Motorola SURFBOARD SVG2500 User Manual page 10

WARRANTY INFORMATION
SVG2500 SURFboard Voice Modem
Motorola, Inc., Connected Home Solutions Business ("Motorola")
What is my limited warranty? A limited warranty for this Product (including Software) is provided by
Motorola to your distributor, cable operator, or Internet service provider, as applicable. Please contact
your cable operator or Internet service provider ("Service Provider") for details. Motorola does not
warrant that any Software will perform error-free or without bugs. Motorola's warranty shall not apply:
(i) to any Product subjected to accident, misuse, neglect, alteration, Acts of God, improper handling,
improper transport, improper storage, improper use or application, improper installation, improper
testing, or unauthorized repair; or (ii) to cosmetic problems or defects which result from normal wear
and tear under ordinary use, and do not affect the performance or use of the Product. Motorola's
warranty applies only to a Product that is manufactured by Motorola and identified by Motorola-owned
trademarks, trade names, or product identification logos affixed to the Product. MOTOROLA DOES
NOT WARRANT THIS PRODUCT DIRECTLY TO YOU, THE END USER. EXCEPT AS DESCRIBED IN
THIS SECTION "WARRANTY INFORMATION," THERE ARE NO WARRANTIES OR
REPRESENTATIONS OF ANY KIND RELATING TO THE PRODUCT, EXPRESS, IMPLIED, OR
STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY AGAINST INFRINGEMENT. MOTOROLA IS
NOT RESPONSIBLE FOR, AND PROVIDES "AS IS," ANY SOFTWARE SUPPLIED BY 3RD PARTIES.
What additional provisions should I be aware of? Because it is impossible for Motorola to know the
purposes for which you acquired this Product or the uses to which you will put this Product, you
assume full responsibility for the selection of the Product for its installation and use. While every
reasonable effort has been made to insure that you will receive a Product that you can use and enjoy,
Motorola does not warrant that the functions of the Product will meet your requirements or that the
operation of the Product will be uninterrupted or error-free. MOTOROLA IS NOT RESPONSIBLE FOR
PROBLEMS OR DAMAGE CAUSED BY THE INTERACTION OF THE PRODUCT WITH ANY OTHER
SOFTWARE OR HARDWARE.
How long does this Limited Warranty last? Contact your Service Provider for details.
What you must do to obtain warranty service. For Product customer service, technical support,
warranty claims, questions about your Internet service or connection, contact your Service Provider.
ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED.
THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES for any and all claims that you may have arising
out of or in connection with this Product, whether made or suffered by you or another person and
whether based in contract or tort.
IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT,
INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER
DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT (INCLUDING,
WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,
LOSS OF INFORMATION OR ANY OTHER PECUNIARY LOSS), OR FROM ANY BREACH OF
WARRANTY, EVEN IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO CASE SHALL MOTOROLA'S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE
PRODUCT.
Motorola's warranty is governed by the laws of the Commonwealth of Pennsylvania, excluding its
conflict of laws principles and excluding the provisions of the United Nations.
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