Avaya 1408 User Manual
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Avaya 1408 User Manual

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See also: Administration Manual , Installation Manual
IP Office 9.0
1408/1416 Phone User Guide
15-601040 Issue 07i - (06 November 2015)

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Summary of Contents for Avaya 1408

  • Page 1 IP Office 9.0 1408/1416 Phone User Guide 15-601040 Issue 07i - (06 November 2015)
  • Page 2 Concurrent User License (CU). End User may install and use the Software on multiple Designated Processors or one or more Servers, so long as only the licensed number of Units are accessing and using the Software at any given time. A “Unit” means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an e-mail or voice mail account in the name of a person or corporate function (e.g., webmaster or helpdesk), or a directory entry in the administrative database utilized by the...
  • Page 3 (defined below); or (ii) install and use the Software on a Server so long as only authorized Named Users access and use the Software. “Named User,” means a user or device that has been expressly authorized by Avaya to access and use the Software. At Avaya’s sole discretion, a “Named User”...
  • Page 4 Contact Avaya Support See the Avaya Support website: http://support.avaya.com for Product or Hosted Service notices and articles, or to report a problem with your Avaya Product or Hosted Service. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: http://support.avaya.com (or such successor site as designated by Avaya), scroll to the bottom of the page, and select Contact Avaya Support.

  • Page 5: Table Of Contents

    ..............93 5.2.3 Unpark (Status Menu) ................52 12.11 Visual Voice ..............93 5.2.4 Park & Page ................53 Logging In/Out 1408/1416 Phone User Guide Page 5 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 6 18.11 Parked Calls ..............158 16.2.12 Flash Hook ................131 18.12 System Alarms ..............158 16.2.13 Group BLF ................131 1408/1416 Phone User Guide Page 6 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 7 22.28 Ringing Line Preference ..............189 22.29 Short Codes ..............189 22.30 Small Community Network ..............189 22.31 System Administrator ..............189 1408/1416 Phone User Guide Page 7 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 9: Introduction

    Chapter 1. Introduction 1408/1416 Phone User Guide Page 9 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 11: Important Safety Information

    Introduction: 1. Introduction This guide is for 1408 and 1416 phones when being used on an Avaya IP Office telephone system running in IP Office Essential Edition, Preferred Edition, Advanced Edition or Server Edition mode. 1416 Telephone 1408 Telephone 1.1 Important Safety Information Warning: This handset may pickup small metal objects such as metal pins or staples.

  • Page 12: 08 Phones

    1.2 '08 Phones The diagram below shows the main features of a 1408 phone. · This phone has 8 programmable buttons. · By default the first 3 buttons are used as appearance buttons for calls you make and receive. Your system administrator can configure additional appearance buttons.

  • Page 13: 16 Phones

    · The phone includes a handsfree speaker and microphone for operation as a handsfree speakerphone. The speaker is located under the handset. The microphone is located at the bottom right of the keypad. · The phone includes a headset socket for connection of phone headsets. 1408/1416 Phone User Guide Page 13 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 14: Button Modules

    Failure to connect and restart the equipment in the correct order may cause the phone to not function correctly. · The button module used for 1416 phones is not interchangeable with that used for 1616 phones and vice versa. 1408/1416 Phone User Guide Page 14 IP Office 9.0...

  • Page 15: Phone Keys

    These button represent calls that you can make or receive. Feature Buttons - Those key not configured as appearance keys can be used for other functions. · 1408/1416 Phone User Guide Page 15 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 16: The Phone Stand

    This peg can be reversed to more securely anchor the handset when the stand places the phone in an upright position. On the 1416 and 1616 phones, the angle of the phone display can also be adjusted as shown below. 1408/1416 Phone User Guide Page 16 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 17: Labels

    The action of each button is normally set by the system administrator. However you can also use the self-administer menu to select and assign actions to the buttons. 1408/1416 Phone User Guide Page 17 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 18 You can also use the left arrow key to switch between the Appearance menu , Features menu and Button Features menu. 1408/1416 Phone User Guide Page 18 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 19: Other Menus

    Visual Voice menu diagram shows a summary of the menu options. 1408/1416 Phone User Guide Page 19 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 20: Phone Status Letters

    · S = System Alarm If you are configured as a system administrator , an S in the phone's display indicates a system alarm 1408/1416 Phone User Guide Page 20 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 21: Appearance Buttons/Menu

    Those buttons that have not been configured as appearance buttons can be used as feature buttons 1408/1416 Phone User Guide Page 21 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 22: Using The Appearance Menu

    To access these, press the >> double-arrow soft key and select the required function. 1408/1416 Phone User Guide Page 22 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 23: Call Apperance Buttons

    Inaccessible The button pressed is not accessible. The call is still dialing, ringing or cannot be bridged into. Green broken flash. 1408/1416 Phone User Guide Page 23 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 24 The call that you made or received on the call appearance has been put on hold by the other party. Holding You have put the call on hold. 1408/1416 Phone User Guide Page 24 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 25: Bridged Appearance Buttons

    Inaccessible The button pressed is not useable. The call is still dialing, ringing or cannot be bridged into. Green broken flash. 1408/1416 Phone User Guide Page 25 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 26 If the other user puts their call on the matching call appearance on hold, your bridged appearance will indicate the held call. You can retrieve the held call by pressing the Pickup soft key or pressing the bridged appearance button. 1408/1416 Phone User Guide Page 26 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 27: Call Coverage Buttons

    Red off. On Hold Here The covered call has been put on hold by the call coverage button user. Green fast flash. 1408/1416 Phone User Guide Page 27 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 28 If the call is from another internal user and they put the call on hold, the held state is indicated. You can retrieve the call from hold by pressing the call coverage button again. 1408/1416 Phone User Guide Page 28 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 29: Line Appearance Buttons

    The button pressed is not accessible. The call is still dialing, ringing, routing or cannot be Green broken bridged into. flash. 1408/1416 Phone User Guide Page 29 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 31: Making Calls

    Chapter 2. Making Calls 1408/1416 Phone User Guide Page 31 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 32: 2. Making Calls

    If the call is external and no external line is currently available, the message WAITING FOR LINE is displayed. The display will indicate when the call is connected to the destination or to an outgoing line. 1408/1416 Phone User Guide Page 32 IP Office 9.0...

  • Page 33: En-Bloc Dialing

    En-Bloc Dial. 5. Use the left and right arrow keys to change the setting or use the indicated soft key. 1408/1416 Phone User Guide Page 33 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 34: Call Soft Key Options

    · Pickup Answer the call that is held or alerting another user. · ToVM Send an alerting call to your voicemail. 1408/1416 Phone User Guide Page 34 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 35: Calling A Person From The Contacts List

    2. Press the Call soft key or OK to call the number displayed in the call record. 1408/1416 Phone User Guide Page 35 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 36: Redialling A Previous Number

    Feature Button self-administer function can be used to assign a feature button as a page button using the Group Paging action. 1408/1416 Phone User Guide Page 36 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 37: Withholding Your Number

    Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 37 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 38: Adjust The Call Volume

    HEADSET key is lit. Pressing the key again will end the call. · If the call is connected on the phone's handset, replacing the handset will end the call. 1408/1416 Phone User Guide Page 38 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 39: Answering Calls

    Chapter 3. Answering Calls 1408/1416 Phone User Guide Page 39 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 40: 3. Answering Calls

    1. This guide assumed that auto hold is enabled (the default). The system administrator can disable auto hold for the system, in which case calls are automatically disconnected rather than held. 1408/1416 Phone User Guide Page 40 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 41: Divert A Call To Voicemail

    Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 41 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 42: Call Pickup

    Pickup a call ringing a user's extension number (N). · Pickup a Group Members Call: *53*N# Pickup a call ringing the members of a group (N). This does not necessarily have to be a group call. 1408/1416 Phone User Guide Page 42 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 43: Redialling

    Chapter 4. Redialling 1408/1416 Phone User Guide Page 43 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 44: Redial A Call (One Mode)

    10 most recent outgoing calls. 2. Press the Call soft key or OK to call the number displayed in the call record. 3. Continue in the same way as for a normal dialed call. 1408/1416 Phone User Guide Page 44 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 45: Selecting Your Redial Mode

    6. Use either the Change soft key or the left or right arrow keys to change the mode. 7. When the required mode is displayed, press the Done soft key. 1408/1416 Phone User Guide Page 45 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 46: View Call Details

    5. Using the telephone keypad and the Bksp soft key you can edit the name and the number. 6. When the name and number are set as required, press the Save soft key. To return without saving the name and number, press the Cancel soft key. 1408/1416 Phone User Guide Page 46 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 47: Holding And Parking Calls

    Chapter 5. Holding and Parking Calls 1408/1416 Phone User Guide Page 47 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 48: 5. Holding And Parking Calls

    ... can be used with conference calls..can be used to start or add calls to a conference..the call is assigned a unique ID. 1408/1416 Phone User Guide Page 48 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 49: Holding Calls

    · You can press the >> double-arrow soft key. · Press the Pickup soft key to take the call off hold. 1408/1416 Phone User Guide Page 49 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 50: Switching Between Calls

    Note: If you are the only internal user in the conference, depending on your telephone systems configuration, dropping yourself might end the conference. Consult your system administrator for details. 1408/1416 Phone User Guide Page 50 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 51: Parking Calls

    Parks the held call using the park number dialed in place of N. · Unpark Call: *38*N# Unpark the call parked using the park number N. 1408/1416 Phone User Guide Page 51 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 52: Park Using The Menu

    Menu Access Control Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 52 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 53: Park & Page

    3. Dial * and then press Dir. Select the required user or hunt group from the directory and press Page. To Unpark a Call 1. Dial the park slot number that was assigned to the parked call. 1408/1416 Phone User Guide Page 53 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 54: 1408/1416 Phone User Guide

    1408/1416 Phone User Guide Page 54 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 55 Chapter 6. Transferring Calls 1408/1416 Phone User Guide Page 55 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 56: Transferring Calls

    · To transfer the call to the user or group's mailbox, press the Select soft key. The caller will hear a few seconds of ringing and then the mailbox greeting. · To exit the transfer menu, press the Exit soft key. 1408/1416 Phone User Guide Page 56 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 57: Transferring A Held Call

    2. If necessary, use the p up and down q arrow keys to highlight Transfer to Mobile. Press Select. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 57 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 59: Account Codes

    Chapter 7. Account Codes 1408/1416 Phone User Guide Page 59 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 60: Forced Account Code Entry

    Account Code Entry action. The button can also be preset with a specific account code. 1408/1416 Phone User Guide Page 60 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 61: Conference Calls

    Chapter 8. Conference Calls 1408/1416 Phone User Guide Page 61 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 62: Starting A Conference

    5. If they do not want to join the call or do not answer, press DROP and then press the appearance key of the held call (fast green flash). 1408/1416 Phone User Guide Page 62 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 63: Viewing Conference Details

    Warning: This only applies to conference calls hosted by your own telephone system. Holding your call to a conference hosted on another telephone system may cause that conference to hear your system's music on hold. 1408/1416 Phone User Guide Page 63 IP Office 9.0...

  • Page 64: Context Sensitive Conferencing

    Note: The above only applies to conferences initiated from the telephone. The traditional behaviour of conferencing the current and all held calls regardless of hold type still applies if the conference is initiated from elsewhere such as from an application like one-X Portal for IP Office. 1408/1416 Phone User Guide Page 64 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 65: Headset/Handsfree Operation

    Chapter 9. Headset/Handsfree Operation 1408/1416 Phone User Guide Page 65 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 66: Headset Operation

    You can adjust the following headset settings: Headset Volume · Default Audio Path · Headset Automatic Gain Control On/Off · 1408/1416 Phone User Guide Page 66 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 67: Headset Volume

    On/Off soft key. 6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 67 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 68: Handsfree Speaker Operation

    You can adjust the following handsfree settings: Speaker Volume · Default Audio Path · · Speaker Automatic Gain Control On/Off 1408/1416 Phone User Guide Page 68 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 69: Speaker Volume

    On/Off soft key. 6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 69 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 71: Contacts/Directory

    Chapter 10. Contacts/Directory 1408/1416 Phone User Guide Page 71 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 72: 10. Contacts/Directory

    3. The system administrator can set users and hunt groups as Ex Directory. Those users and hunt groups are then not included in the directory. 1408/1416 Phone User Guide Page 72 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 73: Viewing Contacts Details

    Edit · Edit the name and number. Delete · Delete the name and number. 1408/1416 Phone User Guide Page 73 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 74: Make A Call From The Directory

    · To view additional details about the currently displayed name, press the Details key. · When the required entry is displayed, press Select. 3. You will be returned to the menu in which you selected the Dir soft key. 1408/1416 Phone User Guide Page 74 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 75: Adding A New Contact

    · External directory contacts imported by the system cannot be edited. · However, if a local entry is created with the same name or number as an imported entry, the imported entry is discarded in favor of the local one. 1408/1416 Phone User Guide Page 75 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 76: Add A Contact From The Call Log

    5. Using the telephone keypad and the Bksp soft key you can edit the name and the number. 6. When the name and number are set as required, press the Save soft key. To return without saving the name and number, press the Cancel soft key. 1408/1416 Phone User Guide Page 76 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 77: Editing A Contact

    · External directory contacts imported by the system cannot be edited. · However, if a local entry is created with the same name or number as an imported entry, the imported entry is discarded in favor of the local one. 1408/1416 Phone User Guide Page 77 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 78: Deleting A Contact

    · External directory contacts imported by the system cannot be edited. · However, if a local entry is created with the same name or number as an imported entry, the imported entry is discarded in favor of the local one. 1408/1416 Phone User Guide Page 78 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 79: Call Log

    Chapter 11. Call Log 1408/1416 Phone User Guide Page 79 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 80: 11. Call Log

    2. The call log on other types of phones is a local call log maintained by that phone. It will not move with you when you hot desk and it will be lost if the phone is restarted. 3. The redial function uses the outgoing call records stored in the call log. 1408/1416 Phone User Guide Page 80 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 81: Using The Call Log

    2. Press the Call soft key or OK to call the number displayed in the call record. 1408/1416 Phone User Guide Page 81 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 82: Viewing Call Details

    Add the name and number to your personal directory. You can edit the details before they are added. · Back Go back to the normal call screen to select another call record. 1408/1416 Phone User Guide Page 82 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 83: Deleting A Record

    2. Press the More soft key. 3. Press the Del All soft key to delete all your call log records. 1408/1416 Phone User Guide Page 83 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 84: Adding A Record To Your Contacts

    5. Using the telephone keypad and the Bksp soft key you can edit the name and the number. 6. When the name and number are set as required, press the Save soft key. To return without saving the name and number, press the Cancel soft key. 1408/1416 Phone User Guide Page 84 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 85: Voicemail

    Chapter 12. Voicemail 1408/1416 Phone User Guide Page 85 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 86: Message Waiting Indication

    The Message Waiting Indicator (MWI) indicates new messages in the voicemail mailbox. It remains lit until you play each new message. The system administrator can also configure it so that you receive new message waiting indication for a hunt group or hunt groups. 1408/1416 Phone User Guide Page 86 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 87: Checking Messages

    (24 hours for embedded voicemail, 30 days for Voicemail Pro). For voicemail messages on a Voicemail Pro system, the system administrator can customize the delay and can also apply automatic deletion times to new and saved messages. 1408/1416 Phone User Guide Page 87 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 88: Sending A Message

    · Others Add other extension numbers to which you want to send the message. · Record Record the message again. 1408/1416 Phone User Guide Page 88 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 89: Mailbox Greeting

    · Submit Submit the new recording as your mailbox greeting. · Delete Delete your current mailbox greeting. The voicemail will use its default greeting. 1408/1416 Phone User Guide Page 89 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 90: Mailbox Name

    · Submit Submit the new recording as your mailbox name. · Delete Delete your current mailbox name. The voicemail will use the default name. 1408/1416 Phone User Guide Page 90 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 91: Email Mode

    Exit soft key. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 91 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 92: Changing Your Voicemail Code

    Voicemail. 2. Press the Select soft key. 3. Press the On or Off soft key to change the setting. 1408/1416 Phone User Guide Page 92 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 93: Transfer To Voicemail

    Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 93 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 95: Logging In/Out

    Chapter 13. Logging In/Out 1408/1416 Phone User Guide Page 95 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 96: Default Short Codes

    Login to a phone using your extension number (N) and login code (P). · Log Out: *36 Log yourself out from the phone where you are currently logged in. 1408/1416 Phone User Guide Page 96 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 97: Logging In

    2. The login menu is displayed. Enter your extension number. 3. Press the Next soft key. Enter your login code. 4. Press the Done soft key. 1408/1416 Phone User Guide Page 97 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 98: Logout

    5. The phone is now locked as indicated by the display. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 98 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 99: Auto Lock

    1. Press the Unlock soft key. 2. Enter your login code. 3. Press the Done soft key. 1408/1416 Phone User Guide Page 99 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 100: Changing Your Login Code

    3. Press the Select soft key. 4. Press the Log Out soft key. 5. The phone now displays the menu for unregistered phone log in. 1408/1416 Phone User Guide Page 100 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 101: Redirecting Calls

    Chapter 14. Redirecting Calls 1408/1416 Phone User Guide Page 101 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 102: Voicemail

    Follow Me To Follow Me Here Forward Forward on Busy Forward on No Answer Forward Unconditional Do Not Disturb Twinning 1408/1416 Phone User Guide Page 102 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 103: Follow Me

    · Cancel All Forwarding: *00 Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and do not disturb. 1408/1416 Phone User Guide Page 103 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 104: Follow Me To (Features Menu)

    · To change the destination of the setting, press the Edit soft key. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 104 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 105: Follow Me Here (Features Menu)

    · Press the Save soft key to set the follow me here. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 105 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 106: Forwarding Calls

    , the telephone system will attempt to redirect forwarded calls to voicemail if they are still unanswered after having rung for your no answer time (default 15 seconds). This is not always possible for calls that have been forwarded to an external number. 1408/1416 Phone User Guide Page 106 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 107 · Switch Forward On Busy On: *03 · Switch Forward On Busy Off: *04 · Switch Forward on No Answer On: *05 · Switch Forward on No Answer Off: *06 1408/1416 Phone User Guide Page 107 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 108: Forward Unconditional (Status Menu)

    · Select edit to change the number to which calls are forwarded. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 108 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 109: Forward Unconditional (Features Menu)

    Only, External and Group, Non Group Calls and All Calls. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 109 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 110: Forward On No Answer (Status Menu)

    Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 110 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 111: Forward On Busy (Status Menu)

    Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 111 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 112: Forward On Busy/No Answer (Features Menu)

    Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 112 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 113: Do Not Disturb

    · Cancel All Forwarding: *00 Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and do not disturb. 1408/1416 Phone User Guide Page 113 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 114: Dnd On/Off (Features Menu)

    · use the Delete soft key to delete the number shown. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 114 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 115: Twinning

    Using the phone menus you can switch use of mobile twinning on/off and change the destination number for twinned calls. 1408/1416 Phone User Guide Page 115 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 116: Mobile Twinning Control

    7. When a number has been entered, you can access the Enable and Disable soft keys to turn use of mobile twinning on or off. The Clear soft key removes the existing twinning number in order to allow entry of a new number. 1408/1416 Phone User Guide Page 116 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 117: Transfering A Call To Your Mobile Phone

    3. To turn twinning off, press the Off soft key. Alternatively, to access the mobile twinning settings, press the Details soft key. See Mobile Twinning Control 1408/1416 Phone User Guide Page 117 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 119: Groups

    Chapter 15. Groups 1408/1416 Phone User Guide Page 119 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 120: 15. Groups

    Set a hunt group into night service status by entering its extension number (N). · Night Service Status Off: *21*N# Take a hunt group out of night service status by entering its extension number (N). 1408/1416 Phone User Guide Page 120 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 121: Group Membership

    The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1408/1416 Phone User Guide Page 121 IP Office 9.0...

  • Page 122: Group Membership On/Off (Features Menu)

    The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1408/1416 Phone User Guide Page 122 IP Office 9.0...

  • Page 123: Group Service Status And Fallback

    The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1408/1416 Phone User Guide Page 123 IP Office 9.0...

  • Page 124: Changing The Group Service Status (Features Menu)

    The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1408/1416 Phone User Guide Page 124 IP Office 9.0...

  • Page 125: Changing The Group Service Status (Status Menu)

    The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1408/1416 Phone User Guide Page 125 IP Office 9.0...

  • Page 126: Changing The Group Fallback

    The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1408/1416 Phone User Guide Page 126 IP Office 9.0...

  • Page 127: Button Features

    Chapter 16. Button Features 1408/1416 Phone User Guide Page 127 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 128: Programming A Button

    11.Repeat the process to program another button or press Back and then Exit to finish. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 128 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 129: Features

    CPark · Some actions are not supported on all phones. However they may be set for users who hot desk between different types of phone. 1408/1416 Phone User Guide Page 129 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 130: Abbreviated Dial

    The button can be setup with a target user number or left blank for number entry when the button is pressed. The button can be pressed again to unpark the call. Status Button - Parked Call Green flash. 1408/1416 Phone User Guide Page 130 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 131: Call Pickup

    16.2.18 Send All Calls A button configured with this action can be used to switch do not disturb on or off. Status Button 1408/1416 Phone User Guide Page 131 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 132: Suppress Digits

    · Acquire - Seize the user's current call. · Intrude - Join the user's current call, turning it into a conference call. · Listen - Start silent monitoring of the user's call. 1408/1416 Phone User Guide Page 132 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 133: Phone Settings

    Chapter 17. Phone Settings 1408/1416 Phone User Guide Page 133 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 134: 17. Phone Settings

    · · Speaker Volume Ringer Volume · · · Automatic Gain Control Internal Auto Answer · Default Audio Path · 1408/1416 Phone User Guide Page 134 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 135: Mobile Twinning

    Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 135 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 136: Redial Mode

    6. Use either the Change soft key or the left or right arrow keys to change the mode. 7. When the required mode is displayed, press the Done soft key. 1408/1416 Phone User Guide Page 136 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 137: En-Bloc Dialing

    Will only be applied to your A-menu options. 5. Press the Erase soft key. 6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 137 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 138: Auto Lock

    8. Press the Done soft key. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 138 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 139: Ringer Controls

    Disable Ringer. 5. Press the Change soft key to change the setting. Selecting On will turn the ringer off. 1408/1416 Phone User Guide Page 139 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 140: Visual Alerting

    5. Press the Change soft key to change the setting. · Ring Use normal ringing. · Abbr Use a single non-repeated ring (abbreviated ring). · Off No ring. 1408/1416 Phone User Guide Page 140 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 141: Ring Sound

    · To leave the menu without making any changes press the Cancel soft key. 4. When completed, press the Done soft key. 5. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 141 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 142: Ringer Volume

    Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 142 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 143: Display Controls

    6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 143 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 144: Call Timer Display

    Show Last Call Duration. 4. Press Change to change the setting between On or Off. 5. Press the Save soft key. 1408/1416 Phone User Guide Page 144 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 145: Display Language

    7. To select the language currently displayed, press the Select soft key or OK. 8. When completed, press the Done soft key. 9. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 145 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 146: Display Name

    On/Off soft key to change the setting. 6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 146 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 147: Auto Show Call Waiting

    Do not use the inactivity timer. · 30 / 60 Apply the inactivity timer after the selected number of seconds. 6. Press the Done soft key. 1408/1416 Phone User Guide Page 147 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 148: Volume And Sound

    · Automatic Gain Control Switch automatic gain control on or off. Note The system administrator can set your phone to reset its volume after each call. 1408/1416 Phone User Guide Page 148 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 149: Button Clicks

    2. Use the + plus and – minus keys to adjust the volume. 3. The display will return to normal after a few seconds. 1408/1416 Phone User Guide Page 149 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 150: Speaker Volume

    Change soft key to change the setting. 6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 150 IP Office 9.0 15-601040 Issue 07i (06 November 2015)
  • Page 151 Phone Settings: Volume and Sound 1408/1416 Phone User Guide Page 151 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 153: Status Menu

    Chapter 18. Status Menu 1408/1416 Phone User Guide Page 153 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 154: Do Not Disturb

    · To change the destination of the setting, press the Edit soft key. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 154 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 155: Follow Me Here

    Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 155 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 156: Forward On No Answer

    · Select edit to change the number to which calls are forwarded. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 156 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 157: Forwarded Here

    The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1408/1416 Phone User Guide Page 157 IP Office 9.0...

  • Page 158: Mobile Twinning

    There is an error in the date or time being used by the system. Selecting Admin will take you to the system administration menu where you can change the date time 1408/1416 Phone User Guide Page 158 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 159: Short Codes

    Chapter 19. Short Codes 1408/1416 Phone User Guide Page 159 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 160 · Cancel All Forwarding: *00 Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and do not disturb. 1408/1416 Phone User Guide Page 160 IP Office 9.0 15-601040 Issue 07i (06 November 2015)
  • Page 161 Have voicemail ring your phone when you have any new messages. It will call when you use the phone. · Voicemail Ringback Off: *49 Switch off ringback. 1408/1416 Phone User Guide Page 161 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 163: System Administration

    Chapter 20. System Administration 1408/1416 Phone User Guide Page 163 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 164: Checking The System And Software Version

    8. Press the Select soft key or the OK button or the right arrow key. 9. You can now scroll through information about the system including its IP address and license key serial number. 1408/1416 Phone User Guide Page 164 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 165: Checking The Time Settings

    10.When a complete valid date has been entered, the display will confirm that by showing the full date and the Done soft key option. 11.To set the date as the new date to be used by the telephone system press the Done soft key. 1408/1416 Phone User Guide Page 165 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 166: Setting The Time

    · To change the offset from between positive or negative press the +/- soft key. 10.When a valid offset has been entered, the Done soft key is displayed. 11.To apply the offset to the current telephone system time press the Done soft key. 1408/1416 Phone User Guide Page 166 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 167: System Shutdown

    Only proceed is you are sure. If you are not sure press the Back soft key. 11.If you press the Confirm soft key, the telephone system will switch itself to a shutdown state. This will disconnect all current calls and services. 1408/1416 Phone User Guide Page 167 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 168: Memory Card Management

    · Copy (IP500 V2) This option is available on systems where both a System and Option memory card are active. It copies the contents of the System card to the Option card. 1408/1416 Phone User Guide Page 168 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 169: System Alarms

    There is an error in the date or time being used by the system. Selecting Admin will take you to the system administration menu where you can change the date time 1408/1416 Phone User Guide Page 169 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 171: The Phone Menus

    Chapter 21. The Phone Menus 1408/1416 Phone User Guide Page 171 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 172 System Admin Menu · This menu is only available to a user who has been configured as a 'system phone' user by the system maintainer. 1408/1416 Phone User Guide Page 172 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 173: Features Menu

    Access Control The system administrator controls whether you can access some of the menus. Others are only available if certain perquisites are met: 1408/1416 Phone User Guide Page 173 IP Office 9.0 15-601040 Issue 07i (06 November 2015)
  • Page 174 · The Mobile Twinning options are only shown if you have been configured to use mobile twinning. · The System Admin option is only shown if you have been configured as a 'System Phone' user. 1408/1416 Phone User Guide Page 174 IP Office 9.0...

  • Page 175: Self-Administer Menu

    The Phone Menus: Features Menu 21.2 Self-Administer Menu This menu is accessed by pressing the Features soft key and selecting Phone User and then Self-Administer. 1408/1416 Phone User Guide Page 175 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 176: Visual Voice Menu

    The Email option is only available if configured by the system administrator. Hunt group mailbox access is only available if configured by the system administrator. 1408/1416 Phone User Guide Page 176 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 177: Status Menu

    The Phone Menus: Visual Voice Menu 21.4 Status Menu This menu is accessed by pressing the Status soft key. 1408/1416 Phone User Guide Page 177 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 178: Phone A-Menu

    The following options are not used with IP Office and are not included in this documentation; Applications, Log- Answered, Log-Un-Answered, Log-Outgoing, Log-Bridged, Erase Contacts, Erase Call Log and Stay in Contacts. 1408/1416 Phone User Guide Page 178 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 179: Call Log Menu

    The Phone Menus: Phone A-Menu 21.6 Call Log Menu This menu is accessed by pressing the key. The diagram below summarizes the structure of the menu. 1408/1416 Phone User Guide Page 179 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 180: Contacts Menu

    21.7 Contacts Menu This menu is accessed by pressing the key. This menu is used to access your own personal contacts and the system directory of contacts. 1408/1416 Phone User Guide Page 180 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 181: Redial Menu

    This menu is only used when you set your redial mode to List. The numbers (up to 10) shown come from your outgoing call log. 1408/1416 Phone User Guide Page 181 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 182: Phone Locked Menu

    · None of the menus for your user settings can be accessed. · To unlock the phone requires your login code if you have configured a login code 1408/1416 Phone User Guide Page 182 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 183: System Admin Menu

    The Phone Menus: Phone Locked Menu 21.10 System Admin Menu This menu is only available to users who have been configured as a system phone user. 1408/1416 Phone User Guide Page 183 IP Office 9.0 15-601040 Issue 07i (06 November 2015)

  • Page 184: Error Screens

    The System Admin option is only shown if you have been configured as a 'System Phone' user. Note that restricting menu access does not restrict access using available short codes and programmable buttons. However, those can also be removed or added by your system administrator. 1408/1416 Phone User Guide Page 184 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 185: Glossary

    Chapter 22. Glossary 1408/1416 Phone User Guide Page 185 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 186: Abbreviated Ring

    · You can still use the phone to make outgoing calls. When you go off-hook you will hear broken dial tone. · N = No Calls (Do Not Disturb) An N is shown on your phone's display when you have do not disturb enabled. 1408/1416 Phone User Guide Page 186 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 187: Do Not Disturb Exceptions

    · D = Diverting (Forwarding) Calls A D is shown on your phone's display when you have forward unconditional enabled. 1408/1416 Phone User Guide Page 187 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...

  • Page 188: Group

    If you have been configured as a mobile twinning user, you can switch use of mobile twinning on or off through the phone's menus, transfer calls to a mobile phone and can also change the number to which you are twinned. 1408/1416 Phone User Guide Page 188 IP Office 9.0...

  • Page 189: Park Call

    Twinning is a process whereby your calls ring on two phones. Twinning is only available if configured by the system administrator. There are two methods of twinning supported, internal twinning mobile twinning 1408/1416 Phone User Guide Page 189 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 191 Chapter 23. Document History 1408/1416 Phone User Guide Page 191 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 192 8th April 2014 · Remove multiple mailbox greeting statement. Added Context Sensitive Conferencing 6th November 2015 · Tidy to Context Sensitive Conferencing 1408/1416 Phone User Guide Page 192 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 193 Call Coverage Button State 27 Call Waiting Call Log 35, 76, 81, 82, 83, 84 Divert Call from 35, 81 To voicemail 41, 93 1408/1416 Phone User Guide Page 193 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 194 19, 80 Missed 19, 80 Mobile Twinning Service status 123, 124, 125, 157 Number 116, 135 Group listen 68 117, 158 1408/1416 Phone User Guide Page 194 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 195 Withhold Number 37, 135 Menu Send All Calls 108, 109, 156 Socket Headset 12, 13 Speaker Volume 69, 150 Stand 12, 13 Status 1408/1416 Phone User Guide Page 195 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 197 1408/1416 Phone User Guide Page 197 IP Office 9.0 15-601040 Issue 07i (06 November 2015) Comments on this document? infodev@avaya.com...
  • Page 198 Template: 26th October 2015 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion.

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