Viessmann Vitocom 100 Installation And Service Instructions For Contractors
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Viessmann Vitocom 100 Installation And Service Instructions For Contractors

Communication interface for remote monitoring and remote control of a heating system via the mobile network
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VIESMANN
Installation and service instructions
for contractors
Vitocom 100
Type GSM2
Communication interface for remote monitoring and remote control of a heating
system via the mobile network
For applicability, see the last page
VITOCOM 100
Please keep safe.
5782 267 GB
2/2015

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Summary of Contents for Viessmann Vitocom 100

  • Page 1 VIESMANN Installation and service instructions for contractors Vitocom 100 Type GSM2 Communication interface for remote monitoring and remote control of a heating system via the mobile network For applicability, see the last page VITOCOM 100 Please keep safe. 5782 267 GB...
  • Page 2 ■ installer or a qualified person authorised by the For replacements, use only original spare parts installer. supplied or approved by Viessmann. Regulations to be observed Safety instructions for operating the system National installation regulations If you smell gas ■...
  • Page 3 Safety instructions Safety instructions (cont.) What to do if water escapes from the appliance Danger When water escapes from the appliance there is a risk of electrocution. Switch off the heating system by means of an external isolator (for example fuse box, domestic power distribution).

  • Page 4: Table Of Contents

    Inserting the SIM card ................11 5. Electrical connections Overview of connections ................ 13 Connecting the Vitocom 100 to the Vitotronic control unit ..... 13 Connecting the aerial ................14 Connecting digital input DI1 ..............14 Connecting the power supply ..............14 Closing the wiring chamber ..............
  • Page 5 Index Index (cont.) 8. Credit monitoring Validity of SIM card ................26 Entering the SIM card end date ............26 ■ SIM card runtime ................26 ■ Entering SIM card credit (prepaid) ............26 ■ Entering the cost of sending an SMS (prepaid) ........26 ■...

  • Page 6: Safety And Liability Operational Reliability

    The Vitocom 100 only relays faults occurring in the power failure, we recommend connecting the connected Vitotronic control units and in the compo- Vitocom 100 to the power supply via a UPS (on site). nents connected to the configured input of the Vitocom.

  • Page 7: Information Symbols

    Power is supplied exclusively via the plug-in power supply unit supplied. Intended use presupposes that a sufficient reception level (mobile network) is present and that the SIM card is approved by Viessmann and enabled by the mobile phone provider. Message destinations must be set up correctly.

  • Page 8: Preparing For Installation System Requirements

    SIM card requirements: been tested with the specified SIM cards. The appli- ■ SMS enabled cation test for the Vitocom 100 was carried out at the Bi-directional SMS communication (sending and time of publication of this document. The perfect ■...

  • Page 9: Functions

    If an expiry date for the SIM card ("enddat") was Note entered: Following a power failure, an SMS is sent Connect the control unit to the Vitocom 100 via a KM requesting the current date "aktdat" to be entered. BUS.

  • Page 10: Installation Sequence Sequence Overview

    Checking system requirements. Heating contractor/IT contractor Fitting the wall mounting bracket and opening the cas- Heating contractor ing. Connecting the Vitocom 100 to the Vitotronic control Heating contractor unit. Connecting the aerial. Heating contractor/system user Connecting digital input DI1 (if required).

  • Page 11: Removing The Cover

    Fig.3 Inserting the SIM card Please note Note The correct function of the Vitocom 100 cannot ■ If the SIM card was previously used in a mobile be ensured with an untested SIM card. phone, ensure that all stored SMS messages are Only use SIM cards that have been tested by deleted from the SIM card.
  • Page 12 Installation sequence Inserting the SIM card (cont.) Fig.4...

  • Page 13: Electrical Connections Overview Of Connections

    For connections "6" and "8": To release the wires, push the terminal up with a screwdriver. Fig.6 Connecting the Vitocom 100 to the Vitotronic control unit Note 2. Connect the KM BUS cable to the Vitotronic control If there are several KM BUS subscribers (e.g. remote unit: control), use a KM BUS distributor (part no.

  • Page 14: Connecting The Aerial

    A change in the switching state is registered by the − ■ 230 V signals must be hooked up via a coupling Vitocom 100 and sent as a message to the message relay (accessories). destinations. ■ For capturing the switching state of external equip- ment, e.g.

  • Page 15: Closing The Wiring Chamber

    Electrical connections Connecting the power supply (cont.) 3. For connecting the plug-in power supply unit, see chapter "Commissioning overview" on page 17. – Closing the wiring chamber Fig.8...

  • Page 16: Commissioning Display And Operating Elements

    Commissioning Display and operating elements To remove the cover, see page 11. Without cover With cover Type plate "2" Reception quality indicator (yellow, green SIMCARD Position of SIM card and red LED) "S1" PIN rotary selector (see page 22) "3" Mobile network connection status indicator "T1"...

  • Page 17: Commissioning - Overview

    Illuminates green. "Standard mode", no heating system or Vitocom 100 fault Flashes green slowly. Vitocom 100 is initialising. Either the plug-in power supply unit has been inserted ■ or the reset button "T4" has been pressed. PIN entry (see page 22) ■...

  • Page 18: Initialisation Unsuccessful

    ■ The fault message is sent to the programmed message destinations. Notes on SMS commands SMS commands The Vitocom 100 is operated solely by SMS messages ■ A space is always required between the access þ via a mobile phone.

  • Page 19: Reply Sms

    Commissioning Reply SMS Every SMS received by the Vitocom 100 is acknowl- ■ edged with a reply SMS. – "OK": Command successful – "ERROR": Command not carried out (error) ■ The Vitocom 100 always sends the reply SMS (acknowledgement) to both mobile phone numbers "mobnr1"...

  • Page 20: Entering The Current Date

    The current date "aktdat" that has been entered is later ■ D.M.YY or D.M.YYYY than the end date "enddat". ■ DD.MM.YYYY or DD.MM.YY The Vitocom 100 sends the following SMS alert: Example: SMS alert as error message SMS from the user 1111 1111 aktdat 11.02.2015...

  • Page 21: Entering A Mobile Phone Number

    Use "mobnr2" for the second mobile number. SMS from the user 1111 mobnr1 01791234567 þ þ Reply SMS from the Vitocom 100 1111 MOBNR1 01791234567 OK Deleting "mobnr2" Enter 0 as mobile phone number. SMS from the user 1111 mobnr2 þ...

  • Page 22: Service Functions Entering Operating Mode Changeover

    Entering the PIN When carrying out first-time commissioning of the The reception quality indicator "2" and the mobile net- Vitocom 100 with a new SIM card, the PIN of the SIM work connection status indicator "3" flash yellow; the card must entered.

  • Page 23: Entering The Pin At Vitotronic Control Units

    Mobile phone operating instructions Reception quality indicator "2" illuminates red and operating status indicator "4" flashes red. 5. Insert the SIM card in the Vitocom 100; see 1. Switch off the power supply. page 11. 2. Open the casing cover.

  • Page 24: Sending A Commissioning Sms

    Reply SMS from the Vitocom 100 are always sent to the mobile phone numbers. Creating SMS templates on mobile phones You may save the SMS commands as templates.
  • Page 25 Service functions Enabling the maintenance function (cont.) 1. Briefly press maintenance button "T1" (for approx. 1 s). ■ Operating status indicator "4" (see page 16) illu- minates red. ■ The message "maintenance button enabled" is sent to the programmed message destinations. Note If maintenance button "T1"...

  • Page 26: Credit Monitoring Validity Of Sim Card

    Note DD.MM.YY or DD.MM.YYYY Scanning, see page 28. SIM card runtime Prior to expiry of the validity period, the Vitocom 100 Note sends an SMS alert to both mobile phone numbers If an information text ("info") has been specified, that "mobnr1"...

  • Page 27: Credit Warning (Prepaid)

    1111 SMSWERT 0.19 OK Credit warning (prepaid) If the available credit falls below the default amount, the Vitocom 100 sends an SMS alert to both mobile phone numbers "mobnr1" and "mobnr2" (if entered). This message is sent for the following number of remaining SMS messages: ■...

  • Page 28: Diagnosis And Service Calling Up The Access Code

    Note With the exception of the "password" command, a call up command is always followed by a question mark without space. The following current settings of the Vitocom 100 can be called up remotely: sprache? Current language setting info? Information text for naming the heating system and the digital input, if specified...

  • Page 29: Troubleshooting Troubleshooting Measures

    Disconnect plug-in power supply unit and reconnect again after approx. ■ 15 s. Connection attempt is repeated (see page 22). To reinstate the delivered condition of the Vitocom 100; see page 30. ■ Operating status indicator "4" Flashes green for longer than Fault when initialising the Vitocom 100 5 min after start-up.

  • Page 30: Re-Starting And Returning Settings To Their Default

    SMS command "reset" Associated commands: Note reset 0: The Vitocom 100 is restarted. The Vitocom 100 does not issue a reply SMS to No settings are deleted "reset" commands. reset 1: All settings are returned to their delivered con- dition, except PIN.

  • Page 31: Upkeep Regular Function Testing

    Upkeep Regular function testing Check the correct functioning of the message paths regularly (see "Function test" on page 18).
  • Page 32 Upkeep Regular function testing (cont.)

  • Page 33: Parts Lists Ordering Parts

    Parts lists Ordering parts The following details are required when ordering parts: ■ Serial no. (see type plate ■ Position number of the part (from this parts list)

  • Page 34: Parts List

    Parts lists Parts list 0001 0002 0006 0007 0003 0004 Fig.9 Type plate (under the cover)
  • Page 35 Parts lists Parts list (cont.) Pos. Part 0001 Vitocom 100 0002 Casing 0003 Plug-in power supply unit 0004 Mobile phone aerial 0006 Vitocom 100 installation and service instructions 0007 Vitocom 100 operating instructions...

  • Page 36: Specification

    Specification Specification Vitocom 100, type GSM2 Operating voltage – Rated current 1.6 A Power consumption Safety category IP rating IP 30 to EN 60 529 Permiss. ambient temperature Operation 0 to +50 °C ■ Installation in living spaces or boiler rooms (standard...

  • Page 37: Certificates Declaration Of Conformity

    Certificates Declaration of conformity We, Viessmann Werke GmbH & Co KG, D-35107 Allendorf, declare as sole responsible body that the product Vitocom 100, type GSM2 complies with the following standards: EN 50 090-2-2 EN 60 335–1 EN 55 014–1 EN 60 730–1...

  • Page 38: Keyword Index

    LON service indicator..........16 Combining SMS commands........18 Mains power failure............9 Commissioning............16 Maintenance and fault indicator......... 25 Commissioning SMS, sending to the Vitocom 100..24 Maintenance button........16, 24, 25 Confirmation button............16 Malfunction............29, 30 Connecting cable for plug-in power supply unit..10 Measures for troubleshooting........29...
  • Page 39 Reporting system, checking........10 Siting................10 Requirements...............6 SMS................6 Reset................30 SMS, sending.............18 Reset button............16, 30 SMS alert..............26 Restarting the Vitocom 100........30 SMS commands – Combining............... 18 – Settings, scanning...........28 Safety category............36 Spare parts..............34 Scanning current settings...........28 System limitations............8 Sending an SMS............
  • Page 40 Applicability Serial No.: 7501919 Viessmann Werke GmbH&Co KG Viessmann Limited D-35107 Allendorf Hortonwood 30, Telford Telephone: +49 6452 70-0 Shropshire, TF1 7YP, GB Fax: +49 6452 70-2780 Telephone: +44 1952 675000 www.viessmann.com Fax: +44 1952 675040 E-mail: info-uk@viessmann.com...

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