2 Notes on Controller Module Maintenance • The controller module contains a DIMM module. It is not recommended to re- use the DIMM module extracted from a failed controller unless you have a similar RAID subsystem that can be used to test the module. You can contact your vendor for sending the failed controller in for repair.
  • Page 69: Replacing The Controller Module

    Galaxy Raid GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Figure 5- 1: Loosen Controller Module Retention Screws Step 5. Pull the controller module out: Once the retention screws have been removed; gently pull the controller module out of the subsystem chassis. 5.2.4 Replacing the Controller Module Step 1.
  • Page 70: Replacing Or Upgrading Memory Modules

    Chapter 5: System Maintenance 5.3 Replacing or Upgrading Memory Modules 5.3.1 Memory Module Installation Overview The subsystems come with a pre-installed 256MB (or above) DDR RAM DIMM module on the controller. The controller supports one memory module for the capacity up to 1GB. If a DDR RAM DIMM modules with a different size is preferred or the original memory module has failed in some way, the pre- installed module must be removed and replaced by a new one.
  • Page 71: Dimm Module Installation

    Galaxy Raid GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual 5.3.3 DIMM Module Installation WARNING! The pre-installed modules must be removed prior to installing new memory modules. Do this with care. Sensitive components can be damaged during the process. If a DIMM module fails or a DIMM module with a higher memory capacity is required, the DIMM module must be replaced.
  • Page 72 Chapter 5: System Maintenance Figure -3: Insert the DIMM Module Step 5. Reinstall the controller module. After the DIMM module has been properly installed, the controller module must be reinstalled. To do this, align the controller module with the controller module bay. Then gently push the controller module in the controller bay.
  • Page 73: Replacing A Faulty Bbu

    Galaxy Raid GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual 5.4 Replacing a Faulty BBU IMPORTANT! The BBU is hot-swappable, can be replaced while the subsystem is running. However, a new module will only be recognized after a subsystem reset. Carefully select the time when the reset will be made in order to minimize the overall disruption to service.
  • Page 74: Replacing A Failed Psu Module

    Chapter 5: System Maintenance Step 4. Once the new BBU module is correctly installed into the subsystem, the LED should start flashing, indicates the BBU is being charged. When the BBU is fully charged, the LED will go off. 5.5 Replacing a Failed PSU Module 5.5.1 Notes on PSU Module Maintenance •...
  • Page 75 Galaxy Raid GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Step 3. Remove the retention screw: After the power cable has been removed from the power connector, remove the retention screw at the upper right side of the PSU rear-end panel. (See Figure 5- 7) The screw is located below the extraction lever, beside the LED indicator, and can be hidden from sight.
  • Page 76 Chapter 5: System Maintenance Figure 5- 8: Dislodging the PSU Step 5. Remove the cooling module: To do this, push the clips on either side of the module rear panel together. Then gently pull the cooling module out of the lower level of the PSU bracket. (See Figure 5- Figure 5-9: Remove the Cooling Module Step 6.
  • Page 77: Replacing A Failed Cooling Fan Module

    Galaxy Raid GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual enclosure’s rear panel. To firmly secure the PSUs into place, reinsert the retention screw. Step 9. Reconnect the power cord and turn the power on: Plug the power cord into the socket on the PSU module and turn the PSU module power switch on.
  • Page 78: Drive Tray Maintenance

    Chapter 5: System Maintenance Step 1. To remove the cooling fan module: Squeeze both side latches towards the center of the cooling fan module and gently withdraw the cooling fan module from the subsystem by gently pulling on the silver handle at the bottom. (See Figure 5- 10). Release the module using the latches Figure 5- 10: Removing the Cooling Fan Module...
  • Page 79 Galaxy Raid GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Figure 5- 11: Forearm Handle Locking Mechanism Front flap mechanism: Do not leave a drive tray’s front flap open. The front flap and its key-lock secure a drive tray to chassis slot. A disk drive operating with the half-open front bezel may result in signal glitches and Data Compare Errors might ensue.
  • Page 80: Replacing A Failed Hard Drive

    Chapter 5: System Maintenance 5.7.2 Replacing a Failed Hard Drive To replace a hard drive, please follow these steps: WARNING! Hard drives are fragile. Please always handle hard drives with extreme care. Do not drop the hard drives; always be slow, gentle and careful when handling a hard drive.
  • Page 81 Galaxy Raid GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Figure 5-13: Drive Tray Key-Lock Rotation Step 4. Remove the drive tray along with the hard drive in it. Once the drive tray is dislodged from the chassis, gently and carefully withdraw the drive tray from the chassis. Step 5.
  • Page 82: Appendix A Subsystem Specifications

    Appendix A Subsystem Specifications A.1 Technical Specifications Environmental Specifications Humidity 5 to 95% (non condensing – operating and non-operating) Operating: 0º to 40ºC Temperature Non-operating: -40º to 60ºC Sea level to 12,000ft – operating Altitude Sea level to 20,000ft – non-operating Power Requirements 115VAC @ 6A Input Voltage...
  • Page 83: Vibration

    Galaxy Raid GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual System Weight Net weight: 23.5kg Gross weight: 25.0kg (without disk drives) EMI/EMC • FCC Class-B • Safety Requirements • • Shock Half-sine Operating: 5G peak, 11ms duration Non-operating: 15G, 11ms, half-sine Vibration 0.5oct/min Operating 0.5oct/min...
  • Page 84: Controller Specifications

    Appendix A: Subsystem Features A.2 Controller Specifications A.2.1 Configuration Specification 0, 1(0 + 1), 3, 5, 10, 30, 50, JBOD, and non-RAID disk RAID Levels spanning Host OS Host OS independent; supports all major platforms Compatibility 2 SCSI-320 channels via 2 dual-stacked VHDCI Host Interface connectors Host Channels...
  • Page 85: Drive Tray Specifications

    Galaxy Raid GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual A.3 Drive Tray Specifications Specification Height 28mm Width 110mm Depth 218.92mm Key Lock A.4 Power Supply Specifications Specification Nominal Power 350W DC Output 12.0V: 25A 5.0V: 25A 3.3V: 20A Input Frequency 47 to 63Hz AC Input 115VAC @ 6A or 240VAC @ 3A with PFC Power Factor...
  • Page 86: Raid Management

    Appendix A: Subsystem Features A.6 RAID Management Specification • LCD keypad panel • Text-based firmware-embedded utility over RS- 232C connection through the included audio jack- Configuration to-DB-9 serial cable • The RAIDWatch Manager program using Ethernet connection Performance Monitoring Remote Control and Monitoring Yes (via RAIDWatch’s sub-modules, Configuration Event Notification...
  • Page 87 Galaxy Raid GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Concurrent rebuild on Multiple Drives in a RAID (0 + 1) Logical Drive Salvage the 2 Temporarily Failed Drive in a RAID 1, 3 or 5 Logical Drive Salvage the 1 Temporarily Failed Drive in a RAID 0 Logical Drive Fault Tolerance Management...
  • Page 88: Appendix B Spare Parts And Accessories

    Appendix B Spare Parts and Accessories B.1 Spare Parts B.1.1 Spare Parts Overview Except the RAID controller module, all the active components in the subsystems can be replaced while the system is running. If any of these components fails then it can, if configured in a fully redundant mode, be hot-swapped.
  • Page 89: Controller Modules

    Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual B.1.3 Controller Modules Model Name Description GHDX8-7370S-U320 SCSI-to-SATA RAID controller module, 2 x SCSI-320 host channels, 8 x SATA II drive channels. GHDX12-7370S-U320 SCSI-to-SATA RAID controller module, 2 x SCSI-320 host channels, 12 x SATA II drive channels.
  • Page 90: Accessories And Optional Items

    Appendix B: Spare Parts and Accessories B.2 Accessories and Optional Items B.2.1 Accessories Overview A number of accessory items are available for the Galaxy RAID subsystem. Some of these accessory items come with the subsystem; but if damaged or if more accessory items are needed, they can be ordered separately.
  • Page 91 Galaxy RAID GALHDX-7370S-8+12U4D Installation and Hardware Reference Manual Spare Parts and Accessories...
  • Page 92: Appendix C Pinouts

    Appendix C Pinouts C.1. SCSI Port: VHDCI Connector Pinouts The SCSI port connector pinouts comply with specifications in T10 Working Draft, Project 1365D, SCSI Parallel Interface-4. * NC = No Connection, * GND = Ground, * TPWR = Terminator Power Name Name SD12+...
  • Page 93: Com1 Cable: Db9 And Audio Jack Pinouts

    Galaxy RAID GALHDX-7370S-8+12U4D0607 Installation and Hardware Reference Manual SSEL+ SSEL- SC_D+ SC_D- SREQ+ SREQ- SI_O+ SI_O- SD8+ SD8- SD9+ SD9- SD10+ SD10- SD11+ SD11- C.2. COM1 Cable: DB9 and Audio Jack Pinouts Figure C-1: Serial Port Cable CN1 and CN2 Connectors COM 1 Cable: C onnects a PC running a terminal emulation program CN1 Pin Number...
  • Page 94: Gal-9011 Null Modem

    Appendix C Pinouts NOTE: A null modem is used for wire-swap and is necessary for connecting in between COM1CN2 and a PC serial port. C.3. GAL-9011 Null Modem Swap Pin 2 and Pin 3 Swap Pin 4 and Pin 6 Swap Pin 7 and Pin 8 Table C-2: Null Modem Pinouts C.4.
  • Page 95 Galaxy RAID GALHDX-7370S-8+12U4D0607 Installation and Hardware Reference Manual This page is intentionally left blank. Main Power...
  • Page 96 Appendix C Pinouts Main Power Main Power...

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