Brother Operating Instructions Basic User's Manual page 106

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Examples of poor print quality

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

White spots or hollow print

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Blank page or some colors are

missing

3.7 in.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

(94 mm)

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

3.7 in.

(94 mm)

Colored spots at 3.7 in. (94 mm)

Recommendation



Make sure the media type setting in the driver matches the

type of paper you are using (see Acceptable paper and other

print media on page 26).



Check the machine's environment. Conditions such as high

humidity can cause hollow print

(see Product Safety Guide: Choosing a location).



If the problem is not solved after printing a few pages,

foreign material, such as glue from a label, may be stuck on

the drum surface (see Advanced User's Guide: Cleaning the

drum unit).



Identify the color causing the problem and install a new drum

unit (see Replacing the drum units on page 55).

To identify the color of the drum unit, visit us at

http://support.brother.com to view our FAQs and

troubleshooting tips.

Identify the color causing the problem and put in a new toner



cartridge (see Replacing the toner cartridges on page 45).

To identify the color of the toner cartridge, visit us at

http://support.brother.com to view our FAQs and

troubleshooting tips.



Identify the color causing the problem and install a new drum

unit (see Replacing the drum units on page 55).

To identify the color of the drum unit, visit us at

http://support.brother.com to view our FAQs and

troubleshooting tips.

If the problem is not solved after printing a few blank pages,



foreign material, such as glue from a label, may be stuck on

the drum surface. Clean the drum unit (see Advanced User's

Guide: Cleaning the drum unit).



Identify the color causing the problem and install a new drum

unit (see Replacing the drum units on page 55).

To identify the color of the drum unit, visit us at

http://support.brother.com to view our FAQs and

troubleshooting tips.

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Brother Operating Instructions Basic User's Manual page 106

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