RED COMPACT SLIM 15 Installation Manual page 77

14 - TROUBLESHOOTING
ANOMALY
The boiler runs for a few minutes and
then goes out.
Pellets accumulate in the brazier, the
glass of the door gets dirty and the
flame is weak
The smoke evacuation motor does
not work
In the automatic position the boiler
always runs at full power.
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POSSIBLE CAUSES
Start-up phase is not completed
Temporary power cut
Clogged smoke duct
Faulty or malfunctioning temperature
probes
Faulty spark plug
Insufficient combustion air
Damp or unsuitable pellets
Faulty smoke evacuation motor
No electrical supply to the boiler.
The motor is faulty
Defective motherboard
Control panel broken
Thermostat is set to minimum
Room thermostat in position that always
detects cold.
Malfunctioning temperature probe.
Faulty or malfunctioning control panel.
SOLUTIONS
Repeat start-up
Wait for the automatic restart
Clean the smoke duct
Check and replace the probes
Check the spark plug and replace it, if
necessary
Clean the brazier and check that all the
holes are clear. Perform a general cleaning
of the combustion chamber and the smoke
duct. Check that the entry of air is not
obstructed.
Change the type of pellets
Check the motor and replace it, if necessary
Check the mains voltage and the
protection fuse
Check the motor and capacitor and replace
them, if necessary
Replace the electronic board
Replace the control panel
Reset the temperature of the thermostat.
Reposition of the probe
Check the probe and replace it if necessary.
Check the panel and replace if necessary.
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