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Warranty & After Sales Service
Warranty
A warranty card is included with the handset. Carefully read the card and
check that the store name and purchase date sections have been filled in
correctly. Then, store it in a safe place.
Note
SoftBank and Toshiba assume no responsibility for damages to you or
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third parties as a result of a failure, malfunction or faulty operation of
the product.
After Sales Service
Be sure to refer to "Troubleshooting" (page 21-10) before submitting your
handset for repair. If you are still having problems with your handset, contact
your nearest SoftBank Shop or contact SoftBank General Information (page
21-30).
Repair within warranty period
●
Repair is carried out in accordance with the conditions of the warranty.
Repair after warranty period
●
Repair is carried out if possible and the handset owner is responsible for
any repair costs.
* During repair, parts may be replaced with used parts that meet our quality
standards.
Note
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Data and settings may be lost or altered as a result of failure or repair
of your handset. It is, therefore, recommended that you keep a backup
copy of important data such as Phone Book data. SoftBank and Toshiba
assume no responsibility for any damages due to the loss or alteration
of handset data (contents of the Phone Book, Data Folder, etc.) and
settings as a result of failure or repair of your handset.
Disassembling or modifying the handset is in violation of Radio Law.
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Your handset will not be accepted for repairs if it has been modified.
Tip
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If you have any inquiries with regards to the after sales service, contact
your nearest SoftBank Shop or contact SoftBank General Information
(page 21-30).
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21-29
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