Honeywell HISD-1181W Operation Manual page 62

Appendix
Solution: Delete the caching of Browser:
Open IEclick Toolselect "Internet Options"click delete files button in
"Internet temporary files" select "delete all offline contents"click OK and re-log
in IP camera.
3. The images do not flow.
Possible reason 1: The frame rate of IP camera is too low.
Solution: Increase the video frame rate
Possible reason 2: Too many users are viewing the images.
Solution: Block some clients or reduce the video frame rate.
Possible reason 3: The bandwidth is low.
Solution: Reduce video frame rate or video compression bitrate.
4. Fail to visit IP camera via IE browser.
Possible Reason 1: Network is disconnected.
Solution: Connect your PC to network, checking whether it works properly or not.
Check whether there is cable failure or network failure caused by PC virus, until
PCs can be connected with the command of Ping.
Possible reason 2: IP Address has been occupied by other devices
Solution: Stop the connection between IP camera and Network, hook up IP
camera to PC separately, reset IP address according to the proper operations
recommended.
Possible reason 3: IP addresses are in different subnets.
Solution: Check IP address, subnet masking address of the DVS and the settings
of Gateway.
Possible reason 4: Physical address of network conflict with IP camera
Solution: Modify the physical address of IP camera.
Possible Reason 5: Web port has been modified
Solution: Contact Network Administrator to obtain related information.
Possible Reason 6: Unknown
Solution: Press RESET to restore default settings then connect it again, the
default IP address is 192.168.55.160, subnet mask is 255.255.255.0
5. The color of images is abnormal (green or other colors).
Sometimes IP camera images cannot display properly for the difference between
Graphics Cards, the images appears to be green or other colors, then you should
run the programme Config.exe (or run C:\windows\system32\Config.exe)to set the
following parameters of display buffer: auto-detection, used display card memory
or system memory, then reopen IE and connect IP camera.
6. There is no sound while monitoring.
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