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Multitech MultiFrad FR3060 User Manual

Multifrad 3000 series router/multiport data/voice/fax frame relay access device
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FR3060, FR3100
FR3060/V4, FR3060/V8
FR3100/V4, FR3100/V8
User Guide

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  • Page 1 Models FR3060, FR3100 FR3060/V4, FR3060/V8 FR3100/V4, FR3100/V8 User Guide...

  • Page 2: User Guide

    Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

  • Page 3: Table Of Contents

    Chapter 1 - Introduction and Description Introduction ... 6 Preview of this Guide ... 7 Front Panel Description ... 8 Back Panel Description ... 10 Power Connector ... 10 Frame Ground (GND) Connector ... 10 Internal Composite Link (T1 DSU) Connector ... 10 Monitor (XMT/RCV) Connector ...
  • Page 4 Changing Voice/Fax Channel Parameters ... 55 Interface ... 55 Voice/Fax ... 56 Regional ... 57 Changing the Phone Directory Database ... 58 Others Setup ... 59 Statistics ... 61 IP Statistics ... 62 IPX Port Statistics ... 63 STP (Spanning Tree) Port Statistics ... 63 SNMP Statistics ...

  • Page 5: Chapter 1 - Introduction And Description

    Chapter 1 - Introduction and Description...

  • Page 6: Introduction

    IP and hub capabilities that allow multiple MultiFRAD 3000’s to be connected together, increasing the number of available data channels. The MultiFRAD 3000 series has six model numbers that include FR3060 which allows up to six data channel devices such as multiplexers to be connected to its RS232 data channels, an Ethernet LAN connection for IP or IPX routing or bridging of other protocols, an RS232 command port, and a composite link for access to a Frame Relay Network.

  • Page 7: Preview Of This Guide

    Preview of this Guide This User Guide describes the MultiFRAD and details how to install and configure it. The information contained in each chapter is as follows: Chapter 1 - Introduction and Description Chapter 1 describes the MultiFRAD including front panel descriptions, back panel connectors, and relevant technical specifications.

  • Page 8: Front Panel Description

    MultiFRAD 3000-Series User Guide Front Panel Description The front panel of the MultiFRAD contains groups of LEDs that provide the information on the composite link activity, LAN, data channels, and Voice/Fax channel activity, and the general status of the MultiFRAD. The LED’s are as follows: Power.

  • Page 9: Channels 3 Through

    Channels 1 and 2 V.35 Interface. This indicator lights when the channel is configured for a V.35 interface. Transmit. This indicator blinks when the channel is receiving data to be transmitted on the link or over IP. Receive. This indicator blinks when the channel is transmitting data received from the link.

  • Page 10: Back Panel Description

    MultiFRAD 3000-Series User Guide Back Panel Description The connectors are as follows: Power Connector The POWER connector is used to connect the external power supply to the MultiFRAD. The connector is a 7-pin circular DIN connector. Frame Ground (GND) Connector Use the GND connector to connect the MultiFRAD’s frame ground to the PBX’s frame ground when the MultiFRAD is configured for E&M operation.

  • Page 11: Channels 3 - 10 Connectors

    Channels 3 - 10 Connectors These DB-25 female connectors are used to connect the MultiFRAD to channel devices. These connections can be to either asynchronous or HDLC synchronous RS-232 data equipment such as multiplexers. Voice/Fax Channels 1 - 8 Connectors E&M Use the E&M connector to connect the MultiFRAD Voice/Fax channel to the E&M connector on an analog PBX (Private Branch eXchange) trunk when linking two PBX’s together.

  • Page 12: Technical Specifications

    Channel Connectors • 6 on the FR3060; 10 on the FR3100 • Data Rate: Channels 1 and 2 up to 512K bps with V.35 interface; synchronous to 128K bps on RS-232/V.35 interface; or asynchronous to 115.2K bps on RS-232/V.35 interface.

  • Page 13: Chapter 2 - Installation

    Chapter 2 - Installation...

  • Page 14: Introduction

    MultiFRAD 3000-Series User Guide Introduction This chapter guides you through the unpacking and installation of your MultiFRAD. The installation procedure, provides step by step instructions on cabling and powering-on the MultiFRAD. Chapter 3 provides instructions on loading and configuring the MultiFRAD software. Unpacking your MultiFRAD 3000 Remove all items from the box.

  • Page 15: Valid Voice/Fax Channels

    Valid Voice/Fax Channels The following are the only valid Voice/Fax channels that can be made at this time: • FXS to FXS • FXS to FXO • FXS to E&M • E&M to E&M For example, the FXS configuration at the local site can talk to an FXO configuration at the remote site.
  • Page 16 Connect one end of a DB-25 cable to one of the data channel connectors on the back of your MultiFRAD (labeled CHANNEL 1-6 for the FR3060, CHANNEL 1-10 for the FR3100). See Figure 4. Connect the other end of each cable to the channel device. Repeat for each of the up to 6 or 10 channels you are connecting.
  • Page 17 Voice/Fax Cable Connections NOTE: The E&M, FXS, and Ethernet ports are not designed to be connected to a Public Telecommunication Network. If you are connecting a station device; e.g., analog telephone, fax machine, or Key Telephone System (KTS) to your MultiFRAD; connect one end of an RJ-11 phone cord to the Voice/Fax Channel 1 FXS connector on the back of the MultiFRAD and the other end to the station device.

  • Page 18: E&M Jumper Block Positioning Procedure

    MultiFRAD 3000-Series User Guide E&M Jumper Block Positioning Procedure A jumper block exists for each voice/fax channel. The jumper block is to the right of each set of channel jacks. The jumper block contains 8-pairs of pins. The jumper plug fits over three pairs of pins on the jumper block.

  • Page 19: Chapter 3 - Software Loading And Configuration

    Chapter 3 - Software Loading and Configuration...

  • Page 20: Introduction

    MultiFRAD 3000-Series User Guide Introduction This chapter will guide you through the installation and initial configuration of the MultiFRAD software included in your shipping box. software and it’s features. Loading your Software The following loading procedure does not provide every screen or option in the process of installing the MultiFRAD software.
  • Page 21 6. The next dialog box enables you to name the Program Folder for the MF3000 files. You can select the default name, MultiFRAD 3000, or name it anything you like; when done, click Next> to continue. 7. After all the program files from both disks are loaded, the Setup dialog box is displayed, enabling you to designate the COM port of your PC that is connected to your MultiFRAD.
  • Page 22 MultiFRAD 3000-Series User Guide 9. Do you want to download default setup? dialog box is displayed. Click the Yes button to continue. 10. If your MultiFRAD is connected to a LAN and the network protocol is IPX, continue with the following steps (11 thru 14).
  • Page 23 13. WAN: Enter the WAN network number for the Frame Relay WAN Port by clicking the Network Number box and backspacing through the default number and entering your new WAN Number. Make sure the WAN network number is the same as the MultiFRAD on the other end of the link.
  • Page 24 MultiFRAD 3000-Series User Guide 22. If your MultiFRAD is going to be connected to a frame relay network with a Synchronous DCE device and External Clocking, click OK and proceed to step 23 to configure your data ports. If your Synchronous DCE device in your frame relay network requires External Clocking from the MultiFRAD, click on Internal Clock and set your Clock Speed.
  • Page 25 23. The Data Port Configuration dialog box allows you to configure the data channels for PPP/ Frame Relay, for data over the Internet, or as a Hub over a frame relay network. The Encapsulation Type group determines how the data channel is going to be configured. If your MultiFRAD is going to be connected to a frame relay network or point-to-point, then accept the default Encapsulation Type of PPP/Frame Relay option.
  • Page 26 MultiFRAD 3000-Series User Guide 25. If your data device is an Asynchronous device, then click the Asynchronous check box, and select the Baud Rate from the drop-down list. Also, select the Word Length, Parity, Stop Bits, etc. for your device. Refer to the user documentation for the parameters of the data device. If your data device is a synchronous device, ensure that the clocking and, if an internal clock is used, the Speed is correct.
  • Page 27 29 The Voice/Fax Channel Setup dialog box is displayed. The Channel Setup dialog boxes define the Voice/Fax channel interface, voice coder, fax parameters, and regional telephone parameters for each channel. Configure each channel for the type of interface you are connecting to. The Interface tab defaults to Channel 1 in the Select Channel group.
  • Page 28 MultiFRAD 3000-Series User Guide If you want to dedicate a voice/fax channel to a point-to-point configuration; i.e., the device on a local channel will automatically call a specific channel on a remote MultiFRAD; click the Auto Call Enable option in the Auto Call group. Then enter the appropriate DLCI in the DLCI Number field.
  • Page 29 34. To change the call progress signaling for your Country/Region, click the down arrow and highlight your specific country or region. The Tone Pairs parameters change per your choice. Click OK to continue to building your phone directory database. 35. The Checking MultiFRAD dialog box is displayed. The Setup utility is "Ready to Download default setup Choose OK to proceed."...
  • Page 30 MultiFRAD 3000-Series User Guide 37. After writing setup to the MultiFRAD, the unit is rebooted. 38. During reboot, the BTG (Booting) LED will be on. Wait for the BTG LED to go off. This could take up to 90 seconds for the BTG LED to go off. 39.

  • Page 31: Detect And Map Your Dlcis

    Detect and Map Your DLCIs 41. From the Setup dialog box, click the Frame Relay button. 42. A Frame Relay dialog box stating “MultiFRAD has detected and added following DLCIs” is displayed. Click the OK button. 43. A second Frame Relay dialog box may be displayed, stating “MultiFRAD has detected Management Type to be Annex A”.
  • Page 32 MultiFRAD 3000-Series User Guide 46. The Frame Relay DLCI Setup dialog box displays a number of DLCIs in the DLCI dialog box window. In the example, the Total DLCIs window shows 8 DLCIs detected by the Frame Relay network. Click a DLCI that you want to map. The Protocol Mappings, Port Mappings, and all the other groups become active.

  • Page 33: Build Your Phone Directory Database

    56. The Setup menu is displayed. Build Your Phone Directory Database Perform the following steps to construct your phone directory database. 57. Click Phone Book on the main menu. The Phone Directory Database dialog box is displayed. You will build your personalized MultiFRAD Phone Directory in the following steps. The completed database will contain the telephone numbers, associated descriptions, DLCI numbers, and channels for all the MultiFRAD’s available for communication on the internetwork.
  • Page 34 MultiFRAD 3000-Series User Guide 58. Click Add to begin building your phone directory database. The Add/Edit Phone Entry dialog box is displayed. In the Station Information group, enter a unique phone number in the Phone Number field for one of the remote voice/fax channel you will be calling. For example, telephone number 101.
  • Page 35 60. Repeat steps 58 thru 59 for each additional phone number. You should enter one phone number for each remote channel that is enabled. When finished, click OK. 61. The Main menu is displayed. Click Download Setup. 62. The “Save Current Setup as User Default Configuration” is displayed. MultiTech recommends that you click the check box to save the user default configuration.
  • Page 36 MultiFRAD 3000-Series User Guide 63. The Writing Setup dialog box is displayed as the setup configuration is written to the MultiFRAD. 64. After setup is written to the MultiFRAD, the unit reboots. 65. During reboot, the BTG (Booting) LED will be on. When the BTG LED goes off, you are returned to the Main menu.

  • Page 37: Chapter 4 - Multifrad Software

    Chapter 4 - MultiFRAD Software...

  • Page 38: Introduction

    MultiFRAD 3000-Series User Guide Introduction This chapter describes the MultiFRAD software with the intent to show you how to make changes to the configuration of your MultiFRAD. The major configuration parameters were established during the loading of the software utilities allow you to make changes to that initial configuration. The MultiFRAD software allows you to refine your configuration based on your network connections.

  • Page 39: Multifrad Configuration

    Chapter 4 - MultiFRAD Software MultiFRAD Configuration The MultiFRAD 3000-Series Setup menu consists of 12 buttons in which you can point and click, an Events window in the middle of the menu, and a status bar at the bottom of the menu. The 12 buttons allow you to display and change the protocol stacks, statistics, WAN port setup, Frame Relay parameters, data port configuration, enable applications such as SNMP Agent, Telnet Server, WEB Server, and assign a MultiFRAD password.

  • Page 40: Changing Ip Parameters

    MultiFRAD 3000-Series User Guide Changing IP Parameters The IP Setup dialog box allows you change the IP routing capabilities, add or delete logical WANs, enable the DHCP relay agent, assign DNS address, and define default and static routes. The initial routing capabilities were established during the software installation.
  • Page 41 Chapter 4 - MultiFRAD Software when a topology change occurs) information which in turn speeds up the rate at which RIP will correctly map the current network topology. From the Ethernet IP Setup dialog box you can switch to the WAN IP Setup dialog box or the Advanced IP Setup dialog box.
  • Page 42 MultiFRAD 3000-Series User Guide The Routing option is normally checked; however, if you do not wish to have IP packets routed, then uncheck this item. If IP routing is disabled and bridging is enabled, IP packets are bridged; i.e., IP packets are transferred.

  • Page 43: Changing Ipx Parameters

    Chapter 4 - MultiFRAD Software Changing IPX Parameters The IPX Setup dialog box controls the four frame types, the WAN ports setup, and the advanced tab enables IPX routing, auto learn of Ethernet network numbers, and the distributed name of the MultiFRAD.
  • Page 44 MultiFRAD 3000-Series User Guide The IPX WAN Setup window allows you to enable or disable IPX routing on the WAN port, change the network number for the WAN port, change the default RIP and SAP timers, and optimize the bandwidth. The IPX WAN network number has to be the same on both ends of the link and must be unique throughout the internetwork.
  • Page 45 Chapter 4 - MultiFRAD Software The Advanced IPX Setup dialog box controls the routing of the protocol and auto learn of Ethernet network numbers, defines the broadcast name of the MultiFRAD, and IPX filtering. If bridging of IPX packets is desired, IPX routing must be disabled and frame type support for the frame type must be enabled.

  • Page 46: Changing Bridging Parameters

    MultiFRAD 3000-Series User Guide Changing Bridging Parameters The Spanning Tree Setup dialog box controls transparent bridging when the Bridging option is enabled. If there are any loops or redundant links in the internetwork, then Spanning Tree Algorithm option must be used. Spanning Tree is a method of transparent bridging, as opposed to source route bridging which the MultiFRAD does not support.

  • Page 47: Wan Port Setup

    Chapter 4 - MultiFRAD Software WAN Port Setup The WAN Port Setup dialog box controls how the port is configured (i.e., frame relay or point-to- point). If the WAN port is configured for frame relay, then the mode of the port is synchronous. If the port is configured for point-to-point, then the mode can be either synchronous or asynchronous.

  • Page 48: Point To Point Setup

    MultiFRAD 3000-Series User Guide Point to Point Setup The Point to Point Setup dialog box controls the WAN port protocol, dial on demand, and remote port setup. The WAN port protocol can be either Point to Point Protocol (PPP) or Serial Line Internet Protocol (SLIP).

  • Page 49: Frame Relay Setup

    Chapter 4 - MultiFRAD Software Frame Relay Setup The Frame Relay dialog box displays the CIR Measurement Interval in milliseconds, the Management Type and details of that management type, and the number of DLCI’s that are active. The MultiFRAD can detect DLCIs and the Management Type when you are connected to an active frame relay service.
  • Page 50 MultiFRAD 3000-Series User Guide If you click the DLCI button on the right side of the dialog box, the Frame Relay DLCI dialog box is displayed. If you have connected to a frame relay service, this dialog box should display your current DLCI numbers automatically.
  • Page 51 Chapter 4 - MultiFRAD Software When you click the OK button, the new DLCI appears in the DLCI’s window in the Frame Relay DLCI dialog box. When a DLCI has just been detected, or if you have just made a new DLCI, no data ports and protocols are mapped to it.
  • Page 52 MultiFRAD 3000-Series User Guide Compression can be enabled on a per-DLCI basis by clicking on the Others-Compression box. If compression is required, it must be enabled on both the local and remote ends of the PVC. To map a protocol to a DLCI (e.g., 17), return to the Main Menu and then click the protocol stack that you are using.
  • Page 53 Chapter 4 - MultiFRAD Software We now have WAN IP address 200.2.12.1 from the IP protocol stack mapped to DLCI 17. Let’s say we also want to map a data channel to DLCI 17. The data ports that are already mapped to other DLCIs are grayed out.

  • Page 54: Data Port Configuration

    MultiFRAD 3000-Series User Guide Data Port Configuration The Data Port Configuration dialog box allows you to change the parameters of the data transferred between the data device and the MultiFRAD. The MultiFRAD can transfer data between the data device and MultiFRAD in either synchronous or asynchronous mode. If your data device is an asynchronous device, choose the Configure Asynchronous option and configure the MultiFRAD to match your device.

  • Page 55: Changing Voice/Fax Channel Parameters

    Chapter 4 - MultiFRAD Software Changing Voice/Fax Channel Parameters The Voice/Fax channel parameters include the interface type and its options, voice and fax settings, and voice communications for the region of the world that the MultiFRAD resides in. The Channel Setup dialog box is accessed from the Main MultiFRAD menu.

  • Page 56: Fxo Interface

    MultiFRAD 3000-Series User Guide FXO Interface The FXO Interface is used to connect PBX extensions or central office telephone lines. You also, need to select DTMF or Pulse dialing in the Regeneration field of the Dialing Options group. If you are unsure of the correct selection, contact the personnel in charge of your PBX or your local telephone company to determine whether pulse or DTMF should be used.

  • Page 57: Regional

    Chapter 4 - MultiFRAD Software Regional The regional tab controls the voice communications for the region that the MultiFRAD resides in. From the Country/Region drop-down list you can select the region or country for which you are configuring the MultiFRAD. The Tone Pairs group displays the tones used in the region you selected. The Pulse Generation Ratio group contains two ratios, the 60/40 is basically for the USA and the 67/33 ratio is for international applications.

  • Page 58: Changing The Phone Directory Database

    MultiFRAD 3000-Series User Guide Changing the Phone Directory Database The phone directory database defines each FRAD Phone Number in your MultiFRAD network. To access this database you would click on the Phone Book button in the Main MultiFRAD menu. You can add, delete, or edit any entry in the database.

  • Page 59: Others Setup

    Chapter 4 - MultiFRAD Software Others Setup Clicking the Others button on the main menu displays the Others Setup dialog box. This dialog box lets you enable SNMP Agent (the default is disabled) and set up all the necessary parameters; enable or disable various remote configuration methods such as TFTP (Trivial File Transfer Protocol) Server, Web Server, Dumb Terminal, and Telnet Server;...
  • Page 60 MultiFRAD 3000-Series User Guide Enable Logging of Statistics Clicking the Log Setup button on the Others Setup dialog box displays the Log Statistics dialog box which lets you Enable/Disable Logging, set the time interval (in minutes) between logging, and either Log all Statistics or only those statistics that you enable (check) on this dialog box.

  • Page 61: Statistics

    Chapter 4 - MultiFRAD Software Statistics The Statistics dialog box allows you to view statistics on the major events of the MultiFRAD. The Statistic dialog box changes depending on the way the WAN port is configured. If the MultiFRAD is configured in a point-to-point configuration, the button to the right of the WAN changes to PPP and the DLCI button will be grayed out.

  • Page 62: Ip Statistics

    MultiFRAD 3000-Series User Guide IP Statistics IP is a connection-less network protocol that resides in the network layer of a conventional OSI layered model. Depending on what is going on at the application layer, IP will typically use one of two transport layer protocols.

  • Page 63: Ipx Port Statistics

    Chapter 4 - MultiFRAD Software IPX Port Statistics The IPX Port Statistics dialog box displays information pertaining to the IPX Port, for example, the frame type used or the number of packets transmitted/received. IPX is a network layer protocol that is usually associated with Novell Netware networks.

  • Page 64: Snmp Statistics

    MultiFRAD 3000-Series User Guide SNMP Statistics The SNMP Statistics dialog box provides statistical information on Simple Network Management Protocol (SNMP). SNMP is an application layer protocol that facilitates the exchange of management information between network devices. There are three key components in SNMP: the devices that are to be managed, agents, and the network management systems.

  • Page 65: Ppp Statistics

    Chapter 5 - Remote Configuration and Management The WAN Port Statistics dialog box pertains to the traffic on the MultiFRAD’s composite link (WAN) port. The Statistics that fall into “Others” category relate to the physical layer between the MultiFRAD and the link device, i.e. the CSU/DSU. These statistics can be helpful in troubleshooting suspected problems at the physical layer, i.e., the WAN port itself, the link device (CSU/DSU), and any associated cabling.

  • Page 66: Data Port Statistics

    MultiFRAD 3000-Series User Guide Data Port Statistics The Data Port Statistics dialog box displays statistical information, such as bytes or blocks received/ transmitted, for the various data ports. This window shows the statistics for all data channels. By highlighting and double clicking on a particualr port, you can view the individual channel statistics, as well as various hardware signals (CTS, RTS, DSR, DCD, DTR) and XON/XOFF status.

  • Page 67: Frame Relay Statistics

    Chapter 4 - MultiFRAD Software Frame Relay Statistics The Frame Relay Management Statistics dialog box can be a useful tool for troubleshooting MultiFRAD installations and monitoring the performance of active links, and determining if the MultiFRAD is talking to the provider’s switch. The Polling Details section lists the various management frames sent and received.
  • Page 68 MultiFRAD 3000-Series User Guide When trying to troubleshoot a frame relay circuit, once it has been established that management frames are being sent and received, the next step is to determine whether the DLCIs are becoming active. This is dialog box that will give that indication. A FRAD needs to be present at both ends for the DLCI to be active.

  • Page 69: Chapter 5 - Remote Configuration And Management

    Chapter 5 - Remote Configuration and Management...

  • Page 70: Introduction

    MultiFRAD 3000-Series User Guide Introduction This chapter provides procedures for viewing or changing the configuration of a remote unit. Two methods are provided to access a remote unit; the first method is modem based and the second method is using IP. Within the IP method, three applications can be used: 1) LAN-Based using TFTP (Trivial lFile Transfer Protocol), 2)Telnet as a client application, or 3) a standard web browser on the Internet.
  • Page 71 Verify that the Communication Type field is set for COM Port and the Select Port field matches the COM port of your local PC. In the Dial String field, enter the AT command for dialing (ATDT) plus the phone number of the remote MultiFRAD.

  • Page 72: Lan-Based

    MultiFRAD 3000-Series User Guide LAN-Based TheLAN-based remote configuration requires a Windows Sockets compliant TCP/IP stack. TCP/IP protocol software must be installed and functional before the configuration program can be used. You must assign an Internet (IP) address for the PC and for each node that will be managed by the configuration program.
  • Page 73 After you have changed the configuration of the remote MultiFRAD, click Download Setup to update the configuration. The remote MultiFRAD will be brought down, the new configuration written to the unit, and the unit will reboot. Click Exit after the downloading is complete. Double-click the MultiFRAD Configuration icon in the MultiFRAD 3000 program group to verify that the MultiFRAD is running.

  • Page 74: Remote Management

    MultiFRAD 3000-Series User Guide Remote Management This section describes typical client applications that can be used to configure the MultiFRAD remotely. It is important to note that although any subsequent changes to configuration can be made using these applications, the initial setup and configuration of the MultiFRAD must be done on the local PC, using the MultiFRAD software provided with your unit.
  • Page 75 Chapter 5 - Remote Configuration and Management MultiFRAD Management Menu The MultiFRAD management menu provides two options; MultiFRAD Configuration and Remote User Database. The MultiFRAD Configuration options allow you to select the protocol stack, high or low level device drivers, applications, Mux data ports, filtering, priority, or system information. The Remote User Database option enables you to build and maintain a user database for remote access.

  • Page 76: Remote User Database

    MultiFRAD 3000-Series User Guide Remote User Database The Remote User Database option from the MultiFRAD management menu allows you add and configure a list of users who will access the MultiFRAD remotely. After selecting Remote User Database (type 2 <Enter>) from the main menu, type A <Enter> to add a new user to the database. The following list of options is displayed: By selecting and configuring the various options and entering the desired information, you can construct a database of remote users for the MultiFRAD.
  • Page 77 Chapter 5 - Remote Configuration and Management Click the word Login to gain access to the MultiFRAD. The following screen appears: Type supervisor in the User Name field (no password needed) and click OK. The MultiFRAD 3000 Configuration screen is displayed. Note: the first user to access the MultiFRAD will have read/write rights over the unit.
  • Page 78 MultiFRAD 3000-Series User Guide...

  • Page 79: Chapter 6 - Warranty, Service And Tech Support

    Chapter 6 - Warranty, Service and Tech Support...

  • Page 80: Introduction

    Service department, Technical Support group, and various Multi-Tech internet resources. Limited Warranty Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material or workmanship for a period of two years from the date of purchase, or if proof of purchase is not provided, two years from date of shipment.

  • Page 81: Tech Support

    Chapter 6 - Warranty, Service and Tech Support Tech Support Multi-Tech has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, call 1-800-972- 2439.

  • Page 82: Service

    MultiFRAD 3000-Series User Guide Service If your tech support specialist decides that service is required, your MultiFRAD may be sent (freight prepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems. Include the following with your MultiFRAD: •...

  • Page 83: About The Internet

    6. If you select Zmodem, the transfer will begin automatically. If you select another protocol, you may have to initiate the transfer yourself. (In most datacomm programs, the PAGE DOWN key initiates the download.) 7. When the download is complete, press ENTER to return to the File Menu. 8.
  • Page 84 MultiFRAD 3000-Series User Guide...

  • Page 85: Appendices

    Appendices...

  • Page 86: Appendix A - Cabling Diagrams

    MultiFRAD 3000-Series User Guide Appendix A - Cabling Diagrams Command Port Cable 21 20 To COMMAND PORT Connector LAN Cables 1 2 3 4 5 6 7 8 10BASE-T 10Base-T (RJ-45) Circuit Signal Name Data Transmit Positive Data Transmit Negative Data Receive Positive Data Receive Negative PIN NO.

  • Page 87: Voice/Fax Channel Connectors

    Voice/Fax Channel Connectors Pin Connections E&M Description Appendix A - Cabling Diagrams Description Ring Description Ring...

  • Page 88: Trunk Cable

    MultiFRAD 3000-Series User Guide Trunk Cable RS232C/V.24 * Link Cable PIN NO. External Synchronous Modem/DSU Connector V.35 Adapter Cable Configured on a RS232C/V.35** Chassis Ground Request To Send Data Set Ready Data Terminal Ready Send Data (A) Send Data (B) Terminal Timing (A) Terminal Timing (B) Send Timing (A)
  • Page 89 Remote Configuration Cable PIN NO. COMMAND PORT Connector Male Appendix A - Cabling Diagrams PIN NO. FRAME GROUND TRANSMIT DATA (TX) RECEIVE DATA (RX) Device REQUEST TO SEND (RTS) (Communication Device CLEAR TO SEND (CTS) i.e. Modem) SIGNAL GROUND Male...

  • Page 90: Appendix B - Regulatory Information

    MultiFRAD 3000-Series User Guide Appendix B - Regulatory Information Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial installation.

  • Page 91: Glossary

    Glossary...
  • Page 92 MultiFRAD 3000-Series User Guide Access: The T1 line element made up of two pairs of wire that the telephone company brings to the customer premises. The Access portion ends with a connection at the local telco (LEC or RBOC). Accunet Spectrum of Digital Services (ASDS): The AT&T 56K bps leased (private) line service. Similar to services of MCI and Sprint.
  • Page 93 Glossary Bell Operating Companies (BOC): The family of corporations created during the divestiture of AT&T. BOCs are independent compa- nies which service a specific region of the US. Also called Regional Bell Operating Companies (RBOCs). Bell Pub 41450: The Bell publication defining requirements for data format conversion, line conditioning, and termination for direct DDS connection.
  • Page 94 MultiFRAD 3000-Series User Guide Circuit-switched Network: A technology used by the PSTN that allocates a pair of conductors for the exclusive use of one communica- tion path. Circuit switching allows multiple conversations on one talk path only if the end-users multiplex the signals prior to transmis- sion.
  • Page 95 Glossary Digital Data: Information represented by discrete values or conditions (contrast "Analog Data"). Digital Loopback: A technique used for testing the circuitry of a communications device. Can be initiated locally, or remotely (via a telecommunications device). The tested device decodes and encodes a received test message, then echoes the message back. The results are compared with the original message to determine if corruption occurred en route.
  • Page 96 MultiFRAD 3000-Series User Guide Explicit Congestion Management: The method used in frame relay to notify the terminal equipment that the network is overly busy. The use of FECN and BECN is called explicit congestion management. Some end-to-end protocols use FECN or BECN, but usually not both options together.
  • Page 97 Handshaking: A process that two modems go through at the time of call setup to establish synchronization over the data communica- tions link. It is a synchronization and negotiation process accomplished by the exchange of predefined, mutually recognized control codes. High-level Data Link Control (HDLC): An ISO standard, bit-oriented data communications protocol that provides nearly error-free data transfers.
  • Page 98 MultiFRAD 3000-Series User Guide LAPB: Link Access Procedure Balanced; based on the X.25 Layer 2 specification. A full-duplex point-to-point bit-synchronous protocol commonly used as a data link control protocol to interface X.25 DTEs. LAPB is the link initialization procedure that establishes and maintains communications between the DTE and the DCE.
  • Page 99 Glossary Multiprotocol: A device that can interoperate with devices utilizing different network protocols. Multithreading: The ability of a software system to be able to handle more than one transaction concurrently. This is contrasted to the case where a single transaction is accepted and completely processed before the next transaction processing is started. Nailed Connection: A permanent or dedicated circuit of a previously switched circuit or circuits.
  • Page 100 MultiFRAD 3000-Series User Guide Point of Presence (POP): The central office's end points of the long distance carriers. Point to Point Protocol (PPP): A protocol that lets a PC user access TCP/IP (Internet member) using an ISDN terminal adapter or a high-speed modem over a standard telephone line.
  • Page 101 Glossary Robbed Bit Signaling: The popular T1 signaling mechanism where the A and B bits are sent by each side of the T1 termination and are "buried" in the voice data of each voice channel in the T1 circuit. Since the bits are "robbed" infrequently, voice quality is remains relatively uncompromised.
  • Page 102 MultiFRAD 3000-Series User Guide Synchronous Transmission: The transmission of data which involves sending a group of characters in a packet. This is a common method of transmission between computers on a network or between modems. One or more synchronous characters are transmitted to confirm clocking before each packet of data is transmitted.
  • Page 103 Glossary TSR (terminate and stay resident): A software program that remains active and in memory after its user interface is closed. Similar to a daemon in UNIX environments. Tunneling: Encapsulation data in an IP packet for transport across the internet. Twisted pair wiring: A type of cabling with one or more pairs of insulated wires wrapped around each other.

  • Page 104: Index

    MultiFRAD 3000-Series User Guide Index About the Internet ... 83 About the Multi-Tech Fax-Back Service ... 85 ASCII String ... 22 Back Panel Description ... 10 BBS ... 82 Cabling Diagrams ... 86 Committed Information Rate ... 32 Configuration Port Setup ... 38 Configuration Utilities ...
  • Page 105 PPP Statistics ... 65 ProxyServer Software ... 38 Raw (802.3) ... 22 Recording MultiFRAD Information ... 81 Regulatory Information ... 90 Remote Address ... 23 Remote Configuration LAN-Based ... 72 Remote User Database ... 76 Router Name ... 22 Safety warnings ... 14 Service ...

This manual is also suitable for:

Multifrad fr3100/v8Fr3060, fr3100, fr3060/v4, fr3060/v8, fr3100/v4, fr3100/v8Multifrad fr3060/v8Multifrad fr3100Multifrad fr3100/v4Multifrad fr3060/v4

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