Samsung Xpress M2070FW User Manual
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User's Guide
User's Guide
BASIC
BASIC
This guide provides information concerning the installation, basic operation
and troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

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Summary of Contents for Samsung Xpress M2070FW

  • Page 1 User’s Guide User’s Guide BASIC BASIC This guide provides information concerning the installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
  • Page 2 BASIC 1. Introduction 3. Maintenance Key benefits Ordering supplies and accessories Features by model Available supplies Useful to know Storing the toner cartridge About this user’s guide Redistributing toner Safety information Replacing the toner cartridge Machine overview Monitoring the supplies life Control panel overview Setting the toner low alert Turning on the machine...
  • Page 3 BASIC 5. Appendix Specifications Regulatory information Copyright...
  • Page 4 1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by model • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...
  • Page 5 Print Screen key on the keyboard (see "Easy Capture Manager" on page 239). • Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax (see"Using...
  • Page 6 AirPrint screen of Windows Internet Explorer more easily, than when you use the ordinary program (see "Samsung AnyWeb Print" on page 240). • Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.
  • Page 7 Features by model Some features and optional goods may not be available depending on model or country. Operating System M207xF series M207x series M207xFW series Operating System M207xW series M207xFH series M207xHW series ● ● Windows ● ● ● ● Linux (●: Included, Blank: Not available) Software...
  • Page 8 ● Samsung Network PC Fax a. Download the software from the Samsung website and install it: (www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer’s OS support the software. (●: Included, Blank: Not available)
  • Page 9 Features by model Variety feature M207xF series M207x series M207xFW series Features M207xW series M207xFH series M207xHW series ● ● Hi-Speed USB 2.0 ● Network Interface Ethernet 10/100 Base TX wired LAN (M207xFW series /M207xHW series only) ● ● Network Interface 802.11b/g/n wireless LAN (M207xW series only) (M207xFW series /M207xHW series only) ●...
  • Page 10 Features by model M207xF series M207x series M207xFW series Features M207xW series M207xFH series M207xHW series ● Multi-send ● Delay send ● Priority send Duplex send ● Secure receive Duplex print ● Send/ Receive forward - fax Send/ Receive forward - email Send/ Receive forward - server Scan Scanning to email...
  • Page 11 Gray enhance Duplex copy a. Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. b. Windows only.
  • Page 12 • The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 70). • Try a different print resolution setting (see "Opening Printing • Inquire at a Samsung distributor or your retailer. Preferences" on page 52). • Visit http://www.samsung.com/supplies. Select your country/ •...
  • Page 13 About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Do not discard this manual, and keep it for future reference. • Read the safety information before using the machine.
  • Page 14 Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
  • Page 15 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
  • Page 16 Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Before moving the machine, turn the power off and disconnect all Use of controls or adjustments or performance of procedures other cords.
  • Page 17 Safety information Use only No.26 AWG or larger, telephone line cord, if necessary. Maintenance / Checking Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet. Caution Otherwise, this could result in electric shock or fire. Use the power cord supplied with your machine for safe Unplug this product from the wall outlet before cleaning the operation.
  • Page 18 For supplies that contain toner dust (toner cartridge, waste toner • The machine should only be repaired by a Samsung service bottle, imaging unit, etc.) follow the instructions below. technician. • When disposing of the supplies, follow the instructions for disposal.
  • Page 19 Machine overview Accessories Power cord Quick installation guide Software CD Misc. accessories a. The software CD contains the printer drivers and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1. Introduction...
  • Page 20 Machine overview Control panel NFC (Near Field Communication) tag Front view Handle Scanner glass Tray Scan unit • This illustration may differ from your machine depending on your model. There are various types of machine. Tray handle Inner cover • Some features and optional goods may not be available depending on Output support Toner cartridge model or country (see "Features by model"...
  • Page 21 Machine overview Type B Document feeder cover Output support Document feeder guide Output tray cover Document feeder output tray 11 NFC (Near Field Communication) tag Document feeder output Scanner lid support Control panel 13 Scanner glass 14 Scan unit Handle Tray 15 Inner cover Tray handle...
  • Page 22 Machine overview Type B Rear view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). Type A USB port Network port...
  • Page 23 Control panel overview Opens Menu mode and scrolls through the available • This control panel may differ from your machine depending on its model. Menu menus (see "Menu overview" on page 31). There are various types of control panels. • Some features and optional goods may not be available depending on Left/Right Scrolls through the options available in the selected model or country (see "Features by model"...
  • Page 24 If you are a Mac OS user, an operation. you need to enable Screen Print Settings Switches to Copy mode. from the Samsung Easy Printer Manager Copy use the Print Screen feature. Switches to Fax mode. a. M207xW/ M207xFW series only.
  • Page 25 Control panel overview Left/ Scrolls through the options available in the selected When you press this button, you can hear a dial tone. Right menu and increases or decreases values. On Hook Then enter a fax number. It is similar to making a call Arrows Dial using speaker phone (see "Receiving manually in Tel...
  • Page 26 Samsung Easy Printer Manager program is installed. If you are a Mac OS user, you need to enable Screen Print Settings from the Samsung Easy Printer Manager use the Print Screen feature. a. M207xW/ M207xFW series only. 1. Introduction...
  • Page 27 Turning on the machine Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
  • Page 28 Installing the driver locally A locally connected machine is a machine directly attached to your computer Follow the instructions in the installation window. using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...
  • Page 29 If the printer driver does not work properly, follow the steps below to reinstall the driver. Windows From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software. Follow the instructions in the installation window.
  • Page 30 2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Media and tray • Basic printing • Basic copying • Basic scanning • Basic faxing...
  • Page 31 Menu overview The control panel provides access to various menus to set up the machine or use Press (Stop/Clear) to return to the ready mode. the machine’s functions. Items Options Fax Feature Darkness Normal • This function is not supported for M207x series (see "Control panel (M207xF series ,...
  • Page 32 Menu overview Items Options Items Options Fax Setup Sending Redial Times Copy Feature Original Size Reduce/Enlarge (M207xF series , Redial Term Darkness Normal M207xFW series) Prefix Dial Dark+1- Dark+5 ECM Mode Light+5- Light+1 Fax Confirm Copy Feature Original Type Text Image TCR (Continue) Text/Photo...
  • Page 33 Menu overview Items Options Items Options Copy Setup Change Default Original Size System Setup Machine Setup Machine ID Copies Fax Number Reduce/Enlarge Date & Time Darkness Clock Mode Original Type Language Collation Default Mode Power Save Auto Power Off Wakeup Event System Timeout Job Timeout Altitude Adj.
  • Page 34 Menu overview Items Options Items Options System Setup Sound/Volume Key Sound TCP/IP (IPv4) DHCP Network (Continue) Alarm Sound BOOTP (M207xF series , M207xFW series) Speaker Static TCP/IP (IPv6) IPv6 Protocol Ringer Report Configuration DHCPv6 Config Ethernet Ethernet Port Demo Page Ethernet Speed Supplies Info.
  • Page 35 You can set the machine’s settings by using the Device Settings in Enter the correct time and date using arrows or numeric keypad (see Samsung Easy Printer Manager program. "Keypad letters and numbers" on page 202). • For Windows and Mac users, you set from Samsung Easy Printer •...
  • Page 36 Machine’s basic settings Press (Stop/Clear) button to return to ready mode. Refer to below links to set other settings useful for using the machine. • See "Entering various characters" on page 202. • See "Keypad letters and numbers" on page 202. •...
  • Page 37 • Using print media that does not meet these specifications may cause Print media that does not meet the guidelines outlined in this user’s guide may problems or require repairs. Such repairs are not covered by Samsung’s cause the following problems: warranty or service agreements.
  • Page 38 Media and tray Tray overview To change the size, you need to adjust the paper guides. Paper width guide Tray Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
  • Page 39 Media and tray Flex or fan the edge of the paper stack to separate the pages before Loading paper in the tray loading papers. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
  • Page 40 Media and tray • Do not push the paper width guide too far causing the media to warp. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. •...
  • Page 41 Media and tray Manual feeding in the tray Printing on special media The tray can hold special sizes and types of print material, such as postcards, The table below shows the special media usable in tray. note cards, and envelopes (see "Print media specifications" on page 105). To change the paper setting set in the machine, set the paper type from the To feed manually in the tray, click the below: Printing Preferences window >...
  • Page 42 Media and tray To print an envelope, place it as shown in the following figure. Types Tray ● CardStock ● Labels ● Envelope ● Preprinted ● Cotton ● Recycled • When selecting envelopes, consider the following factors: ● Archive Weight: should not exceed 90 g/m otherwise;...
  • Page 43 Media and tray • Be sure the seam at both ends of the envelope extends all the way to the Labels corner of the envelope. To avoid damaging the machine, use only labels designed for use in laser printers. Acceptable Unacceptable •...
  • Page 44 Media and tray • Do not run a sheet of labels through the machine more than once. The Preprinted paper adhesive backing is designed for only a single pass through the machine. When loading preprinted paper, the printed side should be facing up with an •...
  • Page 45 Media and tray Setting the paper size and type Using the output support After loading paper in the paper tray, set the paper size and type using the control panel buttons. The surface of the output tray may become hot if you print a large number of pages at once.
  • Page 46 Media and tray Preparing originals Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches).
  • Page 47 Media and tray Lift and open the scanner lid. Loading originals You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax. Illustrations on this user’s guide may differ from your machine depending on its options or models.
  • Page 48 Media and tray Place the original face down on the scanner glass. Align it with the • Be careful not to break the scanner glass. You may get hurt. registration guide at the top left corner of the glass. • Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt.
  • Page 49 Media and tray Load the original face up into the document feeder input tray. Make sure Adjust the document feeder width guides to the paper size. that the bottom of the original stack matches the paper size marked on the document input tray. Dust on the document feeder glass may cause black lines on the printout.
  • Page 50 Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 208). Printing If you are a Mac or Linux operating systems user, refer to the Advanced Guide (see "Mac printing"...
  • Page 51 Basic printing Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar. •...
  • Page 52 Select Print from the file menu. The Print window appears. Select your machine from the Select Printer. You can check the machine’s current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 249). 2. Menu Overview and Basic Setup...
  • Page 53 Presets you made. To use a saved setting, select it from the Presets drop- down list. The machine is now set to print according to the settings you Samsung tab, allows you to save the current preferences for future use. have selected.To delete saved settings, select it from the Presets drop-...
  • Page 54 If you set the eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco > Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the On force If your has machine for +/- buttons on the control panel or the machine is message appears.
  • Page 55 Basic printing Setting eco mode on the driver • The actual amount displayed is only an estimate as the actual amount may differ depending on the operating system used, computing performance, application software, connection method, media type [thickness], media Open the Eco tab to set Eco mode. When you see the eco image ( ), that size, job complexity, etc.
  • Page 56 Basic copying • For special printing features, refer to the Advanced Guide (see "Copy Basic copy menu" on page 185). • Accessing menus may differ from model to model (see "Accessing the Select (copy) > (Menu) > Copy Feature on the control panel. menu"...
  • Page 57 Basic copying Select (copy) > (Menu) > Copy Feature > Darkness on the control panel. If you need to cancel the copying job during the operation, press (Stop/ Or select Darkness button on the control panel. Clear) and the copying will stop. Select the option you want and press OK.
  • Page 58 Basic copying Press (Stop/Clear) to return to ready mode. If texts in the printout is blurry, select Text to get the clear texts. To scale the copy by directly entering the scale rate • Photo: Use when the originals are photographs. Select (copy) >...
  • Page 59 Basic copying Turn the original over and place it on the scanner glass where arrows • The original must be placed on the scanner glass to use this feature. indicate as shown. Then, close the scanner lid. • If the machine set to Eco mode, this feature is not available. •...
  • Page 60 For special scanning features, refer to the Advanced Guide (see "Scan If you see Not Available message, check the port connection, or select features" on page 219). Enable Scan from Device Panel in Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings. Basic Scanning Select the scan destination you want and press OK.
  • Page 61 Basic faxing • This function is not supported for M207x series (see "Control panel Preparing to fax overview" on page 23). • For special faxing features, refer to the Advanced Guide (see "Fax Before you send or receive a fax, you need to connect the supplied line cord to features"...
  • Page 62 • If you want to send a fax directly from your computer, use Samsung Network PC Fax (see "Sending a fax in the computer" on page 228). Sending a fax to multiple destinations •...
  • Page 63 Basic faxing Enter the number of the first receiving fax machine and press OK. Receiving a fax You can press speed dial numbers or select a group dial number using (Address book) button. Your machine is preset Fax mode at the factory. When you receive a fax, the machine answers the call on a specified number of rings and automatically Enter the second fax number and press OK.
  • Page 64 Basic faxing Select (fax) > (Menu) > Fax Feature > Resolution on the control Press (Stop/Clear) to return to ready mode. panel. Darkness Select the option you want and press OK. • Standard: Originals with normal sized characters. You can select the degree of darkness of the original document. •...
  • Page 65 3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Storing the toner cartridge • Redistributing toner • Toner cartridge • Monitoring the supplies life •...
  • Page 66 Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
  • Page 67 Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.
  • Page 68 • Store the cartridge inside the protective bag from the original package. Samsung Electronics does not recommend or approve the use of non-Samsung • Store lying flat (not standing on end) with the same side facing up as if it brand toner cartridges in your printer including generic, store brand, refilled, or were installed in the machine.
  • Page 69 Storing the toner cartridge Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size.
  • Page 70 Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
  • Page 71 Redistributing toner 3. Maintenance...
  • Page 72 Replacing the toner cartridge Toner cartridge Click this link to open an animation about replacing a toner cartridge. • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations in this user’s guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 20).
  • Page 73 Replacing the toner cartridge When a toner cartridge has reached the end of life, the machine will stop printing. 3. Maintenance...
  • Page 74 Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. Select (Menu) > System Setup > Report > Supplies Info. on the control panel. Select the option you want and press OK.
  • Page 75 • You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program. - For Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings. Select (Menu) >...
  • Page 76 Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
  • Page 77 Cleaning the machine Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. •...
  • Page 78 Cleaning the machine 3. Maintenance...
  • Page 79 Cleaning the machine Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. •...
  • Page 80 Cleaning the machine Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.
  • Page 81 Cleaning the machine Wipe the surface of the scanner until it is clean and dry. Scanner lid Scanner glass Document feeder glass White Sheet Close the scanner lid. 3. Maintenance...
  • Page 82 Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...
  • Page 83 4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing original document jams • Clearing paper jams • Understanding the status LED • Understanding display messages This chapter gives helpful information for what to do if you encounter an error.
  • Page 84 Tips for avoiding paper jams By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 38). •...
  • Page 85 Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 4.
  • Page 86 Clearing original document jams Original paper jam in front of scanner • Illustrations in this user’s guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 9). 4.
  • Page 87 Clearing original document jams Original paper jam inside of scanner • Illustrations in this user’s guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 9). 4.
  • Page 88 Clearing original document jams 4. Troubleshooting...
  • Page 89 Clearing original document jams Original paper jam in exit area of scanner • Illustrations in this user’s guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 20). •...
  • Page 90 Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray Click this link to open an animation about clearing a jam. Illustrations in this user’s guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 20). 4.
  • Page 91 Clearing paper jams Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. • Illustrations in this user’s guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 20).
  • Page 92 Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...
  • Page 93 Clearing paper jams 4. Troubleshooting...
  • Page 94 Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 23). • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 97). •...
  • Page 95 Understanding the status LED Status Description The machine is off-line. Blinking When the backlight blinks, the machine is receiving or printing data. Green • The machine is on-line and can be used. • A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When the problem is cleared, the machine resumes.
  • Page 96 Understanding the status LED Status Description The machine is in power save mode. Blue The machine is in ready mode or machine’s power is off. Power/ Wakeup ) Eco mode is on. The default setting of Eco mode is 2-up and toner save. Green Eco mode is off.
  • Page 97 Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. •...
  • Page 98 Install a toner cartridge. Cartridge Not Compatible The toner cartridge you have installed is not for your machine. Install a Samsung-genuine toner cartridge, designed for your machine. Toner cartridge Prepare new cartridge Small amount of toner is left in the indicated cartridge. The Prepare a new cartridge for a replacement.
  • Page 99 Samsung does not recommend using a non-genuine interval, media, percentage of image area, and media Samsung toner cartridge such as refilled or remanufactured. size. Some amount of toner may remain in the cartridge Samsung cannot guarantee a non-genuine Samsung toner even when replace new cartridge appears and the cartridge's quality.
  • Page 100 Understanding display messages Tray-related messages Message Meaning Suggested solutions Jam or empty • Paper has jammed in the paper feed area. • Clear the jam (see "In tray" on page 90). • There is no paper in tray. • Load paper in tray (see "Loading paper in the tray" on page 39). Door open&close Network-related messages Message...
  • Page 101 Understanding display messages Misc. messages Message Meaning Suggested solutions Door Open The cover is not securely latched. Close the cover until it locks into place. Close it Door of scanner is open. The document feeder cover is not securely latched. Close the cover until it locks into place.
  • Page 102 5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...
  • Page 103 Specifications General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Width x Length x Height M207x series 406 x 359.6x 253 mm (15.98 x 14.16 x 9.96 inches)
  • Page 104 Specifications Items Description Humidity Operation 20 to 80% RH Storage (packed) 10 to 90% RH 110 volt models AC 110 - 127 V Power rating 220 volt models AC 220 - 240 V Average operating mode Less than 310 W Power consumption Ready mode Less than 30 W...
  • Page 105 Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeding in tray Letter 216 x 279 mm (8.5 x 11 inches) 71 to 85 g/m (19 to 23 lbs bond) 71 to 85 g/m (19 to 23 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) •...
  • Page 106 Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeding in tray Refer to the Plain section 60 to 70 g/m (16 to 19 lbs bond) 60 to 70 g/m (16 to 19 lbs bond) Refer to the Plain Thin •...
  • Page 107 Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeding in tray Letter, Legal, Oficio, Refer to the Plain section 121 to 163 g/m (32 to 43 lbs 121 to 163 g/m (32 to 43 lbs bond) Folio, A4, B5(JIS), bond) •...
  • Page 108 Specifications System requirements ® ® Microsoft Windows Requirement (recommended) Operating system free HDD space ® ® ® 128 MB (256 MB) 1.5 GB Windows Intel Pentium III 933 MHz (Pentium IV 1 GHz) ® ® ® 128 MB (512 MB) 1.25 GB to 2 GB Windows Server 2003...
  • Page 109 Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required.
  • Page 110 Specifications Linux Items Requirements ® Operating system Redhat Enterprise Linux 5, 6 Fedora 11, 12, 13, 14, 15, 16, 17, 18 SuSE Linux 10.1 (32 bit) ® OpenSuSE 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3 Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10 SuSE Linux Enterprise Desktop 10, 11 Debian 5.0, 6.0 Mint 13, 14...
  • Page 111 Specifications Network environment Network and wireless models only (see "Features by model" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
  • Page 112 Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.
  • Page 113 When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. Website : http://www.samsung.com/cn/support/location/ For more information on the ENERGY STAR program see http:// supportServiceLocation.do?page=SERVICE.LOCATION www.energystar.gov...
  • Page 114 Correct disposal of this product (Waste electrical & electronic equipment) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 (Applicable in countries with separate collection systems)
  • Page 115 Regulatory information This equipment has been tested and found to comply with the limits for a Class Taiwan only B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 116 Regulatory information Canadian radio interference regulations The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) This digital apparatus does not exceed the Class B limits for radio noise from the body when wireless devices are on.
  • Page 117 Regulatory information FCC Statement for Wireless LAN use: Germany only While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed. Therefore, the user must maintain a minimum distance of 20cm from the antenna at all times.
  • Page 118 Regulatory information Canada only Fax Branding This product meets the applicable Industry Canada technical specifications. / Le The Telephone Consumer Protection Act of 1991 makes it unlawful for any present materiel est conforme aux specifications techniques applicables person to use a computer or other electronic device to send any message via a d’Industrie Canada.
  • Page 119 Regulatory information Ringer Equivalence Number FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. In the event that terminal equipment causes harm The Ringer Equivalence Number and FCC Registration Number for this machine to the telephone network, the telephone company should notify the may be found on the label located on the bottom or rear of the machine.
  • Page 120 Regulatory information • When programming emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to advise the If you cut off the moulded plug, get rid of it straight away.You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. emergency service dispatcher of your intentions.
  • Page 121 Low Voltage Directive (2006/95/EC), EMC Directive countries: (2004/108/EC). In the event of problems, you should contact the Euro QA Lab of Samsung Hereby, Samsung Electronics, declares that this [M207xW series/ Electronics Co., Ltd. in the first instance. M207xF series/M207xFW series] is in compliance with the essential requirements and other relevant provisions of R&TTE Directive 1999/...
  • Page 122 Regulatory information European radio approval information (for products No limitations at this time fitted with EU-approved radio devices) Low power, Radio LAN type devices (radio frequency (RF) wireless Israel only communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use.
  • Page 123 Regulatory information The power output of the wireless device or devices that may be embedded in In environments where the risk of interference to other devices or your printer is well below the RF exposure limits as known at this time. Because services is harmful or perceived as harmful, the option to use a wireless the wireless devices (which may be embedded into your printer) emit less device may be restricted or eliminated.
  • Page 124 Regulatory information China only 5. Appendix...
  • Page 125 This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
  • Page 126 It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required.
  • Page 127 User’s Guide User’s Guide ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
  • Page 128 Installing driver over the network Setting up the fax address book IPv6 configuration Registering authorized users Wireless network setup Printing features Samsung Mobile Print Scan features Using the NFC feature Fax features Google Cloud Print™ Using shared folder features AirPrint...
  • Page 129 5. Useful Management Tools Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver Using SyncThru™ Web Service Using Samsung Easy Document Creator Using Samsung Easy Printer Manager Using Samsung Printer Status 6. Troubleshooting Paper feeding problems Power and cable connecting problems...
  • Page 130 1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...
  • Page 131 Installation for Mac Make sure that the machine is connected to your computer and Select USB Connected Printer on the Printer Connection Type and powered on. click Continue. Insert the supplied software CD into your CD-ROM drive. Click Add Printer button to select your printer and add it to your printer list.
  • Page 132 Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall.
  • Page 133 Installation for Linux You need to download Linux software packages from the Samsung website to When installation finished, launch Printing utility (Go to System > Administration > Printing or execute “system-config-printer“ install the printer software (http://www.samsung.com > find your product >...
  • Page 134 Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. Open Terminal program. Move to uld folder extracted from Unified Linux Driver package. Execute ” ./install.sh“ command (If you are not logged in as root, execute the command with “sudo”...
  • Page 135 • Wired network setup • Installing driver over the network • IPv6 configuration • Wireless network setup • Samsung Mobile Print • Using the NFC feature • Google Cloud Print™ • AirPrint Supported optional devices and features may differ according to your model (see "Features by...
  • Page 136 Useful network programs There are several programs available to setup the network settings easily in a SyncThru™ Web Admin Service network environment. For the network administrator especially, managing several machines on the network is possible. Web-based machine management solution for network administrators. SyncThru™...
  • Page 137 • MAC Address: 00:15:99:41:A2:78 • IP Address: 169.254.192.192 Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). Follow the instructions in the installation window. Connect your machine to the network with a network cable.
  • Page 138 Wired network setup Turn on the machine. The following instructions may vary from your model. From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. Connect your machine to the network with a network cable.
  • Page 139 Wired network setup Enter the password and click OK. When the message that warns that all applications will close on your computer appears, click Continue. Select Network Connected Printer(Wired or Wireless) on the Printer Connection Type and click Set IP Address button. Click the icon (third from left) in the SetIP window to open the TCP/IP configuration window.
  • Page 140 Installing driver over the network Silent installation Mode • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). Silent installation mode is an installation method that does not require any user •...
  • Page 141 Installing driver over the network Command- line Definition Description Command- line Definition Description /p”<port name>” Specifies printer port. Printer port name can be /a”<dest_path>” or/ Specifies destination path Since machine drivers or/P”<port name>” specified as IP address, A”<dest_path>” for installation. should be installed on the OS hostname, USB local port specific location, this...
  • Page 142 Installing driver over the network Command- line Definition Description Command- line Definition Description /n”<Printer name>” Specifies printer name. With this parameter, you can /d or/D Uninstalls all device drivers This command will remove or/N”<Printer Printer instance shall be add printer instances as your and applications from your all installed device drivers name>”...
  • Page 143 Click Agree to agree to the license agreement. Linux Click Install. All components necessary for machine operations will be You need to download Linux software packages from the Samsung website to installed. install the printer software (http://www.samsung.com > find your product >...
  • Page 144 Installing driver over the network Install the Linux driver and add network printer Add a network printer Make sure that the machine is connected to your network and powered Double-click the Unified Driver Configurator. on. Also, your machine’s IP address should have been set. Click Add Printer.
  • Page 145 IPv6 configuration The Add Printer Wizard window appears. Follow the instructions in the IPv6 is supported properly only in Windows Vista or higher. window. If the machine does not work in the network environment, activate IPv6. • Some features and optional goods may not be available depending on Refer to the next section followed by.
  • Page 146 IPv6 configuration Setting IPv6 addresses From the SyncThru™ Web Service The machine supports the following IPv6 addresses for network printing and managements. For models that do not have the display screen on the control panel, you • Link-local Address: Self-configured local IPv6 address (Address starts with need to access SyncThru™...
  • Page 147 IPv6 configuration Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A through F). Choose the DHCPv6 configuration. Click the Apply button. Using SyncThru™ Web Service Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL.
  • Page 148 Wireless network setup Wireless network name and Network Password • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features Wireless networks require higher security, so when an access point is first set up, by model"...
  • Page 149 Wireless network setup Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting method Description &...
  • Page 150 Wireless network setup Set up method Connecting method Description & Reference Without Access Point Wi-Fi Direct setup See "Setting up Wi-Fi Direct" on page 168. • If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting" on page 170). •...
  • Page 151 Wireless network setup Choosing your type Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected using the (WPS) button on the control panel. Setup™...
  • Page 152 Wireless network setup Machines with a display screen Connecting in PIN mode Press and hold the (WPS) button on the control panel for more than Connecting in PBC mode 2 seconds. The eight-digit PIN appears on the display. Press and hold the (WPS) button on the control panel for more than 2 seconds.
  • Page 153 Wireless network setup Machines without a display screen Connecting in PIN mode The network configuration report, including PIN, must be printed (see Connecting in PBC mode "Printing a network configuration report" on page 137). In ready mode, press and hold the (Cancel or Stop/Clear) button on Press and hold the (WPS) button on the control panel for about 2 - 4...
  • Page 154 Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect To disconnect the wireless network connection, press the (WPS) button on to the access point (or wireless router) with the previously used wireless the control panel for more than two seconds.
  • Page 155 , or choose the security option in detail. Setup using Windows Shortcut to the Samsung Easy Wireless Setup program without the CD: If you have installed the printer driver once, you can access the Samsung Easy Wireless Setup program without the CD (see "Accessing management tools"...
  • Page 156 Wireless network setup Insert the supplied software CD into your CD-ROM drive. Select Wireless network connection on the Printer Connection Type screen. Then, click Next. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X”...
  • Page 157 WEP Key Index: If you are using WEP Encryption, select the appropriate this feature. WEP Key Index. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 168). • Wi-Fi Direct...
  • Page 158 Wireless network setup When the wireless network set up is completed, disconnect the USB Creating the infrastructure network cable between the computer and machine. Click Next. Turn on your computer, access point, and machine. Follow the instructions in the installation window. Insert the supplied software CD into your CD-ROM drive.
  • Page 159 Wireless network setup Select Wireless network connection on the Printer Connection Type Select Using a direct wireless connection on the Select the Wireless screen. Then, click Next. Setup Method screen. Then, click Next. On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network.
  • Page 160 Wireless network setup Setup using Mac Even if your computer is running Windows 7 or higher, you cannot use this feature if your PC does not support wireless network. Set the wireless network using a USB cable (see "Access point via USB cable" on page 155). Access point via USB cable If below screen appears, press the (WPS) button from the control...
  • Page 161 Wireless network setup Double-click the CD-ROM icon that appears on your Mac desktop. Select Configuration of Wireless network on the Printer Connection Type and click Continue. • For Mac OS X 10.8, double-click the CD-ROM that appears on Finder. Double-click the MAC_Installer folder > Installer OS X icon. Click Continue.
  • Page 162 • Enter the wireless Network Name: Enter the SSID of the access point • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (SSID is case-sensitive). (see "Setting up Wi-Fi Direct" on page 168). •...
  • Page 163 Wireless network setup • Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name Make sure that the machine is connected to your computer andpowered and the maximum length is 22 characters. • Password setting is the numeric string, and the size is 8 ~ 64 characters. Insert the supplied software CD into your CD-ROM drive.
  • Page 164 Wireless network setup Select Configuration of Wireless network on the Printer Connection If Wireless Settings screen appears, select Using a direct wireless Type and click Continue. connection and click Next. If the screen does not appear, go to step 13. 2.
  • Page 165 Wireless network setup Using a network cable If below screen appears, press the (WPS) button from the control panel within 2 minutes. Machines that do not support the network port will not be able to use this feature (see "Rear view" on page 22). Your machine is a network compatible machine.
  • Page 166 Wireless network setup Printing a network configuration report Using SyncThru™ Web Service You can identify the network settings of your machine by printing a network Before starting wireless parameter configuration, check the cable connection configuration report. status. See "Printing a network configuration report" on page 137. Check whether or not the network cable is connected to the machine.
  • Page 167 Wireless network setup Select the one Network Name(SSID) in the list. Insert the supplied CD into the CD-ROM drive and proceed to install the software following the directions on the screen. When the "Connect • SSID: SSID (Service Set Identifier) is a name that identifies a wireless Printer"...
  • Page 168 From the USB cable-connected computer(recommended) Settings. • After the driver installation is complete, Samsung Easy Printer Manager can be set and changes in the Wi-Fi Direct can be made. Click Wireless > Custom. You can also turn the Wi-Fi network on/off.
  • Page 169 Wi-Fi Direct. by default. • After setting up Wi-Fi Direct, you need to download the mobile printing application (For example: Samsung Mobile printer) to print from your From the machine (Machines with a display screen) smartphone. •...
  • Page 170 Wireless network setup Connecting Failure - Invalid Security Troubleshooting • Security is not configured correctly. Check the configured security on your access point and machine. Problems during setup or driver installation Connecting Failure - General Connection Error • Your computer is not receiving a signal from your machine. Check the USB Printers Not Found cable and your machine’s power.
  • Page 171 Wireless network setup ▪ Subnet Mask: 255.255.0.0 • Check whether firewall software (V3 or Norton) is blocking the communication. Then the machine’s network information should be as below: If the computer and the machine are connected on the same network and it ▪...
  • Page 172 Wireless network setup • The machine is located away from obstacles that could block the wireless signal. Remove any large metal objects between the access point (or wireless router) and the machine. Make sure the machine and wireless access point (or wireless router) are not separated by poles, walls, or support columns containing metal or concrete.
  • Page 173 Samsung Mobile Print What is Samsung Mobile Print? Supported Mobile OS Samsung Mobile Print is a free application that enables users to print photos, • Android OS 2.1 or higher documents, and web pages directly from your smartphone or tablet. Samsung •...
  • Page 174 You just need NFC supported cell phone. In order to use this feature, Check that NFC and Wi-Fi Direct features are enabled on your cell phone Samsung Mobile Print app needs to be installed on your cell phone. and Wi-Fi Direct feature is enabled on your printer (see "Setting up Wi-Fi Direct"...
  • Page 175 PIN number. update the PIN number. • If you do not have Samsung Mobile Print app installed on your cell phone, it automatically connects to Samsung Mobile Print The printer starts printing. download page. Download the app and try again.
  • Page 176 NFC tag( ) on your printer. download page. Download the app and try again. Wait few seconds for Samsung Mobile Print app to start. Select scan mode. Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals"...
  • Page 177 NFC tag( ) on your printer. Wait a few seconds for the Samsung Mobile Print app to start. • For some cell phones, NFC antenna might not be located at the back of the cell phone. Check the location of the NFC antenna on your cell phone before tagging.
  • Page 178 Using the NFC feature Select device status icon. Select Google Cloud Print > Register Google Cloud Printer. Tag the NFC tag on your mobile device (usually located on the back of the mobile device) over the NFC tag( ) on your printer. Wait a few seconds for the mobile device to connect to the printer.
  • Page 179 Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your If it’s your first time logging into SyncThru™ Web Service you need to smart phone, tablet, or any other web-connected devices. Just register your log-in as an administrator.
  • Page 180 Google Cloud Print™ Click Manage your printers. Access the Google Docs™ application from your mobile device. Now your printer is registered with Google Cloud Print™ service. Tap the option button of the document that you want to print. Google Cloud Print™-ready devices will appear in the list. Tap the send button.
  • Page 181 AirPrint Type in the ID and Password, then click Login. If it’s your first time logging into SyncThru™ Web Service, type in the below default ID and Only AirPrint certified machines can use the AirPrint feature. Check the box password. We recommend you to change the default password for your machine came in for the AirPrint certified mark.
  • Page 182 AirPrint Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 2. Using a Network-Connected Machine...
  • Page 183 3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Copy menu • Fax menu • System setup...
  • Page 184 Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features.You can check the features available for each model in the Basic Guide (see "Menu overview" on page 31).The following are tips for using this chapter •...
  • Page 185 Copy menu Item Description Copy feature Adjusts the brightness level to make a copy that is Darkness easier to read, when the original contains faint markings and dark images (see "Darkness" on page 57) Some menus may not appear in the display depending on options or Improves the copy quality by selecting the document models.
  • Page 186 Copy menu Item Description Copy Setup Reduces the size of the original images and prints 2 or 4 pages onto one sheet of paper. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31).
  • Page 187 Fax menu Item Description Fax Feature Sends a fax to multiple destinations (see "Sending a fax to multiple destinations" on page 62). Multi Send Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You cannot send a color fax using this feature.
  • Page 188 Fax menu Item Description Item Description Stores the received fax in memory without printing out. Sets the number of redial attempts. If you enter 0, the Redial Times To print received documents, you need to enter the machine will not redial. Secure Receive password.
  • Page 189 Fax menu Item Description Receiving setup Automatically reduces an incoming fax page to fit the Auto Reduction size of the paper loaded in the machine. Some menus may not appear in the display depending on options or Discards a specific length from the end of the received Discard Size fax.
  • Page 190 System setup Item Description Machine setup Form overlay is images stored on the printer’s mass Select Form storage device (HDD) as a special file format that can be printed in layers on any document. Some menus may not appear in the display depending on options or When On, stores documents on the mass storage device models.
  • Page 191 System setup Item Description Item Description Sets the length of time the printer waits before printing Allows you to append the required carriage return to Auto CR Job Timeout the last page of a print job that does not end with a each line feed, which is useful for DOS users.
  • Page 192 System setup Item Description Item Description The printer detects the printing data from computer Imports data stored on a USB memory stick to the Import Setting PrintBlankPage whether a page is empty or not. You can set to print or machine.
  • Page 193 System setup Paper setup Sound / Volume Some menus may not appear in the display depending on options or Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on models.
  • Page 194 System setup Item Description Report Turns on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to Comm. which means the speaker Some menus may not appear in the display depending on options or is on until the remote machine answers.
  • Page 195 TonerLow Alert (see "Setting the toner low alert" on page 75). Shows the machine’s serial number. When you call for Serial Number service or register as a user on the Samsung website, you can find this. 3. Useful Setting Menus...
  • Page 196 Network setup Option Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You can activate or deactivate the following protocols. page 31). •...
  • Page 197 Network setup Option Description • MDNS: You have to enable this option to use MDNS (Multicast Domain Name System) protocol. • SetIP: You have to enable this option to use SetIP protocol. • SLP: You can configure SLP (Service Location Protocol) settings.
  • Page 198 4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment • Storing email address • Entering various characters • Setting up the fax address book • Registering authorized users • Printing features • Scan features •...
  • Page 199 High3: 3,000 m(9,842 ft)-4,000 m(13,123 ft) • High4: 4,000 m(13,123 ft)-5,000 m(16,404 ft) You can set the altitude value from Device Settings in Samsung Easy Printer Manager program. • For Windows and Mac users, see "Device Settings" on page 248.
  • Page 200 Storing email address This feature may not be available depending on model or optional goods If you need to set SMB or FTP sever information, check SMB or FTP and set (see "Features by model" on page 7). the information. You can set up Address Bookwith the email addresses you use frequently via Click Apply.
  • Page 201 Storing email address Searching for an email address Searching sequentially through memory Select (scan) > (Address Book) > Search&Send > Select an address group > All on the control panel. Or select Setup > Machine Setup > Next > Address Book > Email > View List >...
  • Page 202 Entering various characters As you perform various tasks, you may need to enter names and numbers. For Assigned numbers, letters, or characters example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email @ / .
  • Page 203 Setting up the fax address book You can set up speed number with the fax numbers you use frequently via Using speed dial numbers SyncThru™ Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. When you are prompted to enter a destination number while sending a fax, enter the speed dial number at which you stored the number you want.
  • Page 204 Setting up the fax address book Change the fax number and press OK. When you have finished, select No when Another No.? appears and press OK. Press (Cancel or Stop/Clear) to return to ready mode. Press (Cancel or Stop/Clear) to return to ready mode. Registering a group dial number Editing group dial numbers Select...
  • Page 205 Setting up the fax address book Searching Address Book for an entry Printing address book There are two ways to search for a number in memory. You can either scan from You can check your (Address Book) settings by printing a list. A to Z sequentially, or you can search by entering the first letters of the name associated with the number.
  • Page 206 Registering authorized users Enter User Name, Login ID, Password, Confirm Password, E-mail Address, and Fax Number. This feature may not be available depending on model or optional goods (see "Features by model" on page 7). You can easily add individual address if you check Yes for Add individual(s) after this group is created.
  • Page 207 Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" If you want to change the settings for each print job, change it in Printing on page 50). Preferences. • This feature may not be available depending on model or optional goods (see "Features by model"...
  • Page 208 • Install optional memory when an XPS job does not print because the printer is out of memory. • For models that provide XPS driver from the Samsung website, http:// www.samsung.com > find your product > Support or downloads. Printing to a file (PRN) Click Print.
  • Page 209 Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.
  • Page 210 Printing features Item Description Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet. Booklet Printing • If you want to make a booklet, you need to print on Letter, Legal, A4, US Folio, or Oficio sized print media. •...
  • Page 211 Printing features Item Description • Double-sided • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. Printing This option is available only when you use the PCL/XPS printer driver. •...
  • Page 212 Printing features Item Description a To change the print settings from your software application, access Printing Preferences. Watermark b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. (Creating a c Enter a text message in the Watermark Message box. watermark) You can enter up to 256 characters.
  • Page 213 Printing features Item Description a To save the document as an overlay, access Printing Preferences. b Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. c In the Edit Overlay window, click Create. Overlay d In the Save As window, type a name up to eight characters in the File name box.
  • Page 214 Printing features Item Description • This feature is available only if you have installed the optional memory or mass storage device (HDD) (see "Variety feature" on page 9). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...
  • Page 215 Printing Using Direct Printing Utility There are several ways you can print using the Direct Printing Utility. From the Start menu select Programs or All Programs > Samsung • Direct Printing Utility may not be available depending on model or optional goods (see "Software"...
  • Page 216 Printing features Changing printer settings Mac printing You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, Some features may not be available depending on models or options. It which appears in the printer properties window, may differ depending on the means that the features are not supported.
  • Page 217 Printing features Printing on both sides of the paper Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature"...
  • Page 218 Printing features Printing from applications Printing files There are a lot of Linux applications that allow you to print using Common UNIX You can print many different types of files on your machine using the standard Printing System (CUPS). You can print on your machine from any such CUPS, directly from the command line interface.
  • Page 219 (see "Scanning from image editing program" on page 223). • Samsung Easy Document Creator: You can use this program to scan images or documents (see"Scanning with Samsung Easy Document Creator" on page 224).
  • Page 220 (see "Rear view" on page 22). Make sure the printer driver is installed on your computer using the software CD, Open Samsung Easy Printer Manager (see "Using Samsung Easy since the printer driver includes the scan program (see "Installing the driver Printer Manager"...
  • Page 221 Scan features • ID is the same ID as the registered scan ID for Samsung Easy Printer • The machine that does not support the network interface, it will not be able to use this feature (see "Features by model" on page 7).
  • Page 222 Scan features Scanning using the WSD feature Setting up an FTP/SMB server Make sure that the machine is connected to your computer and Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" powered on. on page 242). Place a single document face down on the document glass, or load the Select Address Book >...
  • Page 223 Scan features Scanning and sending to FTP/SMB server Make sure that the machine is connected to your computer and powered on. Make sure that your machine is connected to a network. Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals"...
  • Page 224 Select the type of scanning or a favorites then click Start. Make adjustments to the image (Scan Settings and More Options). Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format.
  • Page 225 Scan features Click on Save (Saving a Scan), Send ( E-mailing a Scan), or Share Select the option you want. (Uploading). Scan and save your scanned image. If there is room on the document glass, more than one item can be scanned If scanning does not operate in Image Capture, update Mac OS to the latest at the same time.
  • Page 226 • You can also scan using TWAIN-compliant software, such as Adobe Photoshop. • You can scan using Samsung Scan Assistant software. Open the Applications folder > Samsung folder > Samsung Scan Assistant. Linux scanning Scanning Make sure that the machine is connected to your computer and powered on.
  • Page 227 Fax features • For basic faxing features, refer to the Basic Guide (see "Basic faxing" on Redialing the fax number page 61). • This function is not supported for M207x series (see "Control panel Press (Redial/Pause) button on the control panel. overview"...
  • Page 228 You can send a fax from your computer without going to the machine. Place a single document face down on the document glass, or load the To send a fax from your computer, the Samsung Network PC Fax program documents face up into the document feeder.
  • Page 229 Fax features To enter more fax numbers, press OK when Yes highlights and repeat Adding documents to a reserved fax steps 5. Place a single document face down on the document glass, or load the documents face up into the document feeder. •...
  • Page 230 Fax features Sending a priority fax Forwarding a sent fax to another destination This function is used when a high priority fax need to be sent ahead of reserved You can set the machine to forward the sent fax to other destination by a fax. If operations.
  • Page 231 Fax features Press (fax) > (Menu) > Fax Feature > Rcv.Forward > Forward to Fax, or Forward to PC > On on the control panel. Forward options may not be available depending on model or optional goods (see "Variety feature" on page 9). Forward options may not be available depending on model or optional goods (see "Variety feature"...
  • Page 232 PC > On the control panel. Or select Setup > Machine Setup > Next > Fax Setup > Forward > PC > On. Changing the receive modes Open the Samsung Easy Printer Manager. Press (fax) > (Menu) > Fax Setup > Receiving > Receive Mode on the control panel.
  • Page 233 Fax features • Ans/Fax: Is for when an answering machine attached to your machine. Your machine answers an incoming call, and the caller can Receiving manually in Tel mode leave a message on the answering machine. If the fax machine senses a fax tone on the line, the machine automatically switches to Fax mode to receive the fax.
  • Page 234 Fax features Receiving faxes with an extension telephone This setting may not be available depending on your country. When you are using an extension telephone connected to the EXT socket, you Select (fax) > (Menu) > Fax Setup > Receiving > DRPD Mode can receive a fax from someone you are talking to on the extension telephone, >...
  • Page 235 Fax features Receiving in secure receiving mode Receiving faxes in memory Since your machine is a multi-tasking device, it can receive faxes while you are This feature may not be available depending on model or optional goods making copies or printing. If you receive a fax while you are copying or printing, (see "Features by model"...
  • Page 236 Using shared folder features This feature allows you to use the machine’s memory as a shared folder. The Using the shared folder advantage of this feature is that you can conveniently use the shared folder through your computer’s window. You can use the shared folder in the same way exactly like the normal computer. Create, edit and delete the folder or file as a normal Windows folder.
  • Page 237 Using memory/hard drive features From the control panel You can use this feature in the models that have a mass storage device (HDD) or memory (see "Variety feature" on page 9). If your machine has optional memory or an optional hard drive, you can use these features from the (Menu) button>...
  • Page 238 This chapter introduces management tools provided to help you make full use of your machine. • Easy Capture Manager • Samsung AnyWeb Print • Easy Eco Driver • Using SyncThru™ Web Service • Using Samsung Easy Document Creator • Using Samsung Easy Printer Manager • Using Samsung Printer Status...
  • Page 239 Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 5.
  • Page 240 This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Click Start > All programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version to link to the website where the tool is available for download.
  • Page 241 Easy Eco Driver • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Features by model" on page 7). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked.
  • Page 242 Using SyncThru™ Web Service Click Login on the upper right of the SyncThru™ Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. Type in the ID and Password then click Login. • SyncThru™...
  • Page 243 This tab allows you to maintain your machine by upgrading firmware and address, and font reports. setting contact information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu. Settings tab •...
  • Page 244 Using SyncThru™ Web Service Start a web browser, such as Internet Explorer, from Windows. Setting the system administrator’s information Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. This setting is necessary for using the e-mail notification option. Your machine’s embedded website opens.
  • Page 245 Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax. Whether you’re a student needing to organize research from the library or a stay-at-home mom sharing scanned pictures from last year’s birthday party, Samsung Easy...
  • Page 246 Understanding Samsung Easy Printer Manager To open the program: For Windows, Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager > Samsung Easy Printer Manager. Printer list The Printer List displays printers installed on your...
  • Page 247 Using Samsung Easy Printer Manager Printer This area gives you general information about your Quick links Displays Quick links to machine specific functions. This information machine. You can check information, such as the section also includes links to applications in the advanced machine’s model name, IP address (or Port name), and...
  • Page 248 Using Samsung Easy Printer Manager Fax to PC Settings Advanced settings user interface overview This menu includes settings related to the basic fax functionality of the selected device. The advanced user interface is intended to be used by the person responsible for managing the network and machines.
  • Page 249 Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the Icon Mean Description machine status. Normal The machine is in ready mode and experiencing no errors or warnings. • The Samsung Printer Status window and its contents shown in this user’s...
  • Page 250 Using Samsung Printer Status Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.
  • Page 251 6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power • Printing problems • Printing quality problems • Copying problems • Scanning problems • Faxing problems • Operating system problems...
  • Page 252 Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...
  • Page 253 Power and cable connecting problems Power Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first. If the machine has a (Power/Wakeup) button on the control, or the connection cable between the press it.
  • Page 254 Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power/ print. Wakeup) button on the control, press it. The machine is not selected as the default Select your machine as your default machine in Windows.
  • Page 255 Printing problems Condition Possible cause Suggested solutions The machine does not The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning.
  • Page 256 Printing problems Condition Possible cause Suggested solutions Pages print, but they are The toner cartridge is defective or out of toner. Redistribute the toner, if necessary. If necessary, replace the toner cartridge. blank. • See "Redistributing toner" on page 70. •...
  • Page 257 Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print •...
  • Page 258 Printing quality problems Condition Suggested solutions Dropouts If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. A a B b C • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. A a B b C •...
  • Page 259 Printing quality problems Condition Suggested solutions Black or color background If the amount of background shading becomes unacceptable: • Change to a lighter weight paper. • Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount of background shading.
  • Page 260 Printing quality problems Condition Suggested solutions Background scatter Background scatter results from bits of toner randomly distributed on the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.
  • Page 261 Printing quality problems Condition Suggested solutions Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. Curl or wave •...
  • Page 262 Printing quality problems Condition Suggested solutions Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 76). Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. •...
  • Page 263 Printing quality problems Condition Suggested solutions Character voids Character voids are white areas within parts of characters that should be solid black: • You may be printing on the wrong surface of the paper. Remove the paper and turn it around. •...
  • Page 264 Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 57). Smears, lines, marks, or spots •...
  • Page 265 Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 47). •...
  • Page 266 Scanning problems Condition Suggested solutions Message appears on your • There may be a copying or printing job in progress. Try your job again when that job is finished. computer screen: • The selected port is currently being used. Restart your computer and try again. •...
  • Page 267 Faxing problems Condition Suggested solutions The machine is not working, • Unplug the power cord and plug it in again. there is no display, or the • Ensure that there is power being supplied to the electrical outlet. buttons are not working. •...
  • Page 268 Faxing problems Condition Suggested solutions Some of the words on an The fax machine sending the fax had a temporary document jam. incoming fax are stretched. There are lines on the originals Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 80). you sent.
  • Page 269 Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. during installation. “General Protection Fault”, Close all other applications, reboot Windows and try printing again. “Exception OE”, “Spool 32”, or “Illegal Operation”...
  • Page 270 Operating system problems Common Mac problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.
  • Page 271 Operating system problems Common Linux problems Condition Suggested solutions There is no xsane nor simple- • For some Linux distributions, there might be no default scan application. To use scan features, install one of scan applications using download center supplied by O/S (ex. Ubuntu Software Center for Ubuntu, Install/Remove Software for openSUSE, Software scan application on my Linux for Fedora).
  • Page 272 Operating system problems Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file cannot be The PostScript driver may not be installed • Install the PostScript driver (see "Software Installation" on page 130). printed correctly.
  • Page 273 • Installing the driver locally • Installing the driver over the network • Installing the driver over the wireless network • Uninstalling the driver • Using Samsung Printer Experience • Accessing management tools • Installing accessories • Troubleshooting • The screen may appear somewhat different depending on the model or interface in use.
  • Page 274 Understanding the screen Windows 8 provides both the new Start screen mode and the Desktop screen mode of the existing OS. Start Screen Desktop Screen Quick Guide for Windows 8 User...
  • Page 275 System requirements Requirement (recommended) Operating Free HDD system Space ® ® ® 1 GB (2 GB) 16 GB Windows 8 Intel Pentium IV 1 GHz 32-bit or 64-bit processor or higher ® • Support for DirectX 9 graphics with 128 MB memory (to enable the Aero theme).
  • Page 276 Installing the driver locally A locally connected machine is a machine directly attached to your computer • If you want to install Samsung’s printer management tools, you need to using the cable. install them using the supplied software CD (see "From the Desktop Screen"...
  • Page 277 Installing the driver locally Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK. If “Tap to choose what happens with this disc.”...
  • Page 278 • Machine that do not support networking will not be able to use this feature (see "Rear view" on page 22). • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD (see "From the Desktop •...
  • Page 279 Installing the driver over the network Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 137). Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, from Charms, select Search >...
  • Page 280 Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD (see "From the Desktop • You must set up for wireless network using the supplied software CD in Screen"...
  • Page 281 Installing the driver over the wireless network From the Desktop Screen If you install the driver using the supplied software CD, you cannot use the installed driver from the Start screen. Turn on your computer, access point, and machine. Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, from Charms, select Search >...
  • Page 282 Follow the instructions in the window. Follow the instructions in the window. • If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode (see "From the Desktop Screen" on page 282). • If you want to uninstall Samsung’s printer management tools, from the Start screen, right-click the app >...
  • Page 283 Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You The screenshot may differ depending on the model you are using. can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information.
  • Page 284 Adding/Deleting Printers connected to the Internet to use this feature. If you do not have any printer added to the Samsung Printer Experience, or if This button opens the Troubleshooting Guide you want to add/delete a printer, follow the instructions below.
  • Page 285 Select the printer settings, such as the number of copies and orientation. Click the Print button to start the print job. From the Charms, select Settings. Or, right-click the Samsung Printer Experience page and select Settings. Select Remove Printer Select the printer you want to delete.
  • Page 286 Using Samsung Printer Experience Cancelling a print job Basic tab If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar.
  • Page 287 Using Samsung Printer Experience Advanced tab Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. Paper settings This option allows you to set the basic paper handling specifications.
  • Page 288 Using the sharing feature Scanning from Samsung Printer Experience Samsung Printer Experience allows you to print from other applications The most frequently used printing menus are displayed for quick scanning. installed on the computer using the sharing feature.
  • Page 289 Accessing management tools Samsung provides a variety of management tools for Samsung printers. For more information on each tool, refer to "Useful Management Tools" on page 238. From the Charms, select Search > Apps. Find Samsung Printers. Under Samsung Printers, you can see installed management tools.
  • Page 290 Installing accessories When you install optional devices, such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use the optional devices you installed in this driver, you can set the optional devices in Device Settings to use.
  • Page 291 Troubleshooting Problem Suggested Solutions Samsung Printer Samsung Printer Experience is not installed. Experience is not shown Download the app. from the Windows Store and when you click More install it. settings. Machine information is Check the Printer properties. Click the Ports tab.
  • Page 292 Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center WebSite the Samsung customer care center. 810-800-500-55-500 www.samsung.com/ BELARUS support Country/Region Customer Care Center WebSite 02-201-24-18 www.samsung.com/ 3004 www.samsung.com/ be/support (Dutch) ALGERIA...
  • Page 293 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 1-800-SAMSUNG (726-7864) www.samsung.com/ 70 70 19 70 www.samsung.com/ DENMARK ca/support (English) dk/support CANADA 1-800-751-2676 www.samsung.com/ www.samsung.com/ latin/support ca_fr/support (French) (Spanish) DOMINICAN 800-SAMSUNG (726-7864) www.samsung.com/ CHILE REPUBLIC cl/support www.samsung.com/...
  • Page 294 FRANCE (English) fr/support 3698 4698 www.samsung.com/ 0-800-555-555 www.samsung.com/ GEORGIA hk/support (Chinese) support HONG KONG www.samsung.com/ 0180 6 SAMSUNG bzw. www.samsung.com/ hk_en/support de/support 0180 6 7267864* (English) GERMANY (*0,20 €/Anruf aus dem dt. 0680SAMSUNG (0680-726-786) www.samsung.com/ Festnetz, aus dem Mobilfunk HUNGARY...
  • Page 295 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 1-800-SAMSUNG (726-7864) www.samsung.com/ 0800 333 www.samsung.com/ MACAU JAMAICA latin_en/support support (English) MACEDONIA 023 207 777 0120-363-905 www.samsung.com/ 1800-88-9999 www.samsung.com/ JAPAN jp/support my/support MALAYSIA 603-77137477 (Overseas 0800-22273 www.samsung.com/...
  • Page 296 Landline and Mobile ] NIGERIA africa_en/support 02- 422-2111 [ Standard Landline 815 56480 www.samsung.com/ NORWAY no/support 801-172-678* lub +48 22 607-93- www.samsung.com/ 800-SAMSUNG (800 - 726 7864) www.samsung.com/ pl/support ae/support (English) Dedykowana infolinia do obsługi OMAN www.samsung.com/ zapytań dotyczących telefonów POLAND ae_ar/support (Arabic) komórkowych: 801-672-678* lub...
  • Page 297 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 800-CALL (800-2255) www.samsung.com/ SLOVENIA 080 697 267 (brezplačna številka) www.samsung.com/si ae/support (English) 0860 SAMSUNG (726 7864) www.samsung.com/ QATAR SOUTH AFRICA support www.samsung.com/ ae_ar/support (Arabic) 0034902172678 www.samsung.com/ SPAIN...
  • Page 298 (English) latin/support (Spanish) 80-1000-12  www.samsung.com/ TUNISIA VENEZUELA n_africa/support www.samsung.com/ 444 77 11 www.samsung.com/ latin_en/support TURKEY tr/support (English) 800-SAMSUNG (800 -726 7864) www.samsung.com/ 1800 588 889 www.samsung.com/ VIETNAM ae/support (English) vn/support U.A.E 0211  350370 www.samsung.com/ www.samsung.com/ ZAMBIA support ae_ar/support (Arabic) U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/...
  • Page 299 Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.
  • Page 300 Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.
  • Page 301 Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.
  • Page 302 Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor fax transmission process that are sometimes caused by telephone line noise.
  • Page 303 Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.
  • Page 304 Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.
  • Page 305 Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.
  • Page 306 Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.
  • Page 307 Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.
  • Page 308 Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.
  • Page 309 Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.
  • Page 310 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
  • Page 311 Index email address searching accessing cleaning storing management tools inside entering character outside address book error message pickup roller editing scan unit group editing cleaning a machine group registering favorites settings, for printing registering control panel using convention adding documents to a reserved fax address book setup copy automatic redialing...
  • Page 312 Index receiving in secure mode printing receiving in Tel mode scanning id copy receiving with ext. telephone linux scanning installation redialing the last number loading accessories sending a fax in the computer paper in the tray1 sending a priority fax special media fax feature loading originals...
  • Page 313 Index machine status preprinted paper manual feeding setting the paper size optional memory setting the paper type loading setting up the optional memory special media memory/hard drive feature output support printer preferences menu overview overlay printing Linux multi-purpose tray create printer status tips on using delete...
  • Page 314 Samsung Printer Status ordering copying problems scan feature replacing toner cartridge faxing problems Scanning SyncThru Web Service paper feeding problems Scanning with Samsung Easy Document power problems Creator general information scanning SyncThru™ Web Service printing problems printing quality problems basic information...
  • Page 315 Index troubleshooting driver installation for Windows 8 USB cable connected driver installation for Windows 8 wireless network understanding the status LED system requirements Unix using SetIP system requirements Windows 8 USB cable driver uninstallation driver installation network driver reinstallation driver installation using help USB cable driver installation...

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