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ATEN VM3909H User Manual

ATEN VM3909H User Manual

4 x 4 / 9 x 9 hdmi hdbaset-lite matrix switch
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Summary of Contents for ATEN VM3909H

  • Page 1 4 x 4 / 9 x 9 HDMI HDBaseT-Lite Matrix Switch VM3404H / VM3909H User Manual www.aten.com...

  • Page 2: Emc Information

    VM3404H / VM3909H User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: User Information

    VM3404H / VM3909H User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America...

  • Page 4: Package Contents

    © Copyright 2020 ATEN® International Co., Ltd. Manual Date: 2020-05-18 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    VM3909H Rear View ........
  • Page 6 VM3404H / VM3909H User Manual IP Setting..........24 IP Address / Subnet Mask .
  • Page 7 VM3404H / VM3909H User Manual System Settings ..........59 General .
  • Page 8 VM3404H / VM3909H User Manual Appendix Safety Instructions ......... 101 General .

  • Page 9: About This Manual

    VM3909H installation. Chapter 3 Front Panel Configuration, explains the fundamental concepts involved in operating the VM3404H / VM3909H at the local site via the front panel LCD display using pushbuttons. Chapter 4 Browser Operation, provides a complete description of the VM3404H / VM3909H's Browser Graphical User Interface (GUI), and how to use it to remotely configure and operate the VM3404H / VM3909H.

  • Page 10: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...

  • Page 11: Introduction

    Introduction Overview The ATEN VanCryst VM3404H / VM3909H 4 x 4 / 9 x 9 HDMI HDBaseT- Lite Matrix Switchis a versatile solution that provides an easy way to route high definition video and audio from any of 4/9 HDMI sources to any of 4/9 HDMI/HDBaseT displays at the same time.
  • Page 12 VM3404H / VM3909H User Manual The VM3404H / VM3909H also supports mobile control of frequently used features such as switching of profile and AV inputs using ATEN Video Matrix Control app. The VM3404H / VM3909H is an ideal solution for applications that require...

  • Page 13: Features

    Chapter 1. Introduction Features Supports 4 (VM3404H) or 9 (VM3909H) HDMI inputs and mirrored 4 / 9 HDMI and HDBaseT outputs Long Distance Transmission – supports up to 60 m (using Cat 5e/6 cables) or 70m (Cat 6a) HDMI (4K, 3D, Deep Color); HDCP 1.4 compatible...
  • Page 14 VM3404H / VM3909H User Manual Browser Graphical User Interface (GUI) Telnet Built-in bi-directional RS-232 serial port for high-end system control Superior video quality – HDTV resolution of 480p, 720p, 1080i, 1080p (1920 x 1080) and 4K Supports Dolby True HD and DTS HD Master audio...

  • Page 15: Requirements

    Chapter 1. Introduction Requirements The following devices are required for a complete VM3404H / VM3909H installation: Source Devices Computer or A/V source device with HDMI Type A output connector(s) Note: A DVI/HDMI adapter is required when connecting a DVI source device.

  • Page 16: Source Device Operating Systems

    VM3404H / VM3909H User Manual Source Device Operating Systems Supported operating systems are shown in the table below: Version Windows 2000 and higher Linux RedHat 6.0 and higher SuSE 8.2 and higher Mandriva (Mandrake) 9.0 and higher UNIX 4.3 and higher FreeBSD 3.51 and higher...

  • Page 17: Components

    Chapter 1. Introduction Components VM3404H Front View Component Description LCD Display The LCD Display gives a quick view of all port connections, and shows the various options for configuring and operating the VM3404H. For full details, see Main Screen, page 19. Input Pushbuttons These pushbuttons refer to the HDMI Input ports found on the VM3404H rear panel.

  • Page 18: Vm3404H Rear View

    VM3404H / VM3909H User Manual VM3404H Rear View 10 8 Component Description Power Socket This is a standard 3-pin AC power socket. The power cord from an AC source plugs in here. Power Switch This is a standard rocker switch that powers the unit on and off.

  • Page 19: Vm3909H Front View

    LEDs that light to indicate they have been selected. Output Pushbuttons These pushbuttons refer to the HDMI Output ports found on the VM3909H rear panel. Press to select the Output port. These pushbuttons may also correspond to connection profiles (P10–P18). Note: The OUTPUT (1–9) front panel pushbuttons have built-in LEDs that light to indicate they have been selected.

  • Page 20: Vm3909H Rear View

    Ethernet Port In order to access the VM3909H’s Browser Graphical User Interface (GUI), the VM3909H must be connected to your network. The cable that connects the VM3909H to your LAN plugs in here. See Cable Connection, page 14, for further details...

  • Page 21: Hardware Setup

    Keyboard Power On function. Rack Mounting The VM3404H can be mounted in a 19” (1U) system rack and VM3909H can be mounted in a 19” (2U) system rack.For the most convenient front panel pushbutton configuration and operation at the local site, mount the unit at the front of the rack, as follows: 1.
  • Page 22 VM3404H / VM3909H User Manual 2. Position the unit in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 3. Screw the mounting brackets to the rack.

  • Page 23: Grounding

    To prevent damage to your installation, it is important that all devices are properly grounded. 1. Use a grounding wire to ground the VM3404H / VM3909H by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object.

  • Page 24: Cable Connection

    Note: Do not omit this step. Proper grounding helps to prevent damage to the unit from surges or static electricity. 2. Connect up to 4 (VM3404H) or 9 (VM3909H) HDMI video sources to the HDMI Input ports 3. You can choose one of the following methods to transmit signals over a distance.

  • Page 25: Installation Diagram

    Chapter 2. Hardware Setup Installation Diagram...
  • Page 26 VM3404H / VM3909H User Manual This Page Intentionally Left Blank...

  • Page 27: Front Panel Configuration

    Chapter 3 Front Panel Configuration Overview The VM3404H / VM3909H can be configured and operated locally via the front panel LCD/pushbuttons and IR Remote Control; remotely over a standard TCP/IP connection via graphical user interface (GUI) using a web browser; via a remote terminal session using Telnet;...

  • Page 28: Enter Password

    If the Password screen / LCD Menu fails to load, an error message displays. Reset the unit and try again. If you are accessing the VM3404H / VM3909H for the first time, the Password screen appears as soon as the LCD loading process is done. Enter the default password 1234 to continue to the Main Screen (see Main Screen, page 19).

  • Page 29: Main Screen

    Chapter 3. Front Panel Configuration Main Screen The Main Screen shows the Input ports in the top row, which are tied to the Output ports shown in sequential order (1–9) or (1–4) at the bottom row. INPUT 1 2 3 4 OUTPUT 1 2 3 4 The front panel pushbutton label (1–9) or (1–4) corresponds to the Input...
  • Page 30 VM3404H / VM3909H User Manual 2. To disconnect an Output port from an Input port, press the corresponding Output port pushbutton. In the example below, Output port 2 has been disconnected from Input port 3. To switch to another Input port, press any Input port pushbutton. The Output port LED(s) tied to the said Input port flash.

  • Page 31: Output Port Selection

    Chapter 3. Front Panel Configuration Output Port Selection Use the Output Port pushbuttons to select the Output port you want to configure. To select which output display corresponds to each input source device, do the following: 1. Press any Output port pushbutton (1–9) or (1–4). In the example below, Output port 1 pushbutton has been pressed.
  • Page 32 VM3404H / VM3909H User Manual 4. To switch Output ports 2, 3 and 4 to another Input port (and disconnect it from Input port 2), press another Input port pushbutton to which you want it tied. In the example below, Input port 3 has been pressed and is now connected to Output ports 2, 3 and 4.

  • Page 33: Lcd Menu Organization

    Chapter 3. Front Panel Configuration LCD Menu Organization The VM3404H / VM3909H has a built-in configuration utility via the front panel LCD, which can be controlled by pressing the MENU and front panel Input pushbuttons (1–9) or (1–4). User can cycle through the menu options,...

  • Page 34: Ip Setting

    The values in the LCD Menu are read-only and can be edited via the Browser GUI (Network, page 66). IP Address / Subnet Mask To view the VM3404H / VM3909H’s IP address and Subnet Mask, do the following: 1. From the Menu page, press 1 to see the IP Setting submenu. The IP address and Subnet Mask are then shown.
  • Page 35 Chapter 3. Front Panel Configuration 1. From the Menu page, press 1 to see the IP Setting submenu, then press Next to get to the next page. The gateway address displays. Gateway: 192.168.0.1 Prev Note: The default Gateway is 192.168.0.1. 2.

  • Page 36: Serial Port Setting

    VM3404H / VM3909H User Manual Serial Port Setting To configure the VM3404H / VM3909H’s baud rate for its serial port connection, select Serial Port Setting from the Menu page. 1: IP Setting 2: Serial Port Setting Next Baud Rate To set the VM3404H / VM3909H’s baud rate, do the following: 1.

  • Page 37: Operation Mode

    The Output Status shows whether the video/audio of an Output port is turned on or off To configure the VM3404H / VM3909H’s operation mode settings from the Main Screen, use the Menu pushbutton to access the Menu page, press Next to navigate to the next page, then press pushbutton 1 to access the Operation Mode page.

  • Page 38: Cec

    3: Remix Uses the EDID of each connected display according to its connection when the VM3404H / VM3909H is first powered on, or immediately after pressing 3 to select the Remix option. 4: Customized Automatically retrieves and saves the EDID settings of a connected monitor/display device to an input source port.

  • Page 39: Osd

    The On-Screen Display or OSD feature enables real-time text updates to appear on the display device’s screen for any configuration changes made to the Output port via the VM3404H / VM3909H’s front panel, IR remote control or Browser GUI. To configure the OSD setting for each output port, do the following: 1.

  • Page 40: Output Status

    VM3404H / VM3909H User Manual Output Status To configure the Output Status settings for each output port, do the following: 1. From the Operation Mode page, press 8 to go to the next page, then press pushbutton 2: 2. From the Output Status page, press 1 to select Video.
  • Page 41 Chapter 3. Front Panel Configuration 2. From the Output Status page, press 2 to select Output Resolution. 3. Press pushbuttons (1–8) or (1–4) to select an output port whose resolution will be changed 4. Available options include: Native Resolution, 1024x768@60Hz, 1280x720@60Hz, 1280x1024@60Hz, 1400x1050@60Hz, 1600x1200@60Hz, 1920x1080@60Hz, 1920x1200@60Hz, 1280x720@50Hz, 1920x1080@50Hz, 1280x800@60Hz, 720x576@50Hz...

  • Page 42: Security Mode

    VM3404H / VM3909H User Manual Security Mode The Security Mode page allows users to manage the VM3404H / VM3909H’s security-related settings. Three security modes are available: None, Password Enable and Lock Screen. The VM3404H / VM3909H’s password can also be changed here.

  • Page 43: Change Password

    3. In the New Password field, the cursor flashes at the first digit. Enter the new password using the front panel number pushbuttons VM3404H: (1111–8888) or VM3909H: (1111–4444). 4. Re-enter the new password in the following screen. The new password is applied by the VM3404H / VM3909H immediately.
  • Page 44 VM3404H / VM3909H User Manual If the password you entered does not match the one entered in the previous screen, an error message appears. Enter the new password correctly. 5. Press Menu to return to the Menu page. 6. Press Cancel to return to the previous step without saving.

  • Page 45: Save To A Profile

    Chapter 3. Front Panel Configuration Save to a Profile The switch allows users to store up to 8 (VM3404H) or 18 (VM3909H ) (numbered P1–P18) different connection profiles that can be saved and recalled later. The active Input-to-Output port connections on the LCD Main Screen is the configuration saved to a profile.

  • Page 46: Play/Stop The Profile Schedule

    VM3404H / VM3909H User Manual Play/Stop the Profile Schedule Inputting port pushbutton 2 will Play or Stop the active Profile Schedule. Turn Video Wall Off If a video wall is currently playing, a submenu will appear. Selecting Turn video wall off will return port assignments to their default...

  • Page 47: Profile Pushbutton

    Save to a Profile page (see Save to a Profile, page 35) Press the Cancel pushbutton to exit Note: If there are no profiles configured on the VM3404H / VM3909H device, an error message “No Profile List defined. Profile List can be edited via the Web GUI”...
  • Page 48 VM3404H / VM3909H User Manual This Page Intentionally Left Blank...

  • Page 49: Browser Operation

    For full details see the sections that follow. Logging In To access the GUI, type the VM3404H / VM3909H’s IP address into the address bar of any browser. If a Security Alert dialog box appears, accept the certificate –...

  • Page 50: Main Page

    VM3404H / VM3909H User Manual Main Page The Main Page opens to the Profile List. This is where you configure the input to output connections by creating profiles. The page is divided into three parts: the Menu Bar, Profile List, and Profile Scheduling.

  • Page 51: Profile List

    Chapter 4. Browser Operation Profile List The Profile List lets you configure the input to output port connections by creating profiles to use. You can store up to 8/18 differently configured profiles that can be saved and played later by two methods: locally via the unit’s front panel pushbuttons and via the web GUI.
  • Page 52 VM3404H / VM3909H User Manual Digital Signage: Select this option for video that is displayed independently on separate monitors (page 48). Video Wall: Select this option for monitors that are displayed together - tiled or as a large screen (page 51).

  • Page 53: Importing / Exporting A Profile

    To export the VM3404H / VM3909H’s connection profiles, do the following: 1. Click Export Profiles. A configuration file will then begin downloading. To import connection profiles to the VM3404H / VM3909H, do the following: 1. Click Import Profiles. 2. Browse to the configuration file, select it and click Open.

  • Page 54: Profile

    VM3404H / VM3909H User Manual Profile Option Description Apply Click Apply to put the profile in the Play window. This allows you to start the profile connections. Edit Click Edit to configure the profile's input to output connections. Play Window...
  • Page 55 Chapter 4. Browser Operation Option Description Edit Click Edit to configure the profile's input to output connections. Show OSD Check Show OSD to display the OSD on all connected displays. The OSD will be displayed until the user closes it manually. Blank All Check Blank All to turn off the video to all displays.

  • Page 56: Profile Scheduling

    VM3404H / VM3909H User Manual Profile Scheduling Profile Scheduling is located below the Profile List. Scheduling allows you to queue and play connection profiles in sequence for a specific amount of time. Option Description Click to edit profile schedule. Click to play profile schedule.
  • Page 57 Chapter 4. Browser Operation After selecting Edit, you will be presented with the following options. Option Description Click to add profiles to the schedule in the order to be played, left to right, then set the amount of time each profile plays. Click a profile for a pop-up menu to appear: Select Startup to use the profile as the starting point for the schedule.

  • Page 58: Connection Profiles

    VM3404H / VM3909H User Manual Connection Profiles There are two types of profiles: Digital Signage and Video Wall. Digital Signage profiles are for displays where video is viewed on separate monitors.Video Wall profiles are for displays that are tiled together, where multiple monitors form one large screen –...

  • Page 59: Output Icon

    Chapter 4. Browser Operation Output Icon Option Description Output Icon Click an Output icon(s) to highlight it in green and use the Select Source menu to set the video options (see Select Source below). The large number is the Video Input port selected for the display. The small number (upper-left corner) is the Output port of the display.

  • Page 60: Grid View

    VM3404H / VM3909H User Manual Grid View The Traditional View allows you to select the Input to Output connections using a simple grid. From an Output Port column, click a box to select it’s Input Port. The box will turn yellow.

  • Page 61: Video Wall Profile

    Chapter 4. Browser Operation Video Wall Profile Note: 1. This feature is only available when the VM3404H / VM3909H is used in conjunction with the VE805R/VE816R. 2. The VE816R is only supported on VM3404H / VM3909H using firmware version 2.2.213 or later.

  • Page 62: Number Of Displays / Output Order / Bezel Dimensions

    Match this to the physical layout of the displays. Click Apply to set the layout. Note: To achieve a maximum number of displays requires the use of sixteen VM3404H / VM3909H switches. Output Order Automatically assign output ports by selecting one of the following options: Left to right (top to bottom), right to left (top to bottom), top to bottom (left to right) or top to bottom (right to left).

  • Page 63: Null Input

    Chapter 4. Browser Operation Null Input Option Description Null Icon Click Null Input icons to highlight icons in green and use the Display Preferences menu to set the video options (see Display Preferences, page 55). Select a single icon to set the Output and Video Input for an independent display (see Independent Output, page 53).

  • Page 64: Group

    VM3404H / VM3909H User Manual Grouping Option Description Grouping Click multiple icons to Group Outputs (highlighted in green) and →|← click to group the displays into one screen. Use the Display Preferences menu to select the Video Input for the group - each Output icon in the Group will appear with the same Video Input number and icon color (see page 54).

  • Page 65: Display Preferences

    Chapter 4. Browser Operation Display Preferences Option Description Display Click Output icons for the Display Preferences menu to appear– to Preferences select the Output and/or Video Input port. Output Use the drop-down menu to select the Output port (Independent and single Blank icons only). If you select multiple displays the output ports selected will appear here.

  • Page 66: Video Wall Example 1

    VM3404H / VM3909H User Manual Video Wall Example 1 The example below shows a video wall with 4 displays. Each Group and Independent Output has a unique color. This video wall has 1 Group and 2 Independent displays. The Group will show Video Input 01 across both displays as one large screen.
  • Page 67 Chapter 4. Browser Operation The Brown Independent displays will show the video from it’s own Video Input – 04. Add Display Layouts to create separate video walls (see Video Wall Options, page 51).

  • Page 68: Output Option

    VM3404H / VM3909H User Manual Output Option The Output Option page is used to configure the Video Controls. Video Control’s The Video Control page allows you to set Seamless Switch options which determine how a display performs when the Input port is changed.

  • Page 69: System Settings

    Chapter 4. Browser Operation System Settings Click the Settings link from the Main page for the System Settings to open on the General page: The General page allows you to view and set Serial, Fan, Language and Baud Rate Settings. Here you can also view Temperature, Fan and Slot Information.

  • Page 70: General

    VM3404H / VM3909H User Manual General The General page has three sections: Fan Status, Device Info, and Other. Fan Status This section displays the internal temperature and status of the cooling fans. Fans rotate to indicate they are working.* Note: Use the drop down menu to select fan speed: Auto, High, Medium and Low.If the fans have stopped working or are switched...
  • Page 71 Chapter 4. Browser Operation Japanese, Portuguese, Russian, Spanish, Simplified Chinese, and traditional Chinese. Use the Baud Rate drop-down menu to select a serial port setting options include 9600, 19200, 38400 and 1152000...

  • Page 72: User Account

    Note: This is an Administrator only function. Add account – Click the Add account button to add another user to the list. The VM3404H / VM3909H supports up to 32 users at one time (see page 63 for more details).

  • Page 73: Add Account

    Click Create User to save the data. Click Cancel to discard the changes and exit. If a user is logged into the VM3404H / VM3909H’s GUI, their user settings cannot be edited, and the fields in this screen are grayed out.

  • Page 74: Permission Level

    The three available permission levels are as follows: Administrator – this level provides full access and control of the VM3404H / VM3909H, in addition to full User Management privileges. Advanced User – this level provides full access and control with no User Management privileges.

  • Page 75: Port Name

    Chapter 4. Browser Operation Port Name The Port Name page lets users name the Input and Output ports for easy identification. To name an Input/Output port, enter a descriptive name of up to 16 characters (including 0-9, a-z, A-Z, _, -) in the corresponding field. To change an Input/Output port’s name, enter another value and click Save.

  • Page 76: Network

    VM3404H / VM3909H User Manual Network The Network page lets you configure the VM3404H / VM3909H’s IP settings for connecting to it via the web GUI, and enable/disable Telnet. Enable DHCP to allow the DHCP server to assign an IP address to the VM3404H / VM3909H.

  • Page 77: Edid Settings

    The EDID Setting page lets users view and select an EDID Mode so that the VM3404H / VM3909H can use the best resolution for its display(s). Note: The EDID Mode can also be selected via the Front Panel pushbuttons –...

  • Page 78: Edid Mode

    In the left panel of the page, users can select a pre-configured EDID Mode using the EDID Mode radio buttons. Select the EDID Mode to use and click Apply. The VM3404H / VM3909H uses the settings configured for that EDID mode.

  • Page 79: Edid & Cea Description

    Chapter 4. Browser Operation EDID & CEA Description The right panel of the screen lets users view the configuration of the EDID and CEA Modes selected: From the left column, click the option that you want to view and/or edit. There are two categories: EDID (Extended Display Identification Data) and CEA (Consumer Electronics Association).

  • Page 80: Customized Mode

    Retrieve EDID: Click and a pop-up window appears to retrieve the EDID settings of a stored EDID configuration: Customized EDID 01- 16, Display Port or ATEN Default. Select the port to retrieve: The right panel displays a summary of the acquired EDID settings that you can edit.

  • Page 81: Customized Edid Parameters

    Chapter 4. Browser Operation Customized EDID Parameters The EDID structure is comprised of 128 bytes in total – each heading shown in the left column corresponds to a specific number of bytes. The pages for the pre-configured EDID Modes (Port 1, Default and Remix) cannot be edited.
  • Page 82 VM3404H / VM3909H User Manual Standard Timings This page shows eight resolutions/timings that display devices can support in addition to those listed in the Established Timings page. Select the H Active Pixel from the drop-down menu. Select the Aspect Ratio from the drop-down menu.
  • Page 83 Chapter 4. Browser Operation Monitor Description This screen lets you specify the viewing specifications, namely horizontal and vertical scan ranges and pixel clock rate, of your monitor/display device. Enter the values that correspond to your device and click Save to apply the changes.

  • Page 84: Cea Settings

    VM3404H / VM3909H User Manual CEA Settings CEA is an extension data of the EDID structure, which further extends the standard definitions of EDID to support advanced features of monitors/display devices. Display Support This screen describes the display’s basic digital components.

  • Page 85: Video Data

    Chapter 4. Browser Operation Video Data This screen lists additional video resolution/timing displays that may be supported by other devices, other than PC monitors (for example, 1080i). Select the native resolution of the attached display device. Select the resolutions that work with the attached monitor/display device.

  • Page 86: Detail Timing / Display Description

    VM3404H / VM3909H User Manual Detail Timing / Display Description This screen gives more video resolution options, and provides resolution/ timing details (in addition to those specified in the EDID structure). In the Resolution drop down menu, choose a resolution with values that fit the...

  • Page 87: Maintenance

    This will ensure the GUI refreshes and functions properly. To back up the VM3404H / VM3909H’s system settings, do the following: 1. Click Backup. A configuration file will then begin downloading.

  • Page 88: Ir Channel

    VM3404H / VM3909H User Manual IR Channel This page allows users to view the IR channel path, and have the ability to configure the IR Channel signal path. Either one to all, or to individual ports. Connection: Sets the connection path for the IR signal.

  • Page 89: Hdcp

    Chapter 4. Browser Operation HDCP The HDCP page lets users view and set HDCP key settings for digital copy protection and to ensure Seamless Switching between different devices. This is an Administrator and Advanced User only function. Input Here users can select whether port content is HDCP 1.4 or non-HDCP enabled, either individually or by applying one setting to all ports.

  • Page 90: Osd/Cec

    VM3404H / VM3909H User Manual OSD/CEC The OSD/CEC page lets users view and set OSD and CEC settings for all ports. OSD: Sets the default OSD option for the port. When OSD is on, real- time text updates appear on the display for 10 seconds when configuration and port changes are made to its output.

  • Page 91: Mobile Control

    VM3404H / VM3909H is connected. This mobile application is especially useful for profile and AV source switching when you do not have access to the VM3404H / VM3909H’s front panel or the web interface.

  • Page 92: The Video Matrix Control App

    12.0 or later Android 8.0 or later The VM3404H / VM3909H needs to be connected to a local area network via the Ethernet port. Installation and Connections To install the Video Matrix Control App on a mobile device, do the following: 1.

  • Page 93: The Control Interface

    Video Matrix Control App is only effective while the profile is being played and will not be saved to the VM3404H / VM3909H unit. Previews of input assignment, as indicated by input numbers in the control interface on the left, are not supported for VM0404HB, VM0808HA, and VM0808HB.
  • Page 94 Description In the Audio tab, you can specify the audio input for the digital and analog outputs of the VM3404H / VM3909H. Note: The fields available in this tab may vary for the connected device. In the Settings tab, you can look up...

  • Page 95: Cli Commands

    5. At the login prompt, type the login username and password for the VM3404H / VM3909H. 6. When a session is established with the VM3404H / VM3909H, you can control and configure the VM3404H / VM3909H via RS-232 commands. For more information on commands, see Commands, page 87 Note: If a user logs in using a username that is already in session, the newest login takes effect and the previous session will be replaced.

  • Page 96: Connecting To The Matrix Switch Via Rs-232

    Connecting to the Matrix Switch via RS-232 You can control and operate the VM3404H / VM3909H using a high-end controller or PC. To connect to the VM3404H / VM3909H via RS-232, do the following: 1. Connect the RS-232 serial port on the VM3404H / VM3909H to the RS-232 serial port on your computer using a 9-wire straight cable, with only pin 2 to pin 2, pin 3 to pin 3, and pin 5 to pin 5 connected.

  • Page 97: Verification

    Command incorrect - indicates that the command has the wrong format and/or values. Commands After connecting to the VM3404H / VM3909H via Telnet or RS-232, you can operate the system using the following commands. Switch Port Command The Switch Port command allows you to switch ports on the VM3404H / VM3909H.
  • Page 98 VM3404H / VM3909H User Manual Output Command Description Output command Port number Description 01-09 port All output ports Control Description Turn on the display Turn off the display Next Port Previous Port Note: 1. By default, input port 01 is tied to output port 01; input port 02 is tied to output port 02;...

  • Page 99: Edid Mode Command

    Implement the EDID of each connected display according to its connection when the VM3404H / VM3909H is first powered on, or immediately after selecting the Remix option. default Implements ATEN’s default EDID. (default)

  • Page 100: Cec Command

    VM3404H / VM3909H User Manual CEC Command Consumer Electronics Control (CEC) allows interconnected HDMI devices to communicate and respond to the same remote control. The formula for the CEC command is as follows: Command + Output + Number + Control + [Enter] 1.

  • Page 101: Scaling Command

    Chapter 6. CLI Commands Scaling Command The Scaling command allows you to set a resolution for scaling the display connected to an output port. The formula for the Scaling command is as follows: Command + Output + Number + Address + Number + Horizontal resolution + Number + Vertical Resolution + Number + [Enter] 1.
  • Page 102 VM3404H / VM3909H User Manual Control Description Horizontal of scaling resolution hhhh Horizontal resolution Vertical of scaling resolution vvvv Vertical resolution freq Frequency of scaling resolution Scaling resolution frequency Note: 1. Each command string can be separated with a space.
  • Page 103 Chapter 6. CLI Commands Port Command Output Control Enter Description Number scaling 1280 [Enter] Scale output port yy to 1280x1024@60Hz yy: 01 ~ 09 or * scaling 1024 [Enter] Scale output port yy to 1024x768@60Hz yy: 01 ~ 09 or * scaling hor 1920 [Enter]...

  • Page 104: Echo Command

    VM3404H / VM3909H User Manual Echo Command The Echo function updates the RS232 controller when operations are made via the front panel pushbuttons, web browser, or telnet. The changes echo back to the RS232 controller to keep the settings in sync with the device.

  • Page 105: Read Command

    Chapter 6. CLI Commands Read Command The Read command allows you to view the current configuration, firmware and other information about the device. The formula for the Read command is as follows: Command + [Enter] 1. To view information about the device, type: read [Enter] The following table shows the possible values for the Read command: Command...

  • Page 106: Reset Command

    VM3404H / VM3909H User Manual Reset Command The Reset command allows you to reset the VM3404H / VM3909H to the default factory settings. The formula for the Reset command is as follows: Command + [Enter] The following tables show the possible values for the Reset command:...

  • Page 107: Baud Rate Command

    Baud Rate Command The Baud Rate command allows you to set the RS-232 data rate for the VM3404H / VM3909H to use. Options are 9600, 19200 (default) 38400 and 115200. The formula for the Baud Rate command is as follows: Command + Control + [Enter] 1.

  • Page 108: Save/Load Profile Command

    VM3404H / VM3909H User Manual Save/Load Profile Command The Save/Load Profile command allows you to save and load connection profiles. Saving profiles will save the connections currently in use. The formula for the Save/Load Profile command is as follows: Command + Profile + Number + Control + [Enter] 1.

  • Page 109: Osd Command

    Chapter 6. CLI Commands OSD Command To enable or disable the On-Screen Display (OSD) using the following command: Command + Output Command + Port Number + Control + [Enter] 1. For example, to enable the OSD, type: osd on [enter] The following tables show the possible values for the OSD command: Command Description...
  • Page 110 VM3404H / VM3909H User Manual This Page Intentionally Left Blank...

  • Page 111: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. This product is for indoor use only. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 112 VM3404H / VM3909H User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

  • Page 113: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 114: Technical Support

    VM3404H / VM3909H User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iii: North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates...

  • Page 115: Specifications

    Appendix Specifications Function VM3404H VM3909H Video Input Interface 4 x HDMI Type A 9 x HDMI Type A Female (Black) Female (Black) Impedance 100 Ώ Max. Distance 1.8 m Video Interface 4 x HDMI Type A 9 x HDMI Type A...
  • Page 116 VM3404H / VM3909H User Manual Function VM3404H VM3909H Physical Housing Metal Properties Weight 5.62 kg 7.33 kg Dimensions (L x W x 43.24 x 38.23 x 4.40 cm 43.24 x 38.23 x 8.80 cm Carton Lot 1 pc Note: A Cat 6a RJ-45 cable is required in order to extend a signal to 70m.

  • Page 117: Compatible Receivers

    70m* (with Scaler) VE814AR VE601R 70m* (DVI) VE901R 70m* * Cat 6a Ethernet cable is required to extend the distance up to 70 meters. ** The VE816R is only supported on VM3404H / VM3909H using firmware version 2.2.213 or later.

  • Page 118: Telnet Operation

    VM3404H / VM3909H User Manual Telnet Operation To connect to VM3404H / VM3909H via Telnet, follow the steps in Connecting to the Matrix Switch via Telnet, page 85. Configuration Menu Once a Telnet connection to the VM3404H / VM3909H is established, the device’s text-based Configuration Menu comes up, with the following items:...

  • Page 119: Pw - Change Password

    Appendix 4. PW – Change password Old password: ******** New password: 5. RI – Read what input is connected to nn output RI 01 Input port 02 04 08 is connected to output port 01 6. RO – Read what output is connected to nn input RO 01 Output port 02 is connected to input port 01 7.

  • Page 120: Limited Warranty

    What is covered by the Limited Hardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.

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