Riso ComColor 9150 User Manual page 57

Other Problems
Problem
The Mail maker does not
operate at all.
The setting buttons of the
Mail maker is not displayed
on the printer's touch panel.
Glue is not adequately
applied to the envelope.
Adhesion of the glue is not
possible (weak).
The image of the output is
different.
The transfer speed is slow.
For the troubles related to the print condition or printer, see the printer's instruction guide.
Possible Cause and Action to Take
Make sure that the main power of the printer and Mail maker has been turned
on.
Make sure that the power plug of the printer and Mail maker has been properly
inserted into the electrical outlet.
Make sure that the power cords have been securely connected to the printer
and Mail maker.
Make sure that the power breaker has not been tripped.
Turn off the power of the printer and Mail maker and then turn on again. See
"Turning the Power ON/OFF" (p. 22).
If the Mail maker does not recover, contact your dealer (or authorized service
representative).
Make sure that the main power of the Mail maker has been turned on.
There is not enough water applied to the wetting pad. Refill the water supply
tank.
Do not touch the envelope form immediately after it is sealed. This may impact
the setting of the glue and make cause the seal to peel.
Make sure that the set direction of the envelope forms is correct.
If rubber, dust, or ink is attached to the surface area of the remoistening glue or
pressure-sensitive glue, then there will be no adhesion.
If you store the envelope form while exposing them to air, or store them in a
location that is subject to direct sunlight, the glue strength may deteriorate due
to the affect from temperature, humidity, ultraviolet rays, oxygen, ozone, and
other factors. Use all the envelope form of the shrink packaging, or be sure to
store them with the ★ side up in the storage case and use all of them within a
month.
If the expiry date is exceeded, the strength of the adhesion will deteriorate.
Check the date of manufacture and use the glue as soon as possible.
Make sure that the set direction of the envelope forms and inserts is correct.
Make sure whether or not a setting has been made to rotate the paper 180
The "Remoistening Glue" area of the envelope forms has become wet because
the soaked pad and is sealing the envelope forms. If the temperature inside the
printer is low, the adhesion quality of the "Remoistening Glue" may deteriorate.
When you start the print, the print speed may become slower to ensure that the
temperature inside the printer is adequate, that there is enough time applied for
pressure-sensitive glue, and that the glue is properly adhering. When the inside
of the printer has reached the set temperature and you have switched jobs, the
printer will return to the normal printing speed.
Wrapping Envelope Finisher User's Guide 05
Troubleshooting
2
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