Debit Card Cashout Only; Credit Card/Charge Card Purchase - Ingenico iwl255 Quick Reference Manual

Debit Card Cashout Only

• Press the MENU button from the Home screen
• Select 1 for Transaction.
• Select 2 for Cash out
• Type in the Cashout amount.
• Press Enter.
• Prompt the customer to Insert or Swipe their card.*
• If the screen displays - Select the account type – request the customer to make this selection.
• Press Enter.
• The terminal will ask the customer to type in their PIN and press Enter.
• If Approved, the terminal will print the merchant receipt.
• Remove the merchant receipt and press Enter to print the customer receipt (if required).
• Ensure that the transaction receipt says 'APPROVED'.
• Hand the Customer Copy receipt to the customer (if required).
Cashout cannot be performed on a Credit Card.
Remember to clearly display your Cashout Policy.
* Dependant on the functionality available on the customer's card.

Credit Card/Charge Card Purchase

• Type in the Sale Amount.
• Press Enter.
• The screen will display PRESENT CARD - Prompt the customer to Tap, Insert or Swipe their
card.*
• If the screen displays -Select the account type - request the customer to make this selection.
• The terminal will ask the customer to type in their PIN number and press Enter or press Enter
for the customer to sign the receipt (if prompted to do so).
• If Approved, the terminal will print the merchant receipt.
• Remove the merchant receipt, hand to the customer to sign the receipt (if prompted to do so
by the terminal).**
• Press Enter to print the customer receipt (if required).
• Ensure that the transaction receipt says 'APPROVED'.
• Hand the Customer Copy receipt to the customer (if required).
* Dependant on the functionality available on the customers card.
**Always verify the customer's signature if not a PIN transaction.
EFTPOS Merchant Facilities Quick Reference Guide
13