Troubleshooting - Motorola Droid Xyboard 8.2 User Manual

Troubleshooting

Force a reboot
In the unlikely event that your tablet becomes
unresponsive, try a forced reboot: Press and hold both
Power/Sleep and the down volume key for more
than 12 seconds.
Reset your tablet
If you want to clear your tablet, or if you forget your
PIN Password
unlock or
to restore your tablet to its factory settings.
Tip: If you forget your unlock
Protect" on page 32.
Warning: The following procedure deletes all of your
data on the tablet. This includes pictures, videos,
documents, and other files that you have not backed up
online or on a PC.
1 Turn off your tablet (if necessary, force a reboot).
2 Press and hold both volume keys while you press
Power/Sleep . Your tablet should show the Boot
Mode menu.
Press the volume down key to scroll to Recovery
mode, then press the volume up key to activate it.
36 Troubleshooting
, you can do a factory data reset
Pattern
, see "Quick start:
3 When you see the Android logo, press both volume
keys at the same time. Your tablet should show the
Recovery screen.
a Press the volume down key to scroll to the
factory reset option, then press
Power/Sleep
b Press the volume down key to scroll to the Yes
confirmation, then press Power/Sleep
activate it.
Service & repairs
If you have questions or need assistance, go to
http://www.motorola.com/support, where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
to activate it.
to