15 - Troubleshooting - Tascam dr-44wl Reference Manual

When the unit does not operate properly, check the followings before making a repair request. If you still have a problem, contact either
the store you purchased the DR-44WL or the TEAC repair center (see the back cover for contact details).
The power does not turn on.
• Are batteries low?
• Are batteries inserted correctly with the ¥, ^ terminals
aligned correctly?
• Confirm that the power plug of the dedicated AC adapter
(GPE053B) provided with the unit and a USB connector are
securely inserted.
• Is the USB cable connecting the computer for USB bus
power securely connected?
• Is the USB hub in use with computer connection for USB
bus power?
The DR-44WL turn the power off automatically
• Is the automatic power saving function on? (See "Auto
power save function setting" on page 57.)
o The DR-44WL is in compliance with the European Standby
Power Regulations (ErP), and therefore, the automatic
power saving function will work whether the unit is being
powered by an AC adapter or batteries. Select "OFF" if you
do not want to use the auto power saving function (the
factory default setting is "30 min").
The unit does not function.
• Is the HOLD/
switch set at HOLD?
• Is the unit connected to a computer via USB cable (USB
Connected)?
The SD card is not recognized.
• Confirm that the SD card is inserted completely.
The DR-44WL don't play back
• If the file is WAV format, check whether its sampling rate is
compatible with the unit.
• If the file is MP3 format, check whether the bit rate is
compatible with the unit.
The built-in speaker does not emit sound
• Is a headphone connected to the unit?
• Is the
item set as
SPEAKER
• Is the unit in recording or recording standby mode?
The monitor system does not emit sound
• Is the monitoring system securely connected?
• Is the monitoring system volume at minimum level?
• Is the OUTPUT LEVEL setting of the unit at minimum level?
?
OFF
15 – Troubleshooting
The DR-44WL is not recording
• Check the connection again.
• Check the input settings again.
• Is the input level low?
• Confirm that the SD card is not full.
• Check whether the number of files has reached the
maximum level.
The input level is too low
• Is the input level setting too low?
• Is the output level of the connected device too low?
The sound I want to record is distorted
• Is the input level setting too high?
• Is reverb setting ON?
Playback sound is not natural
• Is the playback speed changed?
• Check the setting status of the playback equalizer.
• Confirm that the level alignment function is not enabled.
• Is reverb setting ON?
The file cannot be deleted
• Is the file a copy of a read-only file set by a computer?
The computer does not display the unit's files
• Is the DR-44WL connect to a computer via USB port?
• Is USB hub in use?
• Is the unit in recording or recording standby mode?
The DR-44WL cannot make a Wi-Fi connection or communi-
cation is interrupted
• Check that the Wi-Fi device is turned ON and/or the Wi-Fi
function is ON.
• Is the distance to the Wi-Fi device too far?
Is there any obstacles in between, for example a wall?
When a Wi-Fi device is located at the rear side of the
DR-44WL, the unit itself maybe the cause of interruption.
Try changing the positions of the Wi-Fi device and the unit.
• Turn OFF and restart the DR-44WL.
• Delete the registration of "DR-44WL" in the Wi-Fi device and
follow the steps in "Connecting the unit to a Wi-Fi device".
59
TASCAM DR-44WL