Riso ComColor 9150 User Manual page 51

Examples of Error Messages
The following are examples of error messages.
Either of the following buttons used to check the operation may appear after taking action on the error depending
on the type of error. Select the button of the operation that you want to perform.
● Close the error message screen: [Close] button.
● Continue the print: [Continue] button (or [START] key).
● Clear the job to be printed: [Delete job] button.
● Cancel the job being printed: [Cancel] button (or [STOP] key).
● Change the tray currently selected: [Change tray] button.
<S000-000> Service Calls
This error message is displayed when inspection or repair is required by a service representative.
Message
The Mail maker has an error.
Press the power key on the
operation panel to turn
off the power and then on again.
If recovery has failed,
call service.
<U000-000> Unit Errors
This error message is displayed when repair is required by a service representative.
Message
The Mail maker has an error.
Press RESET key or
Reboot by press the Sub Power Key
If recovery has failed,
call service.
The Paper guide has an error.
Press RESET key or
Reboot by press the Sub Power Key
If recovery has failed,
call service.
<X000-000> Paper Jams
This error message is displayed when there is a paper jam.
Message
Paper has jammed. A button appears in the
jam.
Touch the button to view the removal
method.
Paper has been possibly double fed.
Check the printed sheets.
Action to Take
An error occurred in the Mail maker.
➀ Press the [Sub power] key on the operation panel to turn off
the power and then on again.
➁ If the system does not recover, contact your dealer (or
authorized service representative). Mention the error code
displayed on the touch panel at that time.
Action to Take
An error occurred in the Mail maker.
➀ Press the [Reset] key on the operation panel.
➁ If the system does not recover, press the [Sub power] key to
turn off the power and then on again.
If either of the two recovery operations above does not help
solve your error, contact your dealer (or authorized service
representative). Mention the error code displayed on the touch
panel at that time.
Action to Take
Paper is jammed inside the printer or Mail maker, or no paper or
multiple sheets of paper fed. Press the button indicating the
location of the paper jam to display how to remove the jammed
paper, and follow the procedure displayed on the touch panel to
remove the paper. See "Paper Jam" (p. 2-9) for details.
The paper has been double feed into the Mail maker. Remove
the paper, and check the finishing in the [Make a sample mail] of
the confirmation screen. If there has been a inserts error, clear
the job and resend original data.
Wrapping Envelope Finisher User's Guide 05
Troubleshooting
2
2-5