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Troubleshooting > Troubleshooting
Message
Shake the toner
container.
Staple is empty.
Staple jam.
System error.
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. For details
on Auto Error Clear, refer to the following:
Auto Error Clear (page 8-53)
T
Message
The cover is open.
The password does not
meet password policy.
The removable memory
is not formatted.
The slit glass requires
cleaning.
This user account is
locked out.
Toner [C][M][Y][K] are
empty.
Checkpoints
—
*1
Has the staple cartridge holder run
out of staples?
—
—
Checkpoints
Is there any cover which is open?
Is the password expired?
Is the password policy requirement
(such as password length or
required characters) changed?
Is the removable memory formatted
by this machine?
—
—
—
Corrective Actions
Open the main unit front cover and
remove the toner container.
Shake carefully and replace.
If the staples are depleted, the
machine will stop and the location of
staple depletion will be indicated on
the screen. Leave the machine on
and follow the instructions to
replace the staple case. Select
[Continue] to print without stapling.
Select [Cancel] to cancel the job.
If a staple jam occurs, the machine
will stop and the location of the jam
will be indicated on the screen.
Leave the machine on and follow
the instructions to remove the
jammed staple.
System error has occurred. Follow
the instructions on the screen.
Corrective Actions
Close the cover indicated on the
screen.
Change the login password.
The job is canceled. Select [End].
Confirm the password policy
requirements and change the login
password.
The job is canceled. Select [End].
Perform [Format] on this machine.
Clean the slit glass using the
cleaning cloth supplied with the
document processor.
Contact administrator.
The job is canceled. Select [End].
Replace the toner container to our
specified toner container.
NOTE
If the color toner is empty but the
black toner is remained, the
machine continues printing in black
and white by selecting [Print in
Black and White] of Color Toner
Empty Action.
10-38
Reference
Page
page 10-4
page 10-14
page 10-15
page 10-17
page 10-79
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Reference
Page
―
page 9-6
page 9-8
page 9-6
page 9-8
―
page 10-3
―
page 10-4
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Table of Contents
Troubleshooting
