Procom SSU320RHN-GB Owner's Manual page 18

OBSERVED PROBLEM
ODS/pilot has flame but burner does
not light
Delayed ignition at burner
Burner backfiring during combustion
Slight smoke or odor during initial op -
eration
Dark residue on logs or inside of fire -
place
Heater produces a clicking/ticking
noise just after burner is lit or shut off
White powder residue forming within
burner box or on adjacent walls or
furniture
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Burner injector clogged
2. Inlet gas pressure is too low
3. Thermocouple leads disconnected or
improperly connected
4. Batteries weak
1. Manifold pressure is too low
2. Burner parts or injector clogged
1. Damaged burner injector
2. Excessive supply pressure damaged
regulator
1. Residues from manufacturing pro -
cesses
2. Not enough air
3. Excessive supply pressure damaged
regulator
1. Improper log placement
2. Air holes at burner inlet blocked
3. Burner flame holes blocked
1. Metal expanding while heating or
contracting while cooling
1. Heated vapors from furniture polish,
wax, carpet cleaners, etc. turn into
white powder residue
18
REMEDY
1. Clean burner ( see Cleaning and
Maintenance , page 14) or replace
burner injector
2. Contact local gas company
3. Reconnect leads ( see wiring dia -
gram )
4. Replace batteries
1. Contact local gas company
2. Clean burner (see Cleaning and
Maintenance, page 14)
1. Clean burner injector ( see Cleaning
and Maintenance , page 14)
2. Replace gas regulator
1. Problem will stop after a few hours
of operation.
2. Check burner for dirt and debris. If
found, clean burner. ( See Cleaning
and Maintenance , page 14)
3. Replace gas regulator
1. Properly locate logs ( see Log Place -
ment , page 10)
2. Clean out air holes at burner inlet
Periodically repeat as needed
3. Remove blockage.
1. This is common with most heaters.
If noise is excessive, contact qualified
service technician.
1. Turn heater off when using furniture
polish, wax, carpet cleaner, or similar
products