Motorola 9500 User Manual page 208

Problem
You can't make
international calls.
Your phone won't
unlock.
Your PIN is
blocked.
Your PIN2 is
blocked.
Your SIM card
won't work.
You can't access
your messages.
You can't cancel
Call Forwarding or
Call Barring.
o
The symbol
is flashing.
204
Solution
Have you included the relevant codes? Press and
•
0
hold the
+
prefix ( ) and then enter the appropriate country
code followed by the phone number.
If you are in cellular mode, some service providers
•
automatically bar the ability to make international
calls. Contact your service provider.
Are you in a CDMA/AMPS cellular mode? You must
•
map the international access code in order to use
0
the key to display the international dialing
+
prefix ( ).
Have you inserted a new SIM card? Enter the new
•
PIN code.
Do you have a replacement phone? Enter the default
•
phone unlock code —1234.
Have you forgotten the unlock code? Press
•
change the unlock code (you need your security
code).
Enter the PIN unblocking code or contact your service
provider.
Enter the PIN2 unblocking code or contact your service
provider.
Is the card inserted the correct way?
•
Is the gold chip visibly damaged or scratched?
•
Return the card to your service provider.
Check the SIM and phone contacts. If they are dirty,
•
clean them with an antistatic cloth.
Are you in the correct mode? If you do not have a
•
GSM cellular cassette installed, you must be in
satellite mode to access your messages.
Is your GSM Cellular Cassette inserted? In order to
•
access messages from cellular mode, you must
have a GSM Cellular Cassette inserted.
Wait until you are in an area with good network coverage
and try again.
There is not enough memory available to store another
message. Use the Messages menu to delete one or more
messages.
key to display the international dialing
M
to