Single-Slot Usb Docking Cradle Troubleshooting; Table 8-2 Troubleshooting The Single-Slot Usb Docking Cradle - Motorola ET1 User Manual

ET1 Enterprise Tablet User Guide

8.4.2 Single-slot USB Docking Cradle Troubleshooting

Table 8-2 Troubleshooting the Single-slot USB Docking Cradle

Problem
ET1 battery is not
charging.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
8-8
Cause Solution
ET1 was Ensure cradle is receiving power. Ensure ET1 is seated correctly.
removed from Confirm the battery is charging. The battery fully charges in less
cradle or cradle than six hours.
was unplugged
from AC power
too soon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The ET1 is not Remove and re-insert the ET1 into the cradle, ensuring it is firmly
fully seated in seated.
the cradle.
Extreme battery Battery does not charge if ambient temperature is below 0 °C (32
temperature. °F) or above 40 °C (104 °F).
ET1 removed Replace ET1 in cradle and retransmit.
from cradle dur-
ing communica-
tions.
Communication Perform setup as described in the ET1 Enterprise Tablet Integrator
software is Guide.
not installed
or configured
properly.
MN000022A01 - May 2013