Viessmann VITOCOM 100 Operating Instructions Manual
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Viessmann VITOCOM 100 Operating Instructions Manual

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VIESMANN
Operating instructions
for the system user
Remote monitoring and remote control of heating systems
VITOCOM 100
Please keep safe.
5782 277 GB
2/2013

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Summary of Contents for Viessmann VITOCOM 100

  • Page 1 VIESMANN Operating instructions for the system user Remote monitoring and remote control of heating systems VITOCOM 100 Please keep safe. 5782 277 GB 2/2013...
  • Page 2 Safety instructions For your safety Please follow these safety instructions closely to prevent accidents and mate- rial losses. Safety instructions explained Danger Incorrectly executed work on the Danger heating system can lead to life- This symbol warns against the threatening accidents. risk of injury.
  • Page 3 Safety instructions For your safety (cont.) If you smell flue gas Installation room conditions Danger Danger Flue gas can lead to life-threat- Sealed vents result in a lack of ening poisoning. combustion air. This leads to ■ Shut down the heating system. incomplete combustion and the ■...
  • Page 4 Safety instructions For your safety (cont.) Extractors Operating appliances that extract air to the outside (cooker hoods, extractors, air conditioning units, etc.) can create neg- ative pressure. If the boiler is operated at the same time, this can lead to reverse flow of the flue gas.

  • Page 5: Table Of Contents

    Index Index Operational reliability and liability Intended use......................Operational reliability.................... ■ Liability......................Introductory information System requirements................... ■ Heating system....................■ Mobile network:....................Commissioning..................... 10 Terminology......................10 Your device is preset at the factory..............11 Operating the device Functions......................12 Display and control elements................12 ■...
  • Page 6 Index Index (cont.) Entering the PIN....................27 Entering the PUK....................28 Sending a commissioning SMS................28 ■ Reply SMS......................29 Device settings Changing the mobile phone numbers..............30 Selecting the language..................30 Entering the current date..................31 Entering information texts..................31 Credit monitoring Validity of SIM card....................

  • Page 7: Operational Reliability And Liability

    If any such equipment is used, ■ The message destinations of the avoid the immediate vicinity of Vitocom 100 must be set up correctly. the operational Vitocom. ■ To ensure that messages can still be sent if there is a power failure, we rec-...

  • Page 8: Liability

    Viessmann accepts no liability for loss of profit, unattained savings, or other direct or indirect consequential losses resulting from the use of Vitocom 100, nor for los- ses resulting from inappropriate use. The limitation of liability shall not apply if...

  • Page 9: Introductory Information

    Introductory information System requirements Heating system ■ The Vitocom 100, type GSM2 is approved for 1 heating system with or without heating circuits downstream. ■ The control unit is connected to the Vitocom 100 via KM BUS. ■ Mains socket 230 V/50 Hz Mobile network: ■...

  • Page 10: Commissioning

    Vitocom 100 has only been tested with the approved SIM cards (at the time of publication of this document, for use with the Vitocom 100). The per- fect function of the Vitocom 100 can only be guaranteed with tested SIM cards.

  • Page 11: Your Device Is Preset At The Factory

    Further information can be found in chapter "Terminology" in the Ap- pendix. Your device is preset at the factory Your Vitocom 100 is preset at the fac- Only for prepaid SIM cards: tory. If an end date for the SIM card validity Your heating contractor has input further ("enddat", see page 33) has been...

  • Page 12: Operating The Device

    E Mobile network C Vitocom 100 F Mobile phone Your mobile phone enables you to com- Note municate with the Vitocom 100 via Observe the system requirements (see SMS. page 9). The Vitocom 100 provides the following functions for your heating system: ■...
  • Page 13 Operating the device Display and control elements (cont.) Type plate "1" PIN entry indicator (green SIMCARD SIM card position LED) "2" Field strength indicator (yel- "S1" PIN rotary selector (see low, green and red LEDs) page 27) "T1" Maintenance button (only for "3"...

  • Page 14: With Cover

    Operating the device Display and control elements (cont.) With cover "T1" Maintenance button (only for heat- ing contractors) "2" Field strength indicator (yellow, green and red LEDs) "3" Indicator for mobile network con- nection status (yellow and green LEDs) "4" Operating status indicator (green and red LED) Interpreting the LED indicators...
  • Page 15 Illuminates green "Standard mode", no heating system or Vitocom 100 fault Flashes green slow- The Vitocom 100 is initialised after the power supply unit is plugged in or reset button "T4" is pressed PIN entry (see page 27). Flashes green Software update is being installed.

  • Page 16: Safety

    Access code ■ The PIN is specific to the inserted SIM card and is stored in the Vitocom 100. ■ The access code is a feature of the ■ The PIN is a 4 digit number that cannot Vitocom 100, independent of the SIM be modified by an SMS.
  • Page 17 If you have forgotten your access code, you can check it with the "password" command (see page 22). Note For improved access security we recom- mend changing the access code after commissioning the Vitocom 100 and after executing the SMS command "password" (see page 22).

  • Page 18: Controlling The Device Sms Commands

    Controlling the device SMS commands The Vitocom 100 is operated solely by ■ A space þ is always required between SMS messages via a mobile phone. the access code and one or more com- Observe the following principles when mands.

  • Page 19: Control Functions

    Heating according to time pro- gram Constant standard Heating according to time pro- gram Standby mode Standby mode Example: Reply SMS from the Vitocom 100 Selecting operating mode 5 for 1111 BAHK1 Standby mode OK heating circuit 1. SMS from the user 1111þbahk1þ5...

  • Page 20: Message Forwarding

    Control functions Message forwarding Any pending messages from the heating system, e.g. sensor or burner faults, are sent to the Vitocom 100 via KM BUS. The Vitocom 100 sends these messages to the saved message destinations. Note In a LON system, only the control unit that is connected to the Vitocom 100 via the KM BUS is monitored.

  • Page 21: Additional Sms Commands

    Additional SMS commands SMS commands (brief summary) The following commands to the Vitocom 100 enable you to enter the rel- evant values or modify existing ones by SMS. SMS command Meaning code Change access code (see page 22) sprache Language options (see page 30)

  • Page 22: Changing The Access Code

    4 digits. Longer entries will automatically be shortened. If you change the access code, the Reply SMS from the Vitocom 100 Vitocom 100 sends an SMS with the new 1234 CODE 1234 OK code to the mobile phone numbers "mobnr1" and "mobnr2" (if program- Note med).

  • Page 23: Deleting Previous Entries

    Set parameters will not be deleted. reset 1 All settings are returned to their delivered condition, except PIN code. Note SMS from the user The Vitocom 100 does not send a reply 1111þresetþ1 SMS following a "reset" command. Example: Example: Afterwards, send a new commissioning...

  • Page 24: Commissioning The Vitocom

    SIM card. a mobile phone, ensure that all stored When the SIM card is replaced, SMS messages are deleted from the the Vitocom 100 is given a new SIM card. mobile phone number. ■ Check the position of the angled cor- Save the changed mobile phone ner.
  • Page 25 Commissioning the Vitocom Changing the SIM card (cont.)

  • Page 26: Closing The Cover

    Restarting the Vitocom 1. Plug the power supply unit into the 3. Note socket. After entering the PIN, the The Vitocom 100 is initialised. Vitocom 100 is commissioned exclu- sively via SMS messages using a 2. During first-time commissioning mobile phone.

  • Page 27: Entering The Pin

    30 s, then PIN entry is terminated. 2. Perform the following steps for ■ The PIN is saved in the Vitocom 100. each PIN digit: If the same SIM card is removed and ■ Set the PIN rotary selector "S1" to reinserted the PIN does not need to be the corresponding digit of the PIN.

  • Page 28: Entering The Puk

    Entering the PUK Further information can be found 3. Remove the SIM card from the in chapter "Terminology" in the Ap- Vitocom 100; see page 24. pendix. 4. Insert the SIM card into a mobile If the PIN code has been incorrectly phone and unblock it with the PUK.

  • Page 29: Reply Sms

    After commissioning ensure that the cor- rect mobile numbers have been entered for the individuals who should be notified if the heating system develops a fault. Reply SMS from the Vitocom 100 are always sent to the mobile phone num- bers.

  • Page 30: Device Settings

    Device settings Changing the mobile phone numbers The Vitocom 100 will always send the Calling up or changing a mobile phone heating system fault and reply SMS to number: both mobile phone numbers "mobnr1" The reply SMS is sent to the previous and "mobnr2"...

  • Page 31: Entering The Current Date

    Hungarian Italian SMS from the user lv Latvian 1111þspracheþen Lithuanian nl Dutch Reply SMS from the Vitocom 100 pl Polish 1111 SPRACHE en OK ru Russian Note To checking, see page 35. Entering the current date Entering or changing the current date.
  • Page 32 Example: Entering the word "Heating system" SMS from the user 1111þinfoþHeating system Reply SMS from the Vitocom 100 1111 INFO Heating system OK Note To checking, see page. "ditext" Naming of the appliance connected to the digital input or its function.

  • Page 33: Credit Monitoring

    SIM cards may idity period with "enddat", then lose their validity after a certain time. the Vitocom 100 will send 3 SMS After expiry of this period you can only alerts at set intervals ahead of use this SIM card again if it has been expiry.

  • Page 34: Sim Card Runtime

    (cont.) SIM card runtime Prior to the expiry of the validity period, Note the Vitocom 100 sends an SMS alert to If an information text ("info") has been both mobile phone numbers "mobnr1" specified, that text will be displayed in and "mobnr2"...

  • Page 35: Credit Warning (Prepaid)

    Validity of SIM card (cont.) Credit warning (prepaid) If the available credit falls below the default amount, the Vitocom 100 sends an SMS alert to both mobile phone num- bers "mobnr1" and "mobnr2" (if entered). This message is sent for the following number of remaining SMS messages: ■...

  • Page 36: Calling Up

    With the exception of the command "password", a call up command is always followed by a question mark with- out space. The following current settings of the Vitocom 100 can be called up remotely: sprache? Current language setting info? Information text for naming the heating system and the digital input,...

  • Page 37: What To Do If

    ■ Use a mobile phone to check the field strength of the mobile network at the aerial. ■ Adjust the aerial. ■ Select a different site for the Vitocom 100 and the aerial; inform your heating contractor if necessary. Mobile network connection status "3"...

  • Page 38: Faults Without Led Indication

    Enter PUK (see page 28). Faults without LED indication Fault Measures All indicators on the Vitocom 100 are off. Check the Vitocom 100 power supply. Fault messages Fault messages for the heating system The SMS sent by the Vitocom 100 shows are shown on the control unit display.
  • Page 39 What to do if... Fault messages (cont.) Note The Vitocom 100 sends the fault mes- To localise the fault, the SMS text is pre- sage SMS to the mobile phone numbers ceded by the information text for the "mobnr1" and "mobnr2" (if program- heating system or the digital input.

  • Page 40: Appendix

    Continuous operation of the Vitocom 100 is only possible if field strength indicator "2" illuminates green (100 % reception quality).
  • Page 41 The PIN needs to be entered mobile phone or the Vitocom 100 to iden- when the device is switched on. Only tify the user on the network. This enables then can the SIM card be fully utilised.

  • Page 42: Keyword Index

    Keyword index Keyword index Access code.........16, 22 Factory setting........11 ■ Changing........22 Fault ■ Forgotten?........36 ■ Heating system.......15 ■ On Vitocom 100......15 Fault cause........38 Calling up current settings....36 Fault message code......38 Call up Fault messages........38 ■ Information text.......31 Fault message text......38 ■...
  • Page 43 Keyword index Keyword index (cont.) Message type........20 Mobile number........30 Settings, calling up......36 Mobile phone number SIM card ■ Call up..........30 ■ Activation..........9 ■ Change...........30 ■ Adding credit........34 ■ With a new SIM card......24 ■ Credit........34, 35 ■ End date.........33 ■ Runtime..........34 Network operator.........8 ■...
  • Page 44 Contact your local contractor if you have any questions regarding the maintenance and repair of your system. You may, for example, find local contractors on the internet under www.viessmann.com. Viessmann Werke GmbH&Co KG Viessmann Limited D-35107 Allendorf Hortonwood 30, Telford...

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