Table of Contents
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Troubleshooting
The SC-DS1 Converter is designed for years of trouble free, please refer to the troubleshooting
chart below if experiencing trouble with the device.
Problem
No picture(or signal)
Converter not Operate
Incorrectly sized
picture /
resolution or No
picture
9
PureLink by Dtrovision
Solution
1. If you are using copper based HDMI cable, overall length of
the cables (length of the cable from video source to switch and
length of the cable from switch to display) should not exceed
20ft. Exceeding 20ft. with copper based cables will result in no
or poor picture quality. To extend beyond 20ft, please use fiber
optical HDMI/DVI extension cables.
2. Use high quality HDMI cables.
3. If you are using computers, try other refresh rate settings.
Most HDTV's have refresh rate of 48Hz and computer's video
cards are usually set at higher refresh rate.
Try lower refresh rates.
4. Make sure all HDMI connectors are tightly secured to all
HDMI ports. Loose plugging on the HDMI connectors will result
in no or poor picture.
5. Turn off all equipments (video source, switch and HDTV) and
restart all equipments.
Make sure the 5V power is plugged on the
back of the unit.
Check to see if the power LED light is on.
Reset the product by power off.
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