Allworx 9202 Phone Manual
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Allworx 9202 Phone Manual

Allworx 9202: user guide
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Summary of Contents for Allworx 9202

  • Page 1 Allworx Phone Guide 9202...
  • Page 2 Allworx. © 2008 Allworx, a wholly owned subsidiary of PAETEC. All rights reserved. Allworx is a registered trademark of Allworx Corp. All other names may be trademarks or registered trademarks of their respective...

  • Page 3: Table Of Contents

    ESSAGE 6.14 NSWER INGING HONE 6.15 ...15 ARKING 6.16 ...16 ONITORS 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com Table of Contents ...1 ...3 ...10 ...11 ...12 XTENSIONS ...12 ...12 ...12 ...14 ...14...
  • Page 4 7.11 ESET THE HONE TO ADDITIONAL INFORMATION ...24 WALL MOUNTING (OPTIONAL) ...24 REGULATORY NOTICES ...25 ABBREVIATIONS ...25 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com ...17 ...17 ...20 ...20 ...20 ETTINGS ...21 ...22...

  • Page 5: Getting Started

    4. Connect the power cable into the phone, and then plug the other end into an outlet. It’s a good idea to use a surge protector. 5. Thread cables through the strain relief guide. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com ® 9202 VoIP phone. This phone will make it easy for ©...

  • Page 6: Phone Guide

    If the phone does not follow this sequence or displays an error, contact your System Administrator. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008...

  • Page 7: Adjusting Your Phone

    Adjusting Your Phone 2.1 Setup for Desktop You must set up the support arm on the back of the Allworx 9202 phone so that it is easy to use and easy to read the screen. 1. Grasp the phone with one hand and grasp the wall-mount base with the other hand.

  • Page 8: Introduction To Your Allworx Phone

    Phone Guide - 9202 Introduction to your Allworx Phone Your new Allworx phone supports two modes of operation: PBX (Private Branch Exchange) Mode and Key System Mode. Your System Administrator has pre-configured the phone for one of these two modes. Each programmable button on the phone will function differently depending on the mode of the phone.

  • Page 9: Button Operation

    Soft key None Selection 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com Use the keypad to dial numbers in order to place a call. Access the Message Center. Transfer a call to another extension using a Blind or an Attended Transfer.

  • Page 10: Messages

    7. If you desire to have a private conversation with one of the parties, you may split the conference using the following steps: 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved.

  • Page 11: Intercom

    MUTE/DND button is red when the phone is muted. Prevent Incoming Calls using Do Not Disturb (DND 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved.

  • Page 12: Hold

    If you have a call on hold and a new call comes in, the new call will be answered when the handset is lifted. If Music on Hold is enabled for your company’s system, callers on hold will hear music. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com to save the Presence state.

  • Page 13: Phone Operation

    3. Press the Select button 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com to dial the number.

  • Page 14: Redial A Number

    PFK that the call is coming in on will continue to flash until the call is answered or the caller hangs up. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com to call the number.

  • Page 15: Programmable Function Keys

    Phone Guide - 9202 5.8 Programmable Function Keys The following features can be programmed by your System Administrator into the 2 PFKs on the Allworx 9202. Note: One PFK should be left as a Call Appearance. This is required for PBX behavior.

  • Page 16: System Features

    Dialing extension 421 disables Do Not Disturb on the phone. Note: The MUTE/DND button will not be lit. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved.

  • Page 17: Call Queues

    Dial extension 441# (# representing Queues 0 through 9). • The System Administrator can define the PFKs on your Allworx phone as Queue Appearances for one or more Call Queues: The Queue PFK may be in one of several states: o Red means you are currently logged out of the Queue.

  • Page 18: Call Forwarding

    Paging Zone, which is set up by the System Administrator. 6.12 Conference Center The Conference Center is an optional feature. Note: it is not available for the Allworx 10x. There are four Conferences Bridges on the 24x and one Conference Bridge on the 6x that support up to 8 callers.

  • Page 19: Answer Ringing Phone Using Another Handset

    Retrieving a Parked Call Your System Administrator can define one of the PFKs on your Allworx phone as a Parking Orbit PFK for one or more of the parking extensions. Your System Administrator can also set a reminder to ring the handset when the call has been parked beyond a specified period of time.

  • Page 20: Call Monitors

    The BLF PFK will flash red when the user has an incoming call and it will be solid red when the user is on the phone. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved.

  • Page 21: Phone Guide

    3. Choose the desired speed dial number on the keypad. 7.3 Preferences 1. Press the CONFIG soft key button. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008...

  • Page 22: Preferences

    Paging Enable Mode – If the phone is to allow pages to be received. i. Never 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008...

  • Page 23: Reboot The Phone

    Administrator makes changes to the phone’s configuration, it must be rebooted. 1. Select the CONFIG soft key. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008...

  • Page 24: Clear Call History

    5. Select the YES soft key on the next confirmation prompt to reboot. 7.5 Clear Call History The Allworx phone retains the history of your calls up to 99 calls. You can clear your call history by using the following steps: 1.

  • Page 25: Current Status / Info

    Boot Configuration success or failure • MAC Address • Model Name • Software Version 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008 Page 21...

  • Page 26: Check Statistics

    4. Select the YES soft key to save any changes OR select NO to cancel changes made. 5. Press the EXIT soft key. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved.

  • Page 27: Reset The Phone To Its Factory Defaults

    4. Select the YES soft key to restore the factory defaults OR select NO to keep the Configuration as is. 5. Phone automatically reboots. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved.

  • Page 28: Additional Information

    Wall Mounting (Optional) The Allworx 9202 can be mounted on a wall. This requires a wall mounting plate. Mounting plates should meet the requirements of standard TIA-570-B, Section 5. The mounting plates are available from your local telephone company or your local retailer and should meet the requirements of TIA-570-B Section 5.

  • Page 29: Regulatory Notices

    PFK – Programmable Function Key DND – Do Not Disturb BLF – Busy Lamp Field 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2008 Allworx. All rights reserved. Revised: May 28, 2008...

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