Call Soft Key Options - Avaya 1408 User Manual

2.2 Call Soft Key Options

When making, answering and during a call, a >> double-arrow soft key appears on the display, it indicates that there are
additional options that you can access. The options will vary according to the type of call and system features available to
you.
· Account
Enter an account code to associate with the call.
· Answer
Answer a page call, turning it into a normal call.
· AutCB
Set an automatic callback on the user that you have called but who has not answered. When they next end a call,
the telephone system will call you and when answered, will automatically make a call to the user.
· Complete
Complete the transfer of a held call. A Cancel option is also shown which will end the transfer attempt.
· Dir
Access the directory in order to select a number by name.
· Drop
End the call.
· Ignore
Quiet the ringer for the current alerting call. The call will continue alerting until either answered or it goes to
voicemail.
· Pickup
Answer the call that is held or alerting another user.
· ToVM
Send an alerting call to your voicemail.
1408/1416 Phone User Guide
IP Office 9.0
Comments on this document? infodev@avaya.com
15-601040 Issue 07i (06 November 2015)
Page 34