Page 1 9 5 2 0 M O B I L E T E L E P H O N E U S E R ’ S G U I D E...
Page 2 9520 MOBILE QUICK REFERENCE Quick Access Menu *Default settings shown ¡ Find Name ™ Check Signal £ Call Voicemail ¢ Mute Phone ∞ Lock Now § Adjust Ring ¶ Read Messages • Register Now ª Forward On/Off Basic Operation Turn the phone's power on/off:...
Page 3 The future of global telecommunications is here—a satellite telephone, providing you with communication all over the world. The company that brought you the world’s first commercially available cellular phone has done it again! Motorola proudly introduces its ® Satellite Series 9520 Mobile Phone for the Iridium system.
Page 5: Table Of Contents
Contents Safety Information......7 Overview .......11 Guide Overview .
Page 6 Using Calling Features ....73 Using Message Services ....87 Customizing Phone Features .
Page 7 Accessing the Network....115 Entering the Network Selection Menu ..116 What’s on the Network Selection Menu? ..117 Registering With the Satellite Network .
Page 9: Safety Information
Safety Information Important: Read this information before using your wireless mobile phone. Exposure to Radio Frequency Signals Your wireless mobile telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals.
Page 10: Phone Operation
Phone Operation Do not operate your mobile telephone when a person is within 4 inches (10 centimeters) of the antenna. A person or object within 4 inches (10 centimeters) of the antenna could impair call quality and may cause the phone to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines.
Page 11: Blasting Areas
Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so.
Page 12: For Vehicles Equipped With An Air Bag
For Vehicles Equipped with an Air Bag An air bag inﬂates with great force. Do NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inﬂates, serious injury could result.
Page 13: Overview
Overview This chapter provides an overview of your new satellite phone. What You Will Learn • overview of the user guide • overview of the satellite phone • overview of original Satellite Series accessories...
Page 14: Guide Overview
Guide Overview As you explore your 9520 Mobile Phone, use this guide to see what key to press and what happens when you press it. Here is what you will learn in each chapter: Overview Chapter Description How do you make your ﬁrst phone call?
Page 15: Understanding The Guide
Chapter Description Setting Up See “Setting Up Your Accessories” on Your page 129 to learn how to use features Accessories that make driving a little easier. Once you are familiar with the features Customizing in your menus, you can customize the the Menu menus to more closely ﬁt your needs.
Page 16: Phone Overview
Phone Overview Volume Keys The Volume keys are on the side of the phone. They adjust earpiece and ringer volume. See “Adjusting Earpiece Volume” on page 34 for more information. SIM Card Port The SIM card is inserted in the slot in your hang-up cup.
Page 17: Special Keys
Special Keys Function Turns the phone’s power on and off Selects menu settings or options, or initiates and answers calls Calls voicemail and displays messages Stores numbers in the phone book Recalls numbers from the phone book Enters the Quick Access menu Enters the Options menu and scrolls forward through menu features Clears characters from the screen or exits the...
Page 18: Display Indicators
Display Indicators Overview Indicator Description Signal Strength Indicator indicates the strength of the signal from the network. The more segments displayed in the bar graph, the stronger the signal. You can check the strength of the signal at any time through the menu.
Page 19: Original Satellite Series Accessories
• Use either magnetic mount or permanent mount option • Attaches to Motorola Satellite Series 9520 Mobile Phone, 9500 Portable Phone, or 9570 Portable Dock for in-vehicle communication • Attached 5-meter cable Fixed Mast Antenna This antenna attaches to the...
Page 20 Overview...
Page 21: Using Your Phone
Using Your Phone Read this section to learn how to get up and running with your new satellite phone. What You Will Learn • what is a SIM card? • inserting your SIM card • turning the phone’s power on and off •...
Page 22: What Is A Sim Card
Phone Book entries and messages. This means you can use your SIM card with any phone for the GSM system or any Motorola product for the Iridium satellite system, and all calls go on your account.
Page 23: Installing The Sim Card
Installing the SIM Card Make sure your phone is powered off before inserting or removing the SIM card. If you don’t, you may damage the memory on your SIM card. Insert the SIM Card 1. Turn your phone off by pressing and holding the 2.
Page 24: Powering Up The Phone
Powering Up the Phone Turn the Power On and Off To turn your phone’s power on: Power-On Messages Once your phone is powered on, you may see: Using Your Phone 1. Insert your SIM card. (See “Installing the SIM Card” on page 21.) 2.
Page 25 Message Description Enter the four- to eight-digit SIM card PIN code provided by your service provider and press Enter PIN proceed. See “Protecting the SIM Card” on page 105 for more information. Power off your phone; make sure your SIM card is inserted Insert Card completely;...
Page 26: Placing A Call
Placing a Call To place a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be in contact with the satellite network. See “Accessing the Network” on page 115 for network information. Dial a Number If the call connects and is answered, appears on the display for a few seconds, followed may see one of the following messages:...
Page 27: Automatic Redial
Make a Hands-free Call Refer to “Using Hands-free Features” on page 32. Automatic Redial If the number or your network is busy, you will see Redial? for ﬁve seconds. Press to redial the number automatically. Note: The maximum number of redial attempts is set by your service provider.
Page 28: International Dialing
International Dialing To make an international phone call: Dial a Number With Pauses Refer to “Using Pauses in Numbers” on page 58 for information on dialing numbers with pauses. Dial a Number from the Phone Book Your phone contains a phone book that you can use to store names and telephone numbers.
Page 29: Make An Emergency Call
Make an Emergency Call You can make an emergency call virtually anywhere in the world (without unlocking your phone) by dialing 112. Provided your phone has found a network, you are able to make an emergency call. The emergency call is directed to a central emergency operator.
Page 30: Ending A Call
Ending a Call To end a call, perform one of the following tasks: Using Your Phone • Press • Replace the handset in the hang-up cup. • Press...
Page 31: What's My Sim Card Phone Number
What’s My SIM Card Phone Number? You can retrieve and display your phone’s number from your SIM card. 1. Press until you see then press 2. Press until you see Number(s) , and then press will see your phone number. 3.
Page 32: Receiving A Call
Receiving a Call Receive a Phone Call To receive a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be in contact with the satellite network. See “Accessing the Network” on page 115 for network information. When you receive a call: To answer the call: Using Your Phone...
Page 33: Unanswered Calls
Unanswered Calls If you are away from your phone or choose not to answer a call, your phone displays the message Unanswered Call Personal Mailbox Callers who are unable to reach you can leave numeric, text, and voice messages. The next time you register with the satellite network, you will receive these messages.
Page 34: Using Hands-Free Features
Using Hands-free Features Place a Hands-free Call To place a hands-free call: Receive a Hands-free Call Using Your Phone 1. Leave the handset in the hang-up cup. 2. Dial the number on the handset that you want to call. As soon as you begin entering digits, you will see 3.
Page 35 Change from Handset Operation to Hands-free Operation If you are in a conversation and the handset is off the hang-up cup and you want to switch to hands-free operation, follow these instructions: 1. Press to mute the phone. 2. Return the handset to the hang-up cup. You are now in hands-free operation.
Page 36: Adjusting Earpiece Volume
Adjusting Earpiece Volume To adjust earpiece volume: Tip: The volume keys are located on the side of the phone. As you press the keys, the phone’s speaker demonstrates the new volume level. The bar graph in the display represents the volume level. The higher the graph, the louder the volume.
Page 37: Adjusting Ringer Volume
Adjusting Ringer Volume Use this feature to adjust the volume of the ringer. The phone sounds the new volume level as you adjust it. To adjust the ringer volume: 1. Press until you see then press 2. Press until you see , and then press Volume 3.
Page 38 Using Your Phone...
Page 39: Using In-Call Features
Using In-Call Features Read this section to learn how to use In-Call menu features. The In-Call menu is displayed when you press In-Call Menu” on page 48 for more information. What You Will Learn • using call waiting • using call holding •...
Page 40: Muting A Call
Muting a Call For privacy during a call, try muting the phone. You hear the party on the other end, but the other party does not hear you. While in a call: To unmute a call: Using In-Call Features 1. Press Press until you see 2.
Page 41: Using Call Waiting
Using Call Waiting You must subscribe to this network feature through your service provider(s). If you have subscribed to Call Waiting, you must ﬁrst activate it through the Options menu (see “Activating Call Waiting” on page 83). After you activate it, you are notiﬁed of incoming calls while you are on the line in two ways.
Page 42: Placing A Call On Hold
Placing a Call on Hold You must subscribe to this network feature through your service provider(s). You can place a call on hold to receive a new call or while making a new call. You can only place one call on hold at a time, so some options may not be accessible if you have already placed a call on hold.
Page 43 If you want to... Then... Press Call select. end call that is on hold The held call is disconnected, the current call remains connected, and you see You may see one of the following messages: Message Description Your phone is attempting to switch Trying between the current and held call.
Page 44 Using In-Call Features...
Page 45: Using The Menus
Using the Menus Many of your phone’s features are organized into lists of options called menus . There are three menus: the Options menu, the Quick Access menu, and the In-Call menu. Some of these options give you access to additional lists of options called submenus .
Page 46: Using The Options Menus
Using the Options Menus The Options menu gives you access to the features and options included with your phone. Navigate the Options Menus Learning how to use just a few keys enables you to move freely through the entire menu system. Note: In-Call menu which is described on page 48.
Page 47 Display Messages and Icons If you see... Then... This indicates a feature has been Completed activated. The display returns to the menu in Failed a few seconds. Enter PIN Enter requested information. Then press Enter Name You may have requested Busy information while your phone was Try Later...
Page 48: Using The Quick Access Menu
Using the Quick Access Menu The Quick Access menu is a way to keep your favorite menu options readily accessible. Each digit key, assigned to it. See the chart on page 47 for the default setup. If you know the number of the feature, activating that option takes only two button pushes! If you do not know the number or want to review your options, just scroll through the icon menu and read...
Page 49 Default Quick Access Settings The following features (and associated icons) are the default settings for the Quick Access menu. Icon Quick Access Feature Find Name searches your Phone Book by the full name. Check Signal checks the & strength of the signal from the satellite network.
Page 50: Using The In-Call Menu
Using The In-Call Menu This menu lets you access speciﬁc features while you are in a call. Because this menu is not available until you are actually in a call, you cannot review it off-line. Entering the In-Call Menu While you are in a call: In-Call Menu Features The In-Call menu dynamically changes depending on the type of call you are in.
Page 51: Managing The Phone Book
Managing the Phone Book Your satellite phone can store up to 100 names and numbers, and your SIM card expands memory capacity even more. Use the dedicated keys or the Options menu to access the same functions. With the Options menu you can also access Phone Book maintenance and security features.
Page 52: Entering The Phone Book Menu
Entering the Phone Book Menu To enter the Phone Book menu: Managing the Phone Book 1. Press to open the Options menu. 2. Press to scroll forward. Press forward. 3. Press when you see: Phone Book View Options? 4. Press to scroll through the submenu.
Page 53: What's On The Phone Book Menu
What’s on the Phone Book Menu? Phone Book Personal Numbers Find Entry By Name Enter Name: Find Entry By Location Enter Location: Add Entry Add To Phone Memory Add To SIM Card Memory Check Capacity Check Phone Capacity Check SIM Capacity Prevent Access No Memory Restrictions To Phone Memory...
Page 54: Organizing Your Phone Book
Organizing Your Phone Book Each name and phone number in your Phone Book is stored in a numbered memory location. The satellite phone has two types of memory—phone memory and SIM card memory. Your phone’s memory can seem overwhelming if you do not have a strategy for organizing your Phone Book.
Page 55 When do I use these numbers? Group the numbers on the list according to when you use them. Most people call a different set of numbers during the day than they do in the evening and on weekends. You can switch one-touch dialing to your phone’s memory (locations 1–9), your SIM card’s memory (locations 101–109), or to your ﬁxed dial list (locations 1–9).
Page 56: Storing Names And Numbers
Getting to Personal Numbers... Press until you see Press until you see Press to scroll to one of the features described below. Storing Names and Numbers Add an Entry Use the Options Menu Tip: Numbers must be entered in international format.
Page 57 Use the Dedicated Keys 1. Enter the phone number you want to store. 2. Press to begin storing. 3. Press to scroll to the desired memory type Add to SIM Card Memory Phone Memory Enter Number you entered. 4. Press to accept the number.
Page 58: Entering Names
Entering Names You can use the keypad to produce any letter in the alphabet. For example, press letters A, B, or C, as shown: Enter Characters Tip: Press and hold any numeric key to toggle between uppercase and lowercase characters. Correct an Entry To make a change: Managing the Phone Book...
Page 59: Available Characters
Available Characters Use this chart as a guide for producing characters: Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $ Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $ A B C 2 Ä...
Page 60: Using Pauses In Numbers
Using Pauses in Numbers When you call automated systems, a recorded message prompts you for numbers such as PIN numbers and account numbers. You can store these numbers in the same memory location as the automated system’s access number. Separate the numbers with “pauses”—special characters that tell your phone to wait a few seconds before sending additional numbers—and store the string in the...
Page 61: Using Phone Number Preﬁxes
Using Phone Number Preﬁxes You can save time when you dial by storing the preﬁxes that you often use. This is sometimes called “postscripting.” Your satellite phone allows you to change or add to Phone Book entries without overwriting them. Store a preﬁx in your Phone Book just as you would any other number.
Page 62: Locating Entries
Getting to Personal Numbers... Press until you see Press until you see Press to scroll to one of the features described below. Locating Entries Find an Entry by Name Search your Phone Book by the ﬁrst few letters of the entry. Note: If you have restricted access to either SIM card or phone memory, those entries will not be available.
Page 63 Find an Entry by Location If you know the location number of the entry, here is an easy way to recall it. Use the Options Menu 1. Follow the steps in “Getting to Personal Numbers...” to get to , and then press Location will see Enter Location...
Page 64: Calling, Modifying, Or Erasing An Entry
Calling, Modifying, or Erasing an Entry Once you have selected a Phone Book entry, you can call, change, or erase that entry. Call a Selected Entry Modify a Name or Number Tip: For help entering letters or changing entries, see “Entering Names”...
Page 65: Checking Phone Book Capacity
Getting to Personal Numbers... Press until you see Press until you see Press to scroll to one of the features described below. Checking Phone Book Capacity Use this feature to see how many available memory locations you have in either SIM card memory or phone memory.
Page 66: Preventing Access To The Phone Book
Getting to Personal Numbers... Press until you see Press until you see Press to scroll to one of the features described below. Preventing Access to the Phone Book You may want to restrict memory access when loaning your phone to others. You can choose to prevent access to the phone memory, SIM memory, or both.
Page 67: Restricting Phone Use
Getting to Fixed Dialing... Press until you see Press until you see Press to scroll to one of the features described below. Restricting Phone Use With the ﬁxed dialing feature, you can restrict calling on your phone to a list of numbers that you create.
Page 68 Getting to Fixed Dialing... Press until you see Press until you see Press to scroll to one of the features described below. Add an Entry To add an entry: Tip: Phone numbers must be in international format. Tip: See “Entering Names”...
Page 69 Erase an Entry To erase an entry: 1. Follow the steps in “Getting to Fixed Dialing...” to get to and then press Enter PIN2 2. Enter code. Enter your SIM card PIN2 code, and then press 3. Press until you see then press entry in your ﬁxed dial list.
Page 70: Edit An Entry
Getting to Fixed Dialing... Press until you see Press until you see Press to scroll to one of the features described below. Edit an Entry To edit an entry: Managing the Phone Book Phone Book , and then press Fixed Dialing 1.
Page 71 View Your Fixed Dialing List This feature enables you to review, but not change, your ﬁxed dial list. 1. Follow the steps in “Getting to Fixed Dialing...” to get to and then press ﬁrst number on your ﬁxed dial list. 2.
Page 72: Viewing The Last Ten Numbers Dialed
Getting to Phone Book Features... Press until you see Press to scroll to one of the features described below. You will see the feature name, followed by Viewing the Last Ten Numbers Dialed Don’t worry about forgetting the number you dialed earlier.
Page 73: Viewing And Modifying Your Phone Numbers
Viewing and Modifying Your Phone Numbers View Your SIM Phone Number(s) You can program fax, data, and other types of phone numbers into your SIM card in addition to your voice phone number. Use this feature to view your phone number(s). You can have up to ﬁve phone numbers.
Page 74: One-Touch Dialing
Getting to Phone Book Features... Press until you see Press to scroll to one of the features described below. You will see the feature name, followed by One-Touch Dialing One-touch dialing enables you to place calls instantly. You can choose to dial the phone numbers in the ﬁrst nine memory locations in either your SIM memory, phone memory, or your ﬁxed dial list.
Page 75: Using Calling Features
Using Calling Features This chapter describes call-related features. Many of these features are network features that you must subscribe to in order to access. What You Will Learn • showing the strength of the signal your phone is receiving • activating/deactivating the Pending Call Drop signal •...
Page 76: Entering The Call Related Features Menu
Entering the Call Related Features Menu To enter the Call Related Features menu: Using Calling Features 1. Press to open the Options menu. 2. Press to scroll forward. Press forward. 3. Press when you see: Call Related Features View Options? 4.
Page 77: What's On The Call Related Features Menu
What’s on the Call Related Features Menu? Call Related Features Show Signal Strength Pending Call Drop On/Off Call Forwarding 1 Forward When Unavailable On/Off Forward All Calls On/Off Detailed Forwarding 2 Forward Voice Calls Cancel All Forwarding Call Waiting 1 Call Barring 2 Bar Outgoing Calls On/Off...
Page 78: Forward Calls When Unavailable
Getting to Call Forwarding... Press until you see press Press until you see Press to scroll to one of the features described below. Forward Calls When Unavailable Use this feature when you can’t answer a call. You must subscribe to this network feature through your service provider(s).
Page 79: Forward All Your Calls
Forward All Your Calls When you select this option, all your calls are forwarded to the number you choose. Your phone does not ring. You must subscribe to this network feature through your service provider(s). To activate this feature: 1. Follow the steps in “Getting to Call Forwarding...”...
Page 80: Detailed Call Forwarding
Getting to Call Forwarding... Press until you see press Press until you see Press to scroll to one of the features described below.. Detailed Call Forwarding Detailed Call Forwarding lets you select the speciﬁc situations when you want your calls forwarded. The settings you select in Forward When Unavailable and Forward All Calls override the settings you select here.
Page 81 6. Enter the number you want calls forwarded to, then press moment to request the setting from the network, then displays 7. Press and hold . Your phone takes a Call Forward On to exit the menu. Detailed Call Forwarding...
Page 82: Cancel All Forwarding
Getting to Call Forwarding... Press until you see press Press until you see Press to scroll to one of the features described below. Cancel All Forwarding Use this option to clear all Call Forwarding settings. To cancel Call Forwarding settings: Using Calling Features Call Related Features Call Forwarding...
Page 83: Showing Signal Strength
Getting to Call Related Features... Press until you see press Press to scroll to one of the features described below. You will see the feature name, followed by Showing Signal Strength Use this feature to check the strength of the signal that your phone is receiving from the Iridium satellite network.
Page 84: Deactivating Pending Call Drop Signal
Getting to Call Related Features... Press until you see press Press to scroll to one of the features described below. You will see the feature name, followed by Deactivating Pending Call Drop Signal Under rare circumstances, due to system overcapacity or a satellite outage, a satellite may not be available to take your call.
Page 85: Activating Call Waiting
Activating Call Waiting Subscribers to call waiting can use this feature to decide whether or not to take incoming calls while on the line.To activate call waiting: 1. Follow the steps in “Getting to Call Related Features...” to get to then press 2.
Page 86: Restricting Calls With Call Barring
Getting to Call Barring... Press until you see press Press until you see Press to scroll to one of the features described below. You will see the feature name, followed by Restricting Calls with Call Barring You can use call barring to restrict both incoming and outgoing calls.
Page 87 Bar Incoming Calls This setting allows you to place calls, but refuses incoming calls. Callers hear a recording telling them you are unavailable.To be sure not to miss a call see “Detailed Call Forwarding” on page 78. To activate this feature: 1.
Page 88 Getting to Call Barring... Press until you see press Press until you see Press to scroll to one of the features described below. You will see the feature name, followed by Change Bar Password When you subscribe to call barring, your service provider gives you a four-digit bar password.
Page 89: Using Message Services
Using Message Services Did you know that you can receive voicemail and fax notification messages and numeric and text messages through your Personal Mailbox service—wherever in the world you may be? Wherever you are, you will have instant reference to all your communication. What You Will Learn •...
Page 90: Entering The Messages Menu
Entering the Messages Menu To enter the Messages menu: Using Message Services 1. Press to access the Messages submenu directly, and then go on to step 4. Press to open the Options menu and then go on to step 2. 2.
Page 91: What's On The Messages Menu
What’s on the Messages menu? Messages Call Voicemail Received Messages Go to Next Message Delete Message Return Call Message Settings Voicemail Number What’s on the Messages menu?
Page 92: Checking Your Voicemail
Getting to Message Features... Press until you see Press to scroll to one of the features described below. You will see the feature name, followed by Checking Your Voicemail Important: This feature makes checking your voicemail simple. Using Message Services Messages , and then press Select?
Page 93: Storing Your Voicemail Number
Storing Your Voicemail Number To store a voicemail number: 1. Follow the steps in “Getting to Message Features...” to get to and then press 2. Press to select will see Enter Voicemail Number by your current voicemail number. If this is the ﬁrst time you have stored a number, continue with to step 4.
Page 94: Managing Your Messages
Managing Your Messages How Your Phone Notiﬁes You of Messages If your phone is powered on, it notiﬁes you of received messages in the following ways: How Messages Are Stored Your phone stores all messages on your SIM card. The total number of messages that you can store depends on your service provider.
Page 95 What Messages Contain You can receive short text or numeric messages in your Personal Mailbox. Text messages may contain up to 160 characters. Numeric messages— typically phone numbers—may contain up to 20 digits. Your personal mailbox works along with Call Forwarding.
Page 96: Accessing Messages
Accessing Your Messages... Press until you see Press until you see press Press to scroll to one of the features described below. Accessing Messages Read a New Message Notiﬁcation Messages When you receive an incoming fax or voicemail notiﬁcation message, it automatically scrolls across your screen.
Page 97: Delete Messages
Read a Stored Message To read a stored message: 1. Follow the steps in “Accessing Your Messages...” to enter the message center. If you have messages you will see the number of messages stored. If you do not have any messages, you will see 2.
Page 98: Return A Call
Accessing Your Messages... Press until you see Press until you see press Press to scroll to one of the features described below. Go to the Next Message To go to the next message: Return a Call A callback number appears in quotes within the message.
Page 99: Customizing Phone Features
Customizing Phone Features Once you are comfortable with the basic features of your new phone, use this chapter to set up your phone the way you like it. What You Will Learn • adjusting your phone’s ringer volume • choosing from ten different ringer styles •...
Page 100: Entering The Phone Setup Menu
Entering the Phone Setup Menu To enter the Phone Setup menu: Customizing Phone Features 1. Press to open the Options menu. 2. Press to scroll forward. Press forward. 3. Press when you see: Phone Setup View Options? 4. Press to scroll through the submenu. Press forward through the submenu.
Page 101: What's On The Phone Setup Menu
What’s on the Phone Setup Menu? Phone Setup Adjust Ring Volume Set Ringer Tone Standard Tone High Tone Phone Lock Automatic Lock Lock Now Change Unlock Code Require SIM Card PIN On/Off Change SIM PIN Code Change SIM PIN2 Code New Security Code Extended Menus On/Off...
Page 102: Adjusting The Ringer Volume
Getting to Phone Setup... Press until you see Press to scroll to one of the features described below. You will see the feature name, followed by Adjusting the Ringer Volume Use this feature to adjust the volume of the ringer. The phone sounds the new volume level as you adjust it.
Page 103: Setting The Ringer Tone
Setting the Ringer Tone Select your favorite tone from 10 different options. 1. Follow the steps in “Getting to Phone Setup...” to get to then press 2. Press to scroll through the following options: • Standard Tone • Single Ring Tone •...
Page 104: Setting The Keypad Tones
Getting to Phone Setup... Press until you see Press to scroll to one of the features described below. You will see the feature name, followed by Setting the Keypad Tones Choose the sounds your phone makes when its keys are pressed. Note: This feature is available only when the extended menus are activated.
Page 105: Locking And Unlocking Your Phone
Getting to Phone Lock... Press until you see Press until you see Press to scroll to one of the features described below. Locking and Unlocking Your Phone These features can help you prevent unwanted use of your phone. Lock the Phone Automatically Use this feature to set your phone to lock itself every time it is powered on.
Page 106: Unlock The Phone
Getting to Phone Lock... Press until you see Press until you see Press to scroll to one of the features described below. Unlock the Phone Tip: The factory default unlock code is 1234. Change the Unlock Code The unlock code is originally set to 1234. You should change it as soon as possible.
Page 107: Protecting The Sim Card
Getting to Require SIM Card PIN... Press until you see Press until you see press Press to scroll to one of the features described below. You will see the feature name, followed by Protecting the SIM Card You can use a Personal Identiﬁcation Number (PIN) code to protect the information stored on your SIM card even when it is inserted into someone else’s phone.
Page 108: Change The Sim Card Pin Code
Getting to Require SIM Card PIN... Press until you see Press until you see press Press to scroll to one of the features described below. You will see the feature name, followed by Change the SIM Card PIN Code To choose your own PIN code: Unblock the PIN Code Tip: The message...
Page 109: Managing Other Security Settings
Getting to Phone Setup... Press until you see Press to scroll to one of the features described below. You will see the feature name, followed by Managing Other Security Settings Your phone includes other security features: • a SIM card PIN2 code for accessing Fixed Dialing settings and other subscription-dependent features •...
Page 110: Change The Security Code
Getting to Phone Setup... Press until you see Press to scroll to one of the features described below. You will see the feature name, followed by Unblock the PIN2 Code Tip: The message If your PIN2 code is entered incorrectly three times Blocked in a row, indicates that...
Page 111: Activating Extended Menus
Activating Extended Menus This feature activates and deactivates the extended menus. See page 138 to learn how extended menus can make your phone even simpler to use. 1. Follow the steps in “Getting to Phone Setup...” to get to press to select.
Page 112: Selecting The Display Language
Getting to Phone Setup... Press until you see Press to scroll to one of the features described below. You will see the feature name, followed by Selecting the Display Language Use this feature to select the language in which your phone displays messages. Note: This feature is available only when the extended menus are activated.
Page 113: Review The Phone's Settings
Getting to Phone Status... Press until you see Press until you see Press to scroll to one of the features described below. Review the Phone’s Settings View all your phone’s settings that have changed from their defaults, and reset them to their original settings if you like.
Page 114: Reset Options To Factory Defaults
Getting to Phone Status... Press until you see Press until you see Press to scroll to one of the features described below. Reset Options to Factory Defaults Use the master reset option to reset all settings to their original default settings. The master reset option: To reset all settings: Tip: The...
Page 115: Clear All Stored Information
Clear All Stored Information The Master Clear option resets the same items as Master Reset, plus the following: • clear phone book entries from phone memory (not from SIM memory) • clear last calls made list • reset resettable call timers Master Clear does not clear the: •...
Page 116 Customizing Phone Features...
Page 117: Accessing The Network
Accessing the Network ® This section shows you how to register with the Iridium satellite network.
Page 118: Entering The Network Selection Menu
Entering the Network Selection Menu To enter the Network Selection menu: Accessing the Network 1. Press to open the Options menu. 2. Press to scroll forward. Press forward. 3. Press when you see: Network Selection View Options? 4. Press to scroll through the submenu. Press forward through the submenu.
Page 119: What's On The Network Selection Menu
What’s on the Network Selection Menu? Network Selection Register Now What’s on the Network Selection Menu?
Page 120: Registering With The Satellite Network
Getting to Network Selection... Press until you see press Press to scroll to one of the features described below. You will see the feature name, followed by Registering With the Satellite Network Your phone searches for the Iridium satellite network. Note: You must wait three minutes between registration attempts.
Page 121: Timing Your Calls
Timing Your Calls Your phone’s call meters give you a variety of options for tracking the time you spend on the phone. You can monitor the length of individual calls, set a timer to track monthly usage, or have the phone alert you with tones at specific intervals.
Page 122: Entering The Call Meters Menu
Entering the Call Meters Menu To enter the Call Meters menu: Timing Your Calls 1. Press to open the Options menu. 2. Press to scroll forward. Press forward. 3. Press when you see: Call Meters View Options? 4. Press to scroll through the submenu. Press forward through the submenu.
Page 123: What's On The Call Meters Menu
What’s on the Call Meters Menu? Call Meters Show Call Timers Show Last Call Total For All Calls Reset All Timers Set Audible Call Timers Single Alert Timer On/Off Repetitive Timer On/Off Set In-Call Display No In-Call Display Show Time Per Call Lifetime Timer 1 1 This feature is available when the extended menu is active.
Page 124: Showing Call Timers
Getting to Show Call Timers... Press until you see Press until you see Press to scroll to one of the features described below. Showing Call Timers This submenu helps you track your airtime. Keep a running tab of your monthly usage or view the airtime of your most recent call.
Page 125 Reset All Timers Reset your timers at the beginning of each billing cycle to keep track of your spending. 1. Follow the steps in “Getting to Show Call Timers...” to get to then press You will see Completed returns to Reset All Timers 2.
Page 126: Setting Audible Call Timers
Getting to Audible Call Timers... Press until you see Press until you see press Press to scroll to one of the features described below. Setting Audible Call Timers Let your phone watch the clock for you. The call timers signal at a set time or interval with beeps only you can hear.
Page 127 Set the Repetitive Timer Use this feature to set your phone to alert you at speciﬁc intervals, for example every 45 seconds. 1. Follow the steps in “Getting to Audible Call Timers...” to get to then press 2. Press to scroll to press to select.
Page 128: Showing The In-Call Timer
Getting to Call Meters... Press until you see Press to scroll to one of the features described below. Showing the In-Call Timer Use this feature to display a running clock of the airtime elapsed while on a call. Timing Your Calls Call Meters , and then press 1.
Page 129: Showing The Lifetime Timer
Showing the Lifetime Timer Use this feature to show the total time of all calls for the life of your phone. Note: This feature is available only when the extended menus are activated. See “Activating Extended Menus” on page 109 for more information.
Page 130 Timing Your Calls...
Page 131: Setting Up Your Accessories
Setting Up Your Accessories This menu can make using your phone while driving a little easier. You can set your phone to answer automatically after two rings, set a timer to power the phone with the car, automatically mute the radio—even set your car’s horn to beep to let you know you are receiving a call when you have stepped away from your car.
Page 132: Entering The Accessory Setup Menu
Entering the Accessory Setup Menu To enter the Accessory Setup menu: Setting Up Your Accessories 1. Press to open the Options menu. 2. Press to scroll forward. Press forward. 3. Press when you see: Accessory Setup View Options? 4. Press to scroll through the submenu.
Page 133: What's On The Accessory Setup Menu
What’s on the Accessory Setup Menu? Accessory Setup Mute Car Radio Automatic Answer Safety Timer Auxiliary Alert What’s on the Accessory Setup Menu?
Page 134: Mute Car Radio
Getting to Accessory Setup... Press until you see Press to scroll to one of the features described below. You will see the feature name, followed by Mute Car Radio This feature automatically mutes your car radio when you make or receive a call. Note: This feature works with your car radio’s mute feature.
Page 135: Automatic Answer
Automatic Answer Your phone rings twice when a call is incoming, then the call is live. 1. Follow the steps in “Getting to Accessory Setup...” to get to then press Completed 2. Press to scroll to press to select. 3. Press and hold Automatic Answer to select.
Page 136: Safety Timer
Getting to Accessory Setup... Press until you see Press to scroll to one of the features described below. You will see the feature name, followed by Safety Timer Tip: This Use this feature to keep your phone powered up for feature can be a set time after you turn your car’s ignition off.
Page 137: Auxiliary Alert
Auxiliary Alert If you don’t want to miss calls when you step away from your car, activate this feature. You car’s horn beeps or lights ﬂash to let you know a call is incoming. 1. Follow the steps in “Getting to Accessory Setup...”...
Page 138 Setting Up Your Accessories...
Page 139: Customizing The Menu System
Customizing the Menu System Do you think your 9520 Mobile Phone has too many features for everyday use? You can do something about it by hiding the features you don’t always need. Is your favorite feature not on the Quick Access menu? It’s easy to change the defaults to your favorite features.
Page 140: Personalizing The Options Menu
Personalizing the Options Menu You can customize the Options menu by moving features in and out of the extended menu. Move Menu Features To move menu features: Note: Some features and submenus cannot be moved. You will see Customizing the Menu System 1.
Page 141 Activate/Deactivate Extended Menus Use the Options menu to activate and deactivate extended menus. Activate them when you need access to every feature. Deactivate them for everyday use. 1. Press until you see then press 2. Press until you see and then press 3.
Page 142: Personalizing The Quick Access Menu
Personalizing the Quick Access Menu You can replace the default Quick Access menu features described on page 47 with any of the following features. To change a default quick access feature to one of the features listed above, you must choose the feature you want to replace and then choose the replacement.
Page 143: Menu Quick Reference
Menu Quick Reference This section provides a quick reference guide to menu structures and features.
Page 144: Phone Book Menu
Phone Book Menu Menu Quick Reference Phone Book Personal Numbers Find Entry By Name Enter Name: Find Entry By Location Enter Location: Add Entry Add To Phone Memory Add To SIM Card Memory Check Capacity Check Phone Capacity Check SIM Capacity Prevent Access No Memory Restrictions To Phone Memory...
Page 145: Call Related Features Menu
Call Related Features Menu Call Related Features Show Signal Strength Pending Call Drop On/Off Call Forwarding 1 Forward When Unavailable On/Off Forward All Calls On/Off Detailed Forwarding 2 Forward Voice Calls Cancel All Forwarding Call Waiting 1 Call Barring 2 Bar Outgoing Calls On/Off Bar Incoming Calls...
Page 146: Messages Menu
Messages Menu Menu Quick Reference Messages Call Voicemail Received Messages Go to Next Message Delete Message Return Call Message Settings Voicemail Number...
Page 147: Phone Setup Menu
Phone Setup Menu Phone Setup Adjust Ring Volume Set Ringer Tone Standard Tone High Tone Phone Lock Automatic Lock Lock Now Change Unlock Code Require SIM Card PIN On/Off Change SIM PIN Code Change SIM PIN2 Code New Security Code Extended Menus On/Off Language Selection 1...
Page 148: Network Selection Menu
Network Selection Menu Network Selection Register Now Menu Quick Reference...
Page 149: Call Meters Menu
Call Meters Menu Call Meters Show Call Timers Show Last Call Total For All Calls Reset All Timers Set Audible Call Timers Single Alert Timer On/Off Repetitive Timer On/Off Set In-Call Display No In-Call Display Show Time Per Call Lifetime Timer 1 1 This feature is available only when the extended menu is activated.
Page 150: Accessory Setup Menu
Accessory Setup Menu Menu Quick Reference Accessory Setup Mute Car Radio Automatic Answer Safety Timer Auxiliary Alert...
Page 151: Troubleshooting
Troubleshooting This chapter tells you what to do if you experience one of the following problems: Problem Solution • Check that the antenna is properly mounted. Do you • Did you enter the number in international format? All • Check the signal strength meter. If the signal is weak, You can’t make calls.
Page 152 Problem Solution Enter the PIN2 unblocking key (PUK2) or contact your Your PIN2 is service provider. See “Unblock the PIN2 Code” on blocked. page 108 for additional information. • Is the card inserted the correct way? • Is the gold chip visibly damaged or scratched? Return Your SIM card will not work.
Page 153: Glossary
Glossary airtime The amount of time you spend using the satellite system. Especially, the time between successfully placing a call and terminating a call. antenna The device attached to your phone by a cable that sends and receives satellite signals. default A feature’s original setting as pre-programmed in the factory.
Page 154 one-touch dialing To use this feature, press and hold a number on the keypad, through and your call is placed. Options menu The top level of the menu system hierarchy, which contains the seven main feature menus: Phone Book, Call-Related Features, Messages, Phone Setup, Network Selection, Call Meters, Accessory Setup.
Page 155: Index
Index Symbols character 25 character 25, 26 Ü character 25 accessing extended menu features 139 accessing hidden features 139 accessing the satellite network 115–118 accessories 17 setting up 129–135 Accessory Setup menu 129–135 Automatic Answer feature 133 Auxiliary Alert feature 135 diagram 131, 148 entering 130 Mute Car Radio feature 132...
Page 156 call answering 30 ending 28 placing 24–27 receiving 30–31 unable to make call 149 unable to make international call 149 unable to receive call 149 call barring 84–86 barr password changing 86 entering 84–86 incoming calls 85 outgoing calls 84 unable to cancel 150 Call Failed message 24, 30...
Page 157 call waiting (continued) rejecting waiting call 39 using 39 Call Waiting message 39 Call? 24, 32 callback number, in message 96 calling a number in a message calling an entry in the Phone Book 62 calling features 73–86 Calling message 24, 32 Cannot Hold Second Call message 39, 41 cannot make call 149...
Page 158 dialing character 25 character 25 Ü character 25 number from the Phone Book number with pauses 26, 58 phone number 24 PINs 25 special characters 25 supplementary service numbers 25 display 14, 15–16 character 25 character 25, 26 Ü character 25 cold temperatures and 15 icons 45, 47, 140 indicators 14, 16, 22...
Page 159 ﬁnding a Phone Book entry 60–61 by location 61 by name 60 ﬁxed dial list deﬁned 65 one-touch dialing 72 viewing 69 Fixed Dialing erasing an entry 67 PIN2 code 107 ﬁxed dialing 65–69 activating 65 adding an entry 66 editing an entry 68 viewing ﬁxed dial list 69 Forward On/Off feature 47...
Page 160 indicators check mark 16 display 14 home system 16, 22, 118 in use 16 message 16 no service 16, 22 Quick Access menu 16 scroll bar 16 signal strength 16 Insert Card message 23, 150 inserting the SIM card 21 international dialing 26 dialing character 25...
Page 161 making a call (continued) one-touch dialing 72 redialing the last number 25 managing the phone book 49–72 master clear 113 master reset 112 memory phone 52 SIM card 52 memory location, deﬁned 151 memory recall key 15 memory store key 15 menu Accessory Setup diagram 131, 148...
Page 162 muting (continued) phone 15, 33, 38 navigating the menu system 44 network accessing 115–118 registering 118 network features call holding 40 call waiting 39 Detailed Call Forwarding 78–79 Forward All Calls 77 Forward When Unavailable 76 Network Selection menu 115–118 diagram 117, 146 entering 116 Register Now feature 118...
Page 163 pause dialing 58 Ü (pause) character deﬁned dialing Ü character 25 pending call drop signal activating 82 deactivating 82 deﬁned 82 Personal Identiﬁcation Number code deﬁned 105 See also PIN code personal mailbox 31, 93 phone answering a call 30 automatic answer 133 automatic lock resetting default setting 112...
Page 164 Phone Book (continued) ﬁnding an entry by location 61 dedicated keys 61 Options menu 61 ﬁnding an entry by name 60 Fixed Dialing erasing an entry 67 ﬁxed dialing 65–69 activating 65 adding an entry 66 editing an entry 68 viewing ﬁxed dial list 69 Last Ten Calls feature 70 menu diagram 51, 142...
Page 165 Phone Setup menu (continued) Set Ringer Tone feature 101 Status Review feature 111 phone unlock code changing 104 default 104 entering 104 PIN code activating 105 Blocked message 23, 106, changing 106 deactivating 105 deﬁned 105, 152 Enter PIN message 23, 105 entering 23, 105–106 incorrect entry 106 unblocking 106...
Page 166 Quick Access menu (continued) Read Messages feature 47 Register Now feature 47 replacement features 140 replacement icons 140 scrolling 46 Switch Memory feature 140 using 46 Quit? radio, muting 132 Range XXX-XX message 55 Read Messages feature 47 reading a new message 94 receiving a call 30–31 answering 30 unanswered calls 31...
Page 167 setting keypad tones 102 setting ringer tone 101 setting up accessories 129–135 short menus moving menu features 138 showing call timers 122–123 all calls 122 elapsed airtime 126 in-call timer 126 lifetime timer 127 most recent call 122 total airtime 122 signal strength indicator 14, 16, viewing 81 signal, deﬁned 152...
Page 168 talk-time, deﬁned 152 timers all calls 122 elapsed airtime 126 in-call timer 126 lifetime timer 127 most recent call 122 repetitive 125 resetting all 123 safety timer 134 single alert 124 total airtime 122 timing your calls 119–127 tips, deﬁned 13 toggle, deﬁned 152 total airtime timer 122 troubleshooting 149–150...
Page 169 volume (continued) resetting default 112 ringer 35, 100 volume keys deﬁned 14, 152 using 34 volume level display 34 Weak Signal message 24, 81,...
Page 171: Patent Information
Patent Information Manufactured under one or more of the following U.S. patents: 4121218 4616314 4741034 4138681 4617520 4742562 4193036 D286778 D295627 4254382 4626309 4746242 4302845 4628529 D295973 4312074 4629829 D295975 4327319 4630304 4751737 4329666 4630305 D296187 4369516 4633141 4761621 4369522 4636593 4764737 4378603...
Page 173 In order to access Iridium LLC Global Customer Care (24 hours a day, 7 days a week), dial one of the following numbers: English: 811* or +8817-629-90051 or +1407-661-3204 Spanish: 812* or +8817-629-90052 or +1407-661-3205 Portuguese: 813* or +8817-631-90053 or +31-79-347-1513 Russian: 814* or +8817-631-90054 or +31-79-347-1514 German:...
Page 174 In order to contact Motorola (Monday thru Friday 7AM to 7PM [CST]), dial one of the following numbers: US &...

This manual is also suitable for:

Satellite series

Motorola 9520 User Manual

Safety Information

Overview

Using Your Phone

Using In-Call Features

Using the Menus

Managing the Phone Book

Using Calling Features

Using Message Services

Customizing Phone Features

Accessing the Network

Timing Your Calls

Setting up Your Accessories

Customizing the Menu System

Menu Quick Reference

Quick Links

Related Manuals for Motorola 9520

Summary of Contents for Motorola 9520

This manual is also suitable for:

Table of Contents