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ATEN VM3404H User Manual

ATEN VM3404H User Manual

4 x 4 / 9 x 9 hdmi hdbaset-lite matrix switch
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4 x 4 / 9 x 9 HDMI HDBaseT-Lite Matrix Switch
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  • Page 1 4 x 4 / 9 x 9 HDMI HDBaseT-Lite Matrix Switch VM3404H / VM3909H User Manual www.aten.com...

  • Page 2: Rohs

    VM3404H / VM3909H User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: User Information

    VM3404H / VM3909H User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America...

  • Page 4: Package Contents

    © Copyright 2015 ATEN® International Co., Ltd. Manual Date: 2015-12-25 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    VM3404H Front View ........
  • Page 6 VM3404H / VM3909H User Manual Output Port Selection ........21 LCD Menu Organization .
  • Page 7 VM3404H / VM3909H User Manual Video Wall Example........51 Output Options .
  • Page 8 VM3404H / VM3909H User Manual Scaling Command........84 Echo Command .

  • Page 9: About This Manual

    VM3404H / VM3909H User Manual About this Manual This User Manual is provided to help you get the most from your VM3404H / VM3909H system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 10: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...

  • Page 11: Chapter 1. Introduction

    Introduction Overview The ATEN VanCryst VM3404H / VM3909H 4 x 4 / 9 x 9 HDMI HDBaseT- Lite Matrix Switchis a versatile solution that provides an easy way to route high definition video and audio from any of 4/9 HDMI sources to any of 4/9 HDMI/HDBaseT displays at the same time.
  • Page 12 VM3404H / VM3909H User Manual The VM3404H / VM3909H is an ideal solution for applications that require HDMI outputs from multiple sources to be conveniently delivered to multiple destinations, such as for stage presentations, competitions, control centers, and system installations that require real-time reports.

  • Page 13: Features

    Chapter 1. Introduction Features Supports 4 (VM3404H) or 9 (VM3909H) HDMI inputs and mirrored 4 / 9 HDMI and HDBaseT outputs Long Distance Transmission – supports up to 60 m (using Cat 5e/6 cables) or 70m (Cat 6a) HDMI (4K, 3D, Deep Color); HDCP 1.4 compatible...
  • Page 14 VM3404H / VM3909H User Manual ESD protection for HDMI connections Firmware upgradeable Rack mountable all metal casing...

  • Page 15: Requirements

    Chapter 1. Introduction Requirements The following devices are required for a complete VM3404H / VM3909H installation: Source Devices Computer or A/V source device with HDMI Type A output connector(s) Note: A DVI/HDMI adapter is required when connecting a DVI source device.

  • Page 16: Source Device Operating Systems

    VM3404H / VM3909H User Manual Source Device Operating Systems Supported operating systems are shown in the table below: Version Windows 2000 and higher Linux RedHat 6.0 and higher SuSE 8.2 and higher Mandriva (Mandrake) 9.0 and higher UNIX 4.3 and higher FreeBSD 3.51 and higher...

  • Page 17: Components

    Main Screen, page 19. Input Pushbuttons These pushbuttons refer to the HDMI Input ports found on the VM3404H rear panel. Press to select the Input port. These pushbuttons may also correspond to menu options, connection profiles (P1–P4) and so on.

  • Page 18: Vm3404H Rear View

    Ethernet Port In order to access the VM3404H’s Browser Graphical User Interface (GUI), the VM3404H must be connected to your network. The cable that connects the VM3404H to your LAN plugs in here. See Cable Connection, page 14, for further details...

  • Page 19: Vm3909H Front View

    Chapter 1. Introduction VM3909H Front View Component Description LCD Display The LCD Display gives a quick view of all port connections, and shows the various options for configuring and operating the VM3909H. For full details, see Main Screen, page 19. Input Pushbuttons These pushbuttons refer to the HDMI/HDBaseT Input ports found on the VM3909H rear panel.

  • Page 20: Vm3909H Rear View

    VM3404H / VM3909H User Manual VM3909H Rear View Component Description Power Socket This is a standard 3-pin AC power socket. The power cord from an AC source plugs in here. Power Switch This is a standard rocker switch that powers the unit on and off.

  • Page 21: Chapter 2. Hardware Setup

    Keyboard Power On function. Rack Mounting The VM3404H / VM3909H can be mounted in a 19” (1U) system rack. For the most convenient front panel pushbutton configuration and operation at the local site, mount the unit at the front of the rack, as follows: 1.
  • Page 22 VM3404H / VM3909H User Manual 2. Position the unit in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 3. Screw the mounting brackets to the rack.

  • Page 23: Grounding

    To prevent damage to your installation, it is important that all devices are properly grounded. 1. Use a grounding wire to ground the VM3404H / VM3909H by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object.

  • Page 24: Cable Connection

    Note: Do not omit this step. Proper grounding helps to prevent damage to the unit from surges or static electricity. 2. Connect up to 4 (VM3404H) or 9 (VM3909H) HDMI video sources to the HDMI Input ports 3. You can choose either of these two methods to transmit signals over a distance.

  • Page 25: Installation Diagram

    Chapter 2. Hardware Setup Installation Diagram...
  • Page 26 VM3404H / VM3909H User Manual This Page Intentionally Left Blank...

  • Page 27: Front Panel Configuration

    Chapter 3 Front Panel Configuration Overview The VM3404H / VM3909H can be configured and operated locally via the front panel LCD/pushbuttons and IR Remote Control; remotely over a standard TCP/IP connection via graphical user interface (GUI) using a web browser; via a remote terminal session using Telnet;...

  • Page 28: Enter Password

    If the Password screen / LCD Menu fails to load, an error message displays. Reset the unit and try again. If you are accessing the VM3404H / VM3909H for the first time, the Password screen appears as soon as the LCD loading process is done. Enter the default password 1234 to continue to the Main Screen (see Main Screen, page 19).

  • Page 29: Main Screen

    Chapter 3. Front Panel Configuration Main Screen The Main Screen shows the Input ports in the top row, which are tied to the Output ports shown in sequential order (1–9) or (1–4) at the bottom row. INPUT 1 2 3 4 OUTPUT 1 2 3 4 The front panel pushbutton label (1–9) or (1–4) corresponds to the Input...
  • Page 30 VM3404H / VM3909H User Manual (Continued from previous page.) 2. To disconnect an Output port from an Input port, press the corresponding Output port pushbutton. In the example below, Output port 2 has been disconnected from Input port 3. To switch to another Input port, press any Input port pushbutton. The Output port LED(s) tied to the said Input port light(s) up (steady).

  • Page 31: Output Port Selection

    Chapter 3. Front Panel Configuration Output Port Selection Use the Output Port pushbuttons to select the Output port you want to configure. INPUT 1 2 3 4 OUTPUT 1 2 3 4 To select which output display corresponds to each input source device, do the following: 1.
  • Page 32 VM3404H / VM3909H User Manual 4. To switch Output ports 2, 3 and 4 to another Input port (and disconnect it from Input port 2), press another Input port pushbutton to which you want it tied. In the example below, Input port 3 has been pressed and is now connected to Output ports 2, 3 and 4.

  • Page 33: Lcd Menu Organization

    Chapter 3. Front Panel Configuration LCD Menu Organization The VM3404H / VM3909H has a built-in configuration utility via the front panel LCD, which can be controlled by pressing the MENU and front panel Input pushbuttons (1–9) or (1–4). User can cycle through the menu options,...

  • Page 34: Ip Setting

    The values in the LCD Menu are read-only and can be edited via the Browser GUI (Network, page 62). IP Address / Subnet Mask To view the VM3404H / VM3909H’s IP address and Subnet Mask, do the following: 1. From the Menu page, press 1 to see the IP Setting submenu. The IP address and Subnet Mask are then shown.

  • Page 35: Serial Port Setting

    Chapter 3. Front Panel Configuration Serial Port Setting To configure the VM3404H / VM3909H’s baud rate for its serial port connection, select Serial Port Setting from the Menu page. 1: IP Setting 2: Serial Port Setting Next Baud Rate To set the VM3404H / VM3909H’s baud rate, do the following: 1.

  • Page 36: Operation Mode

    The Output Status shows whether the video/audio of an Output port is turned on or off To configure the VM3404H / VM3909H’s operation mode settings from the Main Screen, use the Menu pushbutton to access the Menu page, press Next to navigate to the next page, then press pushbutton 1 to access the Operation Mode page.

  • Page 37: Cec

    3: Remix Uses the EDID of each connected display according to its connection when the VM3404H / VM3909H is first powered on, or immediately after pressing 3 to select the Remix option. 4: Customized Automatically retrieves and saves the EDID settings of a connected monitor/display device to an input source port.

  • Page 38: Osd

    The On-Screen Display or OSD feature enables real-time text updates to appear on the display device’s screen for any configuration changes made to the Output port via the VM3404H / VM3909H’s front panel, IR remote control or Browser GUI. To configure the OSD setting for each output port, do the following: 1.

  • Page 39: Output Status

    Chapter 3. Front Panel Configuration Output Status To configure the Output Status settings for each output port, do the following: 1. From the Operation Mode page, press Next to go to the next page, then press pushbutton 2: Prev 1: OSD 2: Output Status 2.

  • Page 40: Security Mode

    1: Operation Mode Next 2: Security Mode Password 1. To set the VM3404H / VM3909H to require a password for local operation, press pushbutton 1. 1. Password: Disable 2. Change Password 2. To require a password after the LCD display times out or is powered off/ on, press pushbutton 1.

  • Page 41: Change Password

    New Password: * * * * 4. Re-enter the new password in the following screen. The new password is applied by the VM3404H / VM3909H immediately. Re-enter New Password: * * * * If the password you entered does not match the one entered in the previous screen, an error message appears.

  • Page 42: Save To A Profile

    VM3404H / VM3909H User Manual Save to a Profile The switch allows users to store up to 8 (VM3404H) or 18 (VM3909H) (numbered P1–P18) different connection profiles that can be saved and recalled later. The active Input-to-Output port connections on the LCD Main Screen is the configuration saved to a profile.

  • Page 43: Play/Stop The Profile Schedule

    Chapter 3. Front Panel Configuration Play/Stop the Profile Schedule Inputting port pushbutton 2 will Play or Stop the active Profile Schedule. 1: Save to a Profile 7: Back 2: Play/Stop the Profile Schedule...

  • Page 44: Profile Pushbutton

    Save to a Profile page (see Save to a Profile, page 32) Press the Cancel pushbutton to exit Note: If there are no profiles configured on the VM3404H / VM3909H device, an error message “No Profile List defined. Profile List can be edited via the Web GUI”...

  • Page 45: Chapter 4. Browser Operation

    For full details, see the sections that follow. Logging In To access the GUI, type the VM3404H / VM3909H’s IP address into the address bar of any browser. If a Security Alert dialog box appears, accept the certificate –...

  • Page 46: Main Page

    VM3404H / VM3909H User Manual Main Page The Main Page opens to the Profile List. This is where you configure the input to output connections by creating profiles. The page is divided into three parts: the Menu Bar, Profile List, and Profile Scheduling.

  • Page 47: Profile List

    Profile List The Profile List lets you configure the input to output port connections by creating profiles to use. You can store up to 8 (VM3404H) or 18 (VM3909H) differently configured profiles that can be saved and played by two methods: locally via the unit’s front panel pushbuttons and via the web GUI.
  • Page 48 VM3404H / VM3909H User Manual 4. New profiles appear in the Profile List, as shown here: 5. Select the profile and click Apply. 6. The profile appears in the large Play window and the connections start: Note: More information about Profile List options are provided on the next...

  • Page 49: Profile List Options

    Chapter 4. Browser Operation Profile List Options Clicking a Profile or the Play window opens a pop-up menu with options. Profile Option Description Apply Click Apply to put the profile in the Play window. This allows you to start the profile connections. Edit Click Edit to configure the profile's input to output connections.
  • Page 50 VM3404H / VM3909H User Manual Option Description Positioning Click Positioning to open a window that allows you to adjust the image position on each display. For Video Wall profiles, you can also set the Bezel Dimension, which is the frame thickness between each display.

  • Page 51: Profile Scheduling

    Chapter 4. Browser Operation Profile Scheduling Profile Scheduling is located below the Profile List. Scheduling allows you to queue and play connection profiles in sequence for a specific amount of time. Option Description Click to edit profile schedule. Click to play profile schedule. Click to stop profile schedule.
  • Page 52 VM3404H / VM3909H User Manual After selecting Edit, you will be presented with the following options. Option Description Click to add profiles to the schedule in the order to be played, left to right, then set the amount of time each profile plays.

  • Page 53: Connection Profiles

    Chapter 4. Browser Operation Connection Profiles There are two types of profiles: Digital Signage and Video Wall. Digital Signage profiles are for displays where video is viewed on separate monitors.Video Wall profiles are for displays that are tiled together, where multiple monitors form one large screen –...

  • Page 54: Output Icon

    VM3404H / VM3909H User Manual Click Grid View to use an alternate method for configuring connection profiles (see page 45). Output Icon Option Description Output Icon Click an Output icon(s) to highlight it in green and use the Select Source menu to set the video options (see Select Source below).

  • Page 55: Grid View

    Chapter 4. Browser Operation Option Description Radio Button Fit Width of Output(s): fits the video to the width of the display. Fit Height of Output(s): fits the video to the height of the display. Scale to Whole Output(s): fits the video on the entire display. Grid View The Grid View allows you to select the Input to Output connections using a simple grid.

  • Page 56: Video Wall Profile

    VM3404H / VM3909H User Manual Video Wall Profile Each blank icon represents an Output port and the connected display. Use the icons to create Independent and Grouped Outputs. Independent Outputs will display video on a single monitor. Grouped Outputs will display video across multiple monitors as one large screen.

  • Page 57: Number Of Displays / Bezel Dimensions

    Chapter 4. Browser Operation Number of Displays / Bezel Dimensions Option Description Number of Use the Horizontal and Vertical drop-down menu to select the Displays number of displays that make up the video wall. Match this to the physical layout of the displays. Click Apply to set the layout. Auto Fill Click the Auto Fill checkbox and Apply to automatically incorporate all available outputs into the video wall.

  • Page 58: Blank Output

    VM3404H / VM3909H User Manual Blank Output Option Description Blank Icon Click Blank Output icons to highlight icons in green and use the Display Preferences menu to set the video options (see Display Preferences, page 50). Select a single icon to set the Output and Video Input for an independent display (see Independent Output, page 48).

  • Page 59: Grouping

    Chapter 4. Browser Operation Grouping Option Description Grouping Click multiple icons to Group Outputs (highlighted in green) and →|← click to group the displays into one screen*. Use the Display Preferences menu to select the Video Input for the group - each Output icon in the Group will appear with the same Video Input number and icon color (see Group, page 49).

  • Page 60: Display Preferences

    VM3404H / VM3909H User Manual Option Description Video Click the video icon to turn the video off/on. Display Preferences Option Description Display Click Output icons for the Display Preferences menu to appear– to Preferences select the Output and/or Video Input port.

  • Page 61: Video Wall Example

    Chapter 4. Browser Operation Video Wall Example The example below shows a video wall with 4 displays. Each Group and Independent Output has a unique color. This video wall has 1 Group and 2 Independent displays. The Group will show Video Input 01 across both displays as one large screen.

  • Page 62: Output Options

    VM3404H / VM3909H User Manual Output Options The Output Options page is used to configure video options. Video Options Video Options allow you to set Seamless Switch options which determine how a display performs when the input port is changed.
  • Page 63 Chapter 4. Browser Operation Use the top drop-down menu to apply an option to all ports, or lower drop-down menus to apply options per port. Click Save to save the settings. Click Save as to save the settings as a different profile number.

  • Page 64: System Settings

    VM3404H / VM3909H User Manual System Settings Click the Settings link from the Main page for the System Settings to open on the General page: The General page allows you to edit Baud, language, OSD and CEC settings, and Fan information.
  • Page 65 Chapter 4. Browser Operation The Network page allows configuration of the network settings. The EDID page is used to set the EDID modes. The Firmware page is for upgrading the device’s firmware. The HDCP page is lets users view and set HDCP key settings. Click Back to Profile List to return to the Main page.

  • Page 66: General

    General The General page has three sections: Fan Status, OSD/CEC and Other. Fan Status This section displays the VM3404H / VM3909H’s three fans’ statuses. Note: If the fans have stopped working or are switched off, they will appear as follows.
  • Page 67 Chapter 4. Browser Operation Options include: English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Simplified Chinese and Traditional Chinese. Use the Baud Rate drop-down menu to select a serial port setting. Options include: 9600, 19200, 38400 and 115200.

  • Page 68: User Account

    Note: This is an Administrator only function. Add account– Click the Add account button to add another user to the list. The VM3404H / VM3909H supports up to 32 users at one time (see page 58 for more details). Edit – Click the Edit button to change user information. This option allows an Administrator to edit individual accounts.

  • Page 69: Permission Level

    Click Create User to save the data. Click Cancel to discard the changes and exit. If a user is logged into the VM3404H / VM3909H’s GUI, their user settings cannot be edited, and the fields in this screen are grayed out.
  • Page 70 The three available permission levels are as follows: Administrator – this level provides full access and control of the VM3404H / VM3909H, in addition to full User Management privileges. Advanced User – this level provides full access and control with no User Management privileges.

  • Page 71: Port Name

    Chapter 4. Browser Operation Port Name The Port Name page lets you name the input and output ports for easy identification. To name an Input/Output port, enter a descriptive name of up to 16 multi-language characters (excluding :;=[]+=/?\|) in the corresponding field and click Save.

  • Page 72: Network

    Telnet settings for connecting to the VM3404H / VM3909H. Enable DHCP to allow the DHCP server to assign an IP address to the VM3404H / VM3909H. Select Disable to enter your own static IP address settings for the device. Click Cancel to use the following default values: IP Address –...

  • Page 73: Edid

    The EDID Settings page lets users view and select an EDID Mode so that the VM3404H / VM3909H can use the best resolution for its display(s). Note: The EDID Mode can also be selected via the Front Panel pushbuttons –...

  • Page 74: Edid Mode

    In the left panel of the page, users can select a pre-configured EDID Mode using the EDID Mode radio buttons. Select the EDID Mode to use and click Apply. The VM3404H / VM3909H uses the settings configured for that EDID mode.

  • Page 75: Customized Mode

    Retrieve EDID: Click and a pop-up window appears to retrieve the EDID settings of a stored EDID configuration: Customized EDID 01- 08, or ATEN Default. Select the port to retrieve: The right panel displays a summary of the acquired EDID settings that you can edit.

  • Page 76: Edid & Cea Description

    VM3404H / VM3909H User Manual EDID & CEA Description The right panel of the screen lets users view the configuration of the EDID and CEA Modes selected: From the left column, click the option that you want to view and/or edit.

  • Page 77: Customized Edid Settings

    Chapter 4. Browser Operation Customized EDID Settings The EDID structure is comprised of 128 bytes in total – each heading shown in the left column corresponds to a specific number of bytes. The pages for the pre-configured EDID Modes (Port 1, Default and Remix) cannot be edited.
  • Page 78 VM3404H / VM3909H User Manual Standard Timings This page shows eight resolutions/timings that display devices can support in addition to those listed in the Established Timings page. Select the H Active Pixel from the drop-down menu. Select the Aspect Ratio from the drop-down menu.
  • Page 79 Chapter 4. Browser Operation Monitor Description This screen lets you specify the viewing specifications, namely horizontal and vertical scan ranges and pixel clock rate, of your monitor/display device. Enter the values that correspond to your device and click Save to apply the changes.

  • Page 80: Firmware

    This is an Administrator only function. To upgrade the VM3404H / VM3909H’s firmware, do the following: 1. Use the Browse button to locate the firmware upgrade file. Make sure you have the correct file saved on your PC.

  • Page 81: Ir Channel

    Chapter 4. Browser Operation IR Channel The IR Channel page lets users view and set IR settings between input and output ports when using HDBaseT ports. This is an Administrator and Advanced User only function. Input Here users can see any locally connected IR adapters. Connection Here users can find a visual display of connection paths between inputs and outputs.

  • Page 82: Hdcp

    VM3404H / VM3909H User Manual HDCP The HDCP page lets users view and set HDCP key settings between input and output ports for digital copy protection and to ensure Seamless Switching between different devices. This is an Administrator and Advanced User only function.

  • Page 83: Telnet Operation

    The VM3404H / VM3909H can be operated and configured via a remote terminal session using Telnet. To log into the VM3404H / VM3909H by means of a Telnet session, do the following: 1. On your computer, open a terminal (command line) session.

  • Page 84: Gt - Set Gateway Address

    VM3404H / VM3909H User Manual VR – Software version information Ctrl-Q – Quit 2. GT – Set gateway address Old gateway address: 192.168.0.1 New gateway address: 3. IM – Set IP subnet mask Old IP subnet mask: 255.255.255.0 New IP subnet mask: 4.

  • Page 85: Ro - Read What Output Is Connected To Nn Input

    Chapter 4. Browser Operation 8. RO – Read what output is connected to nn input RO 01 Output port 02 is connected to input port 01 9. SB – Set serial port baud rate SB 96 Serial port baud rate is set to 9600 10.
  • Page 86 VM3404H / VM3909H User Manual This Page Intentionally Left Blank...

  • Page 87: Rs-232 Commands

    The VM3404H / VM3909H’s built-in bi-directional RS-232 serial interface allows system control through a high-end controller or PC. The RS-232 commands for the VM3404H and VM3909H are the same, with the only difference being that the VM3909H has 5 additional ports.

  • Page 88: Verification

    VM3404H / VM3909H User Manual Verification After entering a command, a verification message appears at the end of the command line as follows: Command OK - indicates that the command is correct and successfully performed by the switch Command incorrect - indicates that the command has the wrong format...

  • Page 89: Switch Port Command

    Chapter 5. RS-232 Commands Switch Port Command The Switch Port command allows you to switch ports on the VM3404H / VM3909H. The formula for the Switch command is as follows: Command + Input + Number + Output + Number + Control + [Enter] 1.
  • Page 90 VM3404H / VM3909H User Manual Note: 1. By default, input port 01 is tied to output port 01; input port 02 is tied to output port 02; and so on until port 09 (i.e., o01 i01, o02 i02). 2. Each command string can be separated with a space.

  • Page 91: Edid Mode Command

    [Enter] The VM3404H / VM3909H implements the EDID of each connected display according to its connection when the VM3404H / VM3909H is first powered on, or immediately after selecting the Remix option. edid default [Enter] ATEN’s default EDID is passed to the video...
  • Page 92 VM3404H / VM3909H User Manual Command Control Enter Description edit custom [Enter] Implements the customized mode.

  • Page 93: Cec Command

    Chapter 5. RS-232 Commands CEC Command Consumer Electronics Control (CEC) allows interconnected HDMI devices to communicate and respond to the same remote control. The formula for the CEC command is as follows: Command + Output + Number + Control + [Enter] 1.

  • Page 94: Scaling Command

    VM3404H / VM3909H User Manual Scaling Command The Scaling command allows you to set a resolution for scaling the display connected to an output port. The formula for the Scaling command is as follows: Command + Output + Number + Address + Number + Horizontal resolution + Number + Vertical Resolution + Number + [Enter] 1.
  • Page 95 Chapter 5. RS-232 Commands Control Description 1024 Scale to 1024x768@60Hz Horizontal of scaling resolution hhhh Horizontal resolution Vertical of scaling resolution vvvv Vertical resolution freq Frequency of scaling resolution Scaling resolution frequency Note: 1. Each command string can be separated with a space. 2.
  • Page 96 VM3404H / VM3909H User Manual Port Command Output Control Enter Description Number scaling 1280 [Enter] Scale output port yy to 1280x1024@60Hz yy: 01 ~ 09 or * scaling 1024 [Enter] Scale output port yy to 1024x768@60Hz yy: 01 ~ 09 or *...

  • Page 97: Echo Command

    Chapter 5. RS-232 Commands Echo Command The Echo function updates the RS232 controller when operations are made via the front panel pushbuttons, web browser, or telnet. The changes echo back to the RS232 controller to keep the settings in sync with the device. The formula for the Echo command is as follows: Command + Control + [Enter] 1.

  • Page 98: Read Command

    [Enter] View information about the device Reset Command The Reset command allows you to reset the VM3404H / VM3909H to the default factory settings. The formula for the Reset command is as follows: Command + [Enter] The following tables show the possible values for the Reset command:...

  • Page 99: Baud Rate Command

    Baud Rate Command The Baud Rate command allows you to set the RS-232 data rate for the VM3404H / VM3909H to use. Options are 9600, 19200 (default) 38400 and 115200. The formula for the Baud Rate command is as follows: Command + Control + [Enter] 1.

  • Page 100: Save/Load Profile Command

    VM3404H / VM3909H User Manual Save/Load Profile Command The Save/Load Profile command allows you to save and load connection profiles. Saving profiles will save the connections currently in use. The formula for the Save/Load Profile command is as follows: Command + Profile + Number + Control + [Enter] 1.

  • Page 101: Osd Command

    Chapter 5. RS-232 Commands OSD Command To enable or disable the On-Screen Display (OSD) using the following command: Command + Output Command + Port Number + Control + [Enter] 1. For example, to enable the OSD, type: osd on [enter] The following tables show the possible values for the OSD command: Command Description...

  • Page 102: Rs232 Pin Assignment

    VM3404H / VM3909H User Manual RS232 Pin Assignment Description Description Not connected Not connected Not connected Not connected Not connected Not connected...

  • Page 103: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. This product is for indoor use only. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 104 VM3404H / VM3909H User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

  • Page 105: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 106: Technical Support

    VM3404H / VM3909H User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iii: North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates...

  • Page 107: Specifications

    Appendix Specifications Function VM3404H VM3909H Video Input Interface 4 x HDMI Type A 9 x HDMI Type A Female (Black) Female (Black) Impedance 100 Ώ Max. Distance 1.8 m Video Interface 4 x HDMI Type A 9 x HDMI Type A...
  • Page 108 VM3404H / VM3909H User Manual Function VM3404H VM3909H Physical Housing Metal Properties Weight 5.6 kg 7.33 kg Dimensions (L x W x 43.24 x 38.23 x 4.40 cm 43.24 x 38.23 x 8.80 cm Carton Lot 1 pc Note: A Cat 6a RJ-45 cable is required in order to extend a signal to 70m.

  • Page 109: Compatible Receivers

    Appendix Compatible Receivers Seam- Max. Video less Receiver Distance Wall Switch VE801R 70m* VE802R 70m* VE805R (with 70m* Scaler) VE812R VE814R VE601R 70m* * Cat 6a Ethernet cable is required to extend the distance up to 70 meters. Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK,...
  • Page 110 VM3404H / VM3909H User Manual...
  • Page 111 VM3404H Front View ........
  • Page 112 VM3404H / VM3909H User Manual Menu Pushbutton ......... . . 23 IP Setting.
  • Page 113 VM3404H / VM3909H User Manual Video Options ......... . . 52 System Settings .
  • Page 114 VM3404H / VM3909H User Manual Read Command ......... 88 Reset Command .

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