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This section contains the following NEC CSD service and support information:
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service and support telephone numbers
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technical support
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product information.
Service Telephone Numbers
The following table lists the telephone numbers for the NEC CSD service and
support functions.
NEC CSD Service and Support Telephone Numbers
Service
To contact NEC CSD Technical Support Center (TSC):
To order spare parts (Dealers):
To order spare parts (Customers):
To contact Customer Service about service and
contract warranty issues:
To log onto the NEC CSD Electronic Bulletin Board
System (BBS) to download software drivers and the
latest BIOS for ROM flashing:
To send technical questions by email:
To fax technical questions to customer support:
To access the NEC CSD website:
To access the NEC CSD FTP site:
Technical Support
The following sections provide information for obtaining technical support from
NEC CSD. With access to a telephone, modem, and/or fax machine, you can use
these services to obtain information on a 24-hour basis.
NEC CSD Website
If you have a modem or a network board and an Internet Service Provider
account, you can access the NEC CSD website. The NEC CSD website contains
service and support information, information about NEC CSD and its products,
an online store, press releases, and reviews.
Look in the Service and Support area for the following:
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technical documentation, including Frequently Asked Questions, service
and reference manuals, and warranty information
8-2 NEC CSD Information Services
Telephone Numbers
In the U.S. and Canada, call 1 (800) 632-4525
Call 1 (800) 632-4525
In the U.S., call 1 (800) 233-6321
In Canada, call 1 (800) 727-2787
Call 1 (800) 632-4525
Call 1 (916) 379-4499
tech-support@neccsd.com
In the U.S., fax 1 (801) 981-3133
www.nec-computers.com
ftp.neccsdeast.com
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