Putting A Call On Hold (Line Appearance Mode) - AT&T SB67020 User Manual

Synapse SB67020 Deskset User's Guide

Putting a Call on Hold (Line Appearance Mode)

In Line Appearance mode, all Desksets that share assigned lines can view held calls and
take calls off hold.
To hold calls and manage held calls:
1. When you are on an active call, press HOLD.
The Held Call icon

On other Desksets that are assigned that line, the Line Appearance LED flashes

orange. Someone at any other Deskset assigned that line can press the flashing
orange Line Appearance key to take the call off hold, making it an active call on
their Deskset.
All Desksets, including those that are not assigned that line, can view and take

your call off hold from the Held Calls list. See
page
When you put an Intercom call on hold, only you can take the call off hold.

When a call is on hold, you can use the Programmable Feature Keys or the

Deskset Menu to access other functions.
When a call is on hold, you can also press

See
2. To take the call off hold, press the Line Appearance key for that call.
Call Management
appears and the Line Appearance LED flashes green.
63.
"Making a Conference Call" on page
46
Back to Contents
"Accessing the Held Calls List" on
to start a conference call.
Conf
49.