Call Management - AT&T SB67020 User Manual

Synapse SB67020 Deskset User's Guide
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ALL
This chapter describes the call management features of the SB67020 Deskset. The
Deskset enables you to put calls on hold, transfer calls, park calls, and create conference
calls.
Call management features and procedures differ depending on whether your system is
in Call Appearance or Line Appearance mode. This chapter describes the differences
between the two modes.
"Call Management" on page 44
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"Putting a Call on Hold (Call Appearance Mode)" on page 45
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"Putting a Call on Hold (Line Appearance Mode)" on page 46
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"Transferring a Call" on page 47
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"Making a Conference Call" on page 49
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"Parking a Call" on page 51
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"Call Management with one Call Appearance" on page 53
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"Call Management Using a Headset" on page 54.
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Call Management

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