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Installation and Service
Instructions
for use by heating contractor
Vitocom 100
Type LAN1
Communication interface for remote monitoring and control of heating
systems via the internet, for the following user interfaces:
H Vitotrol app
H Vitodata 100 (www.vitodata100.viessmann.com)
VITOCOM 100
5774 551 - 04
03/2016
Product may not be exactly as shown
IMPORTANT
Read and save these instructions
for future reference.
Please file in Service Binder

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Summary of Contents for Viessmann Vitocom 100

  • Page 1 Type LAN1 Communication interface for remote monitoring and control of heating systems via the internet, for the following user interfaces: H Vitotrol app H Vitodata 100 (www.vitodata100.viessmann.com) VITOCOM 100 Product may not be exactly as shown IMPORTANT Read and save these instructions for future reference.
  • Page 2: Safety Instructions

    Safety Vitocom 100, LAN 1 Installation and Service Safety Instructions Please follow these safety instructions closely to prevent Working on the system accidents and material losses. H Isolate the system from the power supply and check that it is no longer ‘live’, e.g. by removing the separate...
  • Page 3: Table Of Contents

    Vitotronic Control Unit ..........10 Connecting the Vitocom 100 to the Vitotronic Control Unit .............10 Connecting to the Network (LAN) .......10 Inserting the Vitocom 100 to the Wall Mounting Bracket .. 10 Power Supply ............10 Commissioning Display and Control Elements ......... 11 Switching on the Vitocom 100 ........
  • Page 4: Safety And Liability

    The terms and conditions of the relevant network are met: operators therefore apply. H The Vitotronic control units and the Vitocom 100 must be connected and configured correctly. Heating system H The Vitocom 100 is connected to the internet via H The Vitocom 100, type LAN1 can be used with a DSL router.
  • Page 5: System Requirements

    System Requirements User account on the Vitodata server IP network Operating a Vitocom 100 and using the Vitotrol app DSL router with a free LAN connection (on site). require a valid user account on the Vitodata server. H Internet connection with “flat rate” (flat rate tariff...
  • Page 6: Operation With The Vitotrol App

    A Heat source with control unit (see page 4) Pending messages in the heating system, e.g. sensor or B LON cable burner faults are transferred via LON to the Vitocom 100. C Vitocom 100 The Vitocom 100 transmits these messages to the D IP network (on site) Vitodata server.
  • Page 7: Operation With The Vitodata 100 User Interface

    H Scanning operating conditions and temperatures Forwarding messages Pending messages in the heating system, e.g. sensor or burner faults, are transferred via LON to the Vitocom 100. The Vitocom 100 transmits these messages to the Legend Vitodata server. The messages can be displayed on the A Heat source with control unit (see page 4) Vitodata 100 user interface.
  • Page 8: Sequence Overview

    Install communication module in Vitotronic module in Heating contractor Vitoronic control unit. See communication module installation Connect Vitocom 100 to the Vitotronic control unit. Heating contractor Connect Vitocom 100 to network (LAN). Heating contractor/IT expert Insert Vitocom 100 in wall mounting bracket.
  • Page 9: Removing The Cover

    Installation Sequence Vitocom 100, LAN 1 Installation and Service Removing the Cover Refit in reverse order. Overview of Connections ! Plug-in power supply unit connection, 5 V–, internal +, external –, min. .6 A (see page 13) § Not Used $ RJ 45 connector for LAN connection cable to DSL router (see page 10 and “Explanation of displays”...
  • Page 10: Installing The Communication Module In The Vitotronic Control Unit

    2. Plug the free end of the LAN connecting cable into a LAN connection on the DSL router or at the on-site network installation. DSL router documentation (on site) Inserting the Vitocom 100 to the Wall Mounting Bracket Power Supply See chapter "Switching on the Vitocom 100" on page 13.
  • Page 11: Display And Control Elements

    Legend Rating plate "T1" Maintenance button (see page 17) "T2" No function "T3" LON key, only when integrating the Vitocom 100 into a BMS (send service PIN). "T4" Reset button (see page 17) "1" LON service indicator (green LED) "2" No function "3"...
  • Page 12 Illuminates green “Standard mode”, no heating system or Vitocom 100 fault. Flashes green The Vitocom 100 will initialise after the power supply unit is lugged in or the reset button is pressed. Flashes green quickly Software update is being installed. The device must not be isolated from the...
  • Page 13: Switching On The Vitocom 100

    IP connection status display “3” (see page 12) shows the procedure for establishing the connection: H Flashes yellow slowly: H The Vitocom 100 is integrated into the on-site IP network (obtain IP address of DHCP server). H Flashes yellow quickly: H Internet connection is being established.
  • Page 14: Checking The Lon Connection To The Vitotronic Control Unit

    To check the LON connection, carry out LON participants check on the Vitotronic control unit. Requirements: H The Vitocom 100 is connected to the Vitotronic control unit via LON. H All devices are switched on. H LON participants numbers are assigned to the Vitotronic control units.
  • Page 15: Configuring Network Using Static Ip

    Version 1: Network with static IP addressing Version 2: Network still set to dynamic IP addressing The router and network are already set to static IP Only after the Vitocom 100 has been set to static IP addressing. addressing should the router and network be adjusted 1.
  • Page 16: Registering The User / Setting Up The Heating System

    Commissioning Vitocom 100, LAN 1 Installation and Service Registering the User / Setting up the Heating System For operation of the heating system via the Vitodata 100 Via the Vitodata 100 user interface user interface and the Vitotrol app, a user account must...
  • Page 17: Enabling Maintenance

    Press reset button “T4” (see page 11) (approx. 30 sec), until operating status display “4” and IP connection status display “3” go out. The following processes are performed: H The Vitocom 100 LON subscriber list is updated. H The Vitocom 100 is newly initialized (see page 13).
  • Page 18: Troubleshooting Measures

    Troubleshooting Vitocom 100, LAN 1 Installation and Service Troubleshooting Measures Faults on the Vitocom 100 are indicated by various LED indicators (see page 11). Faults with LED indicator Type of fault and measures IP connection status”3” Flashes yellow slowly IP address could not be obtained.
  • Page 19: Ordering Parts

    Vitocom 100, LAN 1 Installation and Service Ordering Parts The following information is required: H Serial no. (see Vitocom 100 rating plate A) H Position number of the required part (from this parts list) Standard parts are available from your local supplier.
  • Page 20: Specifications

    Vitocom 100, LAN 1 Installation and Service Specifications Vitocom 100, type LAN1 Operating voltage 5V– Rated current 1.6 A Power consumption Permiss. ambient temperature H during operation 32°F to 131°F (0°C to +55°C) Installation in living spaces and boiler rooms (standard ambient conditions) H during storage and transport -4°F to 185°F (-20°C to +85°C)

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