E-Mail Status/E-Mail Alerts - Sharp AR-M236 Service Manual

3. E-mail Status/E-mail Alerts

A. Basic functions
1) Event driven type text message transmission by using MIB infor-
mation of Printer control board.
2) Management information which body has is coded and transmitted
in a file type according to the schedule or in the event driven type.
In this case, the specified mail software is used to receive and
develop the data.
The above functions are available as standard provision only when the
NIC card are installed.
For 2), the software key protect is made.
B. Main body specifications
The body provides event information to the controller. according to
setup the file can be transmitted as an attached file as information for
dealers. When a dealer's mail address is set, a file can be attached
only to a mail which is transmitted to the mail address.
To read the attached file, the specified mail software is required. That
is, the attached file includes numeral information of each main body
and event information in coded state. If the other mail software is used
to receive, the display contents on the client side cannot be guaran-
teed.
(2) Alert Message
ID Event
1 Paper Jam ! ! ! MISFEED HAS OCCURRED ! ! ! When paper/document jam has occurred. If a jam is detected when the power is
2 Toner Low ! ! ! TONER SUPPLY IS LOW ! ! !
3 Toner Empty ! ! ! ADD TONER ! ! !
4 Paper Empty ! ! ! LOAD PAPER/XXX ! ! !
5 Service Required ! ! ! CALL FOR SERVICE ! ! !
6 PM Required ! ! ! MAINTENANCE REQUIRED ! ! ! When the maintenance counter or the developer counter reaches the specified
(3) Status Message
Counter information
When schedule driven is set, the total counter, the copy counter, and
the printer counter are displayed in a mail address for general. These
information items are supplied from the controller MIB. The "total
counter" means the "effective paper counter" controlled by the MCU.
Timer information
For schedule drive message, the Printer controller controls transmis-
sion time by means, and transmits a mail.
Timer setup is made from the Web setup page.
Message
turned ON or reset, checking is made again.
When toner LOW is detected for the first time. If toner LOW is detected when the
power is turned ON or reset, checking is made again.
When toner empty is detected for the first time. If toner empty is detected when
the power is turned ON or reset, checking is made again.
When paper empty is detected for the first time. If paper empty is detected when
the power is turned ON or reset, checking is made again. No information on the
number of steps of trays. Manual feed is not supported. When a tray empty is
detected, information of all the trays that are empty at that time is delivered.
When the machine enters the self-diagnosis mode. If detected when the power is
turned ON or reset, checking is made again.
count. If detected when the power is turned ON or reset, checking is made again.
AR-M236/M276/M237/M277 OTHERS 11 - 6
C. Printer controller specifications
The controller supports the following transmission functions:
• Text mail transmission by event driven setup and schedule driven
setup.
• Mail transmission with an attached file by event driven setup and
schedule driven setup. For the attached file, the printer controller
makes a file of information data from the MCU.
• It controls sending time and requests for the machine information at
the sending time to the MCU.
(1) Additional machine information
Information to identify the machine. The user administrator manually
enters this information by using a browser. The information is dis-
played in the text of the mail.
∗ These items of information are kept on the controller side or on the
NIC side.
• Machine name
• Machine code
• Installation place
Condition
D. Handling of transmission data
In E-mail Alerts and E-mail Status, a transmission task is generated
regardless of the job which is under process in the machine. These
tasks are processed in the following rules:
• When the machine receives a mail transmission request during a job
process (copy scan, copy output, print output, other process) of the
machine, it performs transmission process regardless of the job.
• When the machine receives a mail transmission request under other
situation, if the job is triggered during transmission process, the job
is started.
• When the machine receives a mail transmission request during the
simulation mode, the request is accepted and transmission process
is started.
• When the machine receives a mail transmission request during the
key operator program, it is accepted and transmission process is
started.
• When the controller sends two or more requests during a job, only
the last request is accepted.