IBM eServer 200 xSeries User Reference Manual page 107

In the U.S. and Canada, these services are available 24 hours a day, 7 days a week.
In the U.K., these services are available Monday through Friday, from 9:00 a.m. to
6:00 p.m.
Note: Response time will vary depending on the number and complexity of incoming
calls.
In addition, you are eligible for IBM Start Up Support for 90 days after installation. This
service provides assistance for:
• Setting up your network operating system
• Installing and configuring interface adapters
• Installing and configuring network adapters
Please have the following information ready when you call:
• Machine type and model
• Serial numbers of your IBM hardware products
• Description of the problem
• Exact wording of any error messages
• Hardware and software configuration information
Phone numbers are subject to change without notice. For the most up-to-date phone
numbers, go to http://www.ibm.com/pc/support/ and click Support Phone List.
Austria
Belgium - Dutch
Belgium - French
Canada
Canada
Denmark
Finland
France
Germany
Ireland
Italy
Luxembourg
Netherlands
Norway
Portugal
Spain
Sweden
Switzerland
United Kingdom
U.S.A. and Puerto Rico
In all other countries, contact your IBM reseller or IBM marketing representative.
Country
Österreich
Belgie
Belgique
Toronto only
Canada - all other
Danmark
Suomi
France
Deutschland
Ireland
Italia
Luxembourg
Nederland
Norge
Portugal
España
Sverige
Schweiz/Suisse/Svizzera
United Kingdom
U.S.A. and Puerto Rico
Telephone number
01-24 592 5901
02-210 9820
02-210 9800
416-383-3344
1-800-565-3344
45 20 82 00
09-22 931 840
02 38 55 74 50
07032-1549 201
01-815 9202
02-482 9202
298-977 5063
020-514 5770
23 05 32 40
21-791 51 47
91-662 49 16
08-477 4420
058-333 0900
01475-555 055
1-800-772-2227
Chapter 6. Solving problems
93