Warranty & After Sales Service; Warranty; After Sales Service - SoftBank 830CA User Manual

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Warranty & After Sales Service

Warranty

A warranty card is included with handset.
Check that the store name and purchase date sections have
been filled correctly.
Read the card carefully and store it in a safe place.
See the card for the warranty period.
Note
SoftBank assumes no responsibility for any damages incurred
by you or third parties as a result of losing opportunities to
make calls, etc. due to a failure or malfunction of this product.

After Sales Service

Refer to "Troubleshooting" (P. 14-6) before submitting
your handset for repair.
If problems still persist, contact SoftBank Customer Center,
Customer Assistance of your area (P. 14-48), or consult with
your nearest SoftBank shop.
Provide us with detailed information of your problems.
Repair within the warranty period is carried out in accordance
with the conditions of the warranty.
Repair after the warranty period is carried out if possible, and
the owner of handset is responsible for any repair costs.
Disclaimer
SoftBank assumes no responsibility for damages arising from
natural disasters beyond the control of SoftBank including
earthquake/lightning/wind or flood damage, actions of third
parties, or other accidents, or from intentional misuse or
negligent use, misoperation or otherwise abnormal conditions
of use.
SoftBank assumes no responsibility whatsoever for incidental
damages (including alteration or loss of stored content, loss of
profit, interuption of business) arising from the use or failure of
this product.
It is recommended that you keep a backup copy of important
data (e.g. Phone Book entries).
SoftBank assumes no responsibility whatsoever for damages
arising out of non-observance of the descriptions given in this
User Guide.
SoftBank assumes no responsibility whatsoever for damages
arising out of any malfunction as a result of combination with
connection devices or software with which SoftBank has had
no involvement.
It is recommended that important data be stored on computer
hard disk or other medium. Even in the event of alteration or
loss of stored information content, please be aware that
SoftBank assumes no responsibility for data regardless of the
cause of the failure or trouble.
Tip
For information on after sales service, contact your nearest
SoftBank shop or SoftBank Customer Center, General
Information (P. 14-48).
14
14
-47

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Troubleshooting

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