Warranty & After Sales Service - SoftBank 921T Instruction Manual

Warranty & After Sales Service
Warranty
A warranty card is included with the handset.
Carefully read the card and check that the store
name and purchase date sections have been filled
in correctly. Then, store it in a safe place.
•
SoftBank and Toshiba assume no
responsibility for damages to you or third
parties as a result of a failure, malfunction or
faulty operation of the product.
14
14-40
After Sales Service
Be sure to refer to "Troubleshooting" (page 14-7)
before submitting your handset for repair.
If you are still having problems with your handset,
contact your nearest SoftBank Shop or contact
SoftBank General Information (page 14-41).
Repair within Warranty Period
Repair is carried out in accordance with the
conditions of the warranty.
Repair After Warranty Period
Repair is carried out if possible and the handset
owner is responsible for any repair costs.
•
During repair, parts may be replaced with
used parts that meet our quality standards.
•
Data and settings may be lost or altered as a
result of failure or repair of your handset. It
is, therefore, recommended that you keep a
backup copy of important data such as
Phone Book data. SoftBank and Toshiba
assume no responsibility for any damages
due to the loss or alteration of handset data
(contents of Phone Book, Data Folder, etc.)
and settings as a result of failure or repair of
your handset.
•
Disassembling or modifying the handset is in
violation of Radio Law. Your handset will not
be accepted for repairs if it has been
modified.