Related Manuals for Printek FieldPro RT43 Series
Summary of Contents for Printek FieldPro RT43 Series
- Page 1 FieldPro/AppPro RT43 Series Operator’s Manual Printek, Inc. 1517 Townline Road Benton Harbor, MI 49022 269-925-3200 www.printek.com Printek Part Number 7091 Rev. A...
- Page 2 This equipment is in direct contact with the body of the user under normal operating conditions. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Part 15.21 Caution: Changes or modifications not expressly approved by Printek, Inc. could void the user’s authority to operate the equipment.
- Page 3 No user-serviceable parts inside. Refer service or repairs to a qualified service professional. Use of genuine Printek replacement parts is required to warrant proper, safe operation. Any alteration or modification of this device voids the user warranty and may make the product unsafe to operate.
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Page 5: Table Of Contents
TABLE OF CONTENTS Printer Operation ..............................1 Introduction ..............................1 Battery Installation and Charging ........................2 Installing Print Media ............................3 Control Panel ..............................4 Turning the Printer On and Off ......................... 5 Performing A Printer Self Test ......................... 6 Removing Printed Output .......................... - Page 6 Table of Contents Appendix F – Mobile Setup Utility ........................49 Installation ..............................49 Mobile Setup Utility Basics ..........................51 Connecting to a Printer ..........................51 Mobile Setup Utility Examples ........................53 Example: Changing the Default Font and Print Contrast ................. 53 Example: Changing the Wi-Fi TCP/IP Address ..................
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Page 7: Printer Operation
Printer Operation Introduction Thank you for purchasing a Printek FieldPro RT43 Series mobile thermal printer. Each printer is shipped with a battery, a carrying strap, a Quick Start Guide, and one roll of receipt paper The FieldPro series offers a variety of configurations to suit any printing environment. The RT43 prints on receipt paper supplied in roll form up to 4.125 inches wide and includes “black mark”... -
Page 8: Battery Installation And Charging
The FieldPro RT43 contains battery monitoring and charging circuitry so that the battery may be charged in the printer using an optional power adapter. Printek offers a variety of power adapters for use with 100- 240VAC/50-60Hz and 12/24VDC for vehicle applications. -
Page 9: Installing Print Media
Installing Print Media Each printer comes supplied with a roll of receipt paper. Note: For maximum performance and optimum print quality, use only genuine Printek media in your FieldPro printer. To install media, you must release the paper door by moving the Paper Door Release Lever in the direction... -
Page 10: Control Panel
Printer Operation Paper Door Release Lever Figure 4 - Opening Paper Door Unroll a small portion of the paper as shown, place the roll into the printer, and close the Paper Door. If the printer is turned on, you may now press the Paper Feed Button to advance the paper and then tear it off in preparation for printing. -
Page 11: Turning The Printer On And Off
Printer Operation Symbol Function Status Press to turn printer on. Power Button Press and hold to turn printer off. Advances paper a preset distance or to the next black Paper Feed Button mark. Also used to clear paper error conditions. Printer is Off. -
Page 12: Performing A Printer Self Test
Printer Operation Performing A Printer Self Test To perform a self test, press and hold the Paper Feed Button while turning on the printer with the Power Button. The printer will print a test page with the following information: Note: At the bottom of the test page the message “Press Feed For Setup Firmware Revision Menu”... -
Page 13: Removing Printed Output
Printer Operation Removing Printed Output If all the printing is not yet out of the printer and the host has finished sending data to the printer, the paper may be advanced for tearing by simply pressing the Paper Feed Button. To tear the paper, pull the paper against the tear bar (a sharp edge on the paper door) at a slight angle as shown in Figure 7, and then continue to pull the paper in the direction shown to tear it off. -
Page 14: Using The Carrying Strap
Printer Operation MCR Indicator Figure 8 - Using The Magnetic Card Reader If the card is read successfully, a short beep will sound and the MCR Indicator will turn off to indicate success as the data is sent to the host system. If the card is not read successfully, a longer error tone will sound, the Error Indicator will light momentarily and the reader will be re-enabled to allow the card to be swiped again to attempt a successful read. -
Page 15: Printer Configuration
Unique FieldPro RT43 Features Printek FieldPro RT43 Series printers support many unique features not found in other manufacturer’s printers. This include multiple printer language emulations, generous logo storage capacity, and the ability to automatically print headers, footers, and promotional information as described below. -
Page 16: Automatic Header/Footer/Promotion Printing
Printer Operation The table below provides examples of various brands of printers and applications, and suggests the RT43 emulation setting that would most likely produce the desired output. To set the emulation chosen, please refer to the appendix that applies to the printer interface that you will be using in your application. Printer Replaced Type of Application Suggested Emulation... -
Page 17: Maintenance And Troubleshooting
For optimum performance and life, you should clean the Print Head and Platen Roller whenever you load new paper. To clean the printer areas as described below, use a Thermal Head Cleaning Pen and MCR Cleaning Card available from Printek, or you may use cotton swabs moistened with isopropyl alcohol. MCR Slot Print Head... -
Page 18: Battery Care
Maintenance and Troubleshooting Battery Care Getting the Maximum Battery Life New batteries are shipped in an “uncharged” state and must be charged for at least 2½ hours prior to the first use. Maximum battery capacity is not reached until after completing a minimum of three complete charge and discharge cycles. -
Page 19: Testing The Power Adapter And Battery
Maintenance and Troubleshooting Testing the Power Adapter and Battery To verify that the printer’s internal battery charger is functioning properly, perform the following steps. • Test the power adapter (100-240VAC/50-60Hz, 12/24VDC adapter) with a voltmeter to verify that its output voltage is 9 VDC. •... -
Page 20: Troubleshooting
If you are still unable to solve your problem, please contact the company where you purchased your printer since they are most familiar with your systems. If they are unable to help you, you may contact Printek Technical Support at (800) 368-4636. -
Page 21: Obtaining Service
Printek Customer Service at (800) 368-4636. If you wish to return your printer to Printek for service, please contact Printek Customer Service at (800) 368- 4636 to obtain a Return Authorization Number. Units returned without a Return Authorization will not be... -
Page 23: Appendix A - Printer Configuration
Two methods are available to change the configuration of the printer. The preferred method is to use the ® Printek Mobile Setup Utility, a Windows based program described in Appendix F. The other method is to use the built in Control Panel Setup described in Appendix G. Depending on what item needs to be changed, you may need to use either one, or both, of these methods. -
Page 24: Image Management
Appendix A – Printer Configuration Image Management The items in the Image Management menu affect character size and appearance. The table below lists the items available, the values that may be selected, and the factory default value. Which setup method may be used to change values is indicated by a checkmark. Note that some of these settings may be overridden by the host application software. -
Page 25: Default Font
Appendix A – Printer Configuration Default Font Possible Values: 4.2 cpi SnsSrfA 16.9 cpi SnsSrfA 3.0 cpi FGothic 4.6 cpi FGothic 5.5 cpi SnsSrfA 16.9 cpi Courier* 10.2 cpi SnsSrfA 18.5 cpi SnsSrfA 6.1 cpi FGothic 7.8 cpi FGothic 10.7 cpi SnsSrfA 18.5 cpi Courier 11.2 cpi FGothic 12.7 cpi Courier... -
Page 26: Device Settings
Appendix A – Printer Configuration Line Spacing Possible Values: 0 … 3* … 10 Lines When printing text, this item sets the amount of spacing to be placed between lines. The height of a complete line, or line pitch, is determined by adding the Line Spacing value to the vertical size of the current font. With Line Spacing set to the default value of “3”... - Page 27 Appendix A – Printer Configuration DEVICE SETTINGS Modify From Menu Item Values Default Value Control Setup Panel Utility Left Margin 0 to 1.0244” Right Margin 0 to 1.2608” Maximum Paper Speed 0.08 to 2.80 ips 2.80 ips Form Feed Control Front Mark, Distance Distance Form Feed Distance...
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Page 28: Form Feed Distance
Appendix A – Printer Configuration Form Feed Distance Possible Values: 0.0394” … 1.2608”* … 2.5216” Note: This item is only available when Form Feed Control is set to “Distance”. This item sets the distance that paper is to be moved whenever the user presses the Paper Feed Button or a Form Feed character is received from a host system. -
Page 29: Advanced
Appendix A – Printer Configuration Advanced The items in the Advanced menu contains items that affect the operating modes of special printer features. The table below lists the items available, the values that may be selected, and the factory default value. Which setup method may be used to change values is indicated by a checkmark. - Page 30 Appendix A – Printer Configuration To remove a paper guide, simply pull the guide out of the printer’s paper compartment. To install a paper guide, insert the end toward the rear of the printer first as shown in Figure 12 and then “snap” in the end toward the front of the printer.
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Page 31: Print All Logos In Memory
Appendix A – Printer Configuration Reprint Mode Possible Values: Disabled*, Enabled Note: This item is only available when using the Mobile Setup Utility. This item sets whether the printer will attempt to reprint the current print job after a paper fault is corrected. MCR Method Possible Values: Always On, Host Request* Note: This item is only available when using the Mobile Setup Utility. -
Page 32: Hardware Menu
Appendix A – Printer Configuration Hardware Menu The items contained in the Hardware Menu are used for printer hardware option configuration. These items should not be changed unless directed by Technical Support personnel. The table below lists the menu items available, the values that may be selected, and the factory default value. Which setup method may be used to change values is indicated by a checkmark. - Page 33 Possible Value: Hold Power 10 Sec. When this item is displayed, holding the Power Button will cause all setup items in all menus to return to their factory default values. Do not use this item unless instructed by Printek Technical Support.
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Page 35: Appendix B - Using The Serial/Usb Interface
Appendix B – Using the Serial/USB Interface Every FieldPro RT43 printer is equipped with a Universal Port which contains a Serial Interface. The Serial Interface may be used for either RS-232C or USB communications depending upon which optional cable is used. -
Page 36: Selecting The Serial/Usb Interface
Figure 15 - Connector Pin Assignments Caution: Do not make any connection to pins 4 or 8. These pins are used only for Printek accessories and improper connections with these contacts may cause severe damage to the printer. Such damage will not be covered by the printer’s warranty. -
Page 37: Serial Interface Configuration
Modify From Menu Item Values Default Value Control Setup Panel Utility Print Interface Settings Emulation Printek, Oneil, ZPL-II, Mt3, CPCL, Printek MPL, IPL, ESim, TEC, EPOS, HexDump Radio Pass-Thru On, Off Baud Rate 9600, 19200, 38400, 57600 57600 Parity None, Even, Odd... -
Page 38: Baud Rate
Appendix B – Using the Serial/USB Interface Emulation Possible Values: Printek*, Oneil, ZPL-II, Mt3, CPCL, MPL, IPL, ESim, TEC, EPOS, HexDump This item sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer. - Page 39 Appendix B – Using the Serial/USB Interface whenever the printer’s input buffer is nearly full. An XON character will be sent whenever the printer’s input buffer becomes nearly empty. ETX/ACK Handshaking Possible Values: Off*, On This item enables or disables the ETX/ACK character handshaking method used to control data flow from the host system to the printer.
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Page 41: Appendix C - Using The Bluetooth Interface
® Appendix C – Using the Bluetooth Interface ® In addition to the standard Serial Interface, your FieldPro RT43 may be equipped with an optional Bluetooth Interface. To determine if this interface is installed in your printer, you may look at the model description on the serial number label on the back of the printer. -
Page 42: Bluetooth Interface Configuration
INTERFACE MENU – Bluetooth Selected Modify From Menu Item Values Default Value Control Setup Panel Utility Print Interface Settings Emulation Printek, Oneil, ZPL-II, Mt3, CPCL, Printek MPL, IPL, ESim, TEC, EPOS, HexDump Radio Pass-Thru On, Off Pairing Mode Paired, Unpaired Paired Security On, Off... - Page 43 Interface Emulation Possible Values: Printek*, Oneil, ZPL-II, Mt3, CPCL, MPL, IPL, ESim, TEC, EPOS, HexDump This item sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer. The printer will only respond to commands valid for the currently selected emulation.
- Page 44 ® Appendix C – Using the Bluetooth Interface Possible Values: 0*, Up to 16 Numeric Characters. Note that this item is only available if Paring Mode is set to Paired. The PIN value must exactly match the PIN value set on the host computer. Local Name Possible Values: FP-aaannnnn*, Up to 16 characters of “0”...
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Page 45: Appendix D - Using The Wi-Fi Interface
Appendix D – Using the Wi-Fi Interface In addition to the standard Serial Interface, your FieldPro RT43 may be equipped with an optional Wi-Fi Interface. To determine if this interface is installed in your printer, you may look at the model description on the serial number label on the back of the printer. -
Page 46: Wi-Fi Interface Configuration
Appendix D – Using the Wi-Fi Interface To change the selected interface, press and hold the Paper Feed button until a third tone (a “double beep”) is heard and then release the button. Repeat steps 2 and 3 to verify that the Wi-Fi Interface is now selected. Wi-Fi Interface Configuration The table below lists the menu items available, the values that may be selected, and the factory default value. - Page 47 Note that this item is only available when using Control Panel Setup. Emulation Possible Values: Printek*, O’Neil, ZPL-II, Mt3, CPCL This item sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer.
- Page 48 Note: When using Control Panel Setup to change the WLAN Type to Peer-to-Peer, the following items will also be changed. To change these items back to their original settings will require the use of the Printek Mobile Setup Utility. IP Address Assign will be set to “Static”...
- Page 49 Appendix D – Using the Wi-Fi Interface WLAN Auth Possible Values: Auto*, Open, Shared This item specifies the authentication method that will be used when establishing connections on the network. The method may be to use an open key or a shared key. If set to “Auto”, the printer will automatically match itself to the method used by other nodes.
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Page 51: Appendix E - Printer Setup Menu Summary
Modify From Menu Item Values Default Value Control Setup Panel Utility Print Interface Settings Emulation Printek, Oneil, ZPL-II, Mt3, CPCL, Printek MPL, IPL, ESim, TEC, EPOS, HexDump Radio Pass-Thru On, Off Baud Rate 9600, 19200, 38400, 57600 57600 Parity None, Even, Odd... - Page 52 INTERFACE MENU – Wi-Fi Selected Setup Method Menu Item Values Default Value Control Setup Panel Utility Page Emulation Printek, O’Neil, ZPL-II, Mt3, CPCL, Printek MPL, IPL, ESim, Hex Dump Pass Through Mode On, Off SSID Type Access Point, Ad Hoc Ad Hoc Channel Encryption...
- Page 53 Appendix E – Printer Setup Menu Summary DEVICE SETTINGS Modify From Menu Item Values Default Value Control Setup Panel Utility Left Margin 0 to 1.0244” Right Margin 0 to 1.2608” Maximum Paper Speed 0.08 to 2.80 ips 2.80 ips Form Feed Control Front Mark, Distance Distance Form Feed Distance...
- Page 54 Appendix E – Printer Setup Menu Summary HARDWARE MENU Modify From Menu Item Values Default Value Control Setup Panel Utility Burnin Mode Off, On Bluetooth Not Installed, Installed Model Specific ConnectBlue Bluetooth Model Specific NSC Bluetooth Model Specific WiFi Not Installed, DPAC WiFi Installed Model Specific Magnetic Card Reader Installed, Not Installed...
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Page 55: Appendix F - Mobile Setup Utility
Appendix F – Mobile Setup Utility The Printek Mobile Setup utility provides an easy to use tool for configuring your FieldPro RT43 printer from a Windows Desktop computer or a Windows CE or Windows Mobile device. The Mobile Setup utility, version 2.0 and greater, supports printer firmware versions 6.0 and greater. A similar tool, “Universal Remote Setup”, is available for printers with firmware versions less than 6.0. - Page 56 Appendix F – Mobile Setup Utility Communications Set Up Mobile Setup will allow you to modify the parameters for any interface installed in the printer, but it will only communicate with the interface that is currently “selected” in the printer. If your printer is equipped with a Bluetooth or Wi-Fi interface, you may use either that interface or the cabled interface (an optional Serial or USB cable is required).
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Page 57: Mobile Setup Utility Basics
Appendix F – Mobile Setup Utility Mobile Setup Utility Basics Connecting to a Printer To connect the Mobile Setup utility to a printer, select the “Connect via …” button for the desired interface. Once connected, Mobile Setup will advance to the “Main Menu”, as shown below. This menu provides access to the printer setup menus and additional features of the Mobile Setup program. - Page 58 Appendix F – Mobile Setup Utility To navigate Mobile Setup, use the cursor arrows and the enter key, or the directional pad on a Windows Mobile device. Use Up/Down to highlight one of the choices. On the “Use …” lines, you may use Left/Right or +/- to change the value.
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Page 59: Mobile Setup Utility Examples
Appendix F – Mobile Setup Utility Mobile Setup Utility Examples Example: Changing the Default Font and Print Contrast This example shows the steps required to change the font selection from 16.9 cpi Courier to 18.5 cpi Courier, and then continue on to change the print contrast from 0 to +10. Note that either of these values may be overridden by your software application. - Page 60 Appendix F – Mobile Setup Utility To change the default contrast from 0 to 10, move to the “Contrast” line and increment the value twice. Now return to the Main Menu. You may move to and select the “Back” line, or you may select the Main Menu button.
- Page 61 Appendix F – Mobile Setup Utility In the Main Menu, move to and select the “Save Changes” line, and then in the Save menu, select the “Save Changes & Exit” line. Mobile Setup will now write the changes you have made to the printer’s non-volatile memory and disconnect from the printer.
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Page 62: Example: Changing The Wi-Fi Tcp/Ip Address
Appendix F – Mobile Setup Utility Example: Changing the Wi-Fi TCP/IP Address This example shows the steps required to change the TCP/IP address from 192.0.0.192 to 192.168.0.10. Additional Wi-Fi values may also need to be changed unless the printer has already been on your network. Note that at the beginning of this example, Mobile Setup is connected to the printer using an optional serial cable and then the “Use Interface”... - Page 63 Appendix F – Mobile Setup Utility Now move to and select the “Address” line. Note that this line is not available if the IP Method is set to “Auto”. If this is the case, move to that line, increment the value to “Manual (Static)”, and then select the “Address”...
- Page 64 Appendix F – Mobile Setup Utility The IP address has changed as shown below. You may now move to other lines in this menu and make any other changes necessary to connect to your network. When finished making changes, move to and select the “Back”...
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Page 65: Appendix G - Control Panel Setup
Control Panel Setup allows the user to configure some features of the FieldPro RT43. Some may require using the Printek Mobile Setup Utility described in Appendix F. The list below describes where, in this manual, you may find detailed information for each of the setup menus. -
Page 66: Exiting Setup
Appendix G – Control Panel Setup Shortcuts Exiting the Current Menu - When at any item within a menu, you may press and hold Paper Feed until it beeps a second time to exit the current menu. If changes have been made, the printer will exit the current menu and automatically advance to EXIT SETUP SAVE CHANGES. -
Page 67: Control Panel Setup Examples
Appendix G – Control Panel Setup Control Panel Setup Examples Example: Changing the Default Font and Print Contrast This example shows the steps required to change the font selection from 16.9 cpi Courier to 18.5 cpi Courier, and then continue on to change the print contrast from 0 to +10.. Note that either of these values may be overridden by your software application. -
Page 68: Example: Changing The Serial Interface Baud Rate
Press Paper Feed to select the next menu item. Print Interface Settings Press Paper Feed to select the next menu item. Emulation: Printek Press Paper Feed to select the next menu item. Radio Pass-Thru: OFF With Baud Rate displayed, press Power to select the next value. -
Page 69: Appendix H - Power Considerations
FieldPro printers may be operated without a battery installed. Power adapters are available for use with 100- 240VAC/50-60Hz and for 12/24VDC vehicle applications. Caution: Use only Printek power adapters designed specifically for your FieldPro RT43 printer. Using a different power adapter may cause damage to the printer and will not be covered by the printer’s... -
Page 71: Appendix I - Print & Font Samples
Appendix I – Print & Font Samples Print Samples... - Page 72 Appendix I – Print & Font Samples Courier Font With International Extended Character Set Courier Font PC Line Drawing Extended Character Set...
- Page 73 Appendix I – Print & Font Samples Sans Serif Font...
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Page 75: Appendix J - Specifications
(Optional) - 2.0 including L2CAP, RFCOMM, SDP protocols and GAP, SDAP, SPP profiles. Wi-Fi 802.11b/g (Optional) Universal Port: Data and power port allows connection of external devices such as Printek barcode scanners, signature capture pads Emulations: Printek, O’Neil, ZPL-II, Printek Mt3, CPCL, MPL, IPL, ESim, TEC, EPOS... - Page 76 Appendix J – Specifications Physical Specifications Size: 6.1 x 5.9 x 2.7 inches, 15.5 x 15.0 x 6.9 cm (LxWxH) Weight: 20 Ounces (.57 kg) with battery Environmental Specifications Operating Temp: -4° to 122°F (-20° to 50°C) Storage Temp: -4° to 140°F (-20° to 60°C) Humidity: 10% to 90% RH (non-condensing) Rating:...
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Page 77: Media Specifications
Jujo: TF-50KS-E2C Honshu: FH65BV-3 Appleton: Resiste 900-3.0* *Standard Printek Offering Black Mark Position For automatic ticket printing, the black mark should be positioned as shown in the figure below. When using Mark Sensing mode, FieldPro printers will automatically position the output for tear-off and printing following a Form Feed command or by pressing the Paper Feed button. -
Page 78: Supplies And Accessories
Appendix J – Specifications Supplies and Accessories Supplies Battery: 7.4V, 2200 mAH Li-Ion Available separately or in 5 or 20 packs. Media: 3.125” and 4.125” wide standard receipt paper 3.125” and 4.125” wide premium receipt paper Available in cases of 36. Other sizes available on request. Cleaning Supplies: Print head cleaning pens Magnetic Card Reader cleaning cards... -
Page 79: Glossary Of Terms
Glossary of Terms 802.11 Wireless networking communication standards created by IEEE. access point An interface between a wireless network and a wired network. Ad-Hoc A Wi-Fi network consisting of only stations (no access point). Same as Peer- to-Peer. ASCII American Standard Code for Information Interchange. authentication The process a Wi-Fi station uses to identify itself to another station. - Page 80 Glossary Internet Protocol. A specification for packets, or datagrams, of data and an addressing method to allow the exchange of data with another system. Must be combined with another protocol such as TCP to create a complete connection with the other system. Local Area Network.
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