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Summary of Contents for Allworx 9204
- Page 1 ® Allworx Phone Guide 9204...
- Page 2 Allworx. © 2009 Allworx, a wholly owned subsidiary of PAETEC. All rights reserved. Allworx is a registered trademark of Allworx Corp. All other names may be trademarks or registered trademarks of their respective...
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Page 3: Table Of Contents
.......................20 ESET THE HONE TO ACTORY EFAULTS ADDITIONAL INFORMATION ............................21 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009 Page i... - Page 4 Phone Guide – 9204 WALL MOUNTING (OPTIONAL)..........................21 REGULATORY NOTICES ............................22 ABBREVIATIONS ...............................22 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009 Page ii...
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Page 5: Getting Started
7. After applying power, the phone will initialize itself. You can watch its progress on the phone’s screen. A normal sequence would include: a. Allworx Logo. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009... - Page 6 If the phone does not follow this sequence or displays an error, contact your System Administrator. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009...
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Page 7: Adjusting Your Phone
2.1 Base Assembly and Adjusting the Angle of the Phone You can adjust the Allworx 9204 phone on its base so that it is easy to use and easy to read the screen. 1. Lay the phone face down on a soft surface with top of the phone pointed away from you. -
Page 8: Introduction To Your Allworx Phone
Phone Guide – 9204 Introduction to your Allworx Phone Your new Allworx phone supports two modes of operation: PBX (Private Branch Exchange) Mode and Key System Mode. Your System Administrator has pre-configured the phone for one of these two modes. Each programmable button on the phone will function differently depending on the mode of the phone. -
Page 9: Button Operation
1. Press the INTERCOM button and dial the extension of the person you would like to talk to. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009... -
Page 10: Conference
6. If you want to cancel the transfer, press the RELEASE button. To return to the original caller, press the Call Appearance PFK where the call is currently being held. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009... -
Page 11: Release
4. Press MUTE/DND to turn Do Not Disturb off your phone. The light on the MUTE/DND button will turn off. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009... -
Page 12: Hold
If you have a call on hold and a new call comes in, the new call will be answered when the handset is lifted. If Music on Hold is enabled for your company’s system, callers on hold will hear music. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009... -
Page 13: Phone Operation
Press the RELEASE button to end a call and start a new call. 5.4 Headset The 9204 supports 4-pin modular jack plug type headsets. This includes wireless headsets without the use of a handset lifter. 1. Plug the cable for the headset into the headset jack on the back side of the phone. -
Page 14: Redial A Number
PFK that the call is coming in on will continue to flash until the call is answered or the caller hangs up. 5.10 Programmable Function Keys The following features can be programmed by your System Administrator into any of the 4 PFKs on the Allworx 9204. •... - Page 15 Queue Appearance • Speed Dial • Messages • Not Used 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009 Page 11...
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Page 16: System Features
+ an extension will forward any call that come into the phone to that extension. † Digits may vary per system. Please check phone functions tab of the My Allworx Manager page or consult with your Administrator. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com ©... -
Page 17: Paging Zones
Hold. † Digits may vary per system. Please check phone functions tab of the My Allworx Manager page or consult with your Administrator. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com ©... -
Page 18: Call Monitors
The System Administrator can define one or more BLF PFK(s) on your phone. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009... -
Page 19: Advanced Topics
Brightness: controls the brightness of the back light. b. Call History Size – Number of calls kept in History. 0 – 99 (Default: 99). 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009... - Page 20 Off Hook Ringing – The phone will ring when a new call is received while in use. i. Enabled (Default) ii. Disabled 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009...
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Page 21: Reboot The Phone
YES soft key to save any changes OR select NO to cancel changes made. 5. Select the YES soft key on the confirmation prompt to reboot. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009... -
Page 22: Clear Call History
4. Select the YES soft key to clear call history OR select NO to cancel. 7.6 Refresh Directory If new users or extensions have been set up on the Allworx server, the on-phone directory will automatically be updated after some delay. The directory may be updated immediately using the following procedure: 1. -
Page 23: Current Status / Info
4. The following information is listed: • Audio Packet Stats - RCV 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009 Page 19... -
Page 24: Save Changes To Your Settings
4. Select the YES soft key to restore the factory defaults OR select NO to keep the Configuration as is. 5. Phone automatically reboots. 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009... -
Page 25: Additional Information
Allworx welcome sheet. Wall Mounting (Optional) The Allworx 9204 can be mounted on a wall. This requires a wall mounting plate. Mounting plates should meet the requirements of standard TIA-570-B, Section 5. The mounting plates are available from your local telephone company or your local retailer. -
Page 26: Regulatory Notices
PFK – Programmable Function Key DND – Do Not Disturb BLF – Busy Lamp Field 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com © 2009 Allworx. All rights reserved Version 1.0 Revised: December 14, 2009...
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